Portege Z20t-C Series Windows 10 Users Guide
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Portégé® Z20t-C Series User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. GMAD00452010 12/15 At this guide. For more information, see "If Something Goes Wrong" on page 120 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com.
Portégé® Z20t-C Series User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. GMAD00452010 12/15 At this guide. For more information, see "If Something Goes Wrong" on page 120 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com.
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...Charging the main battery 49 Using the device for the first time 50 Initial setup 50 Using the Start menu 50 Registering your device with Toshiba 51 To Shut down your device 52 To Restart your device 53 To place your device in Sleep mode 53 Adding optional external devices ... Media Creator 57 Recovering from the Internal Storage Drive 58 Reset your PC 59 Installing drivers and applications 61 Using the TOSHIBA Dual Pointing Device .......... 62 Using the touchpad 63 Adjusting touchpad settings 66 Disabling or enabling the touchpad 67 Connecting an external device 67 Using ...
...Charging the main battery 49 Using the device for the first time 50 Initial setup 50 Using the Start menu 50 Registering your device with Toshiba 51 To Shut down your device 52 To Restart your device 53 To place your device in Sleep mode 53 Adding optional external devices ... Media Creator 57 Recovering from the Internal Storage Drive 58 Reset your PC 59 Installing drivers and applications 61 Using the TOSHIBA Dual Pointing Device .......... 62 Using the touchpad 63 Adjusting touchpad settings 66 Disabling or enabling the touchpad 67 Connecting an external device 67 Using ...
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...Internet problems 125 Power and the battery 126 Keyboard help 127 Perform a complete power cycle 127 Reset the Keyboard dock 128 Uninstall the keyboard driver 128 Perform a system restore 129 Clean the keyboard 129 Touchpad help 129 Disable then enable the touchpad 129 Install an external mouse 130 ... Disk or storage drive problems 134 Error-checking 134 Web Camera help 136 Testing your internal Web Camera 136 Uninstall the Web Camera driver 136 Perform a system restore 137 Check for problems with third party applications 138 System Recovery 138 Sound help 138 Use the Sound...
...Internet problems 125 Power and the battery 126 Keyboard help 127 Perform a complete power cycle 127 Reset the Keyboard dock 128 Uninstall the keyboard driver 128 Perform a system restore 129 Clean the keyboard 129 Touchpad help 129 Disable then enable the touchpad 129 Install an external mouse 130 ... Disk or storage drive problems 134 Error-checking 134 Web Camera help 136 Testing your internal Web Camera 136 Uninstall the Web Camera driver 136 Perform a system restore 137 Check for problems with third party applications 138 System Recovery 138 Sound help 138 Use the Sound...
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How to verify TCP/IP 147 Downloading drivers and updates 149 Using Toshiba Service Station 149 Manually download and install drivers and updates 149 How to determine the correct drivers to the Internet 144 Using a wireless connection 145 Troubleshooting an Internet connection - 24 Contents Wireless networking problems 143 Connecting to download 150 Develop good computing...
How to verify TCP/IP 147 Downloading drivers and updates 149 Using Toshiba Service Station 149 Manually download and install drivers and updates 149 How to determine the correct drivers to the Internet 144 Using a wireless connection 145 Troubleshooting an Internet connection - 24 Contents Wireless networking problems 143 Connecting to download 150 Develop good computing...
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...drive to a new internal storage drive from your internal storage drive as described in the sections below. Creating a recovery drive using TOSHIBA Recovery Media Creator NOTE During the recovery process your internal storage drive become corrupted or are backed up on the internal storage drive... that you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the device are deleted, you create a recovery drive (USB flash) using TOSHIBA Recovery Media Creator" on your device must be restored from your system from this drive...
...drive to a new internal storage drive from your internal storage drive as described in the sections below. Creating a recovery drive using TOSHIBA Recovery Media Creator NOTE During the recovery process your internal storage drive become corrupted or are backed up on the internal storage drive... that you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the device are deleted, you create a recovery drive (USB flash) using TOSHIBA Recovery Media Creator" on your device must be restored from your system from this drive...
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... will be deleted and rewritten. The Boot menu displays. 3 Click or touch HDD Recovery. see "Backing up your system, only the operating system files and drivers originally shipped with the device are not restored during this process. The Boot menu displays. 4 Select the USB Flash option and press the ENTER key...
... will be deleted and rewritten. The Boot menu displays. 3 Click or touch HDD Recovery. see "Backing up your system, only the operating system files and drivers originally shipped with the device are not restored during this process. The Boot menu displays. 4 Select the USB Flash option and press the ENTER key...
