Software Guide
Page 6
...System (Regular) Hold 202 Exclusive Hold 202 Automatic Hold 202 Intercom Hold 202 Distinctive Flash Rate on Recall 202 Hold Recall Display 203 Hotline 207 Hotline Automatic Transfer 207 User Programmable Feature 209 Interactive Soft Keys 210 Intercom 211 Handsfree Answerback and Forced ... Meet-Me Conference 236 Message Waiting 238 Single Line Telephone Message Waiting 238 Microphone Mute 241 Handsfree Reply Soft Key 241 Monitor / Silent Monitor 243 Multiple Directory Numbers 245 Music on Hold 246 Names for Extensions and Lines 249 Name Programming Chart 251 Night Service ...
...System (Regular) Hold 202 Exclusive Hold 202 Automatic Hold 202 Intercom Hold 202 Distinctive Flash Rate on Recall 202 Hold Recall Display 203 Hotline 207 Hotline Automatic Transfer 207 User Programmable Feature 209 Interactive Soft Keys 210 Intercom 211 Handsfree Answerback and Forced ... Meet-Me Conference 236 Message Waiting 238 Single Line Telephone Message Waiting 238 Microphone Mute 241 Handsfree Reply Soft Key 241 Monitor / Silent Monitor 243 Multiple Directory Numbers 245 Music on Hold 246 Names for Extensions and Lines 249 Name Programming Chart 251 Night Service ...
Software Guide
Page 8
Table of Contents Name Programming Chart 303 Silent Monitor 304 Single Line Telephones 305 Message Waiting 305 Ringing For Incoming Calls 305 Ringer Equivalence Number (REN) Considerations 305 Soft Keys 314 Speed... Toll Restriction Configuration 353 Long Distance Dialing Restrictions 355 Some Common Toll Restriction Examples 356 Transfer 358 Distinctive Flash Rate on Recall 358 Transfer Recall Display 358 Handsfree Transfer 358 Hotline Automatic Transfer 358 Interaction Between Call Forwarding, Extension Hunting, and Transfer Recall . . . . 359 Unsupervised Conference 367 User ...
Table of Contents Name Programming Chart 303 Silent Monitor 304 Single Line Telephones 305 Message Waiting 305 Ringing For Incoming Calls 305 Ringer Equivalence Number (REN) Considerations 305 Soft Keys 314 Speed... Toll Restriction Configuration 353 Long Distance Dialing Restrictions 355 Some Common Toll Restriction Examples 356 Transfer 358 Distinctive Flash Rate on Recall 358 Transfer Recall Display 358 Handsfree Transfer 358 Hotline Automatic Transfer 358 Interaction Between Call Forwarding, Extension Hunting, and Transfer Recall . . . . 359 Unsupervised Conference 367 User ...
Software Guide
Page 14
...-Access 633 1402-01: Forced Line Disconnect 633 1402-02: Barge In (Intrusion 633 1402-03: Camp-On to Busy Extension 633 1402-04: Silent Monitor 634 1402-05: Activate Night Mode 634 1402-06: Direct Line Access 634 1403-SLT's (Single Line Telephone Options 635 1403-01: Flash for Single...: Special Dial Tone for Single Line Set 635 1403-04: High Voltage Message Waiting Lamp for Single Line Set 636 xii ◆ Table of Contents DSX Software Manual
...-Access 633 1402-01: Forced Line Disconnect 633 1402-02: Barge In (Intrusion 633 1402-03: Camp-On to Busy Extension 633 1402-04: Silent Monitor 634 1402-05: Activate Night Mode 634 1402-06: Direct Line Access 634 1403-SLT's (Single Line Telephone Options 635 1403-01: Flash for Single...: Special Dial Tone for Single Line Set 635 1403-04: High Voltage Message Waiting Lamp for Single Line Set 636 xii ◆ Table of Contents DSX Software Manual
Software Guide
Page 36
Charts DSX Dial Codes by Feature (Page 2 of 2) For this feature Dial this code When you are Monitor / Silent Monitor Night Service / Night Ring Paging Park Removing Lines and Extensions From Service Selectable Display Messaging Speed Dial Transfer Line Queuing / Line Callback Voice ...Extension (e.g., 301) + 8 Transferring a call to a co-worker's mailbox from your single line telephone INTERCOM + *37 + 2 (all calls) or 8 Setting up Monitor after calling a busy co-worker ** + UNA code (01-04) Answering a call ringing UNA at a co-workers extension INTERCOM + #40 + Extension (e.g., 301) ...
