Service Guide
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AMD Opteron LS20 Type 8850 for IBM BladeCenter Problem Determination and Service Guide
AMD Opteron LS20 Type 8850 for IBM BladeCenter Problem Determination and Service Guide
Service Guide
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AMD Opteron LS20 Type 8850 for IBM BladeCenter Problem Determination and Service Guide
AMD Opteron LS20 Type 8850 for IBM BladeCenter Problem Determination and Service Guide
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...50 Solving undetermined problems 50 Calling IBM for IBM BladeCenter: Problem Determination and Service Guide Notices 93 Edition notice 93 Trademarks 94 Important notes 95 Product recycling and disposal 95 Battery return program 96 Index 97 iv AMD Opteron LS20 Type 8850 for service 51 Chapter 3. ...reliability guidelines 60 Handling static-sensitive devices 60 Returning a device or component 60 Removing and installing the blade server in a BladeCenter unit 61 Operating the blade server cover 64 Removing and replacing the bezel assembly 66 Removing and replacing Tier 1 CRUs ...
...50 Solving undetermined problems 50 Calling IBM for IBM BladeCenter: Problem Determination and Service Guide Notices 93 Edition notice 93 Trademarks 94 Important notes 95 Product recycling and disposal 95 Battery return program 96 Index 97 iv AMD Opteron LS20 Type 8850 for service 51 Chapter 3. ...reliability guidelines 60 Handling static-sensitive devices 60 Returning a device or component 60 Removing and installing the blade server in a BladeCenter unit 61 Operating the blade server cover 64 Removing and replacing the bezel assembly 66 Removing and replacing Tier 1 CRUs ...
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... bulging capacitor. Use good judgment as specified in this section. v Use only approved tools and test equipment. vi AMD Opteron LS20 Type 8850 for trained service technicians. Make sure that are not addressed in the documentation for your electrical hand tools for electrical ... service technicians This section contains information for IBM BladeCenter: Problem Determination and Service Guide Inspecting for any obvious non-IBM alterations. Each IBM product, as metal filings, contamination, water or other liquid, or signs of non-IBM features or options that are covered with ...
... bulging capacitor. Use good judgment as specified in this section. v Use only approved tools and test equipment. vi AMD Opteron LS20 Type 8850 for trained service technicians. Make sure that are not addressed in the documentation for your electrical hand tools for electrical ... service technicians This section contains information for IBM BladeCenter: Problem Determination and Service Guide Inspecting for any obvious non-IBM alterations. Each IBM product, as metal filings, contamination, water or other liquid, or signs of non-IBM features or options that are covered with ...
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.... 4. v Connect all cables to a properly wired and grounded electrical outlet. First, attach all power cords to devices. 3. Turn device ON. To Disconnect: 1. viii AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide v Connect to properly wired outlets any cables or perform installation, maintenance, or reconfiguration of fire, water, or structural damage...
.... 4. v Connect all cables to a properly wired and grounded electrical outlet. First, attach all power cords to devices. 3. Turn device ON. To Disconnect: 1. viii AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide v Connect to properly wired outlets any cables or perform installation, maintenance, or reconfiguration of fire, water, or structural damage...
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The device also might have more than one power cord. Statement 5: ≥ 55 kg (121.2 lb) CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 x AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) CAUTION: Use safe practices when lifting.
The device also might have more than one power cord. Statement 5: ≥ 55 kg (121.2 lb) CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 x AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) CAUTION: Use safe practices when lifting.
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xii AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
xii AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
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...IBM® BladeCenter server. If IBM installs a Tier 1 CRU at http://www.ibm.com/pc/eserver/bladecenter/. © Copyright IBM Corp. 2005 1 v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to configure the server. v Safety Information This document is designated for your AMD Opteron LS20 Type 8850...by trained service technicians. v Field replaceable unit (FRU): FRUs must be updated occasionally to review the IBM BladeCenter Planning and Installation Guide for information to help you will be sure to include information about service and ...
...IBM® BladeCenter server. If IBM installs a Tier 1 CRU at http://www.ibm.com/pc/eserver/bladecenter/. © Copyright IBM Corp. 2005 1 v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to configure the server. v Safety Information This document is designated for your AMD Opteron LS20 Type 8850...by trained service technicians. v Field replaceable unit (FRU): FRUs must be updated occasionally to review the IBM BladeCenter Planning and Installation Guide for information to help you will be sure to include information about service and ...
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... are also in the Safety Information document. An attention notice is numbered for IBM BladeCenter: Problem Determination and Service Guide A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. 2 AMD Opteron LS20 Type 8850 for reference to programs, devices, or data. v Attention: These notices indicate potential...
