Service Guide
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AMD Opteron LS20 Type 8850 for IBM BladeCenter Problem Determination and Service Guide
AMD Opteron LS20 Type 8850 for IBM BladeCenter Problem Determination and Service Guide
Service Guide
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AMD Opteron LS20 Type 8850 for IBM BladeCenter Problem Determination and Service Guide
AMD Opteron LS20 Type 8850 for IBM BladeCenter Problem Determination and Service Guide
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... the diagnostic programs 43 Diagnostic text messages 44 Viewing the test log 45 Diagnostic error codes 45 © Copyright IBM Corp. 2005 iii Introduction 1 Related documentation 1 Notices and statements in this document 2 LS20 Type 8850 specifications for servicing electrical equipment vi Safety statements vii Chapter 1. Contents Safety v Guidelines for trained service technicians vi...
... the diagnostic programs 43 Diagnostic text messages 44 Viewing the test log 45 Diagnostic error codes 45 © Copyright IBM Corp. 2005 iii Introduction 1 Related documentation 1 Notices and statements in this document 2 LS20 Type 8850 specifications for servicing electrical equipment vi Safety statements vii Chapter 1. Contents Safety v Guidelines for trained service technicians vi...
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...and support 92 Hardware service and support 92 Appendix B. Parts listing, Type 8850 53 Server replaceable units 54 Product recovery CDs 55 Chapter 4. Configuration information... 60 Returning a device or component 60 Removing and installing the blade server in a BladeCenter unit 61 Operating the blade server cover 64 Removing and replacing the bezel assembly 66 ...processor (BMC) error codes 50 Solving SCSI problems 50 Solving undetermined problems 50 Calling IBM for IBM BladeCenter: Problem Determination and Service Guide Notices 93 Edition notice 93 Trademarks 94 Important notes ...
...and support 92 Hardware service and support 92 Appendix B. Parts listing, Type 8850 53 Server replaceable units 54 Product recovery CDs 55 Chapter 4. Configuration information... 60 Returning a device or component 60 Removing and installing the blade server in a BladeCenter unit 61 Operating the blade server cover 64 Removing and replacing the bezel assembly 66 ...processor (BMC) error codes 50 Solving SCSI problems 50 Solving undetermined problems 50 Calling IBM for IBM BladeCenter: Problem Determination and Service Guide Notices 93 Edition notice 93 Trademarks 94 Important notes ...
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.... v Make sure that the exterior cover is not frayed or worn. 4. vi AMD Opteron LS20 Type 8850 for trained service technicians. v Use only approved tools and test equipment. Guidelines for trained service technicians This section contains information for IBM BladeCenter: Problem Determination and Service Guide Make sure that the insulation is not damaged, loose...
.... v Make sure that the exterior cover is not frayed or worn. 4. vi AMD Opteron LS20 Type 8850 for trained service technicians. v Use only approved tools and test equipment. Guidelines for trained service technicians This section contains information for IBM BladeCenter: Problem Determination and Service Guide Make sure that the insulation is not damaged, loose...
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Turn everything OFF. 2. First, attach all cables to outlet. 5. Attach power cords to devices. 3. viii AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide v Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in ...
Turn everything OFF. 2. First, attach all cables to outlet. 5. Attach power cords to devices. 3. viii AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide v Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in ...
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Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) CAUTION: Use safe practices when lifting. The device also might have more than one power cord. Statement 5: ≥ 55 kg (121.2 lb) CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 x AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) CAUTION: Use safe practices when lifting. The device also might have more than one power cord. Statement 5: ≥ 55 kg (121.2 lb) CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 x AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
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xii AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
xii AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
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... server documentation. v Field replaceable unit (FRU): FRUs must be sure to review the IBM BladeCenter Planning and Installation Guide for your BladeCenter unit type for information to the documentation in this document, the following documentation also comes ...with the server: v Installation and User's Guide This printed document contains general information about service and assistance. v Safety Information This document is designated for your AMD Opteron LS20 Type 8850...
... server documentation. v Field replaceable unit (FRU): FRUs must be sure to review the IBM BladeCenter Planning and Installation Guide for your BladeCenter unit type for information to the documentation in this document, the following documentation also comes ...with the server: v Installation and User's Guide This printed document contains general information about service and assistance. v Safety Information This document is designated for your AMD Opteron LS20 Type 8850...
