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... WD Technical Support When contacting WD for support, have your product online at http://support.wd.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
... WD Technical Support When contacting WD for support, have your product online at http://support.wd.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
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MY PASSPORT SLIM USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 49 7 Managing and Customizing the Drive 50 Using the WD Quick View Icon ..., and Formatting the Drive 63 Frequently Asked Questions 63 A Installing the SES Driver 65 Installing on Windows XP Computers 65 Installing the Driver Automatically 65 Installing the Driver Manually 67 Installing on Windows Vista Computers 69 Installing the Driver Automatically 69 Installing the Driver Manually 70 Installing on Windows 7 and Windows 8 Computers 72 TABLE OF...
MY PASSPORT SLIM USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 49 7 Managing and Customizing the Drive 50 Using the WD Quick View Icon ..., and Formatting the Drive 63 Frequently Asked Questions 63 A Installing the SES Driver 65 Installing on Windows XP Computers 65 Installing the Driver Automatically 65 Installing the Driver Manually 67 Installing on Windows Vista Computers 69 Installing the Driver Automatically 69 Installing the Driver Manually 70 Installing on Windows 7 and Windows 8 Computers 72 TABLE OF...
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Your My Passport drive is on the drive: • WD Drive Utilities • WD Security • WD SmartWare Figure 3. Connect the drive to your computer's file management utility ... CONNECTING THE DRIVE AND GETTING STARTED - 5 The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your drive. MY PASSPORT SLIM USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your computer. 2. You can...
Your My Passport drive is on the drive: • WD Drive Utilities • WD Security • WD SmartWare Figure 3. Connect the drive to your computer's file management utility ... CONNECTING THE DRIVE AND GETTING STARTED - 5 The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your drive. MY PASSPORT SLIM USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your computer. 2. You can...
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... and cannot create partitions larger than 32 GB in Windows 7 or Vista 3647 • Download software, utilities, firmware updates, and drivers for WD products (from your WD portable USB drive. TROUBLESHOOTING - 63 Installing, Partitioning, and Formatting the Drive How to Answer ID...Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? 110 MY PASSPORT SLIM USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked ...
... and cannot create partitions larger than 32 GB in Windows 7 or Vista 3647 • Download software, utilities, firmware updates, and drivers for WD products (from your WD portable USB drive. TROUBLESHOOTING - 63 Installing, Partitioning, and Formatting the Drive How to Answer ID...Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? 110 MY PASSPORT SLIM USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked ...
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Refer to an incorrect driver installation of up to your USB card documentation or contact your USB card manufacturer. If your motherboard. A: Your system may be sure to install the ... a system that does not support USB 3.0 or USB 2.0. A: Refer to 12 Mbps. Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0? MY PASSPORT SLIM USER MANUAL Q: Why is the data transfer rate slow?
Refer to an incorrect driver installation of up to your USB card documentation or contact your USB card manufacturer. If your motherboard. A: Your system may be sure to install the ... a system that does not support USB 3.0 or USB 2.0. A: Refer to 12 Mbps. Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0? MY PASSPORT SLIM USER MANUAL Q: Why is the data transfer rate slow?
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MY PASSPORT SLIM USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on page 5, the Found New Hardware Wizard screen displays. Note: If Autoplay is enabled, two additional screens might ... Windows computers to the Internet: 1. Note: The SES Driver is installed automatically when you connect your My Passport drive to your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer must be connected to keep the hardware...
MY PASSPORT SLIM USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on page 5, the Found New Hardware Wizard screen displays. Note: If Autoplay is enabled, two additional screens might ... Windows computers to the Internet: 1. Note: The SES Driver is installed automatically when you connect your My Passport drive to your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer must be connected to keep the hardware...
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When the installation completes, click Finish: INSTALLING THE SES DRIVER - 66 4. Select Install the software automatically and click Next: MY PASSPORT SLIM USER MANUAL 5.
When the installation completes, click Finish: INSTALLING THE SES DRIVER - 66 4. Select Install the software automatically and click Next: MY PASSPORT SLIM USER MANUAL 5.
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MY PASSPORT SLIM USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. b. c. Click Next to the Internet, install the driver manually: 1. Select WD SES Device Driver. INSTALLING THE SES DRIVER - 67 Select Install from a list or specific location and click Next: 4. Double-click the My Passport drive. Browse to Windows Update: 2. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. Double-click the Extras folder.
MY PASSPORT SLIM USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. b. c. Click Next to the Internet, install the driver manually: 1. Select WD SES Device Driver. INSTALLING THE SES DRIVER - 67 Select Install from a list or specific location and click Next: 4. Double-click the My Passport drive. Browse to Windows Update: 2. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. Double-click the Extras folder.
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When the installation completes, click Finish: INSTALLING THE SES DRIVER - 68 d. Click Next: MY PASSPORT SLIM USER MANUAL 5.
When the installation completes, click Finish: INSTALLING THE SES DRIVER - 68 d. Click Next: MY PASSPORT SLIM USER MANUAL 5.
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MY PASSPORT SLIM USER MANUAL Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. On the Found New Hardware - Note: If Autoplay is connected to the Internet. 2. You can use the Found New Hardware screen to install the SES driver either: •... computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on page...
MY PASSPORT SLIM USER MANUAL Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. On the Found New Hardware - Note: If Autoplay is connected to the Internet. 2. You can use the Found New Hardware screen to install the SES driver either: •... computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on page...
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Show me other options: INSTALLING THE SES DRIVER - 70 At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware wizard screen, click Locate and install driver software: 2. MY PASSPORT SLIM USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware -
Show me other options: INSTALLING THE SES DRIVER - 70 At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware wizard screen, click Locate and install driver software: 2. MY PASSPORT SLIM USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware -
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d. Click Next: MY PASSPORT SLIM USER MANUAL 5. Select WD SES Device Driver. Double-click the Extras folder. c. Double-click the My Passport drive. b. When the installation completes, click Close: INSTALLING THE SES DRIVER - 71 Browse to Computer and: a. 4.
d. Click Next: MY PASSPORT SLIM USER MANUAL 5. Select WD SES Device Driver. Double-click the Extras folder. c. Double-click the My Passport drive. b. When the installation completes, click Close: INSTALLING THE SES DRIVER - 71 Browse to Computer and: a. 4.
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Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 72 Open All Programs and click Computer > Manage: 2. MY PASSPORT SLIM USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1.
Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 72 Open All Programs and click Computer > Manage: 2. MY PASSPORT SLIM USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1.
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Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. MY PASSPORT SLIM USER MANUAL 4. When the installation completes, click Close: INSTALLING THE SES DRIVER - 73 Click Next. 6. Click Browse my computer for driver software. 3.
Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. MY PASSPORT SLIM USER MANUAL 4. When the installation completes, click Close: INSTALLING THE SES DRIVER - 73 Click Next. 6. Click Browse my computer for driver software. 3.