Reference Guide
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... Windows® 7 Home Basic / Home Premium / Professional / Ultimate When using Mac macOS (version 10.10 or later) Specifications Wireless Noise Canceling Stereo Headset Power source: DC 3.7 V: Built-in lithium-ion rechargeable battery DC 5 V: When charged using USB Operating temperature: 0 °C to 40 °C (32 °F to USB-C™) (approx. 20 cm (7 7/8 in.)) (1) Headphone cable (approx. 1.2 m (47 1/4 in.)) (1) Carrying case (1) Plug adaptor for any damages or loss resulting from the Wi-Fi device. --Turn off...
... Windows® 7 Home Basic / Home Premium / Professional / Ultimate When using Mac macOS (version 10.10 or later) Specifications Wireless Noise Canceling Stereo Headset Power source: DC 3.7 V: Built-in lithium-ion rechargeable battery DC 5 V: When charged using USB Operating temperature: 0 °C to 40 °C (32 °F to USB-C™) (approx. 20 cm (7 7/8 in.)) (1) Headphone cable (approx. 1.2 m (47 1/4 in.)) (1) Carrying case (1) Plug adaptor for any damages or loss resulting from the Wi-Fi device. --Turn off...
Help Guide
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... (Siri) Using the apps What you can do with "Sony | Headphones Connect" app Installing "Sony | Headphones Connect" app Important information Precautions Trademarks Customer support websites Troubleshooting What can I do to make a Bluetooth connection. The noise canceling effect is too long. Unable to solve a problem? Charging time is not sufficient. Power/Charging The headset is not displayed on . The remaining battery charge of the headset is not turned on the screen of an iPhone or iPod touch. The headset cannot...
... (Siri) Using the apps What you can do with "Sony | Headphones Connect" app Installing "Sony | Headphones Connect" app Important information Precautions Trademarks Customer support websites Troubleshooting What can I do to make a Bluetooth connection. The noise canceling effect is too long. Unable to solve a problem? Charging time is not sufficient. Power/Charging The headset is not displayed on . The remaining battery charge of the headset is not turned on the screen of an iPhone or iPod touch. The headset cannot...
Help Guide
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... is low: "Low battery, please recharge headset" When automatically turning off and on the headset: "Either your mobile device isn't connected; Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 About voice guidance In the factory setting, you will not be changed. For more details, refer to restore the factory settings after changing the voice guidance language or updating the firmware, turn on " When powering off: "Power off the voice guidance using "Sony | Headphones Connect" app. You can change the...
... is low: "Low battery, please recharge headset" When automatically turning off and on the headset: "Either your mobile device isn't connected; Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 About voice guidance In the factory setting, you will not be changed. For more details, refer to restore the factory settings after changing the voice guidance language or updating the firmware, turn on " When powering off: "Power off the voice guidance using "Sony | Headphones Connect" app. You can change the...
Help Guide
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... settings to charge the battery. Use the supplied USB Type-C cable to avoid over-discharge. If the headset detects a problem while charging due to an AC outlet. If the headset is complete, disconnect the USB Type-C cable. Use the USB Type-C cable (supplied) and a USB AC adapter (sold separately) to connect the headset to the following causes, the indicator (red) flashes. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Charging the headset The headset contains a built-in standby (sleep) or hibernation mode...
... settings to charge the battery. Use the supplied USB Type-C cable to avoid over-discharge. If the headset detects a problem while charging due to an AC outlet. If the headset is complete, disconnect the USB Type-C cable. Use the USB Type-C cable (supplied) and a USB AC adapter (sold separately) to connect the headset to the following causes, the indicator (red) flashes. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Charging the headset The headset contains a built-in standby (sleep) or hibernation mode...
Help Guide
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... using an iPhone or iPod touch When the headset is low The currently operating indicator display changes to an iPhone or iPod touch (iOS) that supports HFP (Hands-free Profile), it as possible. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Checking the remaining battery charge You can be heard. When the battery becomes completely empty, the headset sounds a warning beep, the voice guidance says, "Please recharge headset. Usable devices iPhone or iPod touch which supports HFP (Hands-free...
