User Guide
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... using the MultiSensor for specifics about these sensors. Typically, you want to do: 1 Switch on page 14 for a long period of AC power, cell signal strength, and backup battery status. Note that the battery will only charge when the switch is in the ON position unless you're not going to the 1 position (Battery ON). Let's get started The Motorola...
... using the MultiSensor for specifics about these sensors. Typically, you want to do: 1 Switch on page 14 for a long period of AC power, cell signal strength, and backup battery status. Note that the battery will only charge when the switch is in the ON position unless you're not going to the 1 position (Battery ON). Let's get started The Motorola...
User Guide
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... power: a. A suitable USB power bank. A computer's USB port. Care should be configured to run the MultiSensor for more than 2 days without AC power. For compatible power bank suggestions, please see www.motorolanetwork.com/PowerBanks 3 AC wall outlet that cannot be disabled. To ensure consistent power supply, the computer should be taken in selecting a compatible power bank as many power banks have auto...
... power: a. A suitable USB power bank. A computer's USB port. Care should be configured to run the MultiSensor for more than 2 days without AC power. For compatible power bank suggestions, please see www.motorolanetwork.com/PowerBanks 3 AC wall outlet that cannot be disabled. To ensure consistent power supply, the computer should be taken in selecting a compatible power bank as many power banks have auto...
User Guide
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... for installation using the web browser or the Motorola MultiSensor app on your smart device to download and install the app. (Or, go to : https://sensor.motorolanetwork.com/, and substitute clicks for taps in your web browser.) 2 Set up service using the MultiSensor app or a Web browser Now that you have the hardware installed, you can connect and configure your device using the app for the Motorola icon below . Instructions...
... for installation using the web browser or the Motorola MultiSensor app on your smart device to download and install the app. (Or, go to : https://sensor.motorolanetwork.com/, and substitute clicks for taps in your web browser.) 2 Set up service using the MultiSensor app or a Web browser Now that you have the hardware installed, you can connect and configure your device using the app for the Motorola icon below . Instructions...
User Guide
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... This code will need to be entered to finish setting up you will be complete. • Sensor Name - Tap the Configuration tab at the bottom of the screen. You may wish to add your ...login using the provided e-mail address and password to continue with fields to be sent to the e-mail address provided. For example, Basement or Beach House. • Sensor ID (IMEI Number) - This information (e-mail and phone number) will see a page with further setup. 3 Add your MultiSensor. use Upper/Lower case letters and numbers only. • On the bottom right of the page is set...
... This code will need to be entered to finish setting up you will be complete. • Sensor Name - Tap the Configuration tab at the bottom of the screen. You may wish to add your ...login using the provided e-mail address and password to continue with fields to be sent to the e-mail address provided. For example, Basement or Beach House. • Sensor ID (IMEI Number) - This information (e-mail and phone number) will see a page with further setup. 3 Add your MultiSensor. use Upper/Lower case letters and numbers only. • On the bottom right of the page is set...
User Guide
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... is used . Note: If using the browser URL and not the mobile app, then Configure is at the bottom will become selectable to finish adding the sensor to an existing account, the service begins charging on the Dashboard page. Subsequent months are complete, the ADD button at...you add an additional MultiSensor to this page but will be used . a selection box to set up and activate a subscription for service for your MultiSensor, and the photo will appear on this account. When you will need to select the time zone where the sensor is installed. 7 Note: This default picture ...
... is used . Note: If using the browser URL and not the mobile app, then Configure is at the bottom will become selectable to finish adding the sensor to an existing account, the service begins charging on the Dashboard page. Subsequent months are complete, the ADD button at...you add an additional MultiSensor to this page but will be used . a selection box to set up and activate a subscription for service for your MultiSensor, and the photo will appear on this account. When you will need to select the time zone where the sensor is installed. 7 Note: This default picture ...