Charts DSX Dial Codes by Feature (Page 2 of 2) For this feature Dial this code When you are Monitor / Silent Monitor Night Service / Night Ring Paging Park Removing Lines and Extensions From Service Selectable Display Messaging Speed Dial Transfer Line Queuing / Line Callback Voice ...Extension (e.g., 301) + 8 Transferring a call to a co-worker's mailbox from your single line telephone INTERCOM + *37 + 2 (all calls) or 8 Setting up Monitor after calling a busy co-worker ** + UNA code (01-04) Answering a call ringing UNA at a co-workers extension INTERCOM + #40 + Extension (e.g., 301) ...
Software Guide
Page 56
...default, the system assigns Class of Service 1 to call the Door Box. Door Box (page 147) An operator can have Do Not Disturb. Monitor / Silent Monitor (page 243) Since the attendant is never busy, Intercom callers cannot Barge In on an attendant. Call Waiting / Camp-On (page 58)... the attendant always has Privacy enabled. All other Feature Keys must be able to Intercom callers. IntraMail Features None 26 ◆ Features DSX Software Manual Removing Lines and Extensions from the voice mail Automated Attendant flash the Operator Call key and the Ring Indicator lamp. ...
...default, the system assigns Class of Service 1 to call the Door Box. Door Box (page 147) An operator can have Do Not Disturb. Monitor / Silent Monitor (page 243) Since the attendant is never busy, Intercom callers cannot Barge In on an attendant. Call Waiting / Camp-On (page 58)... the attendant always has Privacy enabled. All other Feature Keys must be able to Intercom callers. IntraMail Features None 26 ◆ Features DSX Software Manual Removing Lines and Extensions from the voice mail Automated Attendant flash the Operator Call key and the Ring Indicator lamp. ...
Software Guide
Page 119
...Voice Over call to a co-worker busy on a Conference call . Tandem Calls / Unsupervised Conference (page 341) IntraMail Features None DSX Software Manual Features ◆ 89 Default Setting • Conference enabled. Programming None Other Related Features Features Hold (page 202) If...hearing off-hook signals, an extension user can use Conference. Voice Over (page 385) An extension user cannot Voice Over to a Conference. Monitor / Silent Monitor (page 243) - Meet-Me Conference (page 236) - Privacy Release Groups (page 278) - Conditions • None. Features Conference ...
...Voice Over call to a co-worker busy on a Conference call . Tandem Calls / Unsupervised Conference (page 341) IntraMail Features None DSX Software Manual Features ◆ 89 Default Setting • Conference enabled. Programming None Other Related Features Features Hold (page 202) If...hearing off-hook signals, an extension user can use Conference. Voice Over (page 385) An extension user cannot Voice Over to a Conference. Monitor / Silent Monitor (page 243) - Meet-Me Conference (page 236) - Privacy Release Groups (page 278) - Conditions • None. Features Conference ...
Software Guide
Page 128
... (page 219) ❥ Save Number Dialed (page 298) ❥ Speed Dial (page 315) IntraMail Features None Operation None 98 ◆ Features DSX Software Manual Dial Tone Detection does not apply to detect CO dial tone. Should a line have dial tone detection enabled? 1. If valid EIA/TIA dial... line seizure and then outdials the number. Programming 1. If yes, in the group is not detected within 2 seconds, the system will monitor the line when initially seized for valid dial tone or stutter dial tone. If enabled, Dial Tone Detection applies to the following types of...
... (page 219) ❥ Save Number Dialed (page 298) ❥ Speed Dial (page 315) IntraMail Features None Operation None 98 ◆ Features DSX Software Manual Dial Tone Detection does not apply to detect CO dial tone. Should a line have dial tone detection enabled? 1. If valid EIA/TIA dial... line seizure and then outdials the number. Programming 1. If yes, in the group is not detected within 2 seconds, the system will monitor the line when initially seized for valid dial tone or stutter dial tone. If enabled, Dial Tone Detection applies to the following types of...