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...guidance, or advice. Each statement is on the Documentation CD. The following notices and statements are also in which is numbered for IBM BladeCenter: Problem Determination and Service Guide v Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you avoid ...statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. 2 AMD Opteron LS20 Type 8850 for reference to programs, devices, or data. v Caution: These statements indicate situations that might help you .
...guidance, or advice. Each statement is on the Documentation CD. The following notices and statements are also in which is numbered for IBM BladeCenter: Problem Determination and Service Guide v Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you avoid ...statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. 2 AMD Opteron LS20 Type 8850 for reference to programs, devices, or data. v Caution: These statements indicate situations that might help you .
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... operating system in a non-NEBS/ETSI environment. Chapter 1. Altitude: 914 m to 2134 m (2998.69 ft to 140°F) v Humidity: - The BladeCenter unit uses USB for internal communications with keyboard, mouse, diskette drive, and CD-ROM drive Predictive Failure Analysis (PFA) alerts: Environment: v Air temperature: -... (50° to 95°F). Blade server off : -40° to 60°C (-40° to 7000 ft) - LS20 Type 8850 specifications for non-NEBS/ETSI environments The following table provides a summary of the features and specifications of this publication) Drives: Support for two...
... operating system in a non-NEBS/ETSI environment. Chapter 1. Altitude: 914 m to 2134 m (2998.69 ft to 140°F) v Humidity: - The BladeCenter unit uses USB for internal communications with keyboard, mouse, diskette drive, and CD-ROM drive Predictive Failure Analysis (PFA) alerts: Environment: v Air temperature: -... (50° to 95°F). Blade server off : -40° to 60°C (-40° to 7000 ft) - LS20 Type 8850 specifications for non-NEBS/ETSI environments The following table provides a summary of the features and specifications of this publication) Drives: Support for two...
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...in which the blade server is a PS/2-style keyboard, internal communication with the blade server. When you must provide USB support for IBM BladeCenter: Problem Determination and Service Guide It can take approximately 20 seconds to switch the keyboard, video, and mouse control to recognize and...server v Updating the diagnostics on this button to determine whether local control has been disabled on the blade server. 4 AMD Opteron LS20 Type 8850 for the blade server to the blade server. Blade server control panel buttons and LEDs This section describes the blade server control ...
...in which the blade server is a PS/2-style keyboard, internal communication with the blade server. When you must provide USB support for IBM BladeCenter: Problem Determination and Service Guide It can take approximately 20 seconds to switch the keyboard, video, and mouse control to recognize and...server v Updating the diagnostics on this button to determine whether local control has been disabled on the blade server. 4 AMD Opteron LS20 Type 8850 for the blade server to the blade server. Blade server control panel buttons and LEDs This section describes the blade server control ...
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...the management module. v If the operating system supports the Wake on LAN feature and the blade server power-on page 4 for IBM BladeCenter: Problem Determination and Service Guide See the operating-system documentation for information about shutting down the operating system before you turn off the ... button to requests from the BladeCenter unit. The blade server can start the blade server. v The management module can turn on the blade server remotely by the operating system. Note: After turning off the blade server. 6 AMD Opteron LS20 Type 8850 for the power-on LED states...
...the management module. v If the operating system supports the Wake on LAN feature and the blade server power-on page 4 for IBM BladeCenter: Problem Determination and Service Guide See the operating-system documentation for information about shutting down the operating system before you turn off the ... button to requests from the BladeCenter unit. The blade server can start the blade server. v The management module can turn on the blade server remotely by the operating system. Note: After turning off the blade server. 6 AMD Opteron LS20 Type 8850 for the power-on LED states...
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...-board error LED Over temperature error LED Light path diagnostics LED Light path diagnostics switch 8 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide You have to remove the blade server from the BladeCenter unit, open the cover, and press the light path diagnostics switch to light any error LEDs that...
...-board error LED Over temperature error LED Light path diagnostics LED Light path diagnostics switch 8 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide You have to remove the blade server from the BladeCenter unit, open the cover, and press the light path diagnostics switch to light any error LEDs that...
