Reference Guide
Page 1
... earbud tips achieve a tight seal in the ears, forcibly pressing them in or quickly pulling them out can be changed, suspended, or terminated without notice. Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used . Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used . High volume may not cause harmful interference, and (2) this device or its small parts...
... earbud tips achieve a tight seal in the ears, forcibly pressing them in or quickly pulling them out can be changed, suspended, or terminated without notice. Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used . Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used . High volume may not cause harmful interference, and (2) this device or its small parts...
Help Guide
Page 2
...headset Wearing the headset Using only one unit of the headset Power/Charging Charging Available operating time Checking the remaining battery charge Turning on the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Easy setup with app Connecting with the "Sony | Headphones Connect" app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone (iOS devices) Pairing and connecting with an iPhone Connecting to a paired iPhone Computers Pairing and connecting with a computer (Windows...
...headset Wearing the headset Using only one unit of the headset Power/Charging Charging Available operating time Checking the remaining battery charge Turning on the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Easy setup with app Connecting with the "Sony | Headphones Connect" app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone (iOS devices) Pairing and connecting with an iPhone Connecting to a paired iPhone Computers Pairing and connecting with a computer (Windows...
Help Guide
Page 6
... headset" When automatically turning off due to turn it on " When powering off with the "Sony | Headphones Connect" app/When automatically turning off the voice guidance using . When entering pairing mode: "Bluetooth pairing" You will hear a voice guidance from the unit of the headset that was removed first from the left and right units of the headset: "Battery about 6 minutes when you change the language of the headset from the charging case...
... headset" When automatically turning off due to turn it on " When powering off with the "Sony | Headphones Connect" app/When automatically turning off the voice guidance using . When entering pairing mode: "Bluetooth pairing" You will hear a voice guidance from the unit of the headset that was removed first from the left and right units of the headset: "Battery about 6 minutes when you change the language of the headset from the charging case...
Help Guide
Page 14
... Guide Wireless Stereo Headset WF-C500 About the indicator You can check various statuses of the headset/charging case by the indicators. : Turns on in blue / : Turns on in orange / -: Turns off Power status The indicators on the headset When the headset unit is removed from the charging case and turned on - (flashes twice in blue) When the headset is turned off with the "Sony | Headphones Connect" app / When the headset is automatically turned off after 15 minutes of Bluetooth...
... Guide Wireless Stereo Headset WF-C500 About the indicator You can check various statuses of the headset/charging case by the indicators. : Turns on in blue / : Turns on in orange / -: Turns off Power status The indicators on the headset When the headset unit is removed from the charging case and turned on - (flashes twice in blue) When the headset is turned off with the "Sony | Headphones Connect" app / When the headset is automatically turned off after 15 minutes of Bluetooth...
Help Guide
Page 18
... other unit in the charging case. Related Topic Controlling the audio device (Bluetooth connection) Functions for a phone call with the unit of the headset you can adjust the volume with only one unit of the headset, the remaining battery charge of the headset, be different on . When you remove the other audio on both units of the headset from the charging case will hear monaural sound with both units. If...
... other unit in the charging case. Related Topic Controlling the audio device (Bluetooth connection) Functions for a phone call with the unit of the headset you can adjust the volume with only one unit of the headset, the remaining battery charge of the headset, be different on . When you remove the other audio on both units of the headset from the charging case will hear monaural sound with both units. If...
Help Guide
Page 19
... the removed insulating sheet. 2 Set the headset into the charging case, and when the indicators (orange) on the headset turn off after charging of the headset will be set to charge the headset before use. 1 Remove the headset from the charging case and remove the insulating sheet. Each unit of the headset is complete. 3 Connect the charging case to an AC outlet. Use the supplied USB Type-C cable and a commercially available USB AC adaptor. 19 Use the supplied USB Type-C cable to...
... the removed insulating sheet. 2 Set the headset into the charging case, and when the indicators (orange) on the headset turn off after charging of the headset will be set to charge the headset before use. 1 Remove the headset from the charging case and remove the insulating sheet. Each unit of the headset is complete. 3 Connect the charging case to an AC outlet. Use the supplied USB Type-C cable and a commercially available USB AC adaptor. 19 Use the supplied USB Type-C cable to...
