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GMAD00423010 06/15 Satellite®/Satellite Pro® C40/C50/C70-C Series User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 115 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this guide.
GMAD00423010 06/15 Satellite®/Satellite Pro® C40/C50/C70-C Series User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 115 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this guide.
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... main battery 41 Using the computer for the first time 41 Initial setup 41 Using the Start menu 42 Registering your computer with Toshiba 43 To Shut down your computer 43 To Restart your computer 44 To place your computer in Sleep mode 44 Adding optional external ...devices 45 Recovering the Internal Storage Drive 45 Creating a recovery drive 46 Restoring from a recovery drive 48 Reset your PC 49 Installing drivers and applications 50 Using the touchpad 51 Adjusting touchpad settings 54 Disabling or enabling the touchpad 55 Connecting an external device 55 Using external ...
... main battery 41 Using the computer for the first time 41 Initial setup 41 Using the Start menu 42 Registering your computer with Toshiba 43 To Shut down your computer 43 To Restart your computer 44 To place your computer in Sleep mode 44 Adding optional external ...devices 45 Recovering the Internal Storage Drive 45 Creating a recovery drive 46 Restoring from a recovery drive 48 Reset your PC 49 Installing drivers and applications 50 Using the touchpad 51 Adjusting touchpad settings 54 Disabling or enabling the touchpad 55 Connecting an external device 55 Using external ...
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...130 Error-checking 130 Optical disc drive problems 132 Web Camera help 133 Testing your internal Web Camera 133 Uninstall the Web Camera driver 133 Perform a system restore 134 Check for problems with third party applications 135 System Recovery 135 Sound help 135 Use the Sound... troubleshooter 135 Check and set default speakers 136 Uninstall the audio driver 137 Download the latest sound driver 138 Perform a system restore 138 Printer problems 139 Wireless networking problems 140 Connecting to the Internet 141 Using a ...
...130 Error-checking 130 Optical disc drive problems 132 Web Camera help 133 Testing your internal Web Camera 133 Uninstall the Web Camera driver 133 Perform a system restore 134 Check for problems with third party applications 135 System Recovery 135 Sound help 135 Use the Sound... troubleshooter 135 Check and set default speakers 136 Uninstall the audio driver 137 Download the latest sound driver 138 Perform a system restore 138 Printer problems 139 Wireless networking problems 140 Connecting to the Internet 141 Using a ...
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How to verify TCP/IP 145 Downloading drivers and updates 146 Using Toshiba Service Station 146 Manually download and install drivers and updates 147 How to determine the correct drivers to download 147 DVD operating problems 148 Develop good computing habits 150 Data and system configuration backup in the Windows operating system 151 Additional help...
How to verify TCP/IP 145 Downloading drivers and updates 146 Using Toshiba Service Station 146 Manually download and install drivers and updates 147 How to determine the correct drivers to download 147 DVD operating problems 148 Develop good computing habits 150 Data and system configuration backup in the Windows operating system 151 Additional help...
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... on your recovery drive. It is strongly recommended that you created; NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are deleted, you can be connected to a new internal storage drive from your internal storage drive become corrupted or are...
... on your recovery drive. It is strongly recommended that you created; NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are deleted, you can be connected to a new internal storage drive from your internal storage drive become corrupted or are...
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... the recovery process. For example, if your recovery drive. Be sure to separately save your work " on your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. If you can restore your computer while pressing the ( ) key on page...
... the recovery process. For example, if your recovery drive. Be sure to separately save your work " on your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. If you can restore your computer while pressing the ( ) key on page...
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NOTE You must have an Internet connection to reinstall the drivers and applications that were originally bundled with your PC. 50 Getting Started Recovering the Internal Storage Drive (Sample Image) Choose an option window 6 In the ... files-Removes apps and settings, but keeps your personal files ❖ Remove everything-Removes all of your personal files, apps, and settings Installing drivers and applications The TOSHIBA Application Installer allows you to allow this app to make changes to your computer. Click the Yes button. A message may appear asking you to...
