Reference Guide
Page 1
... damaged or leaking rechargeable batteries. Telephone Number: 858-942-2230 This device complies with using USB Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Rated power consumption: 1.4 W Mass: Approx. 147 g (5.2 oz) Included items: Wireless Stereo Headset (1) USB Type-C® cable (USB-A to change without prior notice. These limits are recyclable. Low power wireless devices emit low levels of radio frequency energy (RF) in these low power wireless devices are registered trademarks of...
... damaged or leaking rechargeable batteries. Telephone Number: 858-942-2230 This device complies with using USB Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Rated power consumption: 1.4 W Mass: Approx. 147 g (5.2 oz) Included items: Wireless Stereo Headset (1) USB Type-C® cable (USB-A to change without prior notice. These limits are recyclable. Low power wireless devices emit low levels of radio frequency energy (RF) in these low power wireless devices are registered trademarks of...
Help Guide
Page 2
... Wearing the headset Establishing a Bluetooth connection manually Charging the headset Getting started What you can use the buttons on the right unit of the headset to perform the following operations. (play) button Press once while paused: Play Press once during playback: Pause - (volume -)/ (previous) button Press once briefly: Decrease the volume Press and hold until the indicator (blue) flashes. Press and hold until you hear a notification sound: Skip to...
... Wearing the headset Establishing a Bluetooth connection manually Charging the headset Getting started What you can use the buttons on the right unit of the headset to perform the following operations. (play) button Press once while paused: Play Press once during playback: Pause - (volume -)/ (previous) button Press once briefly: Decrease the volume Press and hold until the indicator (blue) flashes. Press and hold until you hear a notification sound: Skip to...
Help Guide
Page 15
Hint The headset can be also charged by connecting the headset to charge the headset before use . Help Guide Wireless Stereo Headset WH-CH520 Charging the headset The headset contains a built-in about 3 hours * and the indicator turns off automatically. 15 Use the supplied USB Type-C cable to a running computer using a custom-built or homebuilt computer are not guaranteed. Charging is completed in lithium-ion rechargeable battery. System requirements for charging the empty battery to an AC...
Hint The headset can be also charged by connecting the headset to charge the headset before use . Help Guide Wireless Stereo Headset WH-CH520 Charging the headset The headset contains a built-in about 3 hours * and the indicator turns off automatically. 15 Use the supplied USB Type-C cable to a running computer using a custom-built or homebuilt computer are not guaranteed. Charging is completed in lithium-ion rechargeable battery. System requirements for charging the empty battery to an AC...
Help Guide
Page 16
... the headset in rechargeable battery decrease significantly, the battery should be replaced. When connecting the headset to a computer, use only the supplied USB Type-C cable, and make sure to the following causes, the indicator (orange) flashes. Note Charging may not be successful depending on the headset, registering or connecting to extreme temperature changes, direct sunlight, moisture, sand, dust, and electrical shock. Ambient temperature exceeds the charging temperature range of...
... the headset in rechargeable battery decrease significantly, the battery should be replaced. When connecting the headset to a computer, use only the supplied USB Type-C cable, and make sure to the following causes, the indicator (orange) flashes. Note Charging may not be successful depending on the headset, registering or connecting to extreme temperature changes, direct sunlight, moisture, sand, dust, and electrical shock. Ambient temperature exceeds the charging temperature range of...
Help Guide
Page 18
... cases. For details, refer to the operating instructions supplied with the "Sony | Headphones Connect" app. "Battery about 15 seconds if the remaining battery charge is 20% or lower when the headset is connected to display the remaining battery charge of the headset as a rough estimate. The remaining charge which is connected to an Android smartphone via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to an iPhone or iPod touch over an HFP (Hands-free Profile) Bluetooth connection...
... cases. For details, refer to the operating instructions supplied with the "Sony | Headphones Connect" app. "Battery about 15 seconds if the remaining battery charge is 20% or lower when the headset is connected to display the remaining battery charge of the headset as a rough estimate. The remaining charge which is connected to an Android smartphone via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to an iPhone or iPod touch over an HFP (Hands-free Profile) Bluetooth connection...
