User Guide
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... Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP.../IP ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem...
... Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP.../IP ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem...
User Guide
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... the IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 ...Removing the USB Driver from Windows 98 or Windows Me 45 Removing the USB Driver from Windows 2000 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
... the IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 ...Removing the USB Driver from Windows 98 or Windows Me 45 Removing the USB Driver from Windows 2000 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
User Guide
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...XP™ that is not installed, follow the installation instructions provided with Microsoft Windows®, Macintosh®, and UNIX® computers. You can upgrade your USB drivers from the Main Menu on the SURFboard Cable Modem CD-ROM. You can start the Installation Assistant from our Downloads page http://broadband.motorola.../100Base-T Ethernet card. X Home Print Exit 7 SB5100 Series Cable Modem User Guide For Microsoft Windows computers, the Installation Assistant application automatically checks your SURFboard cable modem. Windows® 95, UNIX, or Macintosh computers ...
...XP™ that is not installed, follow the installation instructions provided with Microsoft Windows®, Macintosh®, and UNIX® computers. You can upgrade your USB drivers from the Main Menu on the SURFboard Cable Modem CD-ROM. You can start the Installation Assistant from our Downloads page http://broadband.motorola.../100Base-T Ethernet card. X Home Print Exit 7 SB5100 Series Cable Modem User Guide For Microsoft Windows computers, the Installation Assistant application automatically checks your SURFboard cable modem. Windows® 95, UNIX, or Macintosh computers ...
User Guide
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... FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "Setting Up a USB Driver in Windows 2000" on page 16 • "Setting Up a USB Driver in Windows Me" on page 20...USB Driver in the USB cable. Perform the appropriate procedure for your CD-ROM drive before you finish setting up a USB driver. For those systems, you can continue with "Configuring TCP/IP" on page 21 When you plug in Windows XP" on page 22. X Home Print Exit 11 SB5100 Series Cable Modem ...
... FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "Setting Up a USB Driver in Windows 2000" on page 16 • "Setting Up a USB Driver in Windows Me" on page 20...USB Driver in the USB cable. Perform the appropriate procedure for your CD-ROM drive before you finish setting up a USB driver. For those systems, you can continue with "Configuring TCP/IP" on page 21 When you plug in Windows XP" on page 22. X Home Print Exit 11 SB5100 Series Cable Modem ...
User Guide
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X Home Print Exit 21 SB5100 Series Cable Modem User Guide Although your CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is the same. . Otherwise, be different than in the images in this guide, the procedure is inserted into the...
X Home Print Exit 21 SB5100 Series Cable Modem User Guide Although your CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is the same. . Otherwise, be different than in the images in this guide, the procedure is inserted into the...
User Guide
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... 38. Remove the USB driver. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Problem Cannot send or receive data Problems related to unsuccessful USB driver installation Possible Solutions Check the lights on page 54 X Home Print Exit 43 SB5100 Series Cable Modem ... "Removing the USB Driver from Windows 2000" on page 49 • "Removing the USB Driver from Windows XP" on the front panel. Call your data service will not function. Follow the instructions in Standby mode. Check the coaxial cable at the cable modem and wall outlet....
... 38. Remove the USB driver. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Problem Cannot send or receive data Problems related to unsuccessful USB driver installation Possible Solutions Check the lights on page 54 X Home Print Exit 43 SB5100 Series Cable Modem ... "Removing the USB Driver from Windows 2000" on page 49 • "Removing the USB Driver from Windows XP" on the front panel. Call your data service will not function. Follow the instructions in Standby mode. Check the coaxial cable at the cable modem and wall outlet....
User Guide
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X Home Print Exit 54 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows XP 1 On the Windows desktop, click Start to display the Start window shown at left. 2 Click Control Panel to step 5. Otherwise, skip to display the Control Panel window. The display varies, depending on your Windows XP view options. 3 If a Category view similar to below is displayed, click Performance and Maintenance.
X Home Print Exit 54 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows XP 1 On the Windows desktop, click Start to display the Start window shown at left. 2 Click Control Panel to step 5. Otherwise, skip to display the Control Panel window. The display varies, depending on your Windows XP view options. 3 If a Category view similar to below is displayed, click Performance and Maintenance.
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X Home Print Exit 55 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 4 On the Performance and Maintenance window, click System to step 6. Skip to display the System Properties window.
X Home Print Exit 55 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 4 On the Performance and Maintenance window, click System to step 6. Skip to display the System Properties window.
