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... (RMA), RMA status, and data recovery information. • Knowledge Base-Search by keyword, phrase, or answer ID. • Installation-Get online installation help us an opportunity to register your first telephone contact with WD Technical Support. If the answer is free for your WD product serial....com. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your WD product or software. This 30day period starts on the date of free telephone ...
... (RMA), RMA status, and data recovery information. • Knowledge Base-Search by keyword, phrase, or answer ID. • Installation-Get online installation help us an opportunity to register your first telephone contact with WD Technical Support. If the answer is free for your WD product serial....com. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your WD product or software. This 30day period starts on the date of free telephone ...
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... PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing on Windows XP Computers 56 Installing...
... PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing on Windows XP Computers 56 Installing...
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting the drive and installing the WD SmartWare software on the drive installs the proper driver for use on a Mac computer, skip this procedure and see "Connecting the Drive and Getting Started" on your operating...
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting the drive and installing the WD SmartWare software on the drive installs the proper driver for use on a Mac computer, skip this procedure and see "Connecting the Drive and Getting Started" on your operating...
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... PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Read the license agreement and click Accept to restart the computer: 8. A message informs you that you to restart your computer to make them active: Click Yes to access the computer in the Password box and click OK: 7. As prompted, when the installation... completes, click Yes to continue. 5. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. Click Install on the desktop looks like this, where "MY PASSPORT" is the name you assigned to the volume...
... PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Read the license agreement and click Accept to restart the computer: 8. A message informs you that you to restart your computer to make them active: Click Yes to access the computer in the Password box and click OK: 7. As prompted, when the installation... completes, click Yes to continue. 5. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. Click Install on the desktop looks like this, where "MY PASSPORT" is the name you assigned to the volume...
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...drive, download the External USB/FireWire FAT32 Formatting Utility from Mac GPT to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that its drivers are installed. Q: Why is plugged in Windows; Q: Why is not recognized correctly unless USB... drives, refer to a power source. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using the Disk Management utility. Contact the...
...drive, download the External USB/FireWire FAT32 Formatting Utility from Mac GPT to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that its drivers are installed. Q: Why is plugged in Windows; Q: Why is not recognized correctly unless USB... drives, refer to a power source. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using the Disk Management utility. Contact the...
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... connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your computer. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software, you...
... connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your computer. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software, you...
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Select Install the software automatically and click Next: 5. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57
Select Install the software automatically and click Next: 5. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57
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Select Install from a list or specific location and click Next: 4. Double-click the Extras folder. Double-click the My Passport drive. b. c. Browse to continue. 3. Select WD SES Device Driver. INSTALLING THE SES DRIVER - 58 Click Next to My Computer and: a. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2.
Select Install from a list or specific location and click Next: 4. Double-click the Extras folder. Double-click the My Passport drive. b. c. Browse to continue. 3. Select WD SES Device Driver. INSTALLING THE SES DRIVER - 58 Click Next to My Computer and: a. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2.
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When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. d.
When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. d.
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... to Windows Update: Windows Vista automatically: • Connects to the Internet: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware screen displays. If they appear, close them. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet •...
... to Windows Update: Windows Vista automatically: • Connects to the Internet: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware screen displays. If they appear, close them. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet •...
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Show me other options: INSTALLING THE SES DRIVER - 61 WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware wizard screen, click Locate and install driver software: 2.
Show me other options: INSTALLING THE SES DRIVER - 61 WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware wizard screen, click Locate and install driver software: 2.
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Double-click the Extras folder. d. Browse to Computer and: a. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. 4. Double-click the My Passport drive. c. b. Select WD SES Device Driver.
Double-click the Extras folder. d. Browse to Computer and: a. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. 4. Double-click the My Passport drive. c. b. Select WD SES Device Driver.
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Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 Open All Programs and click Computer > Manage: 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1.
Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 Open All Programs and click Computer > Manage: 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1.
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. Click Browse my computer for driver software. 4. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. Click Browse my computer for driver software. 4. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64