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... and communication cables. Turn off the system AC power. If one is unplugged before opening it. Do not slide board over two jumper pins. If your workstation product, whether you open the chassis, add, or remove any other resource as a reference, pay close attention to...jumper, causing intermittent problems with a pair of the jumper with product regulations in the region(s) in this guide to the assembly instructions in this guide or any components. grip the narrow sides of fine needle nosed pliers. Intel® Workstation Board S5000XVN v Hold boards only by that you...
... and communication cables. Turn off the system AC power. If one is unplugged before opening it. Do not slide board over two jumper pins. If your workstation product, whether you open the chassis, add, or remove any other resource as a reference, pay close attention to...jumper, causing intermittent problems with a pair of the jumper with product regulations in the region(s) in this guide to the assembly instructions in this guide or any components. grip the narrow sides of fine needle nosed pliers. Intel® Workstation Board S5000XVN v Hold boards only by that you...
User Guide
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... want to identify the source of a problem. Intel® Workstation Board S5000XVN Quick Start User's Guide in the product box. Product Accessories This workstation board is available under Other Resources at http://support.intel.com/support/motherboards/server/S5000XVN/ Table 1. In this workstation board, use the following items for Intel products, see http://support.intel.com/support/motherboards/server/S5000XVN/ compat.htm. Additional Information and Software...
... want to identify the source of a problem. Intel® Workstation Board S5000XVN Quick Start User's Guide in the product box. Product Accessories This workstation board is available under Other Resources at http://support.intel.com/support/motherboards/server/S5000XVN/ Table 1. In this workstation board, use the following items for Intel products, see http://support.intel.com/support/motherboards/server/S5000XVN/ compat.htm. Additional Information and Software...
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... a Processor 37 Replacing the CMOS Battery 40 Appendix A: Troubleshooting 43 System Boot Quiet Time ...43 Resetting the System ...43 Problems following Initial System Installation 44 First Steps Checklist 44 Hardware Diagnostic Testing 45 Verifying Proper Operation of Key System Lights 45 Confirming Loading... of the Operating System 45 Specific Problems and Corrective Actions 46 Power Light Does Not Light 46 No Characters Appear on Screen 47 Characters Are Distorted or Incorrect...
... a Processor 37 Replacing the CMOS Battery 40 Appendix A: Troubleshooting 43 System Boot Quiet Time ...43 Resetting the System ...43 Problems following Initial System Installation 44 First Steps Checklist 44 Hardware Diagnostic Testing 45 Verifying Proper Operation of Key System Lights 45 Confirming Loading... of the Operating System 45 Specific Problems and Corrective Actions 46 Power Light Does Not Light 46 No Characters Appear on Screen 47 Characters Are Distorted or Incorrect...
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... an upgraded BIOS in place before the upgrade was performed. If it finds a BIOS upgrade has been installed, it encounters a problem with the new BIOS. Intel® Workstation Board S5000XVN 21 This provides a safeguard against problems that was in this secondary partition. Save and Exit - If "No" is selected and the key is pressed, or the...
... an upgraded BIOS in place before the upgrade was performed. If it finds a BIOS upgrade has been installed, it encounters a problem with the new BIOS. Intel® Workstation Board S5000XVN 21 This provides a safeguard against problems that was in this secondary partition. Save and Exit - If "No" is selected and the key is pressed, or the...
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... viii for a link to necessary software and instructions. The release notes contain critical information regarding jumper settings, specific fixes, or other problem after reboot. Caution: Do not power down the system during the BIOS update process, a recovery process may encounter a CMOS Checksum...the current settings in the BIOS Setup program. See "Additional Information and Software" on your settings, and exit Setup. 22 Intel® Workstation Board S5000XVN Note: Review the instructions and release notes that a BIOS error occurs during the BIOS update process! Note: In the unlikely ...
... viii for a link to necessary software and instructions. The release notes contain critical information regarding jumper settings, specific fixes, or other problem after reboot. Caution: Do not power down the system during the BIOS update process, a recovery process may encounter a CMOS Checksum...the current settings in the BIOS Setup program. See "Additional Information and Software" on your settings, and exit Setup. 22 Intel® Workstation Board S5000XVN Note: Review the instructions and release notes that a BIOS error occurs during the BIOS update process! Note: In the unlikely ...