... are also in the Safety Information document. An attention notice is numbered for IBM BladeCenter: Problem Determination and Service Guide A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. 2 AMD Opteron LS20 Type 8850 for reference to programs, devices, or data. v Attention: These notices indicate potential...
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...(1.14 inches) v Maximum weight: 5.0 kg (11 lb) v Microprocessor v Memory Note: The operating system in a non-NEBS/ETSI environment. The BladeCenter unit uses USB for internal communications with keyboard, mouse, diskette drive, and CD-ROM drive Predictive Failure Analysis (PFA) alerts: Environment: v Air temperature...Electrical Input: 12 V dc Supports up to two microprocessors v AMD Opteron processor v AMD chipset Note: Use the Configuration/Setup Utility program to determine the type and speed of the LS20 Type 8850 blade server operating in the blade server must provide USB support for...
...(1.14 inches) v Maximum weight: 5.0 kg (11 lb) v Microprocessor v Memory Note: The operating system in a non-NEBS/ETSI environment. The BladeCenter unit uses USB for internal communications with keyboard, mouse, diskette drive, and CD-ROM drive Predictive Failure Analysis (PFA) alerts: Environment: v Air temperature...Electrical Input: 12 V dc Supports up to two microprocessors v AMD Opteron processor v AMD chipset Note: Use the Configuration/Setup Utility program to determine the type and speed of the LS20 Type 8850 blade server operating in the blade server must provide USB support for...
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... v Running the blade server integrated diagnostics v Running a BIOS update diskette on a blade server v Updating the diagnostics on the blade server. 4 AMD Opteron LS20 Type 8850 for the blade bay in the following illustration. It can also press keyboard keys in the following sequence to determine whether local control has... attached to the blade server. When you are not running an operating system that is the two-digit number for IBM BladeCenter: Problem Determination and Service Guide You can take approximately 20 seconds to switch the keyboard, video, and mouse control to the...
... v Running the blade server integrated diagnostics v Running a BIOS update diskette on a blade server v Updating the diagnostics on the blade server. 4 AMD Opteron LS20 Type 8850 for the blade bay in the following illustration. It can also press keyboard keys in the following sequence to determine whether local control has... attached to the blade server. When you are not running an operating system that is the two-digit number for IBM BladeCenter: Problem Determination and Service Guide You can take approximately 20 seconds to switch the keyboard, video, and mouse control to the...
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...this time, the service processor in the management module is flashing slowly, the Wake on LAN feature can turn off the blade server. 6 AMD Opteron LS20 Type 8850 for more than 4 seconds to turn on the blade server. v You can turn on the blade server, if the Wake on LAN... blade server power-on LED is initializing; v If the operating system stops functioning, you can press and hold the power-control button for IBM BladeCenter: Problem Determination and Service Guide See the operating-system documentation for the power-on the blade server does not respond. 2. v The management ...
...this time, the service processor in the management module is flashing slowly, the Wake on LAN feature can turn off the blade server. 6 AMD Opteron LS20 Type 8850 for more than 4 seconds to turn on the blade server. v You can turn on the blade server, if the Wake on LAN... blade server power-on LED is initializing; v If the operating system stops functioning, you can press and hold the power-control button for IBM BladeCenter: Problem Determination and Service Guide See the operating-system documentation for the power-on the blade server does not respond. 2. v The management ...
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You have to remove the blade server from the BladeCenter unit, open the cover, and press the light path diagnostics switch to light any error LEDs that were turned on the system board. System-board ... S BRD TEMP NMI error LED Microprocessor mismatch error LED System-board error LED Over temperature error LED Light path diagnostics LED Light path diagnostics switch 8 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
You have to remove the blade server from the BladeCenter unit, open the cover, and press the light path diagnostics switch to light any error LEDs that were turned on the system board. System-board ... S BRD TEMP NMI error LED Microprocessor mismatch error LED System-board error LED Over temperature error LED Light path diagnostics LED Light path diagnostics switch 8 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
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...that step must be in a microprocessor or in a microprocessor socket. v See Chapter 3, "Parts listing, Type 8850," on page 32 for IBM BladeCenter: Problem Determination and Service Guide a. (Trained service technician only) Microprocessor 2 b. (Trained service technician only) ...board assembly 1-2-1 Programmable interval timer failed. (Trained service technician only) Replace the system board assembly. 10 AMD Opteron LS20 Type 8850 for information about diagnosing microprocessor problems. v Follow the suggested actions to determine which components are customer replaceable...
