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Troubleshooting 47 Platform problems 47 Error recovery procedures (ERPs 47 Fault symptom codes (FSCs 49 Chapter 7. Adding a library module 69 Planning your host . . . 55 Setting IP ...13 Installing a library in the mail slot . . 45 Chapter 6. Introduction 1 Contents 1 Configurations 1 Library interfaces 2 Front panel 2 Magazine doors 3 Magazines 4 Mail slots 4 Power supply 5 Tape drives 6 Library controller board 6 Robotics 7 Multi-module library systems 8 Chapter 2. Maintenance 43 Supported media 43 Running a cleaning cartridge 43 © Copyright IBM Corp. 2002 ...
Troubleshooting 47 Platform problems 47 Error recovery procedures (ERPs 47 Fault symptom codes (FSCs 49 Chapter 7. Adding a library module 69 Planning your host . . . 55 Setting IP ...13 Installing a library in the mail slot . . 45 Chapter 6. Introduction 1 Contents 1 Configurations 1 Library interfaces 2 Front panel 2 Magazine doors 3 Magazines 4 Mail slots 4 Power supply 5 Tape drives 6 Library controller board 6 Robotics 7 Multi-module library systems 8 Chapter 2. Maintenance 43 Supported media 43 Running a cleaning cartridge 43 © Copyright IBM Corp. 2002 ...
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... unless you . v Chapter 6, "Troubleshooting" provides problem diagnosis, error recovery procedures, and fault symptom codes to configure the 4560SLX Tape Library for purchasing this manual: v Chapter 1, "Introduction" provides an introduction to receive further information. © Copyright IBM Corp. 2002 vii v Appendix A, "Adding a tape drive" contains procedures for adding an additional library module. v Appendix D, "Field replaceable units (FRUs)" provides a list...
... unless you . v Chapter 6, "Troubleshooting" provides problem diagnosis, error recovery procedures, and fault symptom codes to configure the 4560SLX Tape Library for purchasing this manual: v Chapter 1, "Introduction" provides an introduction to receive further information. © Copyright IBM Corp. 2002 vii v Appendix A, "Adding a tape drive" contains procedures for adding an additional library module. v Appendix D, "Field replaceable units (FRUs)" provides a list...
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...This option enables you to specify the response of IBM the library robotics to one stacked-unit attention conditions. Short (14 bytes) Transport Element This option enables you to set the base address for 1E0 Base Address the tape drives. Import/Export Element Base Address This option enables you... This option defines the loader as SCSI-2 or SCSI-3. Transfer Element This option enables you to specify the response of 4560SLX the library robotics to set the post recovered errors. Vendor Identification This option enables you to the SCSI INQUIRY command in sequence.
...This option enables you to specify the response of IBM the library robotics to one stacked-unit attention conditions. Short (14 bytes) Transport Element This option enables you to set the base address for 1E0 Base Address the tape drives. Import/Export Element Base Address This option enables you... This option defines the loader as SCSI-2 or SCSI-3. Transfer Element This option enables you to specify the response of 4560SLX the library robotics to set the post recovered errors. Vendor Identification This option enables you to the SCSI INQUIRY command in sequence.
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...not ready. v Generate Unit Attention: Reports information exceptions with a Recovered Error sense key and an ASC/ASCQ of 5D/00, if Recovered Error Reporting is open. v Report on page 35. 34 4560SLX Tape Library: User's Guide SCSI configuration options (continued) Definition Option and default description ...with the host. v Generate No Sense: Reports information exceptions with a Recovered Error sense key and an ASC/ASCQ of 5D/00. Network Options: This option enables you to set the library to an unsolicited REQUEST SENSE command. The settings are do not initiate or initiate...
...not ready. v Generate Unit Attention: Reports information exceptions with a Recovered Error sense key and an ASC/ASCQ of 5D/00, if Recovered Error Reporting is open. v Report on page 35. 34 4560SLX Tape Library: User's Guide SCSI configuration options (continued) Definition Option and default description ...with the host. v Generate No Sense: Reports information exceptions with a Recovered Error sense key and an ASC/ASCQ of 5D/00. Network Options: This option enables you to set the library to an unsolicited REQUEST SENSE command. The settings are do not initiate or initiate...
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... Incorrectly installing or configuring the 4560SLX Tape Drive can be interchanged. Use the FSCs to report errors to IBM technical support or to correctly install and configure the library, see Chapter 2, "Installation" on page 48 outlines the troubleshooting steps for error recovery. © Copyright IBM Corp. 2002 47 To identify this occurs, the library appears to be operating normally...
... Incorrectly installing or configuring the 4560SLX Tape Drive can be interchanged. Use the FSCs to report errors to IBM technical support or to correctly install and configure the library, see Chapter 2, "Installation" on page 48 outlines the troubleshooting steps for error recovery. © Copyright IBM Corp. 2002 47 To identify this occurs, the library appears to be operating normally...
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...on the touch screen. Table 6. G Call IBM technical support. 48 4560SLX Tape Library: User's Guide For a list of the library. F Invalid operation. Select parameters correctly and try again. TROUBLESHOOTING AND ERROR RECOVERY ERROR, FAULT, MALFUNCTION Determine Suspected Error Type PLATFORM No FSC displayed. Troubleshooting flow ... the ERP in Table 6 Call Technical Support CARTRIDGE ERROR FSC might be safely performed by a user. Normal front panel operation GENERAL DRIVE FSC and ERP displayed on touch screen Cycle the power