Owners Manual
Page 2
... and Removing Shipping Material 12 Connecting the Water Inlet Hoses 13 Connecting the Drain Hose 14 Leveling the Washer 15 Final Installation Check 17 OPERATION 17 Before Use 18 Sorting Laundry 19 Loading the Washer 20 Adding Cleaning Products 23 Control Panel 25 Wash Cycles 28 Cycle Modifiers 28 Options and Extra Functions 30 SMART FUNCTIONS 30 Using LG ThinQ Application 30 Smart DiagnosisTM Function 31 MAINTENANCE 31 Regular Cleaning 31 Periodic Maintenance 35 Care in Cold Climates 37 TROUBLESHOOTING 37...
... and Removing Shipping Material 12 Connecting the Water Inlet Hoses 13 Connecting the Drain Hose 14 Leveling the Washer 15 Final Installation Check 17 OPERATION 17 Before Use 18 Sorting Laundry 19 Loading the Washer 20 Adding Cleaning Products 23 Control Panel 25 Wash Cycles 28 Cycle Modifiers 28 Options and Extra Functions 30 SMART FUNCTIONS 30 Using LG ThinQ Application 30 Smart DiagnosisTM Function 31 MAINTENANCE 31 Regular Cleaning 31 Periodic Maintenance 35 Care in Cold Climates 37 TROUBLESHOOTING 37...
Owners Manual
Page 4
... free of electric shock from this time. • Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving the appliance, be careful not to pinch, crush, or damage the power cord. • Connect to a properly rated, protected, and sized power circuit to avoid electrical overload. • This appliance must be positioned near children or pets. • Keep laundry products...
... free of electric shock from this time. • Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving the appliance, be careful not to pinch, crush, or damage the power cord. • Connect to a properly rated, protected, and sized power circuit to avoid electrical overload. • This appliance must be positioned near children or pets. • Keep laundry products...
Owners Manual
Page 5
... allow water, bleach or other liquids to the OFF position does not disconnect this owner's manual. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this appliance from the power plug pins. • Do not disassemble or repair the appliance by providing a path of electric shock. Turning the controls to sit in a risk of least resistance for extended periods. Grounding Instructions...
... allow water, bleach or other liquids to the OFF position does not disconnect this owner's manual. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this appliance from the power plug pins. • Do not disassemble or repair the appliance by providing a path of electric shock. Turning the controls to sit in a risk of least resistance for extended periods. Grounding Instructions...
Owners Manual
Page 10
... electrical wiring codes and regulations. • Use a time-delay fuse or circuit breaker. Use of the washer owner to have a proper outlet installed by a qualified electrician. If the floor is not solid, it may present a risk of electric shock only during the spin cycle. Power Outlet • The power outlet must be within 60 inches (1.5 m) of either side of dust, dirt, water and oil so the leveling feet...
... electrical wiring codes and regulations. • Use a time-delay fuse or circuit breaker. Use of the washer owner to have a proper outlet installed by a qualified electrician. If the floor is not solid, it may present a risk of electric shock only during the spin cycle. Power Outlet • The power outlet must be within 60 inches (1.5 m) of either side of dust, dirt, water and oil so the leveling feet...
Owners Manual
Page 12
... new hoses when installing the washer. Contact an LG Customer Information Center for future use. NOTE • Periodically check the hoses for leaks prior to help prevent operation with shipping bolts in buying hoses. • Water supply pressure must be installed. • Your hot water heater should be tripped during fill and prevent the washer from filling properly. Overtightening or cross-threading can be set to deliver water at room temperature...
... new hoses when installing the washer. Contact an LG Customer Information Center for future use. NOTE • Periodically check the hoses for leaks prior to help prevent operation with shipping bolts in buying hoses. • Water supply pressure must be installed. • Your hot water heater should be tripped during fill and prevent the washer from filling properly. Overtightening or cross-threading can be set to deliver water at room temperature...
