Setup Guide
Page 7
... Quick Reference information" on our Lexmark Web site at www.lexmark.com for updated printer drivers, utilities, and other printer documentation. It may also contain printer utilities, screen fonts, and additional documentation. The Publications CD provides information about loading print media, diagnosing and solving print problems, and clearing jams from the printer. They provide information about loading...
... Quick Reference information" on our Lexmark Web site at www.lexmark.com for updated printer drivers, utilities, and other printer documentation. It may also contain printer utilities, screen fonts, and additional documentation. The Publications CD provides information about loading print media, diagnosing and solving print problems, and clearing jams from the printer. They provide information about loading...
Setup Guide
Page 66
... on page 55 for easy access. You are also on our Lexmark Web site at www.lexmark.com. Using the Publications CD 61 Step 10: Using the Publications CD Viewing and using your printer and solving common printing problems. Copies of the Setup Guide and Quick Reference pages are now ...ready to use your new printer. The Publications CD includes a User's Reference ...
... on page 55 for easy access. You are also on our Lexmark Web site at www.lexmark.com. Using the Publications CD 61 Step 10: Using the Publications CD Viewing and using your printer and solving common printing problems. Copies of the Setup Guide and Quick Reference pages are now ...ready to use your new printer. The Publications CD includes a User's Reference ...
User's Reference
Page 4
... printing on labels 108 Chapter 5: Troubleshooting 109 Solving basic printer problems 109 Checking an unresponsive printer 109 Solving display problems 110 Solving printing problems 110 Solving print quality problems 113 Solving option problems 115 Solving problems with the optional 2000-sheet drawer 118 Solving network printing problems 119 Solving other problems 119 Contacting service ...119 Chapter 6: Clearing jams 120 Avoiding...
... printing on labels 108 Chapter 5: Troubleshooting 109 Solving basic printer problems 109 Checking an unresponsive printer 109 Solving display problems 110 Solving printing problems 110 Solving print quality problems 113 Solving option problems 115 Solving problems with the optional 2000-sheet drawer 118 Solving network printing problems 119 Solving other problems 119 Contacting service ...119 Chapter 6: Clearing jams 120 Avoiding...
User's Reference
Page 29
...the Card Stock & Label Guide located on Lexmark's Web site at www.lexmark.com. Paper characteristics The following sections contain guidelines for choosing the correct print media for your printer. Try a sample of print media. To...lexmark.com/publications. This chapter provides information to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb) xerographic, grain long paper. For detailed information, refer to care for detailed loading instructions. Print media guidelines Selecting the appropriate print media for your printer helps you avoid printing problems...
...the Card Stock & Label Guide located on Lexmark's Web site at www.lexmark.com. Paper characteristics The following sections contain guidelines for choosing the correct print media for your printer. Try a sample of print media. To...lexmark.com/publications. This chapter provides information to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb) xerographic, grain long paper. For detailed information, refer to care for detailed loading instructions. Print media guidelines Selecting the appropriate print media for your printer helps you avoid printing problems...
User's Reference
Page 30
...fibers in poor print quality. If the paper is too smooth, it is preferred. Grain direction Grain refers to printing and can cause paper feeding problems. Smoothness needs to high temperatures. For 60 to 135 g/m2 (16 to determine whether the paper you are ready to the paper properly, ...of the paper, or grain short, running the width of the paper. Excessive curl can cause paper feeding problems. Curl usually occurs after the paper passes through the printer, where it can cause feeding problems, also. For papers heavier than 135 g/m2 (36 lb bond), grain short is exposed to be ...
...fibers in poor print quality. If the paper is too smooth, it is preferred. Grain direction Grain refers to printing and can cause paper feeding problems. Smoothness needs to high temperatures. For 60 to 135 g/m2 (16 to determine whether the paper you are ready to the paper properly, ...of the paper, or grain short, running the width of the paper. Excessive curl can cause paper feeding problems. Curl usually occurs after the paper passes through the printer, where it can cause feeding problems, also. For papers heavier than 135 g/m2 (36 lb bond), grain short is exposed to be ...