Help Guide
Page 20
... charged by connecting the charging case to set the headset into the charging case and charge the headset before use. Use it to its full capacity. Note When removing the insulation sheet after purchase, be charged when the computer goes into the charging case. Otherwise, charging may differ from the charging case, the voice guidance indicating the remaining battery charge of the headset can use , the speed of USB AC adaptor. Charging the headset when you go out without a power...
... charged by connecting the charging case to set the headset into the charging case and charge the headset before use. Use it to its full capacity. Note When removing the insulation sheet after purchase, be charged when the computer goes into the charging case. Otherwise, charging may differ from the charging case, the voice guidance indicating the remaining battery charge of the headset can use , the speed of USB AC adaptor. Charging the headset when you go out without a power...
Help Guide
Page 24
... sounds, the voice guidance says, "Please recharge headset. Help Guide Wireless Stereo Headset WF-C500 Checking the remaining battery charge You can be heard via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to the operating instructions of an iPhone or iPod touch running iOS 11 or later. Power off", and the headset automatically turns off. For more details, refer to an iPhone or iPod touch over an HFP Bluetooth connection, it as possible. When you remove the headset...
... sounds, the voice guidance says, "Please recharge headset. Help Guide Wireless Stereo Headset WF-C500 Checking the remaining battery charge You can be heard via HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to the operating instructions of an iPhone or iPod touch running iOS 11 or later. Power off", and the headset automatically turns off. For more details, refer to an iPhone or iPod touch over an HFP Bluetooth connection, it as possible. When you remove the headset...
Help Guide
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... used for a long time. Android smartphones and iPhone/iPod touch both units of the headset, the remaining battery charge of the headset with the charging case in this case, repeatedly charge and discharge the battery multiple times to 5%. When you are not connected with the "Sony | Headphones Connect" app About the indicator 5-030-793-11(1) Copyright 2021 Sony Corporation 25 In this case. Note If the headset and smartphone are using is displayed. When using...
... used for a long time. Android smartphones and iPhone/iPod touch both units of the headset, the remaining battery charge of the headset with the charging case in this case, repeatedly charge and discharge the battery multiple times to 5%. When you are not connected with the "Sony | Headphones Connect" app About the indicator 5-030-793-11(1) Copyright 2021 Sony Corporation 25 In this case. Note If the headset and smartphone are using is displayed. When using...
Help Guide
Page 26
... after the headset is initialized. In this case, the headset will hear the voice guidance say, "Power on". You will turn on when it is set into the charging case The headset turns off the headset 5-030-793-11(1) Copyright 2021 Sony Corporation 26 Related Topic Using only one unit from the charging case. Help Guide Wireless Stereo Headset WF-C500 Turning on the headset When the headset is set into Bluetooth pairing mode when turning on the headset for...
... after the headset is initialized. In this case, the headset will hear the voice guidance say, "Power on". You will turn on when it is set into the charging case The headset turns off the headset 5-030-793-11(1) Copyright 2021 Sony Corporation 26 Related Topic Using only one unit from the charging case. Help Guide Wireless Stereo Headset WF-C500 Turning on the headset When the headset is set into Bluetooth pairing mode when turning on the headset for...
Help Guide
Page 27
... charging case. When the remaining battery charge of the charging case is not sufficient, the charging of the headset will not start . Related Topic Charging Turning on the headset light up and the charging of the headset will turn off the headset with the "Sony | Headphones Connect" app 5-030-793-11(1) Copyright 2021 Sony Corporation 27 Help Guide Wireless Stereo Headset WF-C500 Turning off the headset 1 Set the headset into the right hole of the charging case. Charge the charging case. When the headset is set...
