Blackwire 710/720 User Guide
Page 3
... headset. • Auto transfers calls between mobile phone and headset. • Softphone presence can provide you listen to media audio. • Voice prompts announce power on the user's system (Required) Registering your product online Visit plantronics.com/productregistration to installation or use of the product. This user guide contains instructions for important product safety information prior to register your product online so we can be on /off, battery level, connection...
... headset. • Auto transfers calls between mobile phone and headset. • Softphone presence can provide you listen to media audio. • Voice prompts announce power on the user's system (Required) Registering your product online Visit plantronics.com/productregistration to installation or use of the product. This user guide contains instructions for important product safety information prior to register your product online so we can be on /off, battery level, connection...
Blackwire 710/720 User Guide
Page 7
... slow flash green when on a call. Using your safety, do not use headset at moderate levels. LED will stay in and slow flash blue when on a call. Volume up and down are muted. Always listen at high volumes for extended periods of the mute button will be on headsets and hearing visit: plantronics.com/healthandsafety. 7 Bluetooth status will rapid flash blue when a call is coming in last known state. Mute A single press of time. Doing...
... slow flash green when on a call. Using your safety, do not use headset at moderate levels. LED will stay in and slow flash blue when on a call. Volume up and down are muted. Always listen at high volumes for extended periods of the mute button will be on headsets and hearing visit: plantronics.com/healthandsafety. 7 Bluetooth status will rapid flash blue when a call is coming in last known state. Mute A single press of time. Doing...
Blackwire 710/720 User Guide
Page 9
.... Charge your headset NOTE Your new headset has enough power to power off the bluetooth radio. Make a mobile phone call Connect headset to PC 1 Connect the USB cable to the PC and the inline controller. iPhone Settings > General > Bluetooth > On (starts the search for devices) Android™ Phone Settings > Wireless > Bluetooth: On > Scan for two seconds. The LED will flash red and blue indicating the initial pairing process of four different battery levels (25%, 50%, 75% and 100%). When fully charged the LED goes off when fully charged...
.... Charge your headset NOTE Your new headset has enough power to power off the bluetooth radio. Make a mobile phone call Connect headset to PC 1 Connect the USB cable to the PC and the inline controller. iPhone Settings > General > Bluetooth > On (starts the search for devices) Android™ Phone Settings > Wireless > Bluetooth: On > Scan for two seconds. The LED will flash red and blue indicating the initial pairing process of four different battery levels (25%, 50%, 75% and 100%). When fully charged the LED goes off when fully charged...
Blackwire 710/720 User Guide
Page 10
... For iPhone users, the headset battery level is enough power to five hours of mobile calls before charging is disconnected from your mobile phone. NOTE For detailed pairing instructions for popular mobile phones visit plantronics.com/easytopair Blackwire C700 2 If prompted by pressing the mobile talk button. The mobile talk button will flash blue. 4 To use mobile phone away from PC, disconnect the USB cable from the inline controller. See Advanced features. During an active call control and other features, download Plantronics Spokes software at plantronics.com/software...
... For iPhone users, the headset battery level is enough power to five hours of mobile calls before charging is disconnected from your mobile phone. NOTE For detailed pairing instructions for popular mobile phones visit plantronics.com/easytopair Blackwire C700 2 If prompted by pressing the mobile talk button. The mobile talk button will flash blue. 4 To use mobile phone away from PC, disconnect the USB cable from the inline controller. See Advanced features. During an active call control and other features, download Plantronics Spokes software at plantronics.com/software...
Blackwire 710/720 User Guide
Page 11
...will hear a tone followed by a second tone which indicates voice dial is activated. * Only available on your mobile phone keypad. Answering and ending calls with your headset and Bluetooth mobile phone Answer a call control and other features, download Plantronics Spokes software at plantronics.com/software. Mobile talk button behavior with PC and mobile connected (not on a call) Redials last number on each press. Mobile talk button LED indicators Incoming call Rapid flash blue Active call Slow flash blue Media audio Slow flash blue Pairing mode Flash red and blue Powering...
...will hear a tone followed by a second tone which indicates voice dial is activated. * Only available on your mobile phone keypad. Answering and ending calls with your headset and Bluetooth mobile phone Answer a call control and other features, download Plantronics Spokes software at plantronics.com/software. Mobile talk button behavior with PC and mobile connected (not on a call) Redials last number on each press. Mobile talk button LED indicators Incoming call Rapid flash blue Active call Slow flash blue Media audio Slow flash blue Pairing mode Flash red and blue Powering...
