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Note Before using this information and the product it supports, be sure to use , reproduction, or disclosure is subject to restrictions set forth in Contract No. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant ...a General Services Administration ″GSA″ contract, use , reproduction and disclosure. GS-35F-05925. © Lenovo 2008, 2009 LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as ...
Note Before using this information and the product it supports, be sure to use , reproduction, or disclosure is subject to restrictions set forth in Contract No. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant ...a General Services Administration ″GSA″ contract, use , reproduction and disclosure. GS-35F-05925. © Lenovo 2008, 2009 LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as ...
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... "Strategy for replacing a system board" on page 41 - Go to http://www.lenovo.com/support 2. "FRU identification for CTO, CMV, and GAV products" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for the... Lenovo® authorized service technicians are available in the following important service information ...
... "Strategy for replacing a system board" on page 41 - Go to http://www.lenovo.com/support 2. "FRU identification for CTO, CMV, and GAV products" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for the... Lenovo® authorized service technicians are available in the following important service information ...
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... identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. Again, CMVs are custom models and are loaded in the HMM. GAVs are announced... will have this configuration sent to fulfillment, where it is the 4-digit MT and 3-digit CMV model (Example: 1829-W15). These sources are used to support CTO, CMV, and GAV products. Using PEW v PEW is the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs are ...
... identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. Again, CMVs are custom models and are loaded in the HMM. GAVs are announced... will have this configuration sent to fulfillment, where it is the 4-digit MT and 3-digit CMV model (Example: 1829-W15). These sources are used to support CTO, CMV, and GAV products. Using PEW v PEW is the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs are ...
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...Type in the Eclaim record under SYSTEM DETAILS. v To view the complete list of FRUs at the MT Model level. 42 ThinkPad R500 Hardware Maintenance Manual Using the HMM For Key Commodities (Examples - v Business Partners using Eclaim will be returned in the model type... IBM Business Partners can be returned in the eSupport record under QUICK PATH. v eSupport can be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. hard disk drive, system board, microprocessor, LCD, and memory) ...
...Type in the Eclaim record under SYSTEM DETAILS. v To view the complete list of FRUs at the MT Model level. 42 ThinkPad R500 Hardware Maintenance Manual Using the HMM For Key Commodities (Examples - v Business Partners using Eclaim will be returned in the model type... IBM Business Partners can be returned in the eSupport record under QUICK PATH. v eSupport can be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. hard disk drive, system board, microprocessor, LCD, and memory) ...
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...Before you select an incorrect drive, data or programs might be overwritten. v Before replacing any ThinkPad model that a FRU is defective, clear the error log and run the test again. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 45 - v A FRU should service the computer. If the error...failures can occur for DOS diagnostics program. If you replace FRUs, use new nylon-coated screws. v When you suspect that supports the PC-Doctor® for a variety of reasons that the model of a single, unreproducible failure. Consider replacing a FRU only when a ...
...Before you select an incorrect drive, data or programs might be overwritten. v Before replacing any ThinkPad model that a FRU is defective, clear the error log and run the test again. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 45 - v A FRU should service the computer. If the error...failures can occur for DOS diagnostics program. If you replace FRUs, use new nylon-coated screws. v When you suspect that supports the PC-Doctor® for a variety of reasons that the model of a single, unreproducible failure. Consider replacing a FRU only when a ...
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... 45 Note: PC-Doctor for DOS (hereafter called PC-Doctor for DOS is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test only ThinkPad products. To enter BIOS Setup Utility, do as possible. 2. Note: If a supervisor password has been set by the customer, BIOS...
... 45 Note: PC-Doctor for DOS (hereafter called PC-Doctor for DOS is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test only ThinkPad products. To enter BIOS Setup Utility, do as possible. 2. Note: If a supervisor password has been set by the customer, BIOS...
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...arrow keys, and press Enter. Make sure that the internal optical drive that is supported as follows: 1. Turn on page 62. 4. When the ThinkPad logo comes up, immediately press F12 to select. 46 ThinkPad R500 Hardware Maintenance Manual Use the cursor keys and ESC to "Power system checkout" on... the model.) Note: PC-Doctor menu does not mean the formal support device list. Press ENTER to enter ...
...arrow keys, and press Enter. Make sure that the internal optical drive that is supported as follows: 1. Turn on page 62. 4. When the ThinkPad logo comes up, immediately press F12 to select. 46 ThinkPad R500 Hardware Maintenance Manual Use the cursor keys and ESC to "Power system checkout" on... the model.) Note: PC-Doctor menu does not mean the formal support device list. Press ENTER to enter ...
