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... warranty period and our extensive knowledge base is free for your product online at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
... warranty period and our extensive knowledge base is free for your product online at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
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v MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing on Windows...
v MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing on Windows...
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... IF your My Passport drive. 4. THEN . . . Windows XP Windows Vista or Windows 7 Proceed to step 8 on page 6. Skip to step 6 on the drive installs the proper driver for your operating ...system is on page 6. Several different screens might also appear, depending on your Windows computer: 1. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 To connect the My Passport drive to close it. If a Found New Hardware screen appears, click Cancel to your computer. 2. Figure 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE...
... IF your My Passport drive. 4. THEN . . . Windows XP Windows Vista or Windows 7 Proceed to step 8 on page 6. Skip to step 6 on the drive installs the proper driver for your operating ...system is on page 6. Several different screens might also appear, depending on your Windows computer: 1. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 To connect the My Passport drive to close it. If a Found New Hardware screen appears, click Cancel to your computer. 2. Figure 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE...
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USING THE DRIVE WITH A MAC - 43 Click Install on the screen that installing the drivers requires you to restart your computer to make them active: Click Yes to continue. 5. Read the license agreement and click Accept to continue. Double-click the My Passport icon, and then double-click the Extras folder on the WD +TURBO Driver Installer screen: 4. Double-click the WD +TURBO Installer icon: 3. A message informs you that displays: 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL To install WD +TURBO: 1.
USING THE DRIVE WITH A MAC - 43 Click Install on the screen that installing the drivers requires you to restart your computer to make them active: Click Yes to continue. 5. Read the license agreement and click Accept to continue. Double-click the My Passport icon, and then double-click the Extras folder on the WD +TURBO Driver Installer screen: 4. Double-click the WD +TURBO Installer icon: 3. A message informs you that displays: 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL To install WD +TURBO: 1.
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...The drive is the data transfer rate slow? Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Q: Why is plugged in your system has a USB 3.0 or USB 2.0 PCI adapter card, be needed for ... USB 2.0 adapter card or a system that its drivers are installed. Contact the adapter card manufacturer for computers with this feature or visit support.wdc.com and see Knowledge Base answer ID 1201. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following...
...The drive is the data transfer rate slow? Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Q: Why is plugged in your system has a USB 3.0 or USB 2.0 PCI adapter card, be needed for ... USB 2.0 adapter card or a system that its drivers are installed. Contact the adapter card manufacturer for computers with this feature or visit support.wdc.com and see Knowledge Base answer ID 1201. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following...
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... on page 14). If they appear, close them. You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is ... computer. Click Next to Windows Update: 3. Note: If Autoplay is connected to the Internet. 2. INSTALLING THE SES DRIVER - 56 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver This appendix includes the following topics: Installing on Windows XP Computers Installing on Windows Vista Computers Installing on Windows 7...
... on page 14). If they appear, close them. You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is ... computer. Click Next to Windows Update: 3. Note: If Autoplay is connected to the Internet. 2. INSTALLING THE SES DRIVER - 56 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver This appendix includes the following topics: Installing on Windows XP Computers Installing on Windows Vista Computers Installing on Windows 7...
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When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. Select Install the software automatically and click Next: 5.
When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. Select Install the software automatically and click Next: 5.
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c. Browse to Windows Update: 2. Select WD SES Device Driver. Double-click the My Passport drive. b. Double-click the Extras folder. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. INSTALLING THE SES DRIVER - 58 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. Select Install from a list or specific location and click Next: 4. Click Next to the Internet, install the driver manually: 1.
c. Browse to Windows Update: 2. Select WD SES Device Driver. Double-click the My Passport drive. b. Double-click the Extras folder. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. INSTALLING THE SES DRIVER - 58 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. Select Install from a list or specific location and click Next: 4. Click Next to the Internet, install the driver manually: 1.
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Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. d. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59
Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. d. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware screen displays.... the drive as the Found New Hardware screen. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer ...must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista ...
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware screen displays.... the drive as the Found New Hardware screen. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer ...must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista ...
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On the Found New Hardware - Show me other options: INSTALLING THE SES DRIVER - 61 At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. WD SES Device wizard screen, click Don't search online: 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware wizard screen, click Locate and install driver software: 2.
On the Found New Hardware - Show me other options: INSTALLING THE SES DRIVER - 61 At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. WD SES Device wizard screen, click Don't search online: 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware wizard screen, click Locate and install driver software: 2.
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4. Double-click the My Passport drive. Select WD SES Device Driver. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. b. Browse to Computer and: a. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 Double-click the Extras folder. d. c.
4. Double-click the My Passport drive. Select WD SES Device Driver. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. b. Browse to Computer and: a. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 Double-click the Extras folder. d. c.
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Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2.
Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2.
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Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Click Browse my computer for driver software. 4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5.
Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Click Browse my computer for driver software. 4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5.