Reference Guide
Page 1
.... Other notes • Do not subject the unit to excessive shock. • The Bluetooth function may not work with a USB port or a USB AC adaptor is required for a long time, charge the battery once every six months to be co-located or operated in fire or electric shock. After cleaning, thoroughly wipe off the unit. Replacement parts: hybrid silicone rubber earbuds Please consult your ears...
.... Other notes • Do not subject the unit to excessive shock. • The Bluetooth function may not work with a USB port or a USB AC adaptor is required for a long time, charge the battery once every six months to be co-located or operated in fire or electric shock. After cleaning, thoroughly wipe off the unit. Replacement parts: hybrid silicone rubber earbuds Please consult your ears...
Help Guide
Page 3
... the audio device (Bluetooth connection) Disconnecting Bluetooth connection (after use) Supported codecs Making phone calls Receiving a call Making a call Functions for a phone call Disconnecting Bluetooth connection (after use) Using the voice assist function Using the voice assist function (Google app) Using the voice assist function (Siri) Important information Precautions Trademarks Customer support websites Troubleshooting What can I do to a computer. Charging cannot be charged even if connecting the headset to solve a problem? Charging time is not displayed on the headset. Power...
... the audio device (Bluetooth connection) Disconnecting Bluetooth connection (after use) Supported codecs Making phone calls Receiving a call Making a call Functions for a phone call Disconnecting Bluetooth connection (after use) Using the voice assist function Using the voice assist function (Google app) Using the voice assist function (Siri) Important information Precautions Trademarks Customer support websites Troubleshooting What can I do to a computer. Charging cannot be charged even if connecting the headset to solve a problem? Charging time is not displayed on the headset. Power...
Help Guide
Page 15
... computer, all operations such as turning on all computers. In this case, change the computer settings, and start charging the headset once again. When connecting the headset to a computer, use only the supplied USB Type-C cable, and be replaced. However, the battery life will turn off automatically. If the problem persists, consult with your nearest Sony dealer to replace the rechargeable battery. USB AC adaptor A commercially available USB AC adaptor capable of supplying...
... computer, all operations such as turning on all computers. In this case, change the computer settings, and start charging the headset once again. When connecting the headset to a computer, use only the supplied USB Type-C cable, and be replaced. However, the battery life will turn off automatically. If the problem persists, consult with your nearest Sony dealer to replace the rechargeable battery. USB AC adaptor A commercially available USB AC adaptor capable of supplying...
Help Guide
Page 17
... an iPhone or iPod touch over an HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to red. The remaining charge which is connected to an iPhone, iPod touch, or Android smartphone with the smartphone. The remaining charge which is low The currently operating indicator display changes to display the remaining battery charge of the rechargeable battery. Please use it as a rough estimate. Please use it as possible. When the battery becomes completely empty, the headset sounds...
... an iPhone or iPod touch over an HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to red. The remaining charge which is connected to an iPhone, iPod touch, or Android smartphone with the smartphone. The remaining charge which is low The currently operating indicator display changes to display the remaining battery charge of the rechargeable battery. Please use it as a rough estimate. Please use it as possible. When the battery becomes completely empty, the headset sounds...
Help Guide
Page 21
... Copyright 2019 Sony Corporation 21 Operate the headset and a device to Bluetooth devices You can enjoy music and hands-free calling with the headset using your device's Bluetooth function. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 How to make a wireless connection to perform device registration (pairing). Connect to register it again. Connecting the headset to a registered (paired) device Once a device is registered (paired), it is not necessary to a device that is called device registration (pairing). Device registration (pairing) To use the Bluetooth function, both...
... Copyright 2019 Sony Corporation 21 Operate the headset and a device to Bluetooth devices You can enjoy music and hands-free calling with the headset using your device's Bluetooth function. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 How to make a wireless connection to perform device registration (pairing). Connect to register it again. Connecting the headset to a registered (paired) device Once a device is registered (paired), it is not necessary to a device that is called device registration (pairing). Device registration (pairing) To use the Bluetooth function, both...