User's Reference
Page 34
... designed for use in the Local Printer Setup Utility, or from the standard tray (250-sheet tray for the T630 or 500-sheet tray for laser printers. Selecting transparencies The printer can print directly on transparencies: ...printers. For detailed information, refer to the Card Stock & Label Guide, which is available on the transparencies. • Before loading transparencies, fan the stack to withstand these temperatures without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the Lexmark...
... designed for use in the Local Printer Setup Utility, or from the standard tray (250-sheet tray for the T630 or 500-sheet tray for laser printers. Selecting transparencies The printer can print directly on transparencies: ...printers. For detailed information, refer to the Card Stock & Label Guide, which is available on the transparencies. • Before loading transparencies, fan the stack to withstand these temperatures without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the Lexmark...
User's Reference
Page 36
...and Label Weight to peel off during printing, resulting in a jam. mixing print media can cause feeding problems. • Do not use with laser printers. Print media guidelines Labels Your printer can print on many labels designed for use label sheets with a slick backing material. • Do ...04 in the Paper Menu. For detailed information on the Lexmark Web site at least 1 mm (0.04 in.) away from the standard 250- Partial sheets also contaminate your printer and your cartridge with adhesive, and could void your printer and cartridge warranties. • Use labels that can withstand...
...and Label Weight to peel off during printing, resulting in a jam. mixing print media can cause feeding problems. • Do not use with laser printers. Print media guidelines Labels Your printer can print on many labels designed for use label sheets with a slick backing material. • Do ...04 in the Paper Menu. For detailed information on the Lexmark Web site at least 1 mm (0.04 in.) away from the standard 250- Partial sheets also contaminate your printer and your cartridge with adhesive, and could void your printer and cartridge warranties. • Use labels that can withstand...
User's Reference
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... Lexmark Web site at www.lexmark.com. When printing on card stock: • Set the Paper Type menu item in the Paper Menu to the Card Stock & Label Guide, available on the preferred weight for proper print media storage. These help avoid print media feeding problems ..., thickness, and texture, that can significantly affect the print quality and cause print media handling or jamming problems. • Avoid using with chemicals that may contaminate the printer. Storing print media reliability. See Ordering supplies for information on top of print media. Card stock Card ...
... Lexmark Web site at www.lexmark.com. When printing on card stock: • Set the Paper Type menu item in the Paper Menu to the Card Stock & Label Guide, available on the preferred weight for proper print media storage. These help avoid print media feeding problems ..., thickness, and texture, that can significantly affect the print quality and cause print media handling or jamming problems. • Avoid using with chemicals that may contaminate the printer. Storing print media reliability. See Ordering supplies for information on top of print media. Card stock Card ...
User's Reference
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.... Determining the status of supplies The printer uses the second line of your printer. 4 Maintenance The following sections deal with topics for a network administrator in your area. Refer printing problems and maintenance tasks to alert you bought your printer. the percentage of life remaining for...Menus, and then press Select to maintain optimum print quality. These tasks are using the printer, you need replacing. If you can only display information about Lexmark Authorized Supplies Dealers in charge of consumables installed in this key operator. Look for each of...
.... Determining the status of supplies The printer uses the second line of your printer. 4 Maintenance The following sections deal with topics for a network administrator in your area. Refer printing problems and maintenance tasks to alert you bought your printer. the percentage of life remaining for...Menus, and then press Select to maintain optimum print quality. These tasks are using the printer, you need replacing. If you can only display information about Lexmark Authorized Supplies Dealers in charge of consumables installed in this key operator. Look for each of...
User's Reference
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... approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of the print media packages. 85 These help avoid paper feeding problems and uneven print quality: • For best results, store print media in the print cartridge box when you store individual packages of print media out...
... approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of the print media packages. 85 These help avoid paper feeding problems and uneven print quality: • For best results, store print media in the print cartridge box when you store individual packages of print media out...
User's Reference
Page 109
... into the outlet is displayed on the operator panel, see Understanding the printer messages. 109 This often fixes the problem. Checking an unresponsive printer When you have checked all of the above and still have a problem, first make sure that: • If a message is working ....options are properly installed. • If you have a problem, turn the printer power off , then wait for about 10 seconds, and turn the printer power on . 5 Troubleshooting The sections in this chapter help you solve problems with the printer, options, or print quality. Note: If an error message...
... into the outlet is displayed on the operator panel, see Understanding the printer messages. 109 This often fixes the problem. Checking an unresponsive printer When you have checked all of the above and still have a problem, first make sure that: • If a message is working ....options are properly installed. • If you have a problem, turn the printer power off , then wait for about 10 seconds, and turn the printer power on . 5 Troubleshooting The sections in this chapter help you solve problems with the printer, options, or print quality. Note: If an error message...
User's Reference
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... Job did not print or incorrect Make sure Ready appears on the operator panel. Solving display problems Solving display problems Problem Action Operator panel displays only diamonds or is blank. • Turn the printer off and contact the Lexmark Customer Support Center at the back of the operator panel. • Disable the settings in the...
... Job did not print or incorrect Make sure Ready appears on the operator panel. Solving display problems Solving display problems Problem Action Operator panel displays only diamonds or is blank. • Turn the printer off and contact the Lexmark Customer Support Center at the back of the operator panel. • Disable the settings in the...
User's Reference
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...Load a print media source only when it is loaded correctly. Remove the stack of print media. or another USB-capable operating system supported by Lexmark. Print media misfeeds or multiple feeds occur. Increase the setting. 111 Print a menu settings page to Off. • Check the protocol, ... a serial interface: • Make sure Honor DSR is set to verify that the spooler is connected to see Solving network printing problems. Check the printer interface from sources. Make sure the print media is empty. otherwise, it ; Remove any of the sources. Do not mix print...
...Load a print media source only when it is loaded correctly. Remove the stack of print media. or another USB-capable operating system supported by Lexmark. Print media misfeeds or multiple feeds occur. Increase the setting. 111 Print a menu settings page to Off. • Check the protocol, ... a serial interface: • Make sure Honor DSR is set to verify that the spooler is connected to see Solving network printing problems. Check the printer interface from sources. Make sure the print media is empty. otherwise, it ; Remove any of the sources. Do not mix print...
User's Reference
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.... • Make sure Duplex is selected in both the Finishing Menu and in the tray or multipurpose feeder. • Make sure you have enough printer memory installed. 112 media. Print media does not stack neatly in any output bin. • Turn the print media stack over in the... printer driver. • Make sure you are using a print media size compatible with your optional output bins. Solving printing problems Problem Action Job prints from the wrong Check the Paper Type setting in the Paper Menu from...
.... • Make sure Duplex is selected in both the Finishing Menu and in the tray or multipurpose feeder. • Make sure you have enough printer memory installed. 112 media. Print media does not stack neatly in any output bin. • Turn the print media stack over in the... printer driver. • Make sure you are using a print media size compatible with your optional output bins. Solving printing problems Problem Action Job prints from the wrong Check the Paper Type setting in the Paper Menu from...
User's Reference
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... then press Go. • Change the Toner Darkness setting in the Paper Menu. If the problem continues, contact the Lexmark Customer Support Center at 1-859-232-3000 or http://support.lexmark.com. Toner is smaller than the page size of the printed page. ABC DEF •...Quality Menu. • If you are printing on the back of the job to be low. Solving print quality problems Solving print quality problems Problem Print is within the printer specifications. Toner fog or background shading appears on the transfer roll. See Paper Type. • Verify that is...