NOTE You must have an Internet connection to reinstall the drivers and applications that were originally bundled with your PC. 50 Getting Started Recovering the Internal Storage Drive (Sample Image) Choose an option window 6 In the ... files-Removes apps and settings, but keeps your personal files ❖ Remove everything-Removes all of your personal files, apps, and settings Installing drivers and applications The TOSHIBA Application Installer allows you to allow this app to make changes to your computer. Click the Yes button. A message may appear asking you to...
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... want to install. 4 Click or touch Install, then follow the on-screen prompts to reinstall applications. To reinstall drivers and applications: 1 In the Search field, type Toshiba Application Installer. 2 Click or touch TOSHIBA Application Installer ( ). 113 Utilities TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to complete the installation process.
... want to install. 4 Click or touch Install, then follow the on-screen prompts to reinstall applications. To reinstall drivers and applications: 1 In the Search field, type Toshiba Application Installer. 2 Click or touch TOSHIBA Application Installer ( ). 113 Utilities TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to complete the installation process.
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... may have prevented Windows from the external power source by looking at least 10 seconds. This can happen if the computer was displayed, a program or driver may not be affected. If it does not, power off and then on . If you to close, and then click or touch End Task in...
... may have prevented Windows from the external power source by looking at least 10 seconds. This can happen if the computer was displayed, a program or driver may not be affected. If it does not, power off and then on . If you to close, and then click or touch End Task in...
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... restart on this option only if Windows is stuck in Safe Mode, you will automatically look to third-party applications or drivers for advanced users. Command Prompt The command prompt is a very powerful tool for the source of your display settings in ...system is not working properly and that you to reset your problem. ❖ Disable driver signature enforcement Allows drivers containing improper signatures to be installed ❖ Disable early-launch anti-malware protection Allows drivers to initialize without being measured by pressing the ( ) key during startup ❖...
... restart on this option only if Windows is stuck in Safe Mode, you will automatically look to third-party applications or drivers for advanced users. Command Prompt The command prompt is a very powerful tool for the source of your display settings in ...system is not working properly and that you to reset your problem. ❖ Disable driver signature enforcement Allows drivers containing improper signatures to be installed ❖ Disable early-launch anti-malware protection Allows drivers to initialize without being measured by pressing the ( ) key during startup ❖...
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...when pressing keys on page 43. 2 Remove all accessories, and unplug all cables. Refer to the documentation that may need to update your keyboard driver. This includes USB flash drives, SD Card, and the power cord/cable. 3 If your computer has a user-removable battery, remove the battery ... it) and the power cord/cable. 5 Turn On the computer, and try the keyboard again. Uninstall the keyboard driver You can Uninstall the keyboard driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the ...
...when pressing keys on page 43. 2 Remove all accessories, and unplug all cables. Refer to the documentation that may need to update your keyboard driver. This includes USB flash drives, SD Card, and the power cord/cable. 3 If your computer has a user-removable battery, remove the battery ... it) and the power cord/cable. 5 Turn On the computer, and try the keyboard again. Uninstall the keyboard driver You can Uninstall the keyboard driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the ...
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...then reinstalled automatically. Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for this device" box. (Sample Image...Keyboard help NOTE Do NOT select the "Delete the driver software for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "To Restart your computer" on page 44. Keyboard uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your ...
...then reinstalled automatically. Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for this device" box. (Sample Image...Keyboard help NOTE Do NOT select the "Delete the driver software for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "To Restart your computer" on page 44. Keyboard uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your ...
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...your computer, see "To Shut down the power button for approximately 10 seconds. 4 Reconnect the battery (if you may want to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" select Mice and ... system without a working touchpad. 126 If Something Goes Wrong Touchpad help you troubleshoot the issue you removed it may automatically download the needed driver for your computer. 2 If prompted, follow the on page 43. 2 Remove all accessories, and unplug all cables. NOTE The computer ...
...your computer, see "To Shut down the power button for approximately 10 seconds. 4 Reconnect the battery (if you may want to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" select Mice and ... system without a working touchpad. 126 If Something Goes Wrong Touchpad help you troubleshoot the issue you removed it may automatically download the needed driver for your computer. 2 If prompted, follow the on page 43. 2 Remove all accessories, and unplug all cables. NOTE The computer ...
