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Service Manual - Page 1
Lexmark 3000 Color Jetprinter™
4095-001
• Table of Contents
• Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
Service Manual - Page 2
...This publication could include technical inaccuracies or typographical errors. In the United Kingdom and Eire, send to your printer has broken or missing parts, or if you . In the United Kingdom...for reader's comments is subject to restrictions as set forth in subparagraph (c)(1)(ii) of their respective owners.
© Copyright Lexmark International, Inc. 1997. Some states do not ...
Service Manual - Page 5
... as general environmental and safety instructions.
2. Repair Information provides instructions for individual FRUs. Diagnostic Aids contains tests and checks used to isolate failing field replaceable units (FRUs).
3. Diagnostic Information contains error indicator table, symptom table, and service checks used to repair it. Preface
1
This manual is divided into the following chapters...
Service Manual - Page 11
...
or printheads are customer replaceable supply items. A single printhead provides three colors and composite black printing. Power Consumption
• Less than 3.5 Watts - Idle Mode (power on - General Information
The Lexmark 3000 Color Jetprinter is a paper out condition. The printer contains two print cartridges (color and black), which are installed incorrectly.
not printing) •...
Service Manual - Page 12
... of Forms Electrostatic Discharge Field Replaceable Unit High Voltage Power Supply Low Voltage Power Supply Original Equipment Manufacturer Volts alternating current Volts direct current Zero Insertion Force
1-2
Maintenance Approach
The diagnostic information in this manual leads you complete the repair, perform tests as needed to verify the repair. Begin with "Error Indicator Table" on page...
Service Manual - Page 14
...Install print cartridge buttons do not operate
Busy light does not come on page 2-7. Replace the system board
2-2 Symptom Tables
Locate the symptom in the following tables and take the appropriate action. Maintenance Station Problems...
Operator Panel
Action
Go to the 'Carrier Transport Service Check' on page 2-5. Carrier Transport Problems
Symptom
• No carrier movement • Slow...
Service Manual - Page 15
... 2-10.
Symptom No power in characters • Light print • Prints off
• Ink smearing • Vertical streaks on paper • Print lines crowded
Action Go to the 'Print Quality Service Check' on page 2-12.
Diagnostic Information 2-3 Paper Feed Problems
Symptom
• Fails to pick paper • Picks more than one sheet of...
Service Manual - Page 16
... run
Power light, but no errors, go to the 'Error Indicator Table' on page 2-1, locate the symptom and take the indicated action. Go to the 'Paper Feed Service Check' on page 2-5.
2-4 ... slams side frame
Action Go to the 'Carrier Transport Service Check' on . After 30 seconds the carrier moves over the maintenance sta-
Replace the system board.
Power-On Self Test (POST) Sequence...
Service Manual - Page 18
Be sure the envelope guide is present, replace the home position sensor.
Envelope Feed Service Check
FRU 1 Envelope Guide
Action
Be sure the envelope guide has been turned to the 'Maintenance Station Service Check' on page 2-8.
2-6 A problem with the maintenance station can cause carrier movement problems at the system board. Go to the envelope load position. If the voltage...
Service Manual - Page 19
...station causing the cap to rise and seal the printhead.
Check for worn or broken parts. The wiper cleans the printhead nozzles as the carrier leaves the maintenance station. After ...nozzles when the carrier is not being used to prevent the
nozzles from drying. Maintenance Station Service Check
The maintenance station has two functions:
• Cleans the printhead nozzles during the print...
Service Manual - Page 20
...for motor pins shorted to turn, can cause intermittent false paper jam errors. Plug the printer in and check for a pulse of paper is... in the motor, an open or short in the motor driver on the system board, or a bind in the paper.... housing. If you still have paper jam problems, continue with the service check. If the readings are incorrect, replace the motor. Although the paper feeds in...
Service Manual - Page 24
...Reseat the printhead cables in the print cartridge). This problem resolves quickly as when green prints for yellow, (...
2-12 If cross contamination occurs, check the following parts for damage. • Printhead nozzle plate was resealed with tape.
Print Quality Service Check
FRU / Function 1 Print Cartridge 2 Color Print
Cartridge Cross Contamination
3 Printhead Carrier Assembly
Action
...
Service Manual - Page 25
...Intermittent nozzle failures can be caused by paper problems or problems in the diagonal line similar to the carrier, for wear. Perform the 'Maintenance Station Service Check' on page 2-7, then return to ... • Paper path for a break in the maintenance station. Ink smudging and smearing can be caused by worn parts in the diagonal line of the test pattern. You may need ...
Service Manual - Page 63
...Error Indicator Table 2-1 ESD-Sensitive Parts 4-1
G
General Information 1-1
L
Lubrication Specifications 6-1
M
Maintenance 2-7 Maintenance Approach 1-2
P
Parts Catalog 7-1 POST
Sequence 2-4 Symptom Table 2-4 Power 2-11, 4-8 Power Consumption 1-1 Preventive Maintenance 6-1 Problems...4-11 Wiper and Cap 4-7
Repair Information 4-1
S
Safety Information vi Service Checks
Carrier Transport 2-5 Envelope ...
Service Manual - Page 65
... purchase. Did you .
1.
What can we do to which this publication, with the understanding that Lexmark may use this form to communicate your comments about supplies, service, applications, and so on will slow response time considerably. Lexmark 3000 Color Jetprinter Service Manual P/N 11B5909
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