Quick Guide Easy Manual Ver.1.0 (English)
Page 29
...jack on the TV, and the yellow Y jack on the source to the yellow Y jack on your Samsung TV are all consistent. If none of the troubleshooting tips apply, visit www.samsung. Also review the Troubleshooting Section in the Picture menu option of the Main menu: •• Cell Light, Contrast, Brightness, ...;� 3:04:23 For example, if you use the Component jacks, labeled Pb, Pr, and Y, to connect your devices to the correct jacks. Troubleshooting If the TV seems to have connected your TV and video source, make sure you may need to disable some of its energy efficient features...
...jack on the TV, and the yellow Y jack on the source to the yellow Y jack on your Samsung TV are all consistent. If none of the troubleshooting tips apply, visit www.samsung. Also review the Troubleshooting Section in the Picture menu option of the Main menu: •• Cell Light, Contrast, Brightness, ...;� 3:04:23 For example, if you use the Component jacks, labeled Pb, Pr, and Y, to connect your devices to the correct jacks. Troubleshooting If the TV seems to have connected your TV and video source, make sure you may need to disable some of its energy efficient features...
Quick Guide Easy Manual Ver.1.0 (English)
Page 30
..., you may appear to User Menu → Channel → Auto Program). ✎✎ For detailed troubleshooting information, watch "2012 Stand Assembly" on the right or left bottom of your TV. First make sure ...cable or satellite box remote control. If you find the red light on the "Top 7 TV Troubleshooting Tips". If the screen displays the guide or info data, the problem is not accidentally set....output of sleep mode, press a key on . com/spsn and watch the troubleshooting videos at www.samsung.com/ spsn. [PE550-ZA]BN68-04071A-X0Eng.indb 30 English - 30 2012-02-11 �...
..., you may appear to User Menu → Channel → Auto Program). ✎✎ For detailed troubleshooting information, watch "2012 Stand Assembly" on the right or left bottom of your TV. First make sure ...cable or satellite box remote control. If you find the red light on the "Top 7 TV Troubleshooting Tips". If the screen displays the guide or info data, the problem is not accidentally set....output of sleep mode, press a key on . com/spsn and watch the troubleshooting videos at www.samsung.com/ spsn. [PE550-ZA]BN68-04071A-X0Eng.indb 30 English - 30 2012-02-11 �...
User Manual Ver.1.0 (English)
Page 4
Other Information • Troubleshooting • Picture (Troubleshooting) • Sound (Troubleshooting) • RF (Cable / Antenna) Connection (Troubleshooting) • PC Connection (Troubleshooting) • Network Connection (Troubleshooting) • Others (Troubleshooting) 597 • 3D (Troubleshooting) 635 609 • Anynet+ (HDMI-CEC) (Troubleshooting) 637 616 • AllShare Play (Troubleshooting) 644 • Smart Hub (Troubleshooting) 645 620 • Web Browser (Troubleshooting) 647 623 • Supported Subtitle 624 and AllShare...
Other Information • Troubleshooting • Picture (Troubleshooting) • Sound (Troubleshooting) • RF (Cable / Antenna) Connection (Troubleshooting) • PC Connection (Troubleshooting) • Network Connection (Troubleshooting) • Others (Troubleshooting) 597 • 3D (Troubleshooting) 635 609 • Anynet+ (HDMI-CEC) (Troubleshooting) 637 616 • AllShare Play (Troubleshooting) 644 • Smart Hub (Troubleshooting) 645 620 • Web Browser (Troubleshooting) 647 623 • Supported Subtitle 624 and AllShare...
User Manual Ver.1.0 (English)
Page 252
Select Yes. The TV will return to be having a problem, access the troubleshooting guide for a solution. All settings are reset. The Setup screen appears. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults." The message "All the settings will turn off and on again automatically. appears. 4.
Select Yes. The TV will return to be having a problem, access the troubleshooting guide for a solution. All settings are reset. The Setup screen appears. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults." The message "All the settings will turn off and on again automatically. appears. 4.
User Manual Ver.1.0 (English)
Page 267
You can find the current number of our Call Center on the Support page at www.samsung.com under Contact Remote Management lets our Call Center access and control your Samsung product remotely to troubleshoot a problem. Use Remote Management only when you have a problem, and contact our Call Center first, before you activate Remote Management.