Blackwire 710/720 User Guide
Page 12
... PC talk button will slow flash green. 12 During an active call from your PC softphone are set to Plantronics Blackwire C710/C720 as shown below: PC audio setup for Windows XP (To reach this screen: Control Panel > Sound) Default Setting: All PC sounds and audio is played in the headset. Make a PC call 1 Load Plantronics Spokes software by visiting plantronics.com/software and click "Download." 2 Reconnect USB cable to inline controller and the PC if disconnected. 3 Confirm the speaker and microphone settings...
... PC talk button will slow flash green. 12 During an active call from your PC softphone are set to Plantronics Blackwire C710/C720 as shown below: PC audio setup for Windows XP (To reach this screen: Control Panel > Sound) Default Setting: All PC sounds and audio is played in the headset. Make a PC call 1 Load Plantronics Spokes software by visiting plantronics.com/software and click "Download." 2 Reconnect USB cable to inline controller and the PC if disconnected. 3 Confirm the speaker and microphone settings...
Blackwire 710/720 User Guide
Page 14
... and hold the mobile talk button until the button flashes red and blue. 14 Voice prompt will have an incoming call . If powered off the bluetooth radio. When you are wearing your headset Manual pairing Automatically connects headset to mobile phone when Bluetooth headset is only available with your mobile phone, the audio will need to press the mobile talk button to manually restart the media player. When you have to answer the call on the microphone boom side. Auto...
... and hold the mobile talk button until the button flashes red and blue. 14 Voice prompt will have an incoming call . If powered off the bluetooth radio. When you are wearing your headset Manual pairing Automatically connects headset to mobile phone when Bluetooth headset is only available with your mobile phone, the audio will need to press the mobile talk button to manually restart the media player. When you have to answer the call on the microphone boom side. Auto...
Blackwire 710/720 User Guide
Page 15
.... Listening to improve your hands-free experience Note You may hear unexpected voice prompts and tones when updating your headset. Your Blackwire C710/C720 allows you to roam as far as they release • Plantronics apps to Audio via A2DP (Advanced Audio Distribution Profile for voice prompts • Disable/enable the sensors • Disable/enable "Mute off" voice prompt • Set "Mute on a call using a PC softphone application and receive a mobile phone call . You...
.... Listening to improve your hands-free experience Note You may hear unexpected voice prompts and tones when updating your headset. Your Blackwire C710/C720 allows you to roam as far as they release • Plantronics apps to Audio via A2DP (Advanced Audio Distribution Profile for voice prompts • Disable/enable the sensors • Disable/enable "Mute off" voice prompt • Set "Mute on a call using a PC softphone application and receive a mobile phone call . You...
Blackwire 710/720 User Guide
Page 16
...Low Tone N/A (Bluetooth) is connected", or "Pairing". Double tone when min/max volume level reached Muting your microphone Press and release On: Mute LED On On: Low-High Tones On: "Mute On" Mute Button Off: Mute LED Off Off: High-Low Tones Off: "Mute Off" Mobile (Bluetooth) Press Mobile Power on Incoming Mobile N/A call ) volume down bar flash Tone at each change N/A in volume. high tones Mobile Activate Voice Dialing * Press and hold Single blue flash Short low tone, N/A Mobile Talk button followed by long low for 2 seconds tone 16 Headset controls, indicators and voice...
...Low Tone N/A (Bluetooth) is connected", or "Pairing". Double tone when min/max volume level reached Muting your microphone Press and release On: Mute LED On On: Low-High Tones On: "Mute On" Mute Button Off: Mute LED Off Off: High-Low Tones Off: "Mute Off" Mobile (Bluetooth) Press Mobile Power on Incoming Mobile N/A call ) volume down bar flash Tone at each change N/A in volume. high tones Mobile Activate Voice Dialing * Press and hold Single blue flash Short low tone, N/A Mobile Talk button followed by long low for 2 seconds tone 16 Headset controls, indicators and voice...
Blackwire 710/720 User Guide
Page 17
When call transferred to /from Mobile Mobile Talk button Phone * for 5 seconds. Action LED Tone Voice prompt Mobile Reject Call * Press and hold Single blue flash Short low tone, N/A Mobile Talk button followed by long low for 2 seconds tone Transfer Call Audio Press and hold the Mobile Talk button for 2 seconds Short low tone, N/A followed by long low tone. Mobile (Bluetooth) Pairing Mode With Bluetooth powered off, press and hold Single blue flash to headset you will also hear the low-low-high indicating connected. Red/Blue Flashing Short Low Tone "Power on...
When call transferred to /from Mobile Mobile Talk button Phone * for 5 seconds. Action LED Tone Voice prompt Mobile Reject Call * Press and hold Single blue flash Short low tone, N/A Mobile Talk button followed by long low for 2 seconds tone Transfer Call Audio Press and hold the Mobile Talk button for 2 seconds Short low tone, N/A followed by long low tone. Mobile (Bluetooth) Pairing Mode With Bluetooth powered off, press and hold Single blue flash to headset you will also hear the low-low-high indicating connected. Red/Blue Flashing Short Low Tone "Power on...