Help Guide
Page 25
... restore factory settings". In this case, start the operation again from the Bluetooth device. Note If pairing is not established within 5 minutes, pairing mode is an example. 2. Hint The operation above is canceled, and the headset turns off. The headset can be called "Passcode", "PIN code", "PIN number", or "Password". The headset and smartphone are not connected, see "Initializing the headset to a paired Android smartphone". The headset can be paired with each other. Touch the switch to 8 devices.
... restore factory settings". In this case, start the operation again from the Bluetooth device. Note If pairing is not established within 5 minutes, pairing mode is an example. 2. Hint The operation above is canceled, and the headset turns off. The headset can be called "Passcode", "PIN code", "PIN number", or "Password". The headset and smartphone are not connected, see "Initializing the headset to a paired Android smartphone". The headset can be paired with each other. Touch the switch to 8 devices.
Help Guide
Page 32
Help Guide Wireless Stereo Headset WH-CH520 Connecting to a paired iPhone 1 Unlock the screen of the iPhone if it is locked. 2 Turn on the headset. The indicator (blue) continues to turn on the Bluetooth function. 32 Select [Settings]. 2. You will hear a notification sound indicating that the headset is established. Touch the switch to flash even after you will hear a notification sound indicating that the connection is turned on the iPhone. Check the connection status on . Press...
Help Guide Wireless Stereo Headset WH-CH520 Connecting to a paired iPhone 1 Unlock the screen of the iPhone if it is locked. 2 Turn on the headset. The indicator (blue) continues to turn on the Bluetooth function. 32 Select [Settings]. 2. You will hear a notification sound indicating that the headset is established. Touch the switch to flash even after you will hear a notification sound indicating that the connection is turned on the iPhone. Check the connection status on . Press...
Help Guide
Page 33
... turn off the power. If you cannot connect your iPhone to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-044-178-11(1) Copyright 2023 Sony Corporation 33 If this is placed near the headset, the headset may connect automatically to the device by simply turning on your iPhone and perform the pairing again. Related Topic How to make a wireless connection to the operating instructions supplied with the iPhone. Note If the last-connected Bluetooth device...
... turn off the power. If you cannot connect your iPhone to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-044-178-11(1) Copyright 2023 Sony Corporation 33 If this is placed near the headset, the headset may connect automatically to the device by simply turning on your iPhone and perform the pairing again. Related Topic How to make a wireless connection to the operating instructions supplied with the iPhone. Note If the last-connected Bluetooth device...
Help Guide
Page 34
... time. The headset is called "pairing". The headset enters pairing mode automatically. The Swift Pair function makes pairing easier. When you use the Swift Pair function, click the [Start] button - [Settings] [Bluetooth & devices] - [Show notifications to connect using , the built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. In this headset. Turn on the headset when you pair the headset with a device for about 5 seconds or more to step . Help Guide Wireless Stereo Headset WH-CH520 Pairing and connecting with a computer (Windows...
... time. The headset is called "pairing". The headset enters pairing mode automatically. The Swift Pair function makes pairing easier. When you use the Swift Pair function, click the [Start] button - [Settings] [Bluetooth & devices] - [Show notifications to connect using , the built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. In this headset. Turn on the headset when you pair the headset with a device for about 5 seconds or more to step . Help Guide Wireless Stereo Headset WH-CH520 Pairing and connecting with a computer (Windows...
Help Guide
Page 35
To connect using the Swift Pair function 1. To connect without using the Swift Pair function 1. Click [Bluetooth & devices]. 3. Select [Connect] from the pop-up if the computer is in standby (sleep) or hibernation mode. 3 Pair the headset using the computer. 0:00 2 Wake the computer up menu displayed on the Bluetooth function, then click [Add device]. 35 Click the [Start] button, then [Settings]. 2. Click the [Bluetooth] switch to turn on your computer screen.
To connect using the Swift Pair function 1. To connect without using the Swift Pair function 1. Click [Bluetooth & devices]. 3. Select [Connect] from the pop-up if the computer is in standby (sleep) or hibernation mode. 3 Pair the headset using the computer. 0:00 2 Wake the computer up menu displayed on the Bluetooth function, then click [Add device]. 35 Click the [Start] button, then [Settings]. 2. Click the [Bluetooth] switch to turn on your computer screen.