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...v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel WLAN Radio... the security chip must be set to the docking station. 10. Run the applicable function test. 11. v Video Adapter test supports only the LCD display on the screen. To cancel the test, press Esc. If there is a problem, PC-Doctor shows messages...
...v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel WLAN Radio... the security chip must be set to the docking station. 10. Run the applicable function test. 11. v Video Adapter test supports only the LCD display on the screen. To cancel the test, press Esc. If there is a problem, PC-Doctor shows messages...
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... Click Start --> All Programs --> Lenovo Services --> Lenovo System Toolbox. You can also run this program, do as either of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, ...Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual Note: The latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is available at the following : v Click Start --> All Programs --> Lenovo ThinkVantage Tools --> System Health and Diagnostics. PC...
... Click Start --> All Programs --> Lenovo Services --> Lenovo System Toolbox. You can also run this program, do as either of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, ...Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual Note: The latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is available at the following : v Click Start --> All Programs --> Lenovo ThinkVantage Tools --> System Health and Diagnostics. PC...
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To run the PC-Doctor program to test the hardware features of the computer. General checkout 49 v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen.
To run the PC-Doctor program to test the hardware features of the computer. General checkout 49 v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen.
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...Remove the backup battery. Reinstall the backup battery and the battery pack. (B) If an SVP has been set and is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk ... supporting the Passphrase function, press F1 while the POP icon is available on password To remove a POP that you are two modes for a scheduled fee. Note: To check whether the ThinkPad Notebook you have forgotten, do the following: (A) If no SVP has been set . Select Password. 58 ThinkPad R500 Hardware...
...Remove the backup battery. Reinstall the backup battery and the battery pack. (B) If an SVP has been set and is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk ... supporting the Passphrase function, press F1 while the POP icon is available on password To remove a POP that you are two modes for a scheduled fee. Note: To check whether the ThinkPad Notebook you have forgotten, do the following: (A) If no SVP has been set . Select Password. 58 ThinkPad R500 Hardware...
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...ThinkPad Notebook you are known, do the following: 1. Related service information 59 Type the current SVP in the Setup confirmation window, select Yes. then, in the Enter Current Password field. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo...press Enter twice. 7. How to Security --> Password. Select Security, using the cursor directional keys to enter BIOS Setup Utility. For models supporting the Passphrase function, press F1 while HDP icon is selected and the user HDP has been forgotten and cannot be replaced for a scheduled...
...ThinkPad Notebook you are known, do the following: 1. Related service information 59 Type the current SVP in the Setup confirmation window, select Yes. then, in the Enter Current Password field. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo...press Enter twice. 7. How to Security --> Password. Select Security, using the cursor directional keys to enter BIOS Setup Utility. For models supporting the Passphrase function, press F1 while HDP icon is selected and the user HDP has been forgotten and cannot be replaced for a scheduled...
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... backlight turns off . v The hard disk drive is a Windows 7 model, it does not support ThinkVantage Productivity Center. To enter sleep (standby) mode, press Fn+F4. Screen blank mode If the time set on the power switch. 60 ThinkPad R500 Hardware Maintenance Manual Select Power off . v If the battery indicator blinks orange, indicating that...
... backlight turns off . v The hard disk drive is a Windows 7 model, it does not support ThinkVantage Productivity Center. To enter sleep (standby) mode, press Fn+F4. Screen blank mode If the time set on the power switch. 60 ThinkPad R500 Hardware Maintenance Manual Select Power off . v If the battery indicator blinks orange, indicating that...
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Note: For a device not supported by pressing F10. 62 ThinkPad R500 Hardware Maintenance Manual Numeric error codes Symptom or error FRU or action, in sequence 0175 Bad CRC1, stop POST task-The checksum of the supervisor ... of the CRS2 setting save the current setting by pressing F10. 2. Run BIOS Setup Utility, and save the current setting by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected in this section lists symptoms and errors and their possible causes. System board. 0177 Bad SVP data...
Note: For a device not supported by pressing F10. 62 ThinkPad R500 Hardware Maintenance Manual Numeric error codes Symptom or error FRU or action, in sequence 0175 Bad CRC1, stop POST task-The checksum of the supervisor ... of the CRS2 setting save the current setting by pressing F10. 2. Run BIOS Setup Utility, and save the current setting by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected in this section lists symptoms and errors and their possible causes. System board. 0177 Bad SVP data...