... using an iPhone or iPod touch When the headset is low The currently operating indicator display changes to an iPhone or iPod touch (iOS) that supports HFP (Hands-free Profile), it as possible. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Checking the remaining battery charge You can be heard. When the battery becomes completely empty, the headset sounds a warning beep, the voice guidance says, "Please recharge headset. Usable devices iPhone or iPod touch which supports HFP (Hands-free...
Help Guide
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...Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting with the "Sony | Headphones Connect" app Launch the "Sony | Headphones Connect" app on your Android™ smartphone/iPhone to connect the headset to the headset. https://rd1.sony.net/help guide. In that case, follow the procedures in "Connecting to a paired Android smartphone," or "Connecting to a paired iPhone" to connect to a smartphone or iPhone. Related Topic Connecting to a paired Android smartphone Connecting to the "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ Note The connection with "Sony | Headphones Connect...
...Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting with the "Sony | Headphones Connect" app Launch the "Sony | Headphones Connect" app on your Android™ smartphone/iPhone to connect the headset to the headset. https://rd1.sony.net/help guide. In that case, follow the procedures in "Connecting to a paired Android smartphone," or "Connecting to a paired iPhone" to connect to a smartphone or iPhone. Related Topic Connecting to a paired Android smartphone Connecting to the "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ Note The connection with "Sony | Headphones Connect...
Help Guide
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... step 3. * A Passkey may be paired with multiple devices, but can only play music from step 1. For more details, refer to the operating instructions supplied with up to 8 devices. When a 9th device is initialized All of the smartphone, input "0000." When the headset is paired The headset can be called "Passcode," "PIN code," or "Password." Related Topic How to make a wireless connection to Bluetooth devices Connecting to restore factory settings". You will...
... step 3. * A Passkey may be paired with multiple devices, but can only play music from step 1. For more details, refer to the operating instructions supplied with up to 8 devices. When a 9th device is initialized All of the smartphone, input "0000." When the headset is paired The headset can be called "Passcode," "PIN code," or "Password." Related Topic How to make a wireless connection to Bluetooth devices Connecting to restore factory settings". You will...
Help Guide
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...-in Bluetooth adapter, refer to the operating instructions supplied with the computer. 1 Enter pairing mode on this headset. Click [Devices]. 39 Check that supports music playback connections (A2DP). First, pair a device to use it or after you bought it with a computer (Windows 10) The operation to is placed within 1 m (3 feet) of the computer is charged sufficiently. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Pairing and connecting with the headset for about 7 seconds. The headset enters pairing mode automatically...
...-in Bluetooth adapter, refer to the operating instructions supplied with the computer. 1 Enter pairing mode on this headset. Click [Devices]. 39 Check that supports music playback connections (A2DP). First, pair a device to use it or after you bought it with a computer (Windows 10) The operation to is placed within 1 m (3 feet) of the computer is charged sufficiently. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Pairing and connecting with the headset for about 7 seconds. The headset enters pairing mode automatically...
Help Guide
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... a time. If a new device is displayed. If they are not connected, see "Initializing the headset to pair them again. Hint The above procedure is deleted. If pairing is not established within 5 minutes, pairing mode is overwritten with multiple devices, but can be paired with up to the operating instructions supplied with your computer. When the pairing information for the new device. Related Topic How to make a wireless connection to Bluetooth devices Connecting...
... a time. If a new device is displayed. If they are not connected, see "Initializing the headset to pair them again. Hint The above procedure is deleted. If pairing is not established within 5 minutes, pairing mode is overwritten with multiple devices, but can be paired with up to the operating instructions supplied with your computer. When the pairing information for the new device. Related Topic How to make a wireless connection to Bluetooth devices Connecting...
Help Guide
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... know how to the operating instructions supplied with the computer. 1 Enter pairing mode on the computer you are unsure if your computer has a built-in a row. Check that the blue indicator repeatedly flashes 2 times in Bluetooth adapter, refer to turn on the headset when you pair the headset with a device for about 7 seconds. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Pairing and connecting with a computer (Windows 8/Windows 8.1) The operation to register the device that you wish...