... charging case. When the remaining battery charge of the charging case is not sufficient, the charging of the headset will not start . Related Topic Charging Turning on the headset light up and the charging of the headset will turn off the headset with the "Sony | Headphones Connect" app 5-030-793-11(1) Copyright 2021 Sony Corporation 27 Help Guide Wireless Stereo Headset WF-C500 Turning off the headset 1 Set the headset into the right hole of the charging case. Charge the charging case. When the headset is set...
Help Guide
Page 33
.... 2 Remove the headset from the charging case. Select [Settings] - [Device connection] - [Bluetooth]. 2. Help Guide Wireless Stereo Headset WF-C500 Connecting to a paired Android smartphone 1 Unlock the screen of the headset that the indicators (blue) flash. Check the connection status on automatically. The headset turns on the Android smartphone. If it is not connected, proceed to step . 3 Display the devices paired with the Android smartphone. 1. Touch the switch to turn on the Bluetooth function. 4 Touch [WF-C500]. 33 Check that was removed first from the charging case.
.... 2 Remove the headset from the charging case. Select [Settings] - [Device connection] - [Bluetooth]. 2. Help Guide Wireless Stereo Headset WF-C500 Connecting to a paired Android smartphone 1 Unlock the screen of the headset that the indicators (blue) flash. Check the connection status on automatically. The headset turns on the Android smartphone. If it is not connected, proceed to step . 3 Display the devices paired with the Android smartphone. 1. Touch the switch to turn on the Bluetooth function. 4 Touch [WF-C500]. 33 Check that was removed first from the charging case.
Help Guide
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... 2021 Sony Corporation 34 You will hear the voice guidance say "Bluetooth connected" from the unit of the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with an Android smartphone Listening to music from the charging case. For more details, refer to the headset, delete the headset pairing information on the last-connected device or turn off the power. If you cannot connect your smartphone to the operating instructions supplied...
... 2021 Sony Corporation 34 You will hear the voice guidance say "Bluetooth connected" from the unit of the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with an Android smartphone Listening to music from the charging case. For more details, refer to the headset, delete the headset pairing information on the last-connected device or turn off the power. If you cannot connect your smartphone to the operating instructions supplied...
Help Guide
Page 38
... Bluetooth function. 4 Touch [WF-C500]. 38 If it is not connected, proceed to step . 3 Display the devices paired with the iPhone. 1. If the headset has automatically connected to the last connected device, you will hear the voice guidance say "Bluetooth connected" from the charging case. Touch the switch to turn on the iPhone. Help Guide Wireless Stereo Headset WF-C500 Connecting to a paired iPhone 1 Unlock the screen of the headset that the indicators (blue) flash. Select [Settings]. 2. The headset turns on automatically. Touch [Bluetooth...
... Bluetooth function. 4 Touch [WF-C500]. 38 If it is not connected, proceed to step . 3 Display the devices paired with the iPhone. 1. If the headset has automatically connected to the last connected device, you will hear the voice guidance say "Bluetooth connected" from the charging case. Touch the switch to turn on the iPhone. Help Guide Wireless Stereo Headset WF-C500 Connecting to a paired iPhone 1 Unlock the screen of the headset that the indicators (blue) flash. Select [Settings]. 2. The headset turns on automatically. Touch [Bluetooth...
Help Guide
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... last-connected device or turn off the power. For more details, refer to the operating instructions supplied with the iPhone. In that was removed first from the charging case. If you cannot connect your iPhone to the operating instructions supplied with your iPhone and perform the pairing again. You will hear the voice guidance say "Bluetooth connected" from the unit of the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with an iPhone...
... last-connected device or turn off the power. For more details, refer to the operating instructions supplied with the iPhone. In that was removed first from the charging case. If you cannot connect your iPhone to the operating instructions supplied with your iPhone and perform the pairing again. You will hear the voice guidance say "Bluetooth connected" from the unit of the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with an iPhone...
Help Guide
Page 40
... charging case. To use it with the headset for the first time. Before starting the operation, make pairing easier. If your computer has a built-in Bluetooth adaptor may need to connect using , the built-in Bluetooth adaptor, refer to step . First, pair a device to is called "pairing". Help Guide Wireless Stereo Headset WF-C500 Pairing and connecting with a computer (Windows® 10) The operation to register the device that you wish to connect to use the Swift Pair function, click the [Start] button - [Settings] - [Devices] - [Bluetooth...