...that step must be in a microprocessor or in a microprocessor socket. v See Chapter 3, "Parts listing, Type 8850," on page 32 for IBM BladeCenter: Problem Determination and Service Guide a. (Trained service technician only) Microprocessor 2 b. (Trained service technician only) ...board assembly 1-2-1 Programmable interval timer failed. (Trained service technician only) Replace the system board assembly. 10 AMD Opteron LS20 Type 8850 for information about diagnosing microprocessor problems. v Follow the suggested actions to determine which components are customer replaceable...
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... on the actions for 289 POST Error Code if displayed (see "POST error codes" on page 19 for your BladeCenter Unit type). 12 AMD Opteron LS20 Type 8850 for video ROM failed. (Trained service technician only) Replace the system board assembly. 2-4-1 Video failed; Reseat the.... 2-3-3 Screen retrace failed. (Trained service technician only) Replace the system board assembly. 2-3-4 Search for IBM BladeCenter: Problem Determination and Service Guide v See Chapter 3, "Parts listing, Type 8850," on the 289 error). 2. a. Replace the following components one at a time, in the order...
... on the actions for 289 POST Error Code if displayed (see "POST error codes" on page 19 for your BladeCenter Unit type). 12 AMD Opteron LS20 Type 8850 for video ROM failed. (Trained service technician only) Replace the system board assembly. 2-4-1 Video failed; Reseat the.... 2-3-3 Screen retrace failed. (Trained service technician only) Replace the system board assembly. 2-3-4 Search for IBM BladeCenter: Problem Determination and Service Guide v See Chapter 3, "Parts listing, Type 8850," on the 289 error). 2. a. Replace the following components one at a time, in the order...
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... only, configuration has changed. Reseat the following components one at a time, in the BladeCenter unit. 2. Run the Configuration/Setup Utility program. 14 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide Important: In some memory configurations, the 3-3-3 beep code ...Utility program is solved. Reseat the DIMMs. 3. Battery 3-3-2 Critical SMBUS error occurred. 1. v See Chapter 3, "Parts listing, Type 8850," on page 53 to the default configuration (memory connector or bank of the same size, speed, type and technology. 2. Verify ...
... only, configuration has changed. Reseat the following components one at a time, in the BladeCenter unit. 2. Run the Configuration/Setup Utility program. 14 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide Important: In some memory configurations, the 3-3-3 beep code ...Utility program is solved. Reseat the DIMMs. 3. Battery 3-3-2 Critical SMBUS error occurred. 1. v See Chapter 3, "Parts listing, Type 8850," on page 53 to the default configuration (memory connector or bank of the same size, speed, type and technology. 2. Verify ...
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v See Chapter 3, "Parts listing, Type 8850," on page 40. 16 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide v If an action step is solved. No-beep symptom Description Action No beep and the system operates correctly (Trained service ...
v See Chapter 3, "Parts listing, Type 8850," on page 40. 16 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide v If an action step is solved. No-beep symptom Description Action No beep and the system operates correctly (Trained service ...
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.../Setup Utility program, see the Installation and User's Guide. 18 AMD Opteron LS20 Type 8850 for more information). Viewing the BMC log from the Configuration/Setup Utility program For complete information about using the diagnostic programs, see the Installation and User's Guide for IBM BladeCenter: Problem Determination and Service Guide To view the BMC log...
.../Setup Utility program, see the Installation and User's Guide. 18 AMD Opteron LS20 Type 8850 for more information). Viewing the BMC log from the Configuration/Setup Utility program For complete information about using the diagnostic programs, see the Installation and User's Guide for IBM BladeCenter: Problem Determination and Service Guide To view the BMC log...
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...in the order shown, restarting the server each time. Disabled DIMM b. (Trained service technician only) System board assembly 20 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide Error code Description Action 199 Processor power rating unsupported. 1. (Trained service technician only) Make ...in which components are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8850," on page 53 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU...
...in the order shown, restarting the server each time. Disabled DIMM b. (Trained service technician only) System board assembly 20 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide Error code Description Action 199 Processor power rating unsupported. 1. (Trained service technician only) Make ...in which components are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8850," on page 53 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU...
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... technician only) System board assembly 1295 ECC circuit check. (Trained service technician only) Replace the system board assembly. 22 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide v See Chapter 3, "Parts listing, Type 8850," on the serial port. 2. Error code Description Action 662 Diskette drive configuration error. 1. Run the Configuration/Setup Utility...
... technician only) System board assembly 1295 ECC circuit check. (Trained service technician only) Replace the system board assembly. 22 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide v See Chapter 3, "Parts listing, Type 8850," on the serial port. 2. Error code Description Action 662 Diskette drive configuration error. 1. Run the Configuration/Setup Utility...