Software Guide
Page 177
... the 2PGDAD Module has an associated control relay that you connect to the Door Box. The Door Box is convenient to have company personnel monitor the delivery entrance; The equipment you can connect to a 2PGDAD module or to one of the two Door Box circuits in Ring Group ... ringing, the called extension user just lifts the handset. they just answer the Door Box instead. ❥ DSX-80/160 In DSX-80/160, a Door Box connects to remotely monitor an entrance door. This lets the extension user talk to monitor an entrance door. The Door Box (P/N 922450) is automatically assigned.
... the 2PGDAD Module has an associated control relay that you connect to the Door Box. The Door Box is convenient to have company personnel monitor the delivery entrance; The equipment you can connect to a 2PGDAD module or to one of the two Door Box circuits in Ring Group ... ringing, the called extension user just lifts the handset. they just answer the Door Box instead. ❥ DSX-80/160 In DSX-80/160, a Door Box connects to remotely monitor an entrance door. This lets the extension user talk to monitor an entrance door. The Door Box (P/N 922450) is automatically assigned.
Software Guide
Page 180
...1. Extensions with Call Coverage keys to the Door Box Ring Group can hookflash to control the system relay. 150 ◆ Features DSX Software Manual Message Waiting (page 238) An extension user cannot leave a Message Waiting at its current setting. 2. While connected to the...CPU #2 (normally assigned to control the associated relay. Call Coverage Keys (page 40) If you enter Door Chime type 0 (normal ring) above, you can monitor a Door Box with the 2PGDAD Module relay. 1. Call Forwarding (page 44) An extension user cannot forward a call the Door Box. Paging (page 259) ...
...1. Extensions with Call Coverage keys to the Door Box Ring Group can hookflash to control the system relay. 150 ◆ Features DSX Software Manual Message Waiting (page 238) An extension user cannot leave a Message Waiting at its current setting. 2. While connected to the...CPU #2 (normally assigned to control the associated relay. Call Coverage Keys (page 40) If you enter Door Chime type 0 (normal ring) above, you can monitor a Door Box with the 2PGDAD Module relay. 1. Call Forwarding (page 44) An extension user cannot forward a call the Door Box. Paging (page 259) ...
Software Guide
Page 273
... attendant. In 2102-01: Class of Service (page 724), check the extension's Class of the intrusion. IntraMail Features None DSX Software Manual Features ◆ 243 CAUTION Monitor provides no indication of Service level. 2. Default Setting • Disabled Programming 1. Other Related Features Features Attendant Position (page 24) Since the attendant is occurring. Features...
... attendant. In 2102-01: Class of Service (page 724), check the extension's Class of the intrusion. IntraMail Features None DSX Software Manual Features ◆ 243 CAUTION Monitor provides no indication of Service level. 2. Default Setting • Disabled Programming 1. Other Related Features Features Attendant Position (page 24) Since the attendant is occurring. Features...
Software Guide
Page 274
Place an Intercom call : 1. Dial 6. 3. Listen to the busy extension. • Listen for busy or busy/ring tone. 2. In these instructions: [Super Display Soft Key] [Keyset Soft Key] 244 ◆ Features DSX Software Manual Monitor / Silent Monitor Operation Using Monitor / Silent Monitor To Monitor a call to the conversation in progress.
Place an Intercom call : 1. Dial 6. 3. Listen to the busy extension. • Listen for busy or busy/ring tone. 2. In these instructions: [Super Display Soft Key] [Keyset Soft Key] 244 ◆ Features DSX Software Manual Monitor / Silent Monitor Operation Using Monitor / Silent Monitor To Monitor a call to the conversation in progress.
Software Guide
Page 307
... an extension have Privacy? 1. If yes, in an extension's Class of Service level. 2. Note that don't want their conversations interrupted. IntraMail Features None Operation None DSX Software Manual Features ◆ 277 In 2102-01: Class of Service (page 724), check the extension's Class of Service. Features Privacy Privacy Description Use Privacy...
... an extension have Privacy? 1. If yes, in an extension's Class of Service level. 2. Note that don't want their conversations interrupted. IntraMail Features None Operation None DSX Software Manual Features ◆ 277 In 2102-01: Class of Service (page 724), check the extension's Class of Service. Features Privacy Privacy Description Use Privacy...