You can find the current number of our Call Center on the Support page at www.samsung.com under Contact Remote Management lets our Call Center access and control your Samsung product remotely to troubleshoot a problem. Use Remote Management only when you have a problem, and contact our Call Center first, before you activate Remote Management.
User Manual Ver.1.0 (English)
Page 601
Menu → Support → Self Diagnosis → Troubleshooting If the TV seems to have a problem, first review this list of all troubleshooting items, go to e-Manual home screen (Menu → Support → e-Manual → Other Information) or press the SUPPORT button, and then search a desired item by selecting a chapter. Other Information Troubleshooting NNTo view a list of possible
Menu → Support → Self Diagnosis → Troubleshooting If the TV seems to have a problem, first review this list of all troubleshooting items, go to e-Manual home screen (Menu → Support → e-Manual → Other Information) or press the SUPPORT button, and then search a desired item by selecting a chapter. Other Information Troubleshooting NNTo view a list of possible
User Manual Ver.1.0 (English)
Page 602
If none of its energy efficient problems and solution. Also review the Troubleshooting Section in the e-Manual. Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung customer Service at 1-800-SAMSUNG (1-800726-7864).
If none of its energy efficient problems and solution. Also review the Troubleshooting Section in the e-Manual. Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung customer Service at 1-800-SAMSUNG (1-800726-7864).
User Manual Ver.1.0 (English)
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Cannot Find a Channel Re-run Setup (Go to System → Setup) or run Auto Program. (Go to Channel → Auto Program). NNWatch the troubleshooting videos at www.samsung.com/spsn
Cannot Find a Channel Re-run Setup (Go to System → Setup) or run Auto Program. (Go to Channel → Auto Program). NNWatch the troubleshooting videos at www.samsung.com/spsn
User Manual Ver.1.0 (English)
Page 613
The TV image does not look as good as it did in the store. If the test image is properly displaying the test image (go to digital, Picture (Troubleshooting) First, perform the Picture Test to see if your TV is properly displayed, the poor picture may be caused by the source or signal. Store displays are all tuned to Support → Self Diagnosis → Picture Test).
The TV image does not look as good as it did in the store. If the test image is properly displaying the test image (go to digital, Picture (Troubleshooting) First, perform the Picture Test to see if your TV is properly displayed, the poor picture may be caused by the source or signal. Store displays are all tuned to Support → Self Diagnosis → Picture Test).
User Manual Ver.1.0 (English)
Page 620
Sound (Troubleshooting) First, perform the Sound Test to Support → Self Diagnosis → Sound Test). Check the volume setting of the device (Cable/Sat Box, DVD, Blu-ray etc.) There is no sound or the sound is operating properly. (Go to determine if your TV audio is too low at maximum volume. If the audio is OK, the sound problem may caused by the source or signal.
Sound (Troubleshooting) First, perform the Sound Test to Support → Self Diagnosis → Sound Test). Check the volume setting of the device (Cable/Sat Box, DVD, Blu-ray etc.) There is no sound or the sound is operating properly. (Go to determine if your TV audio is too low at maximum volume. If the audio is OK, the sound problem may caused by the source or signal.
User Manual Ver.1.0 (English)
Page 624
Run Auto Program to add available channels to select the correct Cable TV signal type. There are Most cable systems use STD. RF (Cable / Antenna) Connection (Troubleshooting) The TV is connected securely. If you are 3 options, STD, HRC and IRC. Go to Channel → Auto Program then select Cable and make sure to the channel list. Make sure the coaxial cable is not receiving all channels.
Run Auto Program to add available channels to select the correct Cable TV signal type. There are Most cable systems use STD. RF (Cable / Antenna) Connection (Troubleshooting) The TV is connected securely. If you are 3 options, STD, HRC and IRC. Go to Channel → Auto Program then select Cable and make sure to the channel list. Make sure the coaxial cable is not receiving all channels.
User Manual Ver.1.0 (English)
Page 627
If you are using an HDMI connection, check the audio output setting on your PC's output resolution so it matches a resolution supported by the TV. The video is OK but there is no audio. PC Connection (Troubleshooting) A Mode Not Supported message appears. Set your PC.
If you are using an HDMI connection, check the audio output setting on your PC's output resolution so it matches a resolution supported by the TV. The video is OK but there is no audio. PC Connection (Troubleshooting) A Mode Not Supported message appears. Set your PC.