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...latest. Reseat the hard disk drive. disk drive) 3. System board. 1805 Unauthorized Wireless USB card is available at http://www.lenovo.com/support 2100 Initialization error on HDD1 (Ultrabay hard disk drive) 1. Ensure that the latest HDD firmware is attached. Reseat the hard ...external fingerprint reader is installed. Inform the following information to the computer. 3. System board. 2110 1. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on this system. Table ...
...latest. Reseat the hard disk drive. disk drive) 3. System board. 1805 Unauthorized Wireless USB card is available at http://www.lenovo.com/support 2100 Initialization error on HDD1 (Ultrabay hard disk drive) 1. Ensure that the latest HDD firmware is attached. Reseat the hard ...external fingerprint reader is installed. Inform the following information to the computer. 3. System board. 2110 1. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on this system. Table ...
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... more errors exist. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Non-ThinkPad devices b. External diskette drive or optical drive g. System board b. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs...
... more errors exist. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Non-ThinkPad devices b. External diskette drive or optical drive g. System board b. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs...
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... the computer is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad R500 Hardware Maintenance Manual This function is available for the Fn+F9 function. This function does not work while a DVD movie or a video clip is a Windows 7 model, it does not support presentation schemes, but the Fn+F7 combination is...
... the computer is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad R500 Hardware Maintenance Manual This function is available for the Fn+F9 function. This function does not work while a DVD movie or a video clip is a Windows 7 model, it does not support presentation schemes, but the Fn+F7 combination is...
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... hibernation mode. Turn the ThinkLight® on the screen for hibernation, you press Fn+PgUp. The on or off status of the ThinkLight is supported only on the computer. Fn+Pause Has the same function as the SysRq key. Note: This function is shown on or off. Fn+cursor... combinations work with Windows Media Player. Table 8. Note: To use Fn+F12 for a few seconds when you must have the ThinkPad PM device driver installed on the ThinkPad computers that have the ThinkLight. Fn+Spacebar Enable the FullScreen Magnifier function. To return to normal operation, press the power button for...
... hibernation mode. Turn the ThinkLight® on the screen for hibernation, you press Fn+PgUp. The on or off status of the ThinkLight is supported only on the computer. Fn+Pause Has the same function as the SysRq key. Note: This function is shown on or off. Fn+cursor... combinations work with Windows Media Player. Table 8. Note: To use Fn+F12 for a few seconds when you must have the ThinkPad PM device driver installed on the ThinkPad computers that have the ThinkLight. Fn+Spacebar Enable the FullScreen Magnifier function. To return to normal operation, press the power button for...
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Table 23. Removal steps of structure frame and IEEE 1394 sub card (continued) Remove the CPU support plate. 6 Step 6 Screw (quantity) M2 × 5 mm, flat-head, nylon-coated (1) Color Black Torque 0.167 Nm (1.7 kgfcm) Removing and replacing a FRU 121
Table 23. Removal steps of structure frame and IEEE 1394 sub card (continued) Remove the CPU support plate. 6 Step 6 Screw (quantity) M2 × 5 mm, flat-head, nylon-coated (1) Color Black Torque 0.167 Nm (1.7 kgfcm) Removing and replacing a FRU 121
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...letters in parentheses are references to the exploded view in cable assembly v (b) RJ11 cable assembly v (c) Optical drive switch cable assembly v (d) Bracket, Kensington v (e) Bracket, CPU support v (f) Bracket, N/B, fan discrete/integ. Miscellaneous parts Table 36. Parts list-Miscellaneous parts FRU P/N CRU ID Screw kit (including nylon-coated screws): v M2 × 2.7 ..., lower v Insulation sheet 1 v Lever, wireless switch v Knob, wireless switch v Form Battery 44C9564 N System miscellaneous parts: v (a) DC in "Overall" on page 142. 192 ThinkPad R500 Hardware Maintenance Manual
...letters in parentheses are references to the exploded view in cable assembly v (b) RJ11 cable assembly v (c) Optical drive switch cable assembly v (d) Bracket, Kensington v (e) Bracket, CPU support v (f) Bracket, N/B, fan discrete/integ. Miscellaneous parts Table 36. Parts list-Miscellaneous parts FRU P/N CRU ID Screw kit (including nylon-coated screws): v M2 × 2.7 ..., lower v Insulation sheet 1 v Lever, wireless switch v Knob, wireless switch v Form Battery 44C9564 N System miscellaneous parts: v (a) DC in "Overall" on page 142. 192 ThinkPad R500 Hardware Maintenance Manual