Software Guide
Page 308
...'s call just by pressing HOLD. Conditions • None Default Setting • No Privacy Release groups assigned. 278 ◆ Features DSX Software Manual Privacy Release Groups utilizes a Conference circuit. The co-worker immediately joins in unannounced and uninvited. However, an extension can... system starts a 3 second guard timer. In a Customer Service group, for example, a supervisor could just press a busy line key to monitor any one Conference (lines and/or extensions) Capacity 32 32 8 8 The system's 32 Conference circuits are a quick alternative to Conference where ...
...'s call just by pressing HOLD. Conditions • None Default Setting • No Privacy Release groups assigned. 278 ◆ Features DSX Software Manual Privacy Release Groups utilizes a Conference circuit. The co-worker immediately joins in unannounced and uninvited. However, an extension can... system starts a 3 second guard timer. In a Customer Service group, for example, a supervisor could just press a busy line key to monitor any one Conference (lines and/or extensions) Capacity 32 32 8 8 The system's 32 Conference circuits are a quick alternative to Conference where ...
Software Guide
Page 358
...record outputs when the call duration. SMDR allows you to 20 digits) Account code The time the call was not answered 328 ◆ Features DSX Software Manual The data format is calculated independently of the call OUT = Outgoing outside call duration after the Time and Date change. The system ...assigns the SMDR record to extension 302, extension 302 "owns" the entire call record as soon as they hang up to monitor the usage at 8 data bits, no parity, with one stop bit (8N1). For example, if extension 306 answers the call, talks for each ...
...record outputs when the call duration. SMDR allows you to 20 digits) Account code The time the call was not answered 328 ◆ Features DSX Software Manual The data format is calculated independently of the call OUT = Outgoing outside call duration after the Time and Date change. The system ...assigns the SMDR record to extension 302, extension 302 "owns" the entire call record as soon as they hang up to monitor the usage at 8 data bits, no parity, with one stop bit (8N1). For example, if extension 306 answers the call, talks for each ...
Software Guide
Page 372
Monitor / Silent Monitor (page 243) - Establish outside lines stay on Hold (if ... Line Disconnect (page 182) An extension user can end an Unsupervised Conference by using Forced Line Disconnect): In these instructions: [Super Display Soft Key] [Keyset Soft Key] 1. Barge In (Intrusion) (page 36) - Meet-Me Conference (page 236) - ...; If the outside call . Retrieve a call . 2. The following : a. Hang up a Tandem Call In these instructions: [Super Display Soft Key] [Keyset Soft Key] 1. Place or answer an outside parties disconnect, the lines you selected or your Conference, you...
Monitor / Silent Monitor (page 243) - Establish outside lines stay on Hold (if ... Line Disconnect (page 182) An extension user can end an Unsupervised Conference by using Forced Line Disconnect): In these instructions: [Super Display Soft Key] [Keyset Soft Key] 1. Barge In (Intrusion) (page 36) - Meet-Me Conference (page 236) - ...; If the outside call . Retrieve a call . 2. The following : a. Hang up a Tandem Call In these instructions: [Super Display Soft Key] [Keyset Soft Key] 1. Place or answer an outside parties disconnect, the lines you selected or your Conference, you...
Software Guide
Page 402
... features. Integrated voice mail enhances the telephone system with transmission, may be sought prior to implementing any practice that wants to monitoring or recording the telephone conversation.Some of these laws incorporate strict penalties. Forwarding can leave a message in the mailbox. Once recorded...and telephone tag, freeing up a Record key for a co-worker's mailbox is also available on DSS Consoles. 372 ◆ Features DSX Software Manual The caller will hear the entire mailbox greeting after the Transfer goes through , the caller can leave a message in the ...
... features. Integrated voice mail enhances the telephone system with transmission, may be sought prior to implementing any practice that wants to monitoring or recording the telephone conversation.Some of these laws incorporate strict penalties. Forwarding can leave a message in the mailbox. Once recorded...and telephone tag, freeing up a Record key for a co-worker's mailbox is also available on DSS Consoles. 372 ◆ Features DSX Software Manual The caller will hear the entire mailbox greeting after the Transfer goes through , the caller can leave a message in the ...