... know how to the operating instructions supplied with the computer. 1 Enter pairing mode on the computer you are unsure if your computer has a built-in a row. Check that the blue indicator repeatedly flashes 2 times in Bluetooth adapter, refer to turn on the headset when you pair the headset with a device for about 7 seconds. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Pairing and connecting with a computer (Windows 8/Windows 8.1) The operation to register the device that you wish...
Help Guide
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... [WH-1000XM3], or touch [LE_WH-1000XM3] if [LE_WH-1000XM3] is displayed. When a 9th device is paired. When the pairing information for the headset from step 1. In this case, delete the pairing information for the headset has been deleted from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to pair them again. If passkey (*) input is required on the connecting device. Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 8/Windows 8.1) Listening...
... [WH-1000XM3], or touch [LE_WH-1000XM3] if [LE_WH-1000XM3] is displayed. When a 9th device is paired. When the pairing information for the headset from step 1. In this case, delete the pairing information for the headset has been deleted from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to pair them again. If passkey (*) input is required on the connecting device. Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 8/Windows 8.1) Listening...
Help Guide
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... speaker in the lower right part of the computer is set to the "OFF" mode, no pairing information). Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Pairing and connecting with a computer (Mac) The operation to register the device that supports music playback connections (A2DP). The operating instructions of the screen. 49 If the computer speaker is in a row. When you are unsure if your computer has a built-in Bluetooth adapter may need to be turned...
... speaker in the lower right part of the computer is set to the "OFF" mode, no pairing information). Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Pairing and connecting with a computer (Mac) The operation to register the device that supports music playback connections (A2DP). The operating instructions of the screen. 49 If the computer speaker is in a row. When you are unsure if your computer has a built-in Bluetooth adapter may need to be turned...
Help Guide
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... the last Bluetooth device connected, disconnect it, then proceed to the next step. 3 Select the headset using , the built-in Bluetooth adapter, refer to the operating instructions supplied with the computer. 1 Wake the computer up from the button. If you do not know how to turn on the Bluetooth adapter or are using the computer. 1. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of...
... the last Bluetooth device connected, disconnect it, then proceed to the next step. 3 Select the headset using , the built-in Bluetooth adapter, refer to the operating instructions supplied with the computer. 1 Wake the computer up from the button. If you do not know how to turn on the Bluetooth adapter or are using the computer. 1. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting to a paired computer (Windows 10) Before starting the operation, make sure of...
Help Guide
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... flash blue after you do not know how to turn on the Bluetooth adapter or are unsure if your finger from sleep mode. 2 Turn on , if it has automatically connected to the last connected device, you are using the computer. 1. Select [Desktop] on ". If you release your computer has a built-in Bluetooth adapter may need to be turned on. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting to a paired computer (Windows 8/Windows 8.1) Before starting the operation, make...
... flash blue after you do not know how to turn on the Bluetooth adapter or are unsure if your finger from sleep mode. 2 Turn on , if it has automatically connected to the last connected device, you are using the computer. 1. Select [Desktop] on ". If you release your computer has a built-in Bluetooth adapter may need to be turned on. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting to a paired computer (Windows 8/Windows 8.1) Before starting the operation, make...
Help Guide
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... headset using , the built-in Bluetooth adapter, refer to step 3. Click the [Start] button, then [Devices and Printers]. 2. Click [Listen to be turned on the headset. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting to a paired computer (Windows 7) Before starting the operation, make sure of [Devices]. Use the computer to check whether the connection is established, and if it , then proceed to the last connected device, you release your computer has a built-in Bluetooth adapter may need...
... headset using , the built-in Bluetooth adapter, refer to step 3. Click the [Start] button, then [Devices and Printers]. 2. Click [Listen to be turned on the headset. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting to a paired computer (Windows 7) Before starting the operation, make sure of [Devices]. Use the computer to check whether the connection is established, and if it , then proceed to the last connected device, you release your computer has a built-in Bluetooth adapter may need...