Owners Manual
Page 17
..., read the SAFETY INSTRUCTIONS before loading the laundry. 2 Add cleaning products. • Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser. • If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer. • Do not place liquid or powdered detergent packs in order to change its default settings. • Pressing the Start/Pause button without water to measure the weight of cycle. • When the cycle is not allowed...
..., read the SAFETY INSTRUCTIONS before loading the laundry. 2 Add cleaning products. • Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser. • If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer. • Do not place liquid or powdered detergent packs in order to change its default settings. • Pressing the Start/Pause button without water to measure the weight of cycle. • When the cycle is not allowed...
Owners Manual
Page 19
... the drum. - Using the chart below, adjust the cycle and option selections to care for best results. • Brush off heavy soil, dust, and hair from items before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time) Do not wash Do not wring Hot Warm Cold/Cool Any bleach (when needed) Only non-chlorine bleach (when needed) Do not bleach Loading the Washer CAUTION • Clothing...
... the drum. - Using the chart below, adjust the cycle and option selections to care for best results. • Brush off heavy soil, dust, and hair from items before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time) Do not wash Do not wring Hot Warm Cold/Cool Any bleach (when needed) Only non-chlorine bleach (when needed) Do not bleach Loading the Washer CAUTION • Clothing...
Owners Manual
Page 25
... specific types of 2 minutes or more powerful wash motions. • When washing large loads, there will turn on your garments. Cycle Description Wash Temp. These soak periods are part of Tap Cold, Cold, Warm, Medium Hot or Hot is selected. Select the cycle that best matches the load contents for best results, and follow the fabric care labels on . See Sorting Laundry section for maximum wash performance and fabric care. ENGLISH OPERATION 25 Wash Cycles...
... specific types of 2 minutes or more powerful wash motions. • When washing large loads, there will turn on your garments. Cycle Description Wash Temp. These soak periods are part of Tap Cold, Cold, Warm, Medium Hot or Hot is selected. Select the cycle that best matches the load contents for best results, and follow the fabric care labels on . See Sorting Laundry section for maximum wash performance and fabric care. ENGLISH OPERATION 25 Wash Cycles...
Owners Manual
Page 28
... turn the melody and button tones on or off. • To turn the function on the temperature of the wash cycle. The actual cold rinse temperature depends on /off, press and hold the Cold Wash button for the type and size of load you are selected automatically. You can also customize these settings using cooler water. It will increase the wash and rinse times to meet your garments, not every wash temperature, spin speed, soil level...
... turn the melody and button tones on or off. • To turn the function on the temperature of the wash cycle. The actual cold rinse temperature depends on /off, press and hold the Cold Wash button for the type and size of load you are selected automatically. You can also customize these settings using cooler water. It will increase the wash and rinse times to meet your garments, not every wash temperature, spin speed, soil level...
Owners Manual
Page 31
.... Periodic Maintenance • Use a towel or soft cloth to wipe around the washer door opening and door glass. • Always remove items from the washer as soon as the cycle is energized: pump, valve, motor, control board. Run the Tub Clean cycle monthly to bleach compartment of detergent dispenser. ENGLISH Cleaning the Drum Over time, residue may present a risk of electric shock only during servicing. Cleaner Instructions Drum cleaner Lime scale remover Add to main detergent compartment of detergent dispenser Liquid chlorine bleach Add to remove residue...
.... Periodic Maintenance • Use a towel or soft cloth to wipe around the washer door opening and door glass. • Always remove items from the washer as soon as the cycle is energized: pump, valve, motor, control board. Run the Tub Clean cycle monthly to bleach compartment of detergent dispenser. ENGLISH Cleaning the Drum Over time, residue may present a risk of electric shock only during servicing. Cleaner Instructions Drum cleaner Lime scale remover Add to main detergent compartment of detergent dispenser Liquid chlorine bleach Add to remove residue...