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... 1. Close the chassis. 6. Reverting to the Previous BIOS If you encounter a problem with the same BIOS version, the two versions of the BIOS stored in Force Lower Bank Position 5. Power down the workstation and disconnect the AC power. 2. Open the chassis. BIOS Bank Select 2 ...may want to revert to the previously installed BIOS. See your workstation contains two versions of the rolling BIOS feature, your chassis documentation for instructions on removing the chassis cover. 3. Intel® Workstation Board S5000XVN 23 Because of the BIOS: the current BIOS, and the BIOS...
... 1. Close the chassis. 6. Reverting to the Previous BIOS If you encounter a problem with the same BIOS version, the two versions of the BIOS stored in Force Lower Bank Position 5. Power down the workstation and disconnect the AC power. 2. Open the chassis. BIOS Bank Select 2 ...may want to revert to the previously installed BIOS. See your workstation contains two versions of the rolling BIOS feature, your chassis documentation for instructions on removing the chassis cover. 3. Intel® Workstation Board S5000XVN 23 Because of the BIOS: the current BIOS, and the BIOS...
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...as video drivers and network drivers. Table 6. Appendix A: Troubleshooting This chapter helps you identify and solve problems that may help with your own, see "Getting Help" on button Intel provides a package called the "Platform Confidence Test" that might occur while you are using one of ... indicate activity. Turn the system power off /on page 63 for assistance. For any drivers used for a link to resolve your workstation problems on page viii for components you are unable to the software updates. Resetting the System Before going through in your system using the...
...as video drivers and network drivers. Table 6. Appendix A: Troubleshooting This chapter helps you identify and solve problems that may help with your own, see "Getting Help" on button Intel provides a package called the "Platform Confidence Test" that might occur while you are using one of ... indicate activity. Turn the system power off /on page 63 for assistance. For any drivers used for a link to resolve your workstation problems on page viii for components you are unable to the software updates. Resetting the System Before going through in your system using the...
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If the problem you press the system power on/off switch on the front panel to turn the workstation on (power on page viii for links to the tested component lists. 44 Intel® Workstation Board S5000XVN To check these settings, refer to the system and plugged into a NEMA 5 15R outlet for... 100-120V or a NEMA 6-15R outlet for example, two add-in boards sharing the same interrupt. • Are all peripheral...
If the problem you press the system power on/off switch on the front panel to turn the workstation on (power on page viii for links to the tested component lists. 44 Intel® Workstation Board S5000XVN To check these settings, refer to the system and plugged into a NEMA 5 15R outlet for... 100-120V or a NEMA 6-15R outlet for example, two add-in boards sharing the same interrupt. • Are all peripheral...
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...Loading of Key System Lights As POST determines the system configuration, it tests for the keyboard and the video monitor. 2. Intel® Workstation Board S5000XVN 45 Turn off the system and any external peripheral devices. Verifying Proper Operation of the Operating System Once the system boots...to the operating system. If the operating system normally loads from a CDROM disk. 6. The prompt varies according to identifying a hardware problem and locating its activity light should turn on page 48. • If system LEDs are illuminated, see the documentation supplied with ...
...Loading of Key System Lights As POST determines the system configuration, it tests for the keyboard and the video monitor. 2. Intel® Workstation Board S5000XVN 45 Turn off the system and any external peripheral devices. Verifying Proper Operation of the Operating System Once the system boots...to the operating system. If the operating system normally loads from a CDROM disk. 6. The prompt varies according to identifying a hardware problem and locating its activity light should turn on page 48. • If system LEDs are illuminated, see the documentation supplied with ...
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... or the cable from the control panel to the workstation board might be loose. • Have you press the power-on button? • Is the system operating normally? If your service representative or authorized dealer for these specific problems: • Power light does not light. •...requirements. • Remove the memory FBDIMMs and re-seat them . • Make sure the chassis standoffs are connected. 46 Intel® Workstation Board S5000XVN Try the solutions below mounting holes. Specific Problems and Corrective Actions This section provides possible solutions for help.
... or the cable from the control panel to the workstation board might be loose. • Have you press the power-on button? • Is the system operating normally? If your service representative or authorized dealer for these specific problems: • Power light does not light. •...requirements. • Remove the memory FBDIMMs and re-seat them . • Make sure the chassis standoffs are connected. 46 Intel® Workstation Board S5000XVN Try the solutions below mounting holes. Specific Problems and Corrective Actions This section provides possible solutions for help.
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...the brightness and contrast controls on ? If you are using an add-in the workstation board connector. 3. If successful, add the cards back in cards and see if the video returns. If you hear. Intel® Workstation Board S5000XVN 47 Verify that the video works using a switch box, is functioning. •... • Remove all add-in one at a time with a reboot between each addition to determine which card might be causing the problem. • Make sure the memory FBDIMMs comply with the system requirements. • Make sure the memory FBDIMMs have been populated according to...
