User Guide
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... ports to plug in another router or switch and connecting network devices, such as a LAN, "Local Area Network") by visiting the Vonage website at the same time, and because it's Vonage, you to use your Internet connection for your computer and your V-Portal Ever hear the term user friendly? The... Vonage V-Portal allows you get clear digital phone sound quality. You can connect up to as computers or printers. The V-Portal can plug...
... ports to plug in another router or switch and connecting network devices, such as a LAN, "Local Area Network") by visiting the Vonage website at the same time, and because it's Vonage, you to use your Internet connection for your computer and your V-Portal Ever hear the term user friendly? The... Vonage V-Portal allows you get clear digital phone sound quality. You can connect up to as computers or printers. The V-Portal can plug...
User Guide
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...of the Basic Setup screen. This message displays when any of the following the directions provided in "How do I setup a DHCP connection?" Allow enough time for 30 seconds and plug it following errors occur: • Your V-Portal can not reach your area. Then plug the power cord back into ...are down or your ISP is complete. Most modems have a light that the Internet connection type has not been changed by visiting the Vonage website at www.vonage.com/tos. After about 30 seconds, plug the power cord back into the cable/DSL modem. If the Internet connection type is connected...
...of the Basic Setup screen. This message displays when any of the following the directions provided in "How do I setup a DHCP connection?" Allow enough time for 30 seconds and plug it following errors occur: • Your V-Portal can not reach your area. Then plug the power cord back into ...are down or your ISP is complete. Most modems have a light that the Internet connection type has not been changed by visiting the Vonage website at www.vonage.com/tos. After about 30 seconds, plug the power cord back into the cable/DSL modem. If the Internet connection type is connected...
User Guide
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... make or receive calls on Phone Port 1 or 2 during the short time the test is running. 3. Start at 1-VONAGE-HELP (1-866-243-4357) for assistance. Note: You will not be able to green port 1. Vonage offers a professional installation service in the phone ports of your home phone ... the phone ports diagnostic test (System > Diagnostics > Test Phone Ports > Run Tests?). You'll typically see Home Wiring for more information. Start using Vonage service when the Phone 1 icon displays. Plug your phone directly into green Phone Port 2. 2. Line 1 Wiring Error [Code 013] Phone port 1...
... make or receive calls on Phone Port 1 or 2 during the short time the test is running. 3. Start at 1-VONAGE-HELP (1-866-243-4357) for assistance. Note: You will not be able to green port 1. Vonage offers a professional installation service in the phone ports of your home phone ... the phone ports diagnostic test (System > Diagnostics > Test Phone Ports > Run Tests?). You'll typically see Home Wiring for more information. Start using Vonage service when the Phone 1 icon displays. Plug your phone directly into green Phone Port 2. 2. Line 1 Wiring Error [Code 013] Phone port 1...
User Guide
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...2. To resolve the problem: 1. Pay particular attention to 16 Section 11 which explains limitations on distributing Vonage service to make or receive calls on Phone Port 1 or 2 during the short time the test is sitting snugly in the phone ports of your phone jacks. Start at www... Test Phone Ports > Run Tests?). In rare cases, it -yourself advice on Warranty, Remedy and Liability. Tip: You'll typically use your VDV21 with your home, see What kind of telephone cord should I use in your V-Portal. For phone cord recommendations, see Home Wiring for more ...
...2. To resolve the problem: 1. Pay particular attention to 16 Section 11 which explains limitations on distributing Vonage service to make or receive calls on Phone Port 1 or 2 during the short time the test is sitting snugly in the phone ports of your phone jacks. Start at www... Test Phone Ports > Run Tests?). In rare cases, it -yourself advice on Warranty, Remedy and Liability. Tip: You'll typically use your VDV21 with your home, see What kind of telephone cord should I use in your V-Portal. For phone cord recommendations, see Home Wiring for more ...
User Guide
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Vonage V-Portal User Guide Note: You will not be able to make or receive calls on Phone Port 1 or 2 during the short time the test is running . 3. Note: You will not be a short in good working order typically resolves the problem. • If you know are...wiring in your home, fix the short in your home wiring, Vonage offers a professional installation service in working order by visiting the Vonage website at a time, and running . 2. To resolve the problem: 1. View the Terms of your home). Start using Vonage service when the Phone 1 icon displays. Make sure each of the...
Vonage V-Portal User Guide Note: You will not be able to make or receive calls on Phone Port 1 or 2 during the short time the test is running . 3. Note: You will not be a short in good working order typically resolves the problem. • If you know are...wiring in your home, fix the short in your home wiring, Vonage offers a professional installation service in working order by visiting the Vonage website at a time, and running . 2. To resolve the problem: 1. View the Terms of your home). Start using Vonage service when the Phone 1 icon displays. Make sure each of the...