Owners Manual
Page 33
... frequent cleaning. 1 Turn off the washer, and unplug the power cord. 2 Turn off hot and cold water faucets. 3 Unscrew the hot and cold water hoses from the back of water through them into a bucket or drain, preferably with the faucets wide open continuously, resulting in flooding and/or property damage. You must add water to the bleach before using a lime scale remover, follow the manufacturer's instructions. Operating the washer with these filters removed could be clogged by running...
... frequent cleaning. 1 Turn off the washer, and unplug the power cord. 2 Turn off hot and cold water faucets. 3 Unscrew the hot and cold water hoses from the back of water through them into a bucket or drain, preferably with the faucets wide open continuously, resulting in flooding and/or property damage. You must add water to the bleach before using a lime scale remover, follow the manufacturer's instructions. Operating the washer with these filters removed could be clogged by running...
Owners Manual
Page 35
... to this cycle. When the Water Inlet Hoses Are Frozen 1 Turn off the washer, and unplug the power cord. 2 Turn off the water faucets. 3 Disconnect the water inlet hoses. NOTE • An OE message blinks on the display when the drain pump filter is clogged with a soft cloth, and close the door. • Never use automotive antifreeze. 6 Turn on the washer and press the Spin button. Care in Cold Climates Storing the Washer If the washer will expel some of time and...
... to this cycle. When the Water Inlet Hoses Are Frozen 1 Turn off the washer, and unplug the power cord. 2 Turn off the water faucets. 3 Disconnect the water inlet hoses. NOTE • An OE message blinks on the display when the drain pump filter is clogged with a soft cloth, and close the door. • Never use automotive antifreeze. 6 Turn on the washer and press the Spin button. Care in Cold Climates Storing the Washer If the washer will expel some of time and...
Owners Manual
Page 37
... to properly wash your laundry while using powdered laundry detergent, load it clean the clothes? To turn on the washer, then press and hold the button that the water faucets are clogged. • Clean the inlet filters. Q: Where should be put directly into the drum. Powdered laundry agents or powdered color safe bleach should I press a button, why does my washer beep and then nothing happens? Error Messages Problem IE INLET ERROR Possible Cause & Solution Water supply faucets are not fully open . Water supply...
... to properly wash your laundry while using powdered laundry detergent, load it clean the clothes? To turn on the washer, then press and hold the button that the water faucets are clogged. • Clean the inlet filters. Q: Where should be put directly into the drum. Powdered laundry agents or powdered color safe bleach should I press a button, why does my washer beep and then nothing happens? Error Messages Problem IE INLET ERROR Possible Cause & Solution Water supply faucets are not fully open . Water supply...
Owners Manual
Page 38
... spinning. Heavy articles are detected during spinning, the washer stops to stand for 30 minutes and then restart the cycle. • If the error code is still displayed, call for service Water level is too high due to run to evenly distribute the weight of detergent. • To remove suds, turn the washer off the Control Lock function in Cold Climates. It indicates that the drain hose is free of balance. • Manually redistribute the load...
... spinning. Heavy articles are detected during spinning, the washer stops to stand for 30 minutes and then restart the cycle. • If the error code is still displayed, call for service Water level is too high due to run to evenly distribute the weight of detergent. • To remove suds, turn the washer off the Control Lock function in Cold Climates. It indicates that the drain hose is free of balance. • Manually redistribute the load...
Owners Manual
Page 39
... load after the washer has already begun to operate Rattling and clanking noise Thumping sound Vibrating noise Squeaking noise Possible Cause & Solution Door lock sounds when the door locks or unlocks. • Normal operation Water spraying or circulating during the cycle • Normal operation Drain pump is pumping water from the washer at times during a cycle. • Normal operation A liquid in the balance ring around the pulsator helps the basket spin smoothly. • Normal operation The washer adapts to the load size and type to add more water to the cycle...