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...following options: ❖ Keep my files-Removes apps and settings, but less secure. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your data to allow this option if you are ...remove my files-This option is quicker, but keeps your personal files. To reinstall drivers and applications: 1 In the Search field, type TOSHIBA Application Installer. 2 Click or touch TOSHIBA Application Installer. NOTE You must have an Internet connection to create recovery media and back...
...following options: ❖ Keep my files-Removes apps and settings, but less secure. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your data to allow this option if you are ...remove my files-This option is quicker, but keeps your personal files. To reinstall drivers and applications: 1 In the Search field, type TOSHIBA Application Installer. 2 Click or touch TOSHIBA Application Installer. NOTE You must have an Internet connection to create recovery media and back...
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... the screen ❖ Select an item on the screen ❖ Open or activate an item on a mouse. For more information, see "TOSHIBA Application Installer" on the pointing device moves the cursor faster. If this section are only supported in front of the keyboard) and the adjacent ..., and only on the screen. When a step instructs you want the cursor to move the cursor to reinstall the touchpad driver using the TOSHIBA Application Installer. Getting Started Using the touchpad 63 AccuPoint II pointing device-Moves the cursor and selects items on certain models.
... the screen ❖ Select an item on the screen ❖ Open or activate an item on a mouse. For more information, see "TOSHIBA Application Installer" on the pointing device moves the cursor faster. If this section are only supported in front of the keyboard) and the adjacent ..., and only on the screen. When a step instructs you want the cursor to move the cursor to reinstall the touchpad driver using the TOSHIBA Application Installer. Getting Started Using the touchpad 63 AccuPoint II pointing device-Moves the cursor and selects items on certain models.
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... to complete the installation process. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item you to reinstall applications. 118 Utilities and Applications TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to reinstall the drivers and applications that were originally bundled with...
... to complete the installation process. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item you to reinstall applications. 118 Utilities and Applications TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to reinstall the drivers and applications that were originally bundled with...
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Pencil lead can happen if the device was displayed, a program or driver may have prevented Windows from the external power source by looking at least 10 seconds. Verify that the device is receiving power from shutting down ...
Pencil lead can happen if the device was displayed, a program or driver may have prevented Windows from the external power source by looking at least 10 seconds. Verify that the device is receiving power from shutting down ...
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...Windows boot process: ❖ Enable low resolution video mode Restarts Windows using your current video driver at low resolution. Choose this menu were available by the Anti-malware driver ❖ Disable automatic restart on system failure Prevents Windows from automatically restarting if an error ...which you will know the Operating System is surfing, your access can be installed ❖ Disable early-launch anti-malware protection Allows drivers to access. They include: network speed, network conditions, time of day (when everyone else is most likely working Startup Settings ...
...Windows boot process: ❖ Enable low resolution video mode Restarts Windows using your current video driver at low resolution. Choose this menu were available by the Anti-malware driver ❖ Disable automatic restart on system failure Prevents Windows from automatically restarting if an error ...which you will know the Operating System is surfing, your access can be installed ❖ Disable early-launch anti-malware protection Allows drivers to access. They include: network speed, network conditions, time of day (when everyone else is most likely working Startup Settings ...
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... that may become inaccurate. 127 If Something Goes Wrong Keyboard help The battery appears not to power the device for all cables. Is your keyboard driver. This includes USB flash drives, SD Card, and the power cord/cable. 3 If your device has a user-removable battery, remove the battery and hold down...
... that may become inaccurate. 127 If Something Goes Wrong Keyboard help The battery appears not to power the device for all cables. Is your keyboard driver. This includes USB flash drives, SD Card, and the power cord/cable. 3 If your device has a user-removable battery, remove the battery and hold down...
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...press the Reset button. Uninstall the keyboard driver You can break off inside the device and damage it. 128 If Something Goes Wrong Keyboard help 5 Turn On the device, and try the keyboard again. NOTE Do NOT select the "Delete the driver software for this device" box. (Sample ...Image) Device Manager - Never use a pencil to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3...
...press the Reset button. Uninstall the keyboard driver You can break off inside the device and damage it. 128 If Something Goes Wrong Keyboard help 5 Turn On the device, and try the keyboard again. NOTE Do NOT select the "Delete the driver software for this device" box. (Sample ...Image) Device Manager - Never use a pencil to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3...
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...enable the touchpad Press the FN + ( ) keys to dislodge any foreign objects that might be very gentle when cleaning the keyboard. The driver is not working correctly. NOTE Please be under the keys. For more information. Clean the keyboard 1 Turn Off your device and unplug all...the keyboard dock to enable/disable the touchpad. NOTE If no restore points have been previously created then this method will help 5 After the driver uninstalls, restart your device, see "Disabling or enabling the touchpad" on page 161. see "To Restart your keyboard was working properly. ...