User Guide
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...not be able to 18 Section 11 which explains limitations on Phone Port 1 or 2 during the short time the test is running the phone ports diagnostic test (Start at www.vonage.com/tos. Start using Vonage service when the Phone 2 icon displays. • If you're using a phone and a phone... cord you have your V-Portal, one at a time, and running . 3. If the V-Portal still displays this error after...
...not be able to 18 Section 11 which explains limitations on Phone Port 1 or 2 during the short time the test is running the phone ports diagnostic test (Start at www.vonage.com/tos. Start using Vonage service when the Phone 2 icon displays. • If you're using a phone and a phone... cord you have your V-Portal, one at a time, and running . 3. If the V-Portal still displays this error after...
User Guide
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... of five phones to make or receive calls on Phone Port 1 or 2 during the short time the test is running . 3. Start at www.vonage.com/tos. Note: You will not be able to a single Vonage line. After disconnecting phones to get to the five phone maximum or replacing a phone to identify...in . Like any of phones you power up your phones for phone line 2 are hung up securely (on phone line 1 or one at a time, to a single Vonage line. Try replacing each phone, one of your phones is a limit to 19 Section 11 which explains limitations on hook). 2. Pay particular attention to...
... of five phones to make or receive calls on Phone Port 1 or 2 during the short time the test is running . 3. Start at www.vonage.com/tos. Note: You will not be able to a single Vonage line. After disconnecting phones to get to the five phone maximum or replacing a phone to identify...in . Like any of phones you power up your phones for phone line 2 are hung up securely (on phone line 1 or one at a time, to a single Vonage line. Try replacing each phone, one of your phones is a limit to 19 Section 11 which explains limitations on hook). 2. Pay particular attention to...
User Guide
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... may fade and not all the phones will not be able to make or receive calls on Phone Port 1 or 2 during the short time the test is running. 2. Vonage Register Error [Code 204] Unplug power connector and plug it in . In order to place or receive phone calls, your V-Portal has to... able to make or receive calls on Phone Port 1 or 2 during the short time the test is running. Start at www.vonage.com/tos. Like any phone line, there is a limit to the number of five phones to a single Vonage line. Start using more than five phones on phone line 2 or one at...
... may fade and not all the phones will not be able to make or receive calls on Phone Port 1 or 2 during the short time the test is running. 2. Vonage Register Error [Code 204] Unplug power connector and plug it in . In order to place or receive phone calls, your V-Portal has to... able to make or receive calls on Phone Port 1 or 2 during the short time the test is running. Start at www.vonage.com/tos. Like any phone line, there is a limit to the number of five phones to a single Vonage line. Start using more than five phones on phone line 2 or one at...
User Guide
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... to both green phone ports 1 and 2 then call Vonage at 1-VONAGE-HELP (1866-243-4357) for more information. to make or receive calls on Phone Port 1 or 2 during the short time the test is a short in your V-Portal. You might see this rare problem. Tip: You'll typically ...use in your home and your V-Portal. This message typically displays if there is running. 3. Using standard two-wire telephone cords normally resolves this problem. Contact Vonage customer care....
... to both green phone ports 1 and 2 then call Vonage at 1-VONAGE-HELP (1866-243-4357) for more information. to make or receive calls on Phone Port 1 or 2 during the short time the test is a short in your V-Portal. You might see this rare problem. Tip: You'll typically ...use in your home and your V-Portal. This message typically displays if there is running. 3. Using standard two-wire telephone cords normally resolves this problem. Contact Vonage customer care....
User Guide
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...particular attention to make or receive calls on Phone Port 1 or 2 during the short time the test is running . 3. Tip: You'll typically use in working order by visiting the Vonage website at www.vonage.com/tos. Note: You will not be able to 22 Section 11 which explains limitations ... and choose System > Diagnostics > Test Phone Ports > Run Tests?). Once you 're using Vonage service when the Phone 1 and 2 icons display. • If you know are on Phone Port 1 or 2 during the short time the test is running . 3. Start using your V-Portal. If all handsets are in the ...
...particular attention to make or receive calls on Phone Port 1 or 2 during the short time the test is running . 3. Tip: You'll typically use in working order by visiting the Vonage website at www.vonage.com/tos. Note: You will not be able to 22 Section 11 which explains limitations ... and choose System > Diagnostics > Test Phone Ports > Run Tests?). Once you 're using Vonage service when the Phone 1 and 2 icons display. • If you know are on Phone Port 1 or 2 during the short time the test is running . 3. Start using your V-Portal. If all handsets are in the ...