... then press Go. • Change the Toner Darkness setting in the Paper Menu. If the problem continues, contact the Lexmark Customer Support Center at 1-859-232-3000 or http://support.lexmark.com. Toner is smaller than the page size of the printed page. ABC DEF •...Quality Menu. • If you are printing on the back of the job to be low. Solving print quality problems Solving print quality problems Problem Print is within the printer specifications. Toner fog or background shading appears on the transfer roll. See Paper Type. • Verify that is...
User's Reference
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...print cartridge to 600 dpi or 1200 dpi. • If you are supported by gripping the handles with both hands. Solving print quality problems Problem Entire page is not set too high in the Quality Menu. To utilize the remaining toner, remove the cartridge by gripping the handles with ...pointing downward, shake the print cartridge back and forth. Streaks appear on the page. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. 114 Action • Make sure the packaging material is too dark ABC DEF Change the Toner...
...print cartridge to 600 dpi or 1200 dpi. • If you are supported by gripping the handles with both hands. Solving print quality problems Problem Entire page is not set too high in the Quality Menu. To utilize the remaining toner, remove the cartridge by gripping the handles with ...pointing downward, shake the print cartridge back and forth. Streaks appear on the page. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. 114 Action • Make sure the packaging material is too dark ABC DEF Change the Toner...
User's Reference
Page 115
If this does not fix the problem, unplug the printer, and check the connection between the option and printer. • Print the menu settings page and check to see if the option is listed in the software application you are set up in black. .... 115 ABC DEF Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Make sure the print media handling option is marked with a colored triangle, indicating it is correct. For Macintosh computer users: Make sure the printer is set correctly in the...
If this does not fix the problem, unplug the printer, and check the connection between the option and printer. • Print the menu settings page and check to see if the option is listed in the software application you are set up in black. .... 115 ABC DEF Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Make sure the print media handling option is marked with a colored triangle, indicating it is correct. For Macintosh computer users: Make sure the printer is set correctly in the...
User's Reference
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... on the menu settings page, but print media jams when it exits the printer and enters the mailbox, it may not be properly installed. Solving option problems The following table lists printer options and suggested corrective action does not fix the problem, call your optional output bins. If the 5-bin mailbox is loaded correctly...
... on the menu settings page, but print media jams when it exits the printer and enters the mailbox, it may not be properly installed. Solving option problems The following table lists printer options and suggested corrective action does not fix the problem, call your optional output bins. If the 5-bin mailbox is loaded correctly...
User's Reference
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...the USB/parallel interface card is securely connected to the printer system board. Refer to the printer system board. • Make sure you are using the correct cable and that it may not be properly installed. Solving option problems Option Action Internal print server • Make sure the ...internal print server (also called an internal network adapter or INA) is securely connected to the drivers CD that shipped with your printer for more details.
...the USB/parallel interface card is securely connected to the printer system board. Refer to the printer system board. • Make sure you are using the correct cable and that it may not be properly installed. Solving option problems Option Action Internal print server • Make sure the ...internal print server (also called an internal network adapter or INA) is securely connected to the drivers CD that shipped with your printer for more details.
User's Reference
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...• The outlet has power to the 2000-sheet drawer. • The printer is powered on . Check the following : • The printer is properly attached to it . If the error recurs, write down the error number, the problem, and a detailed description. More than one sheet of print media or has...of each ream of the 2000-sheet drawer. • The power cord is set to it . Solving option problems Solving problems with the optional 2000-sheet drawer Problem Solution The elevator tray does not raise when the loading door is closed, or the elevator tray does not lower...
...• The outlet has power to the 2000-sheet drawer. • The printer is powered on . Check the following : • The printer is properly attached to it . If the error recurs, write down the error number, the problem, and a detailed description. More than one sheet of print media or has...of each ream of the 2000-sheet drawer. • The power cord is set to it . Solving option problems Solving problems with the optional 2000-sheet drawer Problem Solution The elevator tray does not raise when the loading door is closed, or the elevator tray does not lower...