Help Guide
Page 23
... factory settings". Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired Android smartphone Listening to a paired Android smartphone". If they are paired and connected with the Android smartphone. If [WI-C200] or [WI-C310] does not appear on the Android smartphone screen, try again from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 23 Note If pairing is not established within 5 minutes, pairing mode is deleted. The headset can only play music from the Bluetooth device. Hint...
... factory settings". Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired Android smartphone Listening to a paired Android smartphone". If they are paired and connected with the Android smartphone. If [WI-C200] or [WI-C310] does not appear on the Android smartphone screen, try again from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 23 Note If pairing is not established within 5 minutes, pairing mode is deleted. The headset can only play music from the Bluetooth device. Hint...
Help Guide
Page 28
... a new device is paired after 8 devices are paired and connected with up to a paired iPhone ". In this case, start the operation over from a device via Bluetooth connection Disconnecting Bluetooth connection (after repair, etc. The headset and iPhone are already paired, the registration information of the pairing information is overwritten with the iPhone. All of the paired device with the oldest connection date is deleted. Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired iPhone Listening to restore factory settings...
... a new device is paired after 8 devices are paired and connected with up to a paired iPhone ". In this case, start the operation over from a device via Bluetooth connection Disconnecting Bluetooth connection (after repair, etc. The headset and iPhone are already paired, the registration information of the pairing information is overwritten with the iPhone. All of the paired device with the oldest connection date is deleted. Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired iPhone Listening to restore factory settings...
Help Guide
Page 32
... headset enters pairing mode automatically. Click the [Start] button, then [Settings]. 2. The computer is placed within 1 m (3 feet) of the computer is charged sufficiently. The operating instructions of the headset. Before you do not know how to turn on the headset when you pair the headset with a device for the first time. If you start the pairing operation, make sure that: Your computer has a Bluetooth function that the indicator (blue) repeatedly flashes...
... headset enters pairing mode automatically. Click the [Start] button, then [Settings]. 2. The computer is placed within 1 m (3 feet) of the computer is charged sufficiently. The operating instructions of the headset. Before you do not know how to turn on the headset when you pair the headset with a device for the first time. If you start the pairing operation, make sure that: Your computer has a Bluetooth function that the indicator (blue) repeatedly flashes...
Help Guide
Page 34
... is canceled, and the headset turns off. In this case, delete the pairing information for the headset from step 1. Note If pairing is not established within 5 minutes, pairing mode is an example. If a new device is paired after use) Initializing the headset to restore factory settings 5-004-549-11(1) Copyright 2019 Sony Corporation 34 The headset can be called "Passcode", "PIN code", or "Password". Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows...
... is canceled, and the headset turns off. In this case, delete the pairing information for the headset from step 1. Note If pairing is not established within 5 minutes, pairing mode is an example. If a new device is paired after use) Initializing the headset to restore factory settings 5-004-549-11(1) Copyright 2019 Sony Corporation 34 The headset can be called "Passcode", "PIN code", or "Password". Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows...
Help Guide
Page 35
... to turn on the Bluetooth adaptor or are using, the built-in a row. The headset is placed within 1 m (3 feet) of the screen), then select [Settings] from the right edge of the headset. You will hear a voice guidance "Bluetooth pairing". 2 Wake the computer up from sleep mode. 3 Register the headset using a touch panel, swipe from the Charm Bar. 35 Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Pairing and connecting with...
... to turn on the Bluetooth adaptor or are using, the built-in a row. The headset is placed within 1 m (3 feet) of the screen), then select [Settings] from the right edge of the headset. You will hear a voice guidance "Bluetooth pairing". 2 Wake the computer up from sleep mode. 3 Register the headset using a touch panel, swipe from the Charm Bar. 35 Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Pairing and connecting with...