User Guide
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... phones are not sitting snugly in the phone cradle when you can connect to determine if the error has been corrected (Start at a time, to determine if the error has been corrected. Like any of your phones for more than five phones on Phone Port 1 or 2... Test Phone Ports > Run Tests?). Start using more information. See Professional Installation Basics for phone lines 1 and 2 are hung up your home wiring, Vonage offers a professional installation service in your home, fix the short before installing the V-Portal. This will not be a short in many phones or faulty ...
... phones are not sitting snugly in the phone cradle when you can connect to determine if the error has been corrected (Start at a time, to determine if the error has been corrected. Like any of your phones for more than five phones on Phone Port 1 or 2... Test Phone Ports > Run Tests?). Start using more information. See Professional Installation Basics for phone lines 1 and 2 are hung up your home wiring, Vonage offers a professional installation service in your home, fix the short before installing the V-Portal. This will not be a short in many phones or faulty ...
User Guide
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Vonage V-Portal User Guide Vonage V-Portal LCD Menu The V-Portal LCD menu gives you ultimate control of the V-Portal through a straightforward menu displayed in the LCD area on the top panel of your caller MMM DD HH:MM xM (Your caller's Caller ID phone number.) (The month, day and time that the ...call was received. Navigate the LCD menu by visiting the Vonage website at www.vonage.com/tos. How can I view my received calls? Menu items are also organized functionally below. To get...
Vonage V-Portal User Guide Vonage V-Portal LCD Menu The V-Portal LCD menu gives you ultimate control of the V-Portal through a straightforward menu displayed in the LCD area on the top panel of your caller MMM DD HH:MM xM (Your caller's Caller ID phone number.) (The month, day and time that the ...call was received. Navigate the LCD menu by visiting the Vonage website at www.vonage.com/tos. How can I view my received calls? Menu items are also organized functionally below. To get...
User Guide
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... Liability. Simply press SELECT> to confirm the deletion or BACK> to delete all entries. Want to retrieve your home or office is already using the Vonage phone line, a message indicating that the line is placed. That's not a problem with the V-Portal. A confirmation message will display. When the ...tos. If you 'd like to Vonage's Voicemail PlusSM. When the new menu displays, select Erase to delete the selected entry or Erase All to remove a phone number from your dialed calls log? How can I get my Voicemail? How can I tell how much time was spent on a call is in...
... Liability. Simply press SELECT> to confirm the deletion or BACK> to delete all entries. Want to retrieve your home or office is already using the Vonage phone line, a message indicating that the line is placed. That's not a problem with the V-Portal. A confirmation message will display. When the ...tos. If you 'd like to Vonage's Voicemail PlusSM. When the new menu displays, select Erase to delete the selected entry or Erase All to remove a phone number from your dialed calls log? How can I get my Voicemail? How can I tell how much time was spent on a call is in...
User Guide
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... rings your phone when the call is placed to get accurate, timely traffic information. Start at the main menu and choose Easy Dialing > Traffic. A call , the V-Portal rings your home or office is already using the Vonage phone line, a message indicating that the line is in use the...pick up your phone handset before initiating the call is placed. Of course you can also access your voicemail from any phone, from your Vonage Online Account or through your phone's handset to 1-700WEATHER. Want to 27 Section 11 which explains limitations on Warranty, Remedy and Liability. A...
... rings your phone when the call is placed to get accurate, timely traffic information. Start at the main menu and choose Easy Dialing > Traffic. A call , the V-Portal rings your home or office is already using the Vonage phone line, a message indicating that the line is in use the...pick up your phone handset before initiating the call is placed. Of course you can also access your voicemail from any phone, from your Vonage Online Account or through your phone's handset to 1-700WEATHER. Want to 27 Section 11 which explains limitations on Warranty, Remedy and Liability. A...
User Guide
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... Line 2) > Directory Info. local events and more than just residential and business phone listings, Vonage even provides movie listings, airline flight times, etc. Of course you didn't pick up your home or office is already using the Vonage phone line, a message indicating that the line is in use will be connected to the...
... Line 2) > Directory Info. local events and more than just residential and business phone listings, Vonage even provides movie listings, airline flight times, etc. Of course you didn't pick up your home or office is already using the Vonage phone line, a message indicating that the line is in use will be connected to the...
