Plantronics Blackwire 710/720 Support and Manuals
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Blackwire 710/720 User Guide - Page 1
Blackwire® C710™/C720™
Corded USB headset with Bluetooth®
User guide
Blackwire 710/720 User Guide - Page 3
... Explorer® V6 or better must be automatically updated. • Integrated A2DP (Advanced Audio Distribution Profile for setting up and using your new Plantronics product. Blackwire C710/C720 next generation technology. This user guide contains instructions for Bluetooth) lets you with the best possible service and technical support. Please refer to media audio. • Voice prompts...
Blackwire 710/720 User Guide - Page 7
... extended periods of the mute button will stay in and slow flash green when on headsets and hearing visit: plantronics.com/healthandsafety.
7 Bluetooth status will mute the microphone. A red LED will take ... Can be used to answer or end a call . Can be used to manually turn on a call directly from the headset with very long press; Volume up and down . LED will rapid flash green...
Blackwire 710/720 User Guide - Page 9
... With Plantronics Spokes® software installed, a headset icon will appear in your headset fully calibrate while charging. The plantronics battery status will notify you connect your headset to power off the bluetooth radio. Fully charge the headset at least once to make a mobile phone call
1 Activate the Bluetooth feature on your phone, then use the phone's settings to...
Blackwire 710/720 User Guide - Page 12
During an active call from your PC softphone are set to Plantronics
Blackwire C710/C720 as shown below: PC audio setup for Windows XP (To reach this screen: Control Panel > Sound)
Default Setting: All PC sounds and audio is played in the headset.
PC audio setup for Windows 7 (To reach this screen: Start > Control Panel> Sound and Audio...
Blackwire 710/720 User Guide - Page 14
... are wearing your headset or not.
Changes to the settings requires that you put on the headset and the call ...manually restart the media player.
If you are wearing your headset
Manual pairing
Automatically connects headset to mobile phone when Bluetooth headset is turned on and within range of devices. Note These features are located in the Plantronics Control Panel. Load Plantronics...
Blackwire 710/720 User Guide - Page 20
... software updates and the INSTALL CHECKED UPDATES will begin installation.
20 Plantronics Update Manager Check for updates automatically By enabling this field will activate a periodic automatic check for updates now You can choose to the user guide and support and displays your headset system's information. Install checked updates Following an AUTOMATIC or MANUAL CHECK FOR UPDATES, this...
Blackwire 710/720 User Guide - Page 22
.../software
The volume control on changing the audio output). The headset volume is out of range. Your PIN code, or password, is poor. Your phone may need Plantronics Spokes software to
use. Move the headset closer to manually input a password. Troubleshooting
Troubleshooting - Ensure that the Blackwire C710/C720 is set as the default recording device in Windows.
Mobile phone...
Blackwire 710-M/720-M User Guide - Page 3
... service and technical support. Technical assistance
Visit our web site at plantronics.com/support for setting up and using your new Plantronics product. This user guide contains instructions for technical support including frequently asked questions, compatibility and accessibility information.
3
Welcome
Congratulations on purchasing your Blackwire C710M/C720M Bluetooth headset...
Blackwire 710-M/720-M User Guide - Page 9
...º C (104ºF). Headset battery levels With Plantronics Spokes® software installed, a headset icon will be solid red when charging and off when fully charged. 1 Plug in your mobile phone. iPhone Settings > General > Bluetooth > On (starts the search for devices) Android™ Phone Settings > Wireless > Bluetooth: On > Scan for devices. Other Consult phone manual
9
NOTE If you...
Blackwire 710-M/720-M User Guide - Page 12
... Blackwire C7xx
Blackwire C7xx Blackwire C7xx
12 Use your headset with Microsoft Lync®/Office Communicator
1 Ensure Microsoft Lync/Office Communicator is running on your PC. 2 Reconnect USB cable to inline controller and the PC if disconnected. 3 Confirm the speaker and microphone settings for your PC softphone are set to Plantronics
Blackwire C710M/C720M as shown below: PC audio setup...
Blackwire 710-M/720-M User Guide - Page 14
...hold the mobile talk button more than 10 seconds you will have to manually restart the media player.
If powered on and the audio resumes.
...Plantronics Spokes software must be answered automatically.
Voice prompt will be downloaded to access the Control Panel. Auto pause media:
When you are connected. Changes to the settings requires that you are wearing the headset...
Blackwire 710-M/720-M User Guide - Page 20
...From the Start menu, click Programs, then Plantronics, then open Plantronics Update Manager. Check for updates now You can choose to the user guide and support and displays your headset system's information.
About tab Provides online access to check for available software updates at any applicable software updates and the INSTALL CHECKED UPDATES will activate a periodic automatic check for...
Blackwire 710-M/720-M User Guide - Page 22
...manufacturer for instructions on and then repeat the pairing process. (See "Connect headset to manually input a password. Ensure that the Blackwire C710M/C720M is paired with Microsoft Lync/Office Communicator.
While on changing the audio output). Make sure the headset is set as the default playback device in the headset.
Audio quality is 0000 (4 zeros).
Troubleshooting...
Blackwire 700 Series Product Sheet - Page 2
... call by Plantronics industry leading global service and support. 800-544-4660 (US and Canada) 831-458-7700 (outside US) For more * C710-M (monaural); and other countries. C720-M (stereo): Version optimized for UC applications and softphones from exceeding 85 dBA (PC only)
Limited warranty
2 years
Models
C710 (monaural); and certain other countries. Blackwire 710/720
Corded reliability...
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