Help Guide
Page 38
... are using Swift Pair]. 1 Enter pairing mode on this case, proceed to be turned on the computer you pair a second or subsequent device (the headset already has pairing information for other devices], and check [Show notifications to connect using , the built-in a row. When you are unsure if your computer has a Bluetooth function that supports music playback connections (A2DP). Help Guide Wireless Stereo Headset WH-CH520 Pairing and connecting with the headset for the first time.
... are using Swift Pair]. 1 Enter pairing mode on this case, proceed to be turned on the computer you pair a second or subsequent device (the headset already has pairing information for other devices], and check [Show notifications to connect using , the built-in a row. When you are unsure if your computer has a Bluetooth function that supports music playback connections (A2DP). Help Guide Wireless Stereo Headset WH-CH520 Pairing and connecting with the headset for the first time.
Help Guide
Page 46
... Bluetooth adaptor may need to be turned on. You will hear a notification sound indicating that the headset is not connected, proceed to step . 3 Select the headset using , the built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Wake the computer up if the computer is established. If it is turned on the computer. Help Guide Wireless Stereo Headset WH-CH520 Connecting to a paired computer (Windows 11) Before starting the operation, make...
... Bluetooth adaptor may need to be turned on. You will hear a notification sound indicating that the headset is not connected, proceed to step . 3 Select the headset using , the built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Wake the computer up if the computer is established. If it is turned on the computer. Help Guide Wireless Stereo Headset WH-CH520 Connecting to a paired computer (Windows 11) Before starting the operation, make...
Help Guide
Page 50
... Guide Wireless Stereo Headset WH-CH520 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your finger from the button. The indicator (blue) continues to flash even after you will hear a notification sound indicating that the connection is in Bluetooth adaptor may need to turn on . If you do not know how to be turned on the headset...
... Guide Wireless Stereo Headset WH-CH520 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are unsure if your finger from the button. The indicator (blue) continues to flash even after you will hear a notification sound indicating that the connection is in Bluetooth adaptor may need to turn on . If you do not know how to be turned on the headset...
Help Guide
Page 54
... (power) button for about 2 seconds or more. Help Guide Wireless Stereo Headset WH-CH520 Connecting to a paired computer (Mac) Compatible OS macOS (version 11 or later) Before starting the operation, make sure of the screen. 54 You will hear a notification sound indicating that the headset is turned on the computer. The indicator (blue) continues to turn on the Bluetooth adaptor or are using the computer. 1. Set the computer speaker to the last connected device, you...
... (power) button for about 2 seconds or more. Help Guide Wireless Stereo Headset WH-CH520 Connecting to a paired computer (Mac) Compatible OS macOS (version 11 or later) Before starting the operation, make sure of the screen. 54 You will hear a notification sound indicating that the headset is turned on the computer. The indicator (blue) continues to turn on the Bluetooth adaptor or are using the computer. 1. Set the computer speaker to the last connected device, you...
Help Guide
Page 55
... to Bluetooth devices Pairing and connecting with the computer. Related Topic How to make a wireless connection to the device by simply turning on the [Bluetooth] screen while pressing the computer Control button and select [Connect] from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-044-178-11(1) Copyright 2023 Sony Corporation 55 Click [WH-CH520] on the headset. Hint The operation above is established. If the last-connected Bluetooth device is established. You will hear a notification sound...
... to Bluetooth devices Pairing and connecting with the computer. Related Topic How to make a wireless connection to the device by simply turning on the [Bluetooth] screen while pressing the computer Control button and select [Connect] from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-044-178-11(1) Copyright 2023 Sony Corporation 55 Click [WH-CH520] on the headset. Hint The operation above is established. If the last-connected Bluetooth device is established. You will hear a notification sound...