Blackwire 710/720 User Guide
Page 20
... to the user guide and support and displays your headset system's information. About tab Provides online access to check for available software updates at any applicable software updates and the INSTALL CHECKED UPDATES will begin installation. 20 Plantronics Update Manager Check for updates automatically By enabling this field will be populated with any time by clicking on the Check For Updates Now button in Update Manager: From the Start menu...
... to the user guide and support and displays your headset system's information. About tab Provides online access to check for available software updates at any applicable software updates and the INSTALL CHECKED UPDATES will begin installation. 20 Plantronics Update Manager Check for updates automatically By enabling this field will be populated with any time by clicking on the Check For Updates Now button in Update Manager: From the Start menu...
Blackwire 710/720 User Guide
Page 22
... mute control on changing the audio output). plantronics.com/software Troubleshooting - Make sure that the Blackwire C710/C720 is synchronised to the mobile phone. 22 With the software, the headset volume is set as the audio device in Windows. I cannot be heard. Ensure that the individual volume settings on changing the audio output). NOTE Many mobile phones input the password automatically during the pairing process. PC softphone usage I cannot hear. Your softphone may need Plantronics Spokes software to the Plantronics compatibility guide...
... mute control on changing the audio output). plantronics.com/software Troubleshooting - Make sure that the Blackwire C710/C720 is synchronised to the mobile phone. 22 With the software, the headset volume is set as the audio device in Windows. I cannot be heard. Ensure that the individual volume settings on changing the audio output). NOTE Many mobile phones input the password automatically during the pairing process. PC softphone usage I cannot hear. Your softphone may need Plantronics Spokes software to the Plantronics compatibility guide...
Blackwire 710-M/720-M User Guide
Page 3
... media audio. • Voice prompts announce power on purchasing your Blackwire C710M/C720M Bluetooth headset. Blackwire C710M/C720M next generation technology. Featured highlights and Smart Sensor™ technology: • Auto answers calls by simply putting on your headset. • Auto transfers calls between mobile phone and headset. • Softphone presence can provide you listen to the separate safety instructions for technical support including frequently asked questions, compatibility and...
... media audio. • Voice prompts announce power on purchasing your Blackwire C710M/C720M Bluetooth headset. Blackwire C710M/C720M next generation technology. Featured highlights and Smart Sensor™ technology: • Auto answers calls by simply putting on your headset. • Auto transfers calls between mobile phone and headset. • Softphone presence can provide you listen to the separate safety instructions for technical support including frequently asked questions, compatibility and...
Blackwire 710-M/720-M User Guide
Page 7
... of time. caution For your headset Inline controls Mobile talk button PC talk button Volume Can be used to answer or end a call . Always listen at high volumes for extended periods of the mute button will rapid flash blue when a call is coming in and slow flash blue when on hold with medium press. A red LED will stay in and slow flash green when on headsets and hearing visit: plantronics.com/healthandsafety. 7 Can be on or off mute. Doing...
... of time. caution For your headset Inline controls Mobile talk button PC talk button Volume Can be used to answer or end a call . Always listen at high volumes for extended periods of the mute button will rapid flash blue when a call is coming in and slow flash blue when on hold with medium press. A red LED will stay in and slow flash green when on headsets and hearing visit: plantronics.com/healthandsafety. 7 Can be on or off mute. Doing...
Blackwire 710-M/720-M User Guide
Page 9
... your mobile phone. Make a mobile phone call Connect headset to PC 1 Connect the USB cable to add/search/ discover new Bluetooth devices. Connect, charge, and make a few mobile calls before charging is connected to the PC, the mobile talk button on a flat non-metallic surface. The first time you of your headset and place on the headset will be solid red when charging and off . When your headset to the PC the mobile talk button will flash red and blue indicating the initial pairing process of four different battery...
... your mobile phone. Make a mobile phone call Connect headset to PC 1 Connect the USB cable to add/search/ discover new Bluetooth devices. Connect, charge, and make a few mobile calls before charging is connected to the PC, the mobile talk button on a flat non-metallic surface. The first time you of your headset and place on the headset will be solid red when charging and off . When your headset to the PC the mobile talk button will flash red and blue indicating the initial pairing process of four different battery...
Blackwire 710-M/720-M User Guide
Page 10
..., make four to the iPhone. During an active call control and other features, download Plantronics Spokes software at plantronics.com/software. 10 TIP For iPhone users, the headset battery level is enough power to make a test call by mobile phone, type 0000 as passcode. The mobile talk button will be connected to five hours of mobile calls before charging is charging and off when fully charged. 5 End the call from your headset without pressing the mobile talk button. NOTE For detailed pairing instructions for popular mobile phones visit plantronics.com/easytopair Blackwire...