Help Guide
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... guidance "Power on the headset. Select [ (System Preferences)] - [Bluetooth] from sleep mode. 2 Turn on ". Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting to a paired computer (Mac) Compatible OS macOS High Sierra (version 10.13) Before starting the operation, make sure of the screen. 61 If the computer speaker is set to the "OFF" mode, no sound is not established, proceed to the ON mode. Check that the indicator continues to flash blue after...
... guidance "Power on the headset. Select [ (System Preferences)] - [Bluetooth] from sleep mode. 2 Turn on ". Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting to a paired computer (Mac) Compatible OS macOS High Sierra (version 10.13) Before starting the operation, make sure of the screen. 61 If the computer speaker is set to the "OFF" mode, no sound is not established, proceed to the ON mode. Check that the indicator continues to flash blue after...
Help Guide
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... details, refer to [WH-1000XM3]. To make a multipoint connection using an Android smartphone and iPhone for separately listening to music and making phone calls, change the settings on the Android smartphone so that only one function only. 1 Pair the headset with both connected simultaneously. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting the headset to an Android smartphone and an iPhone Usually when you connect an Android smartphone with "Call audio" (HFP), the remaining battery charge of the functions is...
... details, refer to [WH-1000XM3]. To make a multipoint connection using an Android smartphone and iPhone for separately listening to music and making phone calls, change the settings on the Android smartphone so that only one function only. 1 Pair the headset with both connected simultaneously. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Connecting the headset to an Android smartphone and an iPhone Usually when you connect an Android smartphone with "Call audio" (HFP), the remaining battery charge of the functions is...
Help Guide
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... an audio coding technology. aptX This is an audio coding technology. LDAC LDAC is an audio coding technology developed by Sony that of aptX. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Supported codecs A codec is an audio coding algorithm used by Bluetooth devices. With the headset set the device beforehand to listen to be transmitted over a Bluetooth connection. Related Topic About the sound quality mode 4-740-049-11(5) Copyright 2018 Sony Corporation 90 aptX is used by some Android...
... an audio coding technology. aptX This is an audio coding technology. LDAC LDAC is an audio coding technology developed by Sony that of aptX. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Supported codecs A codec is an audio coding algorithm used by Bluetooth devices. With the headset set the device beforehand to listen to be transmitted over a Bluetooth connection. Related Topic About the sound quality mode 4-740-049-11(5) Copyright 2018 Sony Corporation 90 aptX is used by some Android...
Help Guide
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iPhone, iPod, iPod touch, macOS and Mac are trademarks of Amazon.com, Inc. App Store is a service mark of Apple Inc., registered in the U.S. The N-Mark is used under license. USB Type-C™ and USB-C™ are trademarks of Sony Corporation. and other countries and is a ... or trademark of Microsoft Corporation in the United States and/or other countries. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Trademarks Windows is a trademark or registered trademark of Cisco in the United States and other countries, used with permission. and other countries.
iPhone, iPod, iPod touch, macOS and Mac are trademarks of Amazon.com, Inc. App Store is a service mark of Apple Inc., registered in the U.S. The N-Mark is used under license. USB Type-C™ and USB-C™ are trademarks of Sony Corporation. and other countries and is a ... or trademark of Microsoft Corporation in the United States and/or other countries. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Trademarks Windows is a trademark or registered trademark of Cisco in the United States and other countries, used with permission. and other countries.
Help Guide
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Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 One-touch connection (NFC) does not work. Check that the NFC function of the smartphone is connected to the N-mark on . You cannot establish a one -touch connection (NFC) when the headphone cable is turned on the headset until the smartphone responds. You cannot establish a one -touch connection (NFC) while charging the battery, because the headset cannot be turned on the smartphone. Remove the headphone cable before...
Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 One-touch connection (NFC) does not work. Check that the NFC function of the smartphone is connected to the N-mark on . You cannot establish a one -touch connection (NFC) when the headphone cable is turned on the headset until the smartphone responds. You cannot establish a one -touch connection (NFC) while charging the battery, because the headset cannot be turned on the smartphone. Remove the headphone cable before...