User Guide
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 5 If a classic view similar to at left is displayed, click System to display the System Properties window. X Home Print Exit 56 SB5100 Series Cable Modem User Guide
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 5 If a classic view similar to at left is displayed, click System to display the System Properties window. X Home Print Exit 56 SB5100 Series Cable Modem User Guide
User Guide
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X Home Print Exit 57 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 6 On the System Properties window, click the Hardware tab. 7 Double-click the Device Manager button to display the Device Manager window.
X Home Print Exit 57 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 6 On the System Properties window, click the Hardware tab. 7 Double-click the Device Manager button to display the Device Manager window.
User Guide
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X Home Print Exit 58 SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed on the window near the top. 10 Click... 11 Close the Device Manager window. 12 Close the Control Panel window. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 8 On the Device Manager window, double-click Network adapters. 9 Click the Motorola SURFboard USB Cable Modem. The Uninstall icon is the same.
X Home Print Exit 58 SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed on the window near the top. 10 Click... 11 Close the Device Manager window. 12 Close the Control Panel window. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 8 On the Device Manager window, double-click Network adapters. 9 Click the Motorola SURFboard USB Cable Modem. The Uninstall icon is the same.
User Guide
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...Explorer may appear slightly different than in the CD-ROM drive. The SURFboard Cable Modem USB Driver Removal window is displayed. 14 Press the Esc key on the keyboard ...Motorola CD icon (D: in the image). 19 Double-click remove or remove.exe to run the Remove utility from Windows XP, continued License 13 Insert the SURFboard Cable Modem... CD-ROM in the image on this page. There are slight variations between Windows versions and you can configure Windows Explorer as you like. X Home Print Exit 59 SB5100 Series Cable Modem...
...Explorer may appear slightly different than in the CD-ROM drive. The SURFboard Cable Modem USB Driver Removal window is displayed. 14 Press the Esc key on the keyboard ...Motorola CD icon (D: in the image). 19 Double-click remove or remove.exe to run the Remove utility from Windows XP, continued License 13 Insert the SURFboard Cable Modem... CD-ROM in the image on this page. There are slight variations between Windows versions and you can configure Windows Explorer as you like. X Home Print Exit 59 SB5100 Series Cable Modem...
User Guide
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... have problems, contact your cable service provider. After you continue to the ones shown at left is disconnected. 21 Click Remove Driver. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 20 The window on the left are displayed on the SURFboard Cable Modem USB Driver Removal window. Be...
... have problems, contact your cable service provider. After you continue to the ones shown at left is disconnected. 21 Click Remove Driver. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License 20 The window on the left are displayed on the SURFboard Cable Modem USB Driver Removal window. Be...
Installation Manual
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... Installing a Single User ...3-3 Setting Up a USB Driver...3-5 Setting Up a USB Driver for Windows 98 ...3-5 Setting Up a USB Driver for Windows 2000 ...3-10 Setting Up a USB Driver for Windows Me ...3-14 Setting Up a USB Driver for Windows XP ...3-16 Configuring the Computer for TCP/IP ...3-18 ... Windows XP 3-29 Renewing an IP Address...3-31 Installing Multiple Users ...3-31 Removing the USB Driver...3-33 Removing the USB Driver from Windows 98 or Windows Me 3-33 Removing the USB Driver from Windows 2000 ...3-37 Removing USB Driver from Windows XP...3-41 SURFboard Cable Modem Installation ...
... Installing a Single User ...3-3 Setting Up a USB Driver...3-5 Setting Up a USB Driver for Windows 98 ...3-5 Setting Up a USB Driver for Windows 2000 ...3-10 Setting Up a USB Driver for Windows Me ...3-14 Setting Up a USB Driver for Windows XP ...3-16 Configuring the Computer for TCP/IP ...3-18 ... Windows XP 3-29 Renewing an IP Address...3-31 Installing Multiple Users ...3-31 Removing the USB Driver...3-33 Removing the USB Driver from Windows 98 or Windows Me 3-33 Removing the USB Driver from Windows 2000 ...3-37 Removing USB Driver from Windows XP...3-41 SURFboard Cable Modem Installation ...
Installation Manual
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... information, check our website http://www.motorola.com/broadband. For more information on errors, refer to the USB port on the cable modem. Connect the USB cable to the cable modem using one of following : # "...SURFboard Cable Modem CD-ROM is inserted in your Macintosh or UNIX user manual SURFboard Cable Modem Installation Manual The SURFboard cable modem automatically loads configuration updates. The SURFboard cable modem automatically reboots if the IP address and the cable modem configuration file is not found. Then perform one of the following : # "Setting Up a USB Driver...
... information, check our website http://www.motorola.com/broadband. For more information on errors, refer to the USB port on the cable modem. Connect the USB cable to the cable modem using one of following : # "...SURFboard Cable Modem CD-ROM is inserted in your Macintosh or UNIX user manual SURFboard Cable Modem Installation Manual The SURFboard cable modem automatically loads configuration updates. The SURFboard cable modem automatically reboots if the IP address and the cable modem configuration file is not found. Then perform one of the following : # "Setting Up a USB Driver...