User Manual Ver.1.0 (English)
Page 628
If you already have the latest Software (SW) version, SW upgrade will stop. Make sure the TV is connected to confirm the connection. Run Network Status in the Network menu to a wireless IP router or modem. Network Connection (Troubleshooting) The wireless network connection failed. Software Update over the network fails.
If you already have the latest Software (SW) version, SW upgrade will stop. Make sure the TV is connected to confirm the connection. Run Network Status in the Network menu to a wireless IP router or modem. Network Connection (Troubleshooting) The wireless network connection failed. Software Update over the network fails.
User Manual Ver.1.0 (English)
Page 629
Replace the Component video cables with a Component cable connection. The picture won't display in full screen. Remove the left and right audio connections from the TV speakers with an HDMI connection. Others (Troubleshooting) Purple/green rolling horizontal bars and buzzing noise from the Set-Top box. If the buzzing stops, this indicates that the Set-Top box has a grounding issue.
Replace the Component video cables with a Component cable connection. The picture won't display in full screen. Remove the left and right audio connections from the TV speakers with an HDMI connection. Others (Troubleshooting) Purple/green rolling horizontal bars and buzzing noise from the Set-Top box. If the buzzing stops, this indicates that the Set-Top box has a grounding issue.
User Manual Ver.1.0 (English)
Page 639
If there is any other electronic devices as far away as 3D (Troubleshooting) for LED 6500 ― 7150 Series and PDP TV The 3D Active Glasses are not working correctly Make sure the glasses are turned on near the glasses or TV. The 3D Active Glasses may not work properly if there is a problem, keep other 3D product or electronic devices turned on .
If there is any other electronic devices as far away as 3D (Troubleshooting) for LED 6500 ― 7150 Series and PDP TV The 3D Active Glasses are not working correctly Make sure the glasses are turned on near the glasses or TV. The 3D Active Glasses may not work properly if there is a problem, keep other 3D product or electronic devices turned on .
User Manual Ver.1.0 (English)
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The Anynet+ system supports Anynet+ devices only. Check if the Anynet+ device power cord is an Anynet+ device. Check the Anynet+ device's Video/ Audio/HDMI cable connections. Check if the device is properly connected. Anynet+ (HDMI-CEC) (Troubleshooting) Anynet+ does not work. You can connect only one receiver (home theater).
The Anynet+ system supports Anynet+ devices only. Check if the Anynet+ device power cord is an Anynet+ device. Check the Anynet+ device's Video/ Audio/HDMI cable connections. Check if the device is properly connected. Anynet+ (HDMI-CEC) (Troubleshooting) Anynet+ does not work. You can connect only one receiver (home theater).
User Manual Ver.1.0 (English)
Page 648
This may not be playable properly. AllShare Play (Troubleshooting) This file may appear because of the high bit rate of the content. Content generally will play but could experience some playability issue.
This may not be playable properly. AllShare Play (Troubleshooting) This file may appear because of the high bit rate of the content. Content generally will play but could experience some playability issue.
User Manual Ver.1.0 (English)
Page 649
The Application content language may be different from the application user interface language. Refer to change the language? Smart Hub (Troubleshooting) Some application contents only appear in English. Check with the service provider. The ability to the help website for application How can I change the language depends on the service provider. Some application services do not work.
The Application content language may be different from the application user interface language. Refer to change the language? Smart Hub (Troubleshooting) Some application contents only appear in English. Check with the service provider. The ability to the help website for application How can I change the language depends on the service provider. Some application services do not work.
User Manual Ver.1.0 (English)
Page 651
Web Browser (Troubleshooting) 1. When you attempt to a PC. 2. The Web Browser may be saved, an error message will appear. 4. Access may be displayed differently if the TV is not compatible with Java applications. 3. The Web Browser is connected to download a file, and the file could not be blocked to some To open Web Browser, select Web Browser in Smart Hub.
Web Browser (Troubleshooting) 1. When you attempt to a PC. 2. The Web Browser may be saved, an error message will appear. 4. Access may be displayed differently if the TV is not compatible with Java applications. 3. The Web Browser is connected to download a file, and the file could not be blocked to some To open Web Browser, select Web Browser in Smart Hub.