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User Manual - Page 2
... Settings (optional)
34 Samsung Security (optional)
36 Samsung Update (optional)
37 Online Support (S Service, optional)
38 Samsung PC Help (Self-help application)
39 Samsung PC Cleaner (optional)
Settings & Upgrade
40 LCD brightness 42 Volume 43 BIOS (Setup utility) 49 Battery
Troubleshooting
52 Samsung Recovery (optional)
57 Windows recovery function
59 Q&A
Appendix
61 Product specifications...
User Manual - Page 3
... computer's default settings and the Windows 10 operating system. Available features and additional services may vary depending on the computer or operating system.
• This user manual describes procedures for models with the computer may vary depending on the model.
• Please read this manual before using the touchpad, mouse and touch screen. Instructions for using the...
User Manual - Page 4
... you should select Settings and then Devices.
Computer specifications or the contents of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without prior notice due to an upgrade of Samsung Electronics. Copyright...
User Manual - Page 6
... OS or if you will not receive any technical support, product exchange or refund, and a fee will be charged when requesting a service. Please use Windows 10 64-bit only for this model.
For example, for 1 GB (= 1,024 MB) memory installed, Windows may report the capacity as Samsung Recovery, may not start.
* Please use your data...
User Manual - Page 13
.... If the account has a password, enter the password to control a computer.
• Images and available features may differ depending on the model and operating system.
• This manual is designed for Windows 10 and content may differ depending on the OS version.
• The image displayed on the Windows Settings screen.
Windows
Microsoft Windows is...
User Manual - Page 32
... differ depending on the model and the application version.
• Some applications may not work depending on the model.
• Third-party software related services For descriptions about and service requests for third-party applications, please contact the relevant manufacturer. Some troubleshooting actions in response to service requests may not be supported depending on the application...
User Manual - Page 36
...Select the Start button ( ) → Samsung Update. 2 Read and agree to be updated.
36 This step appears only when the application runs for the first time.
3 Select Update all. The items will be updated. Applications
Samsung Update (optional)
Install and update Samsung applications and drivers on the model you are using.
• If Samsung Update is not installed, select the Start button...
User Manual - Page 37
...having trouble using the online chat and remote control program. Enter the Contents and select Request. Online Support (S Service)
3 You can access the online service for free for S Service to download it.
1 Select the Start button ( ) → Online Support (S Service).
2 Select Online Support (S Service) on the model you are using.
• If Online Support (S Service) is not installed...
User Manual - Page 38
... also available
on the Samsung PC Help app.
38 Applications
Samsung PC Help (Self-help application)
Use Samsung PC Help to access help-related content for Samsung PC Help.
2 Tap INSTALL → ACCEPT to complete the setup. Watch the Samsung PC Help videos to become familiar with new functions or to find solutions to problems.
• For more...
User Manual - Page 43
Settings & Upgrade
BIOS (Setup utility)
Define a boot password, change the boot priority, or configure the installed chipsets.
• Incorrect settings may cause the system to malfunction or crash.
• The BIOS setup screens, menus, and items may appear differently depending on the computer. 2 Before the Samsung logo appears, press the F2 key several
times.
• If the computer is...
User Manual - Page 45
... setup. Settings & Upgrade
Boot password
Setting a password with the BIOS enhances protection against viruses and hacking attacks.
• Do not forget your password or expose it to access the hard disk drive (HDD) from the Samsung Service Center. Setting passwords
There are three password settings available: Supervisor Password, User Password, and HDD Password.
• Supervisor Password...
User Manual - Page 46
... the computer.
• For some models, if the password entered message appears in the Setup Notice window, select Ok to enter the BIOS setup screen.
5 Enter a password and select Ok. Then, press the F2 key several
times.
3 Access the Security menu. 4 Select a password type (Supervisor Password, User
Password, or HDD Password).
Settings & Upgrade
Setting a boot password
1 Turn on again.
User Manual - Page 47
... priority from the BIOS setup.
1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several
times.
3 Access the Boot menu. 4 Select Boot Device Priority. 5 Select an option menu to open the list. 6 Select an option. 7 Select Save → Ok to save and restart.
Settings & Upgrade
Removing a password
1 Turn on the computer...
User Manual - Page 48
... on , and press the F2 key to enter the Setup screen.
3 Select Advanced → Smart Battery Calibration.
...Battery Calibration function, and then recharging it again. Settings & Upgrade
Using the Battery Calibration Function
When charging/discharging the... differ from the actual product depending on the computer model and driver version.
1 Disconnect the AC power adapter after turning...
User Manual - Page 95
Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice.
www.samsung.com
English. 05/2019. Rev. 1.1
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