... charging case. To use it with the headset for the first time. Before starting the operation, make pairing easier. If your computer has a built-in Bluetooth adaptor may need to connect using , the built-in Bluetooth adaptor, refer to step . First, pair a device to is called "pairing". Help Guide Wireless Stereo Headset WF-C500 Pairing and connecting with a computer (Windows® 10) The operation to register the device that you wish to connect to use the Swift Pair function, click the [Start] button - [Settings] - [Devices] - [Bluetooth...
Help Guide
Page 71
... can provide a higher sound quality than SBC, you may need to set the device beforehand to enjoy music with the desired codec from a connected device, the headset switches to the operating instructions supplied with the device regarding setting the codec. Help Guide Wireless Stereo Headset WF-C500 Supported codecs A codec is the standard audio coding technology used in Bluetooth devices. AAC This is mainly used in Apple products such as iPhone that codec automatically and plays back the music...
... can provide a higher sound quality than SBC, you may need to set the device beforehand to enjoy music with the desired codec from a connected device, the headset switches to the operating instructions supplied with the device regarding setting the codec. Help Guide Wireless Stereo Headset WF-C500 Supported codecs A codec is the standard audio coding technology used in Bluetooth devices. AAC This is mainly used in Apple products such as iPhone that codec automatically and plays back the music...
Help Guide
Page 79
... make a wireless connection to the computer or the video calling application you are using , this function may not be available. ** Names may not be displayed. On the speaker settings, select calling connections [Headset (WF-C500 Hands-Free)] (**). ([Headphones (WFC500 Stereo)] (**) is for frequently asked questions and answers, refer to a paired computer (Mac) Disconnecting Bluetooth connection (after use) Customer support websites 5-030-793-11(1) Copyright 2021 Sony Corporation 79 In that case...
... make a wireless connection to the computer or the video calling application you are using , this function may not be available. ** Names may not be displayed. On the speaker settings, select calling connections [Headset (WF-C500 Hands-Free)] (**). ([Headphones (WFC500 Stereo)] (**) is for frequently asked questions and answers, refer to a paired computer (Mac) Disconnecting Bluetooth connection (after use) Customer support websites 5-030-793-11(1) Copyright 2021 Sony Corporation 79 In that case...
Help Guide
Page 89
... on wearing the headset After use the headset when the air is not a malfunction of electronic medical devices. Notes on the device to be connected, it unable to perform hands-free talking on the phone, noise may occur depending on temperature rise While charging the headset or charging case, or when using Bluetooth wireless technology. Help Guide Wireless Stereo Headset WF-C500 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of the headset or charging case may rise, but...
... on wearing the headset After use the headset when the air is not a malfunction of electronic medical devices. Notes on the device to be connected, it unable to perform hands-free talking on the phone, noise may occur depending on temperature rise While charging the headset or charging case, or when using Bluetooth wireless technology. Help Guide Wireless Stereo Headset WF-C500 Precautions On Bluetooth communications Bluetooth wireless technology operates within a range of the headset or charging case may rise, but...
Help Guide
Page 112
... connections [Headset (WF-C500 Hands-Free)] cannot be selected, select [Headset (WF-C500 Hands-Free)] on the settings of your ear canals or the headset is properly worn on your smartphone or computer, and reconnect with the Bluetooth device. Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Making a call Wearing the headset Replacing the earbud tips Resetting the headset Initializing the headset to ones that both the headset and the connected device are using, this is too low...
... connections [Headset (WF-C500 Hands-Free)] cannot be selected, select [Headset (WF-C500 Hands-Free)] on the settings of your ear canals or the headset is properly worn on your smartphone or computer, and reconnect with the Bluetooth device. Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Making a call Wearing the headset Replacing the earbud tips Resetting the headset Initializing the headset to ones that both the headset and the connected device are using, this is too low...