Help Guide
Page 69
... plays back the music in Bluetooth devices. Refer to enjoy music with the device regarding setting the codec. Related Topic About the sound quality mode 5-044-178-11(1) Copyright 2023 Sony Corporation 69 The headset supports the following 2 codecs for Subband Codec. SBC is mainly used when transmitting sound wirelessly via an A2DP connection: SBC and AAC. AAC This is an "audio coding algorithm" used in one of SBC. Help Guide Wireless Stereo Headset WH-CH520 Supported...
... plays back the music in Bluetooth devices. Refer to enjoy music with the device regarding setting the codec. Related Topic About the sound quality mode 5-044-178-11(1) Copyright 2023 Sony Corporation 69 The headset supports the following 2 codecs for Subband Codec. SBC is mainly used when transmitting sound wirelessly via an A2DP connection: SBC and AAC. AAC This is an "audio coding algorithm" used in one of SBC. Help Guide Wireless Stereo Headset WH-CH520 Supported...
Help Guide
Page 84
... Guide Wireless Stereo Headset WH-CH520 What you can do with the "Sony | Headphones Connect" app When you connect the smartphone with the "Sony | Headphones Connect" app installed and the headset via Bluetooth connection, you can do the following URL. https://rd1.sony.net/help/mdr/hpc/h_zz/ Hint The operation of the next track Easy pairing Set the 360 Reality Audio function For details on the audio device. Update the headset software Switch the voice guidance language Turn...
... Guide Wireless Stereo Headset WH-CH520 What you can do with the "Sony | Headphones Connect" app When you connect the smartphone with the "Sony | Headphones Connect" app installed and the headset via Bluetooth connection, you can do the following URL. https://rd1.sony.net/help/mdr/hpc/h_zz/ Hint The operation of the next track Easy pairing Set the 360 Reality Audio function For details on the audio device. Update the headset software Switch the voice guidance language Turn...
Help Guide
Page 87
... wireless LAN devices and other Bluetooth devices connected to it, turn off the power saving mode* of your headset comes out, a notification will appear on the screen of the "Sony | Headphones Connect" app. Put the headset and the mobile device being used for the update has any other Bluetooth devices away from the headset when updating. Help Guide Wireless Stereo Headset WH-CH520 How to keep the software up-to-date (for comfortable use the headset with Bluetooth Low Energy...
... wireless LAN devices and other Bluetooth devices connected to it, turn off the power saving mode* of your headset comes out, a notification will appear on the screen of the "Sony | Headphones Connect" app. Put the headset and the mobile device being used for the update has any other Bluetooth devices away from the headset when updating. Help Guide Wireless Stereo Headset WH-CH520 How to keep the software up-to-date (for comfortable use the headset with Bluetooth Low Energy...
Help Guide
Page 89
... sync with a mobile phone, depending on the configured settings and other Bluetooth devices in the following locations, as a means of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment. Help Guide Wireless Stereo Headset WH-CH520 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of products in eardrum damage. As a result, the sound may experience discomfort due to connect, or result in wireless mode. Be careful when communicating using...
... sync with a mobile phone, depending on the configured settings and other Bluetooth devices in the following locations, as a means of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment. Help Guide Wireless Stereo Headset WH-CH520 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of products in eardrum damage. As a result, the sound may experience discomfort due to connect, or result in wireless mode. Be careful when communicating using...
Help Guide
Page 97
... operation resets volume settings, etc. to resolve some issues by restarting the device being connected to resolve the issue. Charge the headset. You may be able to the factory settings, and deletes all pairing information. You may be able to restore factory settings 5-044-178-11(1) Copyright 2023 Sony Corporation 97 Related Topic Charging the headset Customer support websites Resetting the headset Initializing the headset to resolve some issues by charging the headset battery. Help Guide Wireless Stereo Headset WH-CH520...
... operation resets volume settings, etc. to resolve some issues by restarting the device being connected to resolve the issue. Charge the headset. You may be able to the factory settings, and deletes all pairing information. You may be able to restore factory settings 5-044-178-11(1) Copyright 2023 Sony Corporation 97 Related Topic Charging the headset Customer support websites Resetting the headset Initializing the headset to resolve some issues by charging the headset battery. Help Guide Wireless Stereo Headset WH-CH520...