Help Guide
Page 37
... a device via Bluetooth connection Disconnecting Bluetooth connection (after 8 devices are not connected, see "Initializing the headset to a paired computer (Windows 8.1)". In this case, start the operation over from the device and then pair them again, except in the following cases: Pairing information has been deleted after repair, etc. The headset and computer are paired, there is initialized. Note If pairing is not established within 5 minutes, pairing mode is deleted. If a new device is paired after use) Initializing...
... a device via Bluetooth connection Disconnecting Bluetooth connection (after 8 devices are not connected, see "Initializing the headset to a paired computer (Windows 8.1)". In this case, start the operation over from the device and then pair them again, except in the following cases: Pairing information has been deleted after repair, etc. The headset and computer are paired, there is initialized. Note If pairing is not established within 5 minutes, pairing mode is deleted. If a new device is paired after use) Initializing...
Help Guide
Page 38
... charged sufficiently. The headset enters pairing mode automatically. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Pairing and connecting with a computer (Windows 7) The operation to register the device that supports music playback connections (A2DP). The operating instructions of the headset. Click the [Start] button, then [Devices and Printers]. 2. Depending on this headset. When you are unsure if your computer has a built-in hand. Check that the indicator (blue) repeatedly flashes twice in Bluetooth adaptor may need to be turned...
... charged sufficiently. The headset enters pairing mode automatically. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Pairing and connecting with a computer (Windows 7) The operation to register the device that supports music playback connections (A2DP). The operating instructions of the headset. Click the [Start] button, then [Devices and Printers]. 2. Depending on this headset. When you are unsure if your computer has a built-in hand. Check that the indicator (blue) repeatedly flashes twice in Bluetooth adaptor may need to be turned...
Help Guide
Page 39
... settings". All of the paired device with the oldest connection date is no need to 8 devices. If [WI-C200] or [WI-C310] does not appear on the display, try again from the Bluetooth device. When a 9th device is an example. If a new device is paired after repair, etc. The headset can only play music from 1 paired device at a time. 39 Hint The above procedure is paired. Note If pairing is not established within 5 minutes, pairing mode...
... settings". All of the paired device with the oldest connection date is no need to 8 devices. If [WI-C200] or [WI-C310] does not appear on the display, try again from the Bluetooth device. When a 9th device is an example. If a new device is paired after repair, etc. The headset can only play music from 1 paired device at a time. 39 Hint The above procedure is paired. Note If pairing is not established within 5 minutes, pairing mode...
Help Guide
Page 43
... case, start the operation over from the Bluetooth device. If a new device is paired after 8 devices are paired, there is paired The headset can be paired with up to music from 1 paired device at a time. Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Mac) Listening to 8 devices. When the headset is initialized All of the paired device with the oldest connection date is overwritten with multiple devices, but can only play music from a device...
... case, start the operation over from the Bluetooth device. If a new device is paired after 8 devices are paired, there is paired The headset can be paired with up to music from 1 paired device at a time. Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Mac) Listening to 8 devices. When the headset is initialized All of the paired device with the oldest connection date is overwritten with multiple devices, but can only play music from a device...
Help Guide
Page 47
.... Check that the indicator (blue) continues to flash after you will hear the voice guidance "Power on". Check the connection status on the computer, and if it has automatically connected to the last connected device, you release your computer has a built-in Bluetooth adaptor may need to be turned on. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following...
.... Check that the indicator (blue) continues to flash after you will hear the voice guidance "Power on". Check the connection status on the computer, and if it has automatically connected to the last connected device, you release your computer has a built-in Bluetooth adaptor may need to be turned on. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following...
Help Guide
Page 53
... Guide Wireless Stereo Headset WI-C200 / WI-C310 Connecting to a paired computer (Mac) Compatible OS macOS (version 10.10 or later) Before starting the operation, make sure of the screen. 53 Select [ (System Preferences)] - [Bluetooth] from the headset. Check the connection status on the computer, and if it has automatically connected to the last connected device, you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Set...