...enable the touchpad Press the FN + ( ) keys to dislodge any foreign objects that might be very gentle when cleaning the keyboard. The driver is not working correctly. NOTE Please be under the keys. For more information. Clean the keyboard 1 Turn Off your device and unplug all...the keyboard dock to enable/disable the touchpad. NOTE If no restore points have been previously created then this method will help 5 After the driver uninstalls, restart your device, see "Disabling or enabling the touchpad" on page 161. see "To Restart your keyboard was working properly. ...
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... your device" on -screen instructions for approximately 10 seconds. 4 Reconnect the battery (if you may want to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" select Mice and other ...pointing devices. 4 Right-click or touch the device with touchpad in the name and select Uninstall. Uninstall the touchpad driver You can Uninstall the touchpad driver to allow Windows to install an (optional) external mouse. 1 Plug a USB mouse into an open USB port on your device. ...
... your device" on -screen instructions for approximately 10 seconds. 4 Reconnect the battery (if you may want to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" select Mice and other ...pointing devices. 4 Right-click or touch the device with touchpad in the name and select Uninstall. Uninstall the touchpad driver You can Uninstall the touchpad driver to allow Windows to install an (optional) external mouse. 1 Plug a USB mouse into an open USB port on your device. ...
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...NOTE Do NOT select the "Delete the driver software for your device" on page 53. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your device's serial number. 3 Filter your search by Touchpad driver to update and make note of the ...device name. NOTE In order to determine the correct driver to download" on page 53....
...NOTE Do NOT select the "Delete the driver software for your device" on page 53. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your device's serial number. 3 Filter your search by Touchpad driver to update and make note of the ...device name. NOTE In order to determine the correct driver to download" on page 53....
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...to its documentation and check that the hardware configuration meets its needs. After each troubleshooting step, you can Uninstall the Web Camera driver to allow Windows to your third party camera application contact the provider. Consult your internal Web Camera 1 In the Search field, ... Camera. Testing your network administrator. 136 If Something Goes Wrong Web Camera help There are damaged or corrupted. Refer to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or touch Imaging devices...
...to its documentation and check that the hardware configuration meets its needs. After each troubleshooting step, you can Uninstall the Web Camera driver to allow Windows to your third party camera application contact the provider. Consult your internal Web Camera 1 In the Search field, ... Camera. Testing your network administrator. 136 If Something Goes Wrong Web Camera help There are damaged or corrupted. Refer to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or touch Imaging devices...
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... then reinstalled automatically. NOTE If no restore points have been previously created then this device" box. (Sample Image) Web Camera driver - Perform a system restore You can perform a system restore to a point at which your device, see "Saving system configuration with restore points" on...point. 3 Select the System Restore button on page 53. 137 If Something Goes Wrong Web Camera help NOTE Do NOT select the "Delete the driver software for this method will not work, see "To Restart your device" on the System protection tab. 4 Select Recommended Restore or Choose a ...
... then reinstalled automatically. NOTE If no restore points have been previously created then this device" box. (Sample Image) Web Camera driver - Perform a system restore You can perform a system restore to a point at which your device, see "Saving system configuration with restore points" on...point. 3 Select the System Restore button on page 53. 137 If Something Goes Wrong Web Camera help NOTE Do NOT select the "Delete the driver software for this method will not work, see "To Restart your device" on the System protection tab. 4 Select Recommended Restore or Choose a ...
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...application. 3 Double-click or touch Sound, video and game controllers. 4 Right-click or touch Sound Audio driver and select Uninstall. Uninstall the audio driver You can Uninstall the audio driver to allow Windows to complete the speaker setup. 140 If Something Goes Wrong Sound help 10 If no ...sound is heard from all or one of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers. (Sample Image) Audio driver - NOTE ❖ Do NOT select the "Delete the driver software for this device" box. ❖ Take note of...
...application. 3 Double-click or touch Sound, video and game controllers. 4 Right-click or touch Sound Audio driver and select Uninstall. Uninstall the audio driver You can Uninstall the audio driver to allow Windows to complete the speaker setup. 140 If Something Goes Wrong Sound help 10 If no ...sound is heard from all or one of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers. (Sample Image) Audio driver - NOTE ❖ Do NOT select the "Delete the driver software for this device" box. ❖ Take note of...
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... field, type Device Manager. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your device's serial number. 3 Filter your search by Sound driver to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your device, see "To Restart your device...
... field, type Device Manager. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your device's serial number. 3 Filter your search by Sound driver to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your device, see "To Restart your device...