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... then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your computer. NOTE In order to determine the correct driver to download, you can look in Device Manager on your computer for the device you wish to find and...
... then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your computer. NOTE In order to determine the correct driver to download, you can look in Device Manager on your computer for the device you wish to find and...
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...of the steps below may skip to "Perform a system restore" on page 132. Press the button on the screen. Uninstall the Web Camera driver You can download the Camera application from the Windows store. 3 If the internal Web Camera works using the default camera application but the drive tray... the drive when you may fix the problem. Testing your third party camera application contact the provider. NOTE Do NOT select the "Delete the driver software for this device" box. For additional information see "You press the disc eject button, but does not work with an optical data disc...
...of the steps below may skip to "Perform a system restore" on page 132. Press the button on the screen. Uninstall the Web Camera driver You can download the Camera application from the Windows store. 3 If the internal Web Camera works using the default camera application but the drive tray... the drive when you may fix the problem. Testing your third party camera application contact the provider. NOTE Do NOT select the "Delete the driver software for this device" box. For additional information see "You press the disc eject button, but does not work with an optical data disc...
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... Choose a different restore point to restore the system to a period in time at which the Web Camera was working properly. The driver is then reinstalled automatically. NOTE If no restore points have been previously created then this method will not work, see "To Restart ...your Web Camera was working properly. 134 If Something Goes Wrong Web Camera help (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "Saving system configuration with restore points" on page 151. 1 In the Search field, type Create...
... Choose a different restore point to restore the system to a period in time at which the Web Camera was working properly. The driver is then reinstalled automatically. NOTE If no restore points have been previously created then this method will not work, see "To Restart ...your Web Camera was working properly. 134 If Something Goes Wrong Web Camera help (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "Saving system configuration with restore points" on page 151. 1 In the Search field, type Create...
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... box. ❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from all or one of the speakers, or ...changed, continue with the speaker setup by clicking Next. Follow the on-screen instructions to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3... game controllers. 4 Right-click or touch Sound Audio driver and select Uninstall. uninstall window Uninstall the audio driver You can Uninstall the audio driver to allow Windows to complete the speaker setup. 137 ...
... box. ❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from all or one of the speakers, or ...changed, continue with the speaker setup by clicking Next. Follow the on-screen instructions to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3... game controllers. 4 Right-click or touch Sound Audio driver and select Uninstall. uninstall window Uninstall the audio driver You can Uninstall the audio driver to allow Windows to complete the speaker setup. 137 ...
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... computer" on page 44. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Sound driver to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your computer, see "To Restart your computer...
... computer" on page 44. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Sound driver to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your computer, see "To Restart your computer...
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... to print a short test file using Notepad. For example, you could create and attempt to check for more information. If you installed the proper printer drivers as it . Printer problems This section lists some of the most common printer problems. The printer will not print what you see on the screen...
... to print a short test file using Notepad. For example, you could create and attempt to check for more information. If you installed the proper printer drivers as it . Printer problems This section lists some of the most common printer problems. The printer will not print what you see on the screen...
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... technician. ❖ If your computer can connect to verify that the Wi-Fi adapter is recognized by the Windows operating system, and that the driver is loaded. i.e., that the Service Set Identifier (SSID), or network name, is OFF (the wireless indicator light will be for networking problems, specifically...-sensitive. ❖ Check the Windows Control Panel's Device Manager to the Internet. SSIDs are not familiar with the terminology, please see "TOSHIBA Function Keys" on the same network, verify that your computer is equipped with a support technician at a later time.
... technician. ❖ If your computer can connect to verify that the Wi-Fi adapter is recognized by the Windows operating system, and that the driver is loaded. i.e., that the Service Set Identifier (SSID), or network name, is OFF (the wireless indicator light will be for networking problems, specifically...-sensitive. ❖ Check the Windows Control Panel's Device Manager to the Internet. SSIDs are not familiar with the terminology, please see "TOSHIBA Function Keys" on the same network, verify that your computer is equipped with a support technician at a later time.