User Guide
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..., select it and select Use this Address. Select My Wallet and follow the prompts on the Manage Wallet page to Add a new payment method and to the Account page and select Payments which displays the Payments page. The page Select a billing address will be activated! 8 Your subscription should be sent to set up your subscription. •...
..., select it and select Use this Address. Select My Wallet and follow the prompts on the Manage Wallet page to Add a new payment method and to the Account page and select Payments which displays the Payments page. The page Select a billing address will be activated! 8 Your subscription should be sent to set up your subscription. •...
User Guide
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...power and battery status. If after installation you see the Dashboard screen with up-to view history. Configure your sensor, switch the battery off, and turn it . Follow the on-screen instructions for details and read the next section for any Dashboard sensor icon to enable and configure alerts, and to -the-minute data. Normally the device... to be alerted if there's water on . The Updated field tells you tap the Refresh button, the device will show you can set alerts for additional assistance. 9 If you the last report time. Tap the Dashboard tab at the top of the screen...
...power and battery status. If after installation you see the Dashboard screen with up-to view history. Configure your sensor, switch the battery off, and turn it . Follow the on-screen instructions for details and read the next section for any Dashboard sensor icon to enable and configure alerts, and to -the-minute data. Normally the device... to be alerted if there's water on . The Updated field tells you tap the Refresh button, the device will show you can set alerts for additional assistance. 9 If you the last report time. Tap the Dashboard tab at the top of the screen...
User Guide
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... or more phone numbers and email addresses for the sensor that you used when setting up alerts • To add one ) from the top of the Alert button to enable the alert. Then, press the More selection to monitor and receive alerts on the Account page), then New Recipient. A window with an Alert button will already be listed by default. Then tap...
... or more phone numbers and email addresses for the sensor that you used when setting up alerts • To add one ) from the top of the Alert button to enable the alert. Then, press the More selection to monitor and receive alerts on the Account page), then New Recipient. A window with an Alert button will already be listed by default. Then tap...
User Guide
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... will see either a green checkmark or a red exclamation point . configure the alerting condition, and scroll down below the History display. This quick start and additional information are available online at www.motorolanetwork.com/SensorInfo 11 If the alert condition has been met, you will receive text, email, and voice messages, as configured. When first installing your sensor, please...
... will see either a green checkmark or a red exclamation point . configure the alerting condition, and scroll down below the History display. This quick start and additional information are available online at www.motorolanetwork.com/SensorInfo 11 If the alert condition has been met, you will receive text, email, and voice messages, as configured. When first installing your sensor, please...
User Guide
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... Mode: Active Cellular and Web server connection Light Behavior Single flash once every 20 seconds Green Light --Power & Battery Status Normal AC power mode Battery mode (AC power fail) Low Battery Hardware / MultiSensor fault detected Light Behavior Single flash every 20 seconds Double flash every 20 seconds Triple flash every 20 seconds Quadruple flash every 20 seconds 12 LED Lights Lights during Initial Startup: Status Power Up / Configuration Establishing Cellular connection Active Cellular connection / establishing Web server connection Successful Cellular and Web server connection...
... Mode: Active Cellular and Web server connection Light Behavior Single flash once every 20 seconds Green Light --Power & Battery Status Normal AC power mode Battery mode (AC power fail) Low Battery Hardware / MultiSensor fault detected Light Behavior Single flash every 20 seconds Double flash every 20 seconds Triple flash every 20 seconds Quadruple flash every 20 seconds 12 LED Lights Lights during Initial Startup: Status Power Up / Configuration Establishing Cellular connection Active Cellular connection / establishing Web server connection Successful Cellular and Web server connection...
User Guide
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.... • Follow local regulations for recycling or safe disposal of used batteries according to the instructions and regulations of your area. 13 See www.P65Warnings.ca.gov for the locations of used battery packs. You should replace this battery every 2 or 3 years, or if you are ... type: PowerExtra NP-45, FJ-NP45 Fujifilm NP-45S, NP-45A, NP-45 Dispose of Lithium-ion battery recycling centers and battery drop-off locations in your local authorities. Rechargeable Battery Replacement The included rechargeable 2.6Wh Lithium-ion battery lets the MultiSensor work even when AC power ...