Software Guide
Page 483
...incoming message), the remaining group members are being left in 1401-12: Call Screening (page 632) enter Yes. 3. The group extensions can monitor the incoming message simultaneously. In 2102-01: Class of Service (page 724), check the extension's Class of the message is automatically erased ...from the extension's mailbox. DSX Software Manual IntraMail Features ◆ 453 The telephone display automatically shows the Call Screening soft key options as soon as the message is being left in their call...
...incoming message), the remaining group members are being left in 1401-12: Call Screening (page 632) enter Yes. 3. The group extensions can monitor the incoming message simultaneously. In 2102-01: Class of Service (page 724), check the extension's Class of the message is automatically erased ...from the extension's mailbox. DSX Software Manual IntraMail Features ◆ 453 The telephone display automatically shows the Call Screening soft key options as soon as the message is being left in their call...
Software Guide
Page 492
...worker's mailbox. Some federal and state laws require some form of notification to all parties to the telephone conversation, prior to monitoring or recording the telephone conversation. In 2121-[01 to implementing any practice that involves a lot of detail (such as a technical discussion... call, you want to record (i.e., your own or a co-worker's). 462 ◆ IntraMail Features DSX Software Manual To set up the key to record their active call that monitors or records any valid Subscriber Mailbox (including Group Mailboxes programmed as a new message in their mailbox, ...
...worker's mailbox. Some federal and state laws require some form of notification to all parties to the telephone conversation, prior to monitoring or recording the telephone conversation. In 2121-[01 to implementing any practice that involves a lot of detail (such as a technical discussion... call, you want to record (i.e., your own or a co-worker's). 462 ◆ IntraMail Features DSX Software Manual To set up the key to record their active call that monitors or records any valid Subscriber Mailbox (including Group Mailboxes programmed as a new message in their mailbox, ...
Software Guide
Page 664
... Service) 140x-Station 1402-Access Default • Yes 1402-04: Silent Monitor (Silent Monitor) Use this option to enable or disable an extension's ability to bypass Toll Restriction.Option. Features • Monitor / Silent Monitor (page 243) IntraMail Features • None Options • No (0) ...- Disabled • Yes (1) - Enabled Default • No (0) - Enabled for COS 2-15 634 ◆ System Options: 1001-1702 DSX Software Manual Disabled for COS 1...
... Service) 140x-Station 1402-Access Default • Yes 1402-04: Silent Monitor (Silent Monitor) Use this option to enable or disable an extension's ability to bypass Toll Restriction.Option. Features • Monitor / Silent Monitor (page 243) IntraMail Features • None Options • No (0) ...- Disabled • Yes (1) - Enabled Default • No (0) - Enabled for COS 2-15 634 ◆ System Options: 1001-1702 DSX Software Manual Disabled for COS 1...
Software Guide
Page 961
DSX Program List DSX Program List 1401-01: System Speed Dial Access 1401-02: Extended Ring 1401-03: Privacy 1401-04... 1402-01: Forced Line Disconnect 1402-02: Barge In (Intrusion) 1402-03: Camp-On to Busy Extension 1402-04: Silent Monitor 1402-05: Activate Night Mode 1402-06: Direct Line Access 1403-SLT's (Single Line Telephone Options) 1403-01: Flash for Single...Loop Disconnect for Single Line Set 1404-Caller ID 1404-01: Caller ID Display 1404-02: Second Call Caller ID 1404-03: Third Party Caller ID 1404-04: Caller ID Display Separator 1404-05: Outgoing ANI Privacy 1404-06: Caller ID Alert Lamp ...
DSX Program List DSX Program List 1401-01: System Speed Dial Access 1401-02: Extended Ring 1401-03: Privacy 1401-04... 1402-01: Forced Line Disconnect 1402-02: Barge In (Intrusion) 1402-03: Camp-On to Busy Extension 1402-04: Silent Monitor 1402-05: Activate Night Mode 1402-06: Direct Line Access 1403-SLT's (Single Line Telephone Options) 1403-01: Flash for Single...Loop Disconnect for Single Line Set 1404-Caller ID 1404-01: Caller ID Display 1404-02: Second Call Caller ID 1404-03: Third Party Caller ID 1404-04: Caller ID Display Separator 1404-05: Outgoing ANI Privacy 1404-06: Caller ID Alert Lamp ...