Installation Manual
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...after several seconds, the following subsections provide instructions for setting up a USB driver for Windows 98, Windows 2000, Windows Me, and Windows XP. SURFboard Cable Modem Installation Manual This CD contains the USB drivers and must be inserted and read by the PC before plugging in this ...manual, the procedure is complete before you connect the cable modem to load them from the Microsoft ...
...after several seconds, the following subsections provide instructions for setting up a USB driver for Windows 98, Windows 2000, Windows Me, and Windows XP. SURFboard Cable Modem Installation Manual This CD contains the USB drivers and must be inserted and read by the PC before plugging in this ...manual, the procedure is complete before you connect the cable modem to load them from the Microsoft ...
Installation Manual
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... or you plug in the USB cable. System files are needed when loading the USB drivers. SURFboard Cable Modem Installation Manual The PC automatically recognizes the USB connection and after several seconds, the following window is displayed: Although the SURFboard cable modem model number may be different than... Install the software automatically is complete before plugging in the USB cable. 3-16 Installation and Operation Setting Up a USB Driver for Windows XP To set up a USB driver for Windows XP: 1 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you ...
... or you plug in the USB cable. System files are needed when loading the USB drivers. SURFboard Cable Modem Installation Manual The PC automatically recognizes the USB connection and after several seconds, the following window is displayed: Although the SURFboard cable modem model number may be different than... Install the software automatically is complete before plugging in the USB cable. 3-16 Installation and Operation Setting Up a USB Driver for Windows XP To set up a USB driver for Windows XP: 1 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you ...
Installation Manual
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When you have successfully finished setting up the USB driver, you have difficulties setting up the USB driver, follow the instructions for "Removing the USB Driver from Windows XP on page 3-21. If you can continue with "Configuring for the correct USB drivers and installs them. Windows XP automatically searches for TCP/IP in Windows XP," on page 3-41. The following window is displayed: 5 Click Finish to complete the installation. SURFboard Cable Modem Installation Manual Installation and Operation 3-17 4 Click Next.
When you have successfully finished setting up the USB driver, you have difficulties setting up the USB driver, follow the instructions for "Removing the USB Driver from Windows XP on page 3-21. If you can continue with "Configuring for the correct USB drivers and installs them. Windows XP automatically searches for TCP/IP in Windows XP," on page 3-41. The following window is displayed: 5 Click Finish to complete the installation. SURFboard Cable Modem Installation Manual Installation and Operation 3-17 4 Click Next.
Installation Manual
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... Me: 1 Ensure that the USB cable is displayed: SURFboard Cable Modem Installation Manual Removing the USB Driver from Windows 98 or Windows Me To remove the USB driver from the SURFboard cable modem. Installation and Operation 3-33 Removing the USB Driver The following sections describe how to restarting... or the PC will re-detect the modem and reinstall the USB driver. 2 On the Windows Desktop, right-click the Network Neighborhood icon for Windows 98 or My Network Places for Windows 98, Windows Me, Windows 2000, and Windows XP...
... Me: 1 Ensure that the USB cable is displayed: SURFboard Cable Modem Installation Manual Removing the USB Driver from Windows 98 or Windows Me To remove the USB driver from the SURFboard cable modem. Installation and Operation 3-33 Removing the USB Driver The following sections describe how to restarting... or the PC will re-detect the modem and reinstall the USB driver. 2 On the Windows Desktop, right-click the Network Neighborhood icon for Windows 98 or My Network Places for Windows 98, Windows Me, Windows 2000, and Windows XP...
Installation Manual
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Informational messages similar to display the Windows XP Start window: SURFboard Cable Modem Installation Manual Removing USB Driver from Windows XP To remove USB driver from "Setting Up a USB Driver for Windows 2000," on the SURFboard Cable Modem USB Driver Removal window. After you remove the USB driver, re-install the USB driver from Windows XP: 1 Click Start to the ones shown in the window above are displayed on page 3-10. Installation and Operation 3-41 18 Click Remove Driver.
Informational messages similar to display the Windows XP Start window: SURFboard Cable Modem Installation Manual Removing USB Driver from Windows XP To remove USB driver from "Setting Up a USB Driver for Windows 2000," on the SURFboard Cable Modem USB Driver Removal window. After you remove the USB driver, re-install the USB driver from Windows XP: 1 Click Start to the ones shown in the window above are displayed on page 3-10. Installation and Operation 3-41 18 Click Remove Driver.