.... • Follow local regulations for recycling or safe disposal of used batteries according to the instructions and regulations of your area. 13 See www.P65Warnings.ca.gov for the locations of used battery packs. You should replace this battery every 2 or 3 years, or if you are ... type: PowerExtra NP-45, FJ-NP45 Fujifilm NP-45S, NP-45A, NP-45 Dispose of Lithium-ion battery recycling centers and battery drop-off locations in your local authorities. Rechargeable Battery Replacement The included rechargeable 2.6Wh Lithium-ion battery lets the MultiSensor work even when AC power ...
User Guide
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...configured for monitoring its environment and situation. When a backup battery is installed, your desired maximum ambient operating temperature. Here are some specifics about the MultiSensor's sensors: Temperature The built-in temperature sensor measures temperatures from -40°F to 167°F (Fahrenheit), or -40°C to +75°C (Celsius). • Range...20 to 75°C), if the power adapter or source in use is also suitably rated. Humidity The built-in humidity sensor measures relative humidity from 0 RH% to 100 RH% (Relative Humidity). • Range: 0 RH% to 100 RH%...
...configured for monitoring its environment and situation. When a backup battery is installed, your desired maximum ambient operating temperature. Here are some specifics about the MultiSensor's sensors: Temperature The built-in temperature sensor measures temperatures from -40°F to 167°F (Fahrenheit), or -40°C to +75°C (Celsius). • Range...20 to 75°C), if the power adapter or source in use is also suitably rated. Humidity The built-in humidity sensor measures relative humidity from 0 RH% to 100 RH% (Relative Humidity). • Range: 0 RH% to 100 RH%...
User Guide
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...through the appliance's electrical cord. For example, if the MultiSensor shares a power receptacle with a washer, dryer or...placement can set a threshold for the minimum acceleration for which you can result in acceleration reports that reflect vibrations from sources ranging from equipment ...set, the device will keep a history of any shaking events below the threshold level. For best results, orient as precisely vertical or horizontal as a basement wall). When you configure accelerometer alerts, you want to monitor earth vibrations including earthquakes, the MultiSensor should be mounted...
...through the appliance's electrical cord. For example, if the MultiSensor shares a power receptacle with a washer, dryer or...placement can set a threshold for the minimum acceleration for which you can result in acceleration reports that reflect vibrations from sources ranging from equipment ...set, the device will keep a history of any shaking events below the threshold level. For best results, orient as precisely vertical or horizontal as a basement wall). When you configure accelerometer alerts, you want to monitor earth vibrations including earthquakes, the MultiSensor should be mounted...
User Guide
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A dry condition will not report a change for a minimum of 15 minutes. no moisture excess moisture or flooding 19 Once the device reports moisture, it will not be reported until the flood probes have had a chance to the USB port on the two metal probes. The flood sensor will indicate WET if water or excess moisture on a damp surface is provided by connecting the Flood Sensing Cable to dry. Flood Detection Flood detection is detected on the MultiSensor.
A dry condition will not report a change for a minimum of 15 minutes. no moisture excess moisture or flooding 19 Once the device reports moisture, it will not be reported until the flood probes have had a chance to the USB port on the two metal probes. The flood sensor will indicate WET if water or excess moisture on a damp surface is provided by connecting the Flood Sensing Cable to dry. Flood Detection Flood detection is detected on the MultiSensor.
User Guide
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... if you have no connection the status will appear red and will indicate the cellular connection type, 3G or LTE, along with a graphical representation of the signal strength on the dashboard will display in dBm (3G signals) or as blend of no cell service. Cellular Signal Strength Grey... or 'Last Report' message Poor or none 1 arc Fair 2 arcs Good 3 arcs Excellent 20 So, after the sensor fails to -130 are poor. The "Updated" status on the Radio Dashboard icon. Cellular Radio Signal ...