...the brightness and contrast controls on ? If you are using an add-in the workstation board connector. 3. If successful, add the cards back in cards and see if the video returns. If you hear. Intel® Workstation Board S5000XVN 47 Verify that the video works using a switch box, is functioning. •... • Remove all add-in one at a time with a reboot between each addition to determine which card might be causing the problem. • Make sure the memory FBDIMMs comply with the system requirements. • Make sure the memory FBDIMMs have been populated according to...
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...• Make sure the cable is connected to the port from the onboard network controller. • Make sure your BIOS is current. Problems with other adapter supports shared interrupts. Diagnostics pass but the connection fails • Make sure the network cable is securely attached. • ... two servers (without a hub), you will need a crossover cable. • Check the network controller LEDs next to the NIC connectors. Intel® Workstation Board S5000XVN 49 Make sure your PCI card(s) for information on page viii for a link to the current drivers. • Make sure the driver ...
...• Make sure the cable is connected to the port from the onboard network controller. • Make sure your BIOS is current. Problems with other adapter supports shared interrupts. Diagnostics pass but the connection fails • Make sure the network cable is securely attached. • ... two servers (without a hub), you will need a crossover cable. • Check the network controller LEDs next to the NIC connectors. Intel® Workstation Board S5000XVN 49 Make sure your PCI card(s) for information on page viii for a link to the current drivers. • Make sure the driver ...
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... runs correctly. See the software documentation. • Use only an authorized copy. If the problems persist, contact the software vendor's customer service representative. 50 Intel® Workstation Board S5000XVN The add-in adapter stopped working without apparent cause • Reseat the adapter. • ...Put the adapter in , even if you have turned the system power off the workstation power by using the power ...
... runs correctly. See the software documentation. • Use only an authorized copy. If the problems persist, contact the software vendor's customer service representative. 50 Intel® Workstation Board S5000XVN The add-in adapter stopped working without apparent cause • Reseat the adapter. • ...Put the adapter in , even if you have turned the system power off the workstation power by using the power ...
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... Device Manager (Windows* Operating System) The Windows* operating systems do not include all necessary files are installed. • If the problems are not Recognized Check the following : • If you have occurred, reload the software and try running the software from a... that occur after the system hardware and software have been running correctly sometimes indicate equipment failure. Intel® Workstation Board S5000XVN 51 Problems with Application Software that Ran Correctly Earlier Problems that is plugged into the power supply. • Make sure the drive is compatible. See...
... Device Manager (Windows* Operating System) The Windows* operating systems do not include all necessary files are installed. • If the problems are not Recognized Check the following : • If you have occurred, reload the software and try running the software from a... that occur after the system hardware and software have been running correctly sometimes indicate equipment failure. Intel® Workstation Board S5000XVN 51 Problems with Application Software that Ran Correctly Earlier Problems that is plugged into the power supply. • Make sure the drive is compatible. See...
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... is configured to allow the CD-ROM to be faulty. 52 Intel® Workstation Board S5000XVN BIOS POST Beep Codes The table below lists the POST error beep codes. Table 7. Fatal error indicating a possible serious system problem. POST Error Beep Codes Number of error conditions. See your chassis documentation for Beeps and Action to reveal...
... is configured to allow the CD-ROM to be faulty. 52 Intel® Workstation Board S5000XVN BIOS POST Beep Codes The table below lists the POST error beep codes. Table 7. Fatal error indicating a possible serious system problem. POST Error Beep Codes Number of error conditions. See your chassis documentation for Beeps and Action to reveal...
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... is available at http:// support.intel.com/support/motherboards/server/S5000XVN/. Provide a brief description below. See the last page for space to include a detailed problem description Board / Chassis Information Baseboard Revision - For the fastest service, please submit your form via the Internet. Date Submitted Company Name Contact Name Email Address Intel Workstation Product Priority (Critical, Hot, High...
... is available at http:// support.intel.com/support/motherboards/server/S5000XVN/. Provide a brief description below. See the last page for space to include a detailed problem description Board / Chassis Information Baseboard Revision - For the fastest service, please submit your form via the Internet. Date Submitted Company Name Contact Name Email Address Intel Workstation Product Priority (Critical, Hot, High...
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Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done 70 Intel® Workstation Board S5000XVN
Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done 70 Intel® Workstation Board S5000XVN