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... assembly 1-2-1 Programmable interval timer failed. (Trained service technician only) Replace the system board assembly. 10 AMD Opteron LS20 Type 8850 for information about diagnosing microprocessor problems. v Follow the suggested actions to determine which components are customer replaceable units ...microprocessor error, the error might cause more than one error message. v See Chapter 3, "Parts listing, Type 8850," on page 32 for IBM BladeCenter: Problem Determination and Service Guide v If an action step is solved. Beep code Description Action 1-1-2 Microprocessor ...
... assembly 1-2-1 Programmable interval timer failed. (Trained service technician only) Replace the system board assembly. 10 AMD Opteron LS20 Type 8850 for information about diagnosing microprocessor problems. v Follow the suggested actions to determine which components are customer replaceable units ...microprocessor error, the error might cause more than one error message. v See Chapter 3, "Parts listing, Type 8850," on page 32 for IBM BladeCenter: Problem Determination and Service Guide v If an action step is solved. Beep code Description Action 1-1-2 Microprocessor ...
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... 64K RAM test failed. 1. Replace the following components one at a time, in the order shown, restarting the server each time. v See Chapter 3, "Parts listing, Type 8850," on page 53 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). DIMMs b. (Trained service technician only...
... 64K RAM test failed. 1. Replace the following components one at a time, in the order shown, restarting the server each time. v See Chapter 3, "Parts listing, Type 8850," on page 53 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). DIMMs b. (Trained service technician only...
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... (CRU) and which they are field replaceable units (FRU). v See Chapter 3, "Parts listing, Type 8850," on page 53 to the documentation for your BladeCenter Unit type). 3. Beep code Description Action 2-2-2 Keyboard controller failed. 1. Check the management module functionality (refer.... (Trained service technician only) Replace the system board assembly. 2-3-4 Search for your BladeCenter Unit type). 12 AMD Opteron LS20 Type 8850 for more information on page 19 for IBM BladeCenter: Problem Determination and Service Guide Correct based on the actions for 289 POST Error Code...
... (CRU) and which they are field replaceable units (FRU). v See Chapter 3, "Parts listing, Type 8850," on page 53 to the documentation for your BladeCenter Unit type). 3. Beep code Description Action 2-2-2 Keyboard controller failed. 1. Check the management module functionality (refer.... (Trained service technician only) Replace the system board assembly. 2-3-4 Search for your BladeCenter Unit type). 12 AMD Opteron LS20 Type 8850 for more information on page 19 for IBM BladeCenter: Problem Determination and Service Guide Correct based on the actions for 289 POST Error Code...
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... DIMMs. 2. a. (Trained service technician only) Microprocessor b. (Trained service technician only) System board assembly 3-2-4 Failure comparing CMOS memory size against actual 1. v See Chapter 3, "Parts listing, Type 8850," on page 53 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Replace the following components one...
... DIMMs. 2. a. (Trained service technician only) Microprocessor b. (Trained service technician only) System board assembly 3-2-4 Failure comparing CMOS memory size against actual 1. v See Chapter 3, "Parts listing, Type 8850," on page 53 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Replace the following components one...
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...board assembly Two short beeps Information only, configuration has changed. Run the Configuration/Setup Utility program. 14 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide a. Power down the blade server and reseat it in system. Install or reseat DIMMS... technician only) System board assembly c. a. DIMMs b. (Trained service technician only) System board assembly 3-3-3 No operational memory in the BladeCenter unit. 2. If this occurs and the Boot Fail Count feature in the Start Options of the same size, speed, type and technology...
...board assembly Two short beeps Information only, configuration has changed. Run the Configuration/Setup Utility program. 14 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide a. Power down the blade server and reseat it in system. Install or reseat DIMMS... technician only) System board assembly c. a. DIMMs b. (Trained service technician only) System board assembly 3-3-3 No operational memory in the BladeCenter unit. 2. If this occurs and the Boot Fail Count feature in the Start Options of the same size, speed, type and technology...
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... short beeps Memory error. 1. Replace the following components one at a time, in the order shown, restarting the server each time. a. v See Chapter 3, "Parts listing, Type 8850," on page 53 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Replace the following components one...
... short beeps Memory error. 1. Replace the following components one at a time, in the order shown, restarting the server each time. a. v See Chapter 3, "Parts listing, Type 8850," on page 53 to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Replace the following components one...