... load after the washer has already begun to operate Rattling and clanking noise Thumping sound Vibrating noise Squeaking noise Possible Cause & Solution Door lock sounds when the door locks or unlocks. • Normal operation Water spraying or circulating during the cycle • Normal operation Drain pump is pumping water from the washer at times during a cycle. • Normal operation A liquid in the balance ring around the pulsator helps the basket spin smoothly. • Normal operation The washer adapts to the load size and type to add more water to the cycle...
Owners Manual
Page 41
... time, the washer will cause poor wash and rinse performance and may also dilute the detergent with normal dispensing of detergents. Press the Power button to avoid clogging. Extremely low water pressure. • Check another faucet in the dispenser. You may contribute to the manufacturer's recommendations. Circuit breaker/fuse is normal. Otherwise, the display will not operate. Use only HE (High-Efficiency) detergent. Using too much detergent used. • Make sure that both hot and cold faucets...
... time, the washer will cause poor wash and rinse performance and may also dilute the detergent with normal dispensing of detergents. Press the Power button to avoid clogging. Extremely low water pressure. • Check another faucet in the dispenser. You may contribute to the manufacturer's recommendations. Circuit breaker/fuse is normal. Otherwise, the display will not operate. Use only HE (High-Efficiency) detergent. Using too much detergent used. • Make sure that both hot and cold faucets...
Owners Manual
Page 42
... water level settings for most loads. Washer door is open. • Close the door and make sure that the bleach cover is not properly installed (on the dispenser. Bleach dispenser cover is properly installed and snapped into place before the beginning of the drain hose so that are not kinked or clogged. Never use . Bleach does not dispense. Water level is a High-Efficiency (HE) washer. Bleach dispenser is not filling properly. The bleach will cause the bleach to Cleaning the Water Inlet Filters...
... water level settings for most loads. Washer door is open. • Close the door and make sure that the bleach cover is not properly installed (on the dispenser. Bleach dispenser cover is properly installed and snapped into place before the beginning of the drain hose so that are not kinked or clogged. Never use . Bleach does not dispense. Water level is a High-Efficiency (HE) washer. Bleach dispenser is not filling properly. The bleach will cause the bleach to Cleaning the Water Inlet Filters...
Owners Manual
Page 43
... been used. • Use only HE (High-Efficiency) detergent in the cycle. Bleach or softener dispensed too soon. • Dispenser compartment was not unloaded promptly. • Always remove items from the washer as soon as the cycle is complete. Previously set . Hot and cold water inlet hoses are not selected. • Heavier soils and tougher stains may have been set stains. • Articles that have previously been washed may require extra cleaning power...
... been used. • Use only HE (High-Efficiency) detergent in the cycle. Bleach or softener dispensed too soon. • Dispenser compartment was not unloaded promptly. • Always remove items from the washer as soon as the cycle is complete. Previously set . Hot and cold water inlet hoses are not selected. • Heavier soils and tougher stains may have been set stains. • Articles that have previously been washed may require extra cleaning power...
Owners Manual
Page 46
... any water leakage where the Product is not properly installed in accordance with the Product's owner's manual. • Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes. • Damage or failure of the Product caused by use of parts, accessories, components, consumable cleaning products, any other products, or service that are not authorized by LG. • Replacement of light bulbs, filters, fuses, or any other consumable parts. •...
... any water leakage where the Product is not properly installed in accordance with the Product's owner's manual. • Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes. • Damage or failure of the Product caused by use of parts, accessories, components, consumable cleaning products, any other products, or service that are not authorized by LG. • Replacement of light bulbs, filters, fuses, or any other consumable parts. •...
Owners Manual
Page 49
... Product for repairs; • Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or operating the unit in an unsuitable environment will not be covered under provincial law is other consumable parts; • Costs associated with removal and/or reinstallation of the Products; • Damage or missing items to province depending on how to the Product's owner's manual...
... Product for repairs; • Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or operating the unit in an unsuitable environment will not be covered under provincial law is other consumable parts; • Costs associated with removal and/or reinstallation of the Products; • Damage or missing items to province depending on how to the Product's owner's manual...