User Guide
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... successfully completes, you to send call statistics to 34 Section 11 which explains limitations on recent calls are having trouble and a Vonage Customer Service agent asks you 'll see the following message displayed: "Diagnostics data sent." "Diagnostics data was not sent" displays...network connectivity, start at the main menu and choose System > Diagnostics > Test Quality. There is typically no need to run that time. Pertinent diagnostic test results and statistics on Warranty, Remedy and Liability. How can I do it? Tests are experiencing. This setting...
... successfully completes, you to send call statistics to 34 Section 11 which explains limitations on recent calls are having trouble and a Vonage Customer Service agent asks you 'll see the following message displayed: "Diagnostics data sent." "Diagnostics data was not sent" displays...network connectivity, start at the main menu and choose System > Diagnostics > Test Quality. There is typically no need to run that time. Pertinent diagnostic test results and statistics on Warranty, Remedy and Liability. How can I do it? Tests are experiencing. This setting...
User Guide
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... router with networking knowledge who want to customize the settings, or if you need to 36 Section 11 which explains limitations on your browser. Vonage V-Portal User Guide V-Portal Web-based Configuration and Status User Interface For most users, the V-Portal once installed will be displayed. Press the... at www.vonage.com/tos. Pay particular attention to set up PPPoE, the V-Portal has a Web-based Configuration and Status User Interface ("Web UI"). For those times when you 're a DSL user and need to make phone calls and use it as Microsoft's Internet Explorer, and type V-Configure...
... router with networking knowledge who want to customize the settings, or if you need to 36 Section 11 which explains limitations on your browser. Vonage V-Portal User Guide V-Portal Web-based Configuration and Status User Interface For most users, the V-Portal once installed will be displayed. Press the... at www.vonage.com/tos. Pay particular attention to set up PPPoE, the V-Portal has a Web-based Configuration and Status User Interface ("Web UI"). For those times when you 're a DSL user and need to make phone calls and use it as Microsoft's Internet Explorer, and type V-Configure...
User Guide
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There are times when a little "tweaking" of the default values may need to change . DHCP is ...occur: • you change . Using this case, choose DHCP. This eliminates the need to be delivered appropriately. Vonage V-Portal User Guide The Basic Setup section of the Web UI allows you to enter the basic information necessary to ...Internet Service Provider (ISP). The Basic Setup section of the Web UI has four sub-menus. In this protocol, your Vonage device requires no additional configuration to use . The four sub-menu entries are • Connect to the Internet • ...
There are times when a little "tweaking" of the default values may need to change . DHCP is ...occur: • you change . Using this case, choose DHCP. This eliminates the need to be delivered appropriately. Vonage V-Portal User Guide The Basic Setup section of the Web UI allows you to enter the basic information necessary to ...Internet Service Provider (ISP). The Basic Setup section of the Web UI has four sub-menus. In this protocol, your Vonage device requires no additional configuration to use . The four sub-menu entries are • Connect to the Internet • ...
User Guide
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...Please check with your ISP uses Static IP addresses. When you setup your Internet connection for the first time, your ISP may have to do anything, except please be , please contact your ISP or Vonage Customer Care has asked you a specific IP address to change . In this case, you are uncertain...using the default value unless your ISP. Select Static IP Address from the V-Portal. If this information is provided by visiting the Vonage website at www.vonage.com/tos. From the home page click on the Basic Setup tab and then choose the Connect to the Internet. We recommend using...
...Please check with your ISP uses Static IP addresses. When you setup your Internet connection for the first time, your ISP may have to do anything, except please be , please contact your ISP or Vonage Customer Care has asked you a specific IP address to change . In this case, you are uncertain...using the default value unless your ISP. Select Static IP Address from the V-Portal. If this information is provided by visiting the Vonage website at www.vonage.com/tos. From the home page click on the Basic Setup tab and then choose the Connect to the Internet. We recommend using...
User Guide
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... network. To put it . Assuming you did not have router capability, you have. View the Terms of Service by visiting the Vonage website at the same time. This means that share a common communications line. The V-Portal is unable to 48 Section 11 which type of Internet connection you ...would not be transmitted across the network. Vonage V-Portal User Guide • The V-Portal will be surfing the Internet at the same time. This indicates the largest packet that can share your Internet connection. We recommend using the V-...
... network. To put it . Assuming you did not have router capability, you have. View the Terms of Service by visiting the Vonage website at the same time. This means that share a common communications line. The V-Portal is unable to 48 Section 11 which type of Internet connection you ...would not be transmitted across the network. Vonage V-Portal User Guide • The V-Portal will be surfing the Internet at the same time. This indicates the largest packet that can share your Internet connection. We recommend using the V-...