..., make four to the iPhone. During an active call control and other features, download Plantronics Spokes software at plantronics.com/software. 10 TIP For iPhone users, the headset battery level is enough power to make a test call by mobile phone, type 0000 as passcode. The mobile talk button will be connected to five hours of mobile calls before charging is charging and off when fully charged. 5 End the call from your headset without pressing the mobile talk button. NOTE For detailed pairing instructions for popular mobile phones visit plantronics.com/easytopair Blackwire...
Blackwire 710-M/720-M User Guide
Page 11
...Media audio Slow flash blue Pairing mode Flash red and blue Powering on mobile phones that support this feature. Transfer a call from your While on mobile phone* Double press the mobile talk button. There will hear a tone followed by a long low tone. Activate voice dialing* Press and hold mobile talk button for 2 seconds. * Only available on your mobile phone keypad. Mobile talk button behavior with your headset and Bluetooth mobile phone Answer a call Dial number on mobile phones that support these features. NOTE For call . A low-low-high tone indicates the...
...Media audio Slow flash blue Pairing mode Flash red and blue Powering on mobile phones that support this feature. Transfer a call from your While on mobile phone* Double press the mobile talk button. There will hear a tone followed by a long low tone. Activate voice dialing* Press and hold mobile talk button for 2 seconds. * Only available on your mobile phone keypad. Mobile talk button behavior with your headset and Bluetooth mobile phone Answer a call Dial number on mobile phones that support these features. NOTE For call . A low-low-high tone indicates the...
Blackwire 710-M/720-M User Guide
Page 17
Mobile (Bluetooth) Pairing Mode With Bluetooth powered off, press and hold Single blue flash to headset you will also hear the low-low-high indicating connected. When call transferred to /from Mobile Mobile Talk button Phone * for 5 seconds. Action LED Tone Voice prompt Mobile Reject Call * Press and hold Single blue flash Short low tone, N/A Mobile Talk button followed by long low for 2 seconds tone Transfer Call Audio Press and hold the Mobile Talk button for 2 seconds Short low tone, N/A followed by "Pairing". * Only available on mobile phones that support ...
Mobile (Bluetooth) Pairing Mode With Bluetooth powered off, press and hold Single blue flash to headset you will also hear the low-low-high indicating connected. When call transferred to /from Mobile Mobile Talk button Phone * for 5 seconds. Action LED Tone Voice prompt Mobile Reject Call * Press and hold Single blue flash Short low tone, N/A Mobile Talk button followed by long low for 2 seconds tone Transfer Call Audio Press and hold the Mobile Talk button for 2 seconds Short low tone, N/A followed by "Pairing". * Only available on mobile phones that support ...
Blackwire 710-M/720-M User Guide
Page 22
... the volume using PC talk button. Troubleshooting Troubleshooting - I could not enter my PIN code. My headset doesn't work Ensure that the Blackwire C710M/C720M is fully charged. Adjust the listening volume with Microsoft Lync/Office Communicator. Reduce speaking volume on changing the audio output). Ensure that the headset is set as the default playback device in the headset. If the volume is distorted or I cannot hear. Mobile phone usage My headset does not work with the volume bar on the inline controller. Turn...
... the volume using PC talk button. Troubleshooting Troubleshooting - I could not enter my PIN code. My headset doesn't work Ensure that the Blackwire C710M/C720M is fully charged. Adjust the listening volume with Microsoft Lync/Office Communicator. Reduce speaking volume on changing the audio output). Ensure that the headset is set as the default playback device in the headset. If the volume is distorted or I cannot hear. Mobile phone usage My headset does not work with the volume bar on the inline controller. Turn...
Blackwire 700 Series Product Sheet
Page 2
... processing (DSP), noise-canceling microphone, A2DP Hearing protection SoundGuard®: Sound leveling for listening comfort and acoustic limiting for high-quality PC telephony • Dynamic EQ automatically adjusts audio settings between voice calls and music • Digital Signal Processing (DSP) provides natural voice sound • Integrated A2DP lets you answer a call OPTIMIZED FOR UNIFIED COMMUNICATIONS Connects to PC via USB, mobile phone or tablet via Bluetooth Ideal for Users with extensive...
... processing (DSP), noise-canceling microphone, A2DP Hearing protection SoundGuard®: Sound leveling for listening comfort and acoustic limiting for high-quality PC telephony • Dynamic EQ automatically adjusts audio settings between voice calls and music • Digital Signal Processing (DSP) provides natural voice sound • Integrated A2DP lets you answer a call OPTIMIZED FOR UNIFIED COMMUNICATIONS Connects to PC via USB, mobile phone or tablet via Bluetooth Ideal for Users with extensive...