... Guide Wireless Stereo Headset WI-C200 / WI-C310 Connecting to a paired computer (Mac) Compatible OS macOS (version 10.10 or later) Before starting the operation, make sure of the screen. 53 Select [ (System Preferences)] - [Bluetooth] from the headset. Check the connection status on the computer, and if it has automatically connected to the last connected device, you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Set...
Help Guide
Page 61
... smartphone connected to the headset, uncheck either [Call audio] (HFP) or [Media audio] (A2DP). Both smartphones are connected simultaneously. To make a multipoint connection using 2 smartphones for separately listening to music and making phone calls, set up to connect to only one function enabled. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Connecting the headset to 2 Android smartphones (multipoint connection) Usually, when you did not uncheck in step 3. 7 Use the first smartphone to establish a Bluetooth connection...
... smartphone connected to the headset, uncheck either [Call audio] (HFP) or [Media audio] (A2DP). Both smartphones are connected simultaneously. To make a multipoint connection using 2 smartphones for separately listening to music and making phone calls, set up to connect to only one function enabled. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Connecting the headset to 2 Android smartphones (multipoint connection) Usually, when you did not uncheck in step 3. 7 Use the first smartphone to establish a Bluetooth connection...
Help Guide
Page 63
Operation example: For connecting only through media audio (A2DP) Touch [Settings] - [Device connection] - [Bluetooth] - You cannot set the iPhone to connect one of the functions is connected. the setting icon next to the headset. On the [Paired devices] screen, uncheck [Call audio]. 4 Use the iPhone to establish a Bluetooth connection to [WI-C200] or [WI-C310]. The iPhone is an example. Note 63 Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Connecting the headset to an Android smartphone and an iPhone (multipoint connection) Usually when you connect the headset to...
Operation example: For connecting only through media audio (A2DP) Touch [Settings] - [Device connection] - [Bluetooth] - You cannot set the iPhone to connect one of the functions is connected. the setting icon next to the headset. On the [Paired devices] screen, uncheck [Call audio]. 4 Use the iPhone to establish a Bluetooth connection to [WI-C200] or [WI-C310]. The iPhone is an example. Note 63 Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Connecting the headset to an Android smartphone and an iPhone (multipoint connection) Usually when you connect the headset to...
Help Guide
Page 70
... the standard audio coding technology used when transmitting sound via an A2DP connection: SBC and AAC. SBC This is an abbreviation for Subband Codec. All Bluetooth devices support SBC. AAC This is an abbreviation for Advanced Audio Coding. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Supported codecs A codec is an audio coding algorithm used by Apple products such as iPhone, and it provides higher sound quality than that of SBC. 5-004-549-11(1) Copyright 2019 Sony Corporation...
... the standard audio coding technology used when transmitting sound via an A2DP connection: SBC and AAC. SBC This is an abbreviation for Subband Codec. All Bluetooth devices support SBC. AAC This is an abbreviation for Advanced Audio Coding. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Supported codecs A codec is an audio coding algorithm used by Apple products such as iPhone, and it provides higher sound quality than that of SBC. 5-004-549-11(1) Copyright 2019 Sony Corporation...
Help Guide
Page 80
... feet). Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of the Bluetooth device make it unable to connect, or result in different control methods, display, or operation. Be careful when communicating using a neutral detergent. When putting the earbuds into your ears. To reduce the effect, wear clothes made from a Bluetooth device may not be guaranteed. The audio playback on the phone, noise may produce a click sound.
... feet). Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of the Bluetooth device make it unable to connect, or result in different control methods, display, or operation. Be careful when communicating using a neutral detergent. When putting the earbuds into your ears. To reduce the effect, wear clothes made from a Bluetooth device may not be guaranteed. The audio playback on the phone, noise may produce a click sound.