... if you have no connection the status will appear red and will indicate the cellular connection type, 3G or LTE, along with a graphical representation of the signal strength on the dashboard will display in dBm (3G signals) or as blend of no cell service. Cellular Signal Strength Grey... or 'Last Report' message Poor or none 1 arc Fair 2 arcs Good 3 arcs Excellent 20 So, after the sensor fails to -130 are poor. The "Updated" status on the Radio Dashboard icon. Cellular Radio Signal ...
User Guide
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... on its internal battery. If the device isn't receiving power from the adapter or other USB power source. Local AC Power Source Status AC power source status indicates whether the sensor's USB connector is installed, and the current charge status as a percentage of full charge. Power No power Backup Battery Status Backup battery status indicates whether the backup battery is receiving power from the USB source, it means...
... on its internal battery. If the device isn't receiving power from the adapter or other USB power source. Local AC Power Source Status AC power source status indicates whether the sensor's USB connector is installed, and the current charge status as a percentage of full charge. Power No power Backup Battery Status Backup battery status indicates whether the backup battery is receiving power from the USB source, it means...
User Guide
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...'s backup time is too short, consider a higher-capacity external battery as discussed on page 3. • Problem: Battery not charging • Possible causes: Battery switch off, battery connection problem, battery needs replacement, AC power off the battery holder, and remove the battery. If the problem persists, try moving your sensor to a different location. Next, unplug the sensor from the USB port, and...
...'s backup time is too short, consider a higher-capacity external battery as discussed on page 3. • Problem: Battery not charging • Possible causes: Battery switch off, battery connection problem, battery needs replacement, AC power off the battery holder, and remove the battery. If the problem persists, try moving your sensor to a different location. Next, unplug the sensor from the USB port, and...
User Guide
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... view MultiSensor app or browser is on line. • Problem: MultiSensor unit will not turn on • Possible causes: defective power source such as defective USB power cube, AC power source switched off the battery for "LTE antenna SMA connector." • Problem: Not receiving updated MultiSensor data • Possible causes: Poor MultiSensor cell signal, poor Internet connection to device running app or browser, Motorola...
... view MultiSensor app or browser is on line. • Problem: MultiSensor unit will not turn on • Possible causes: defective power source such as defective USB power cube, AC power source switched off the battery for "LTE antenna SMA connector." • Problem: Not receiving updated MultiSensor data • Possible causes: Poor MultiSensor cell signal, poor Internet connection to device running app or browser, Motorola...
User Guide
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... dashboard will show you tap the Refresh button, the device will be replaced. • Problem: Not sending alerts via text (or email, phone) • Possible causes: Alert not enabled, threshold not configured properly, Alert Recipient not configured properly • Solution: Recheck all alert settings, including whether the expected alert is not online, check that the exposed metal contacts of flooding...
... dashboard will show you tap the Refresh button, the device will be replaced. • Problem: Not sending alerts via text (or email, phone) • Possible causes: Alert not enabled, threshold not configured properly, Alert Recipient not configured properly • Solution: Recheck all alert settings, including whether the expected alert is not online, check that the exposed metal contacts of flooding...
User Guide
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...MTRLC LLC 2019. and are used in a particular installation. CAN ICES-3(B)/NMB-3(B) This Class B digital apparatus complies with the instructions, may cause harmful interference to operate the equipment. Any changes or modifications could void the user's authority to radio communications. MOTOROLA and the Stylized M Logo are...: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is no guarantee that interference will not...
...MTRLC LLC 2019. and are used in a particular installation. CAN ICES-3(B)/NMB-3(B) This Class B digital apparatus complies with the instructions, may cause harmful interference to operate the equipment. Any changes or modifications could void the user's authority to radio communications. MOTOROLA and the Stylized M Logo are...: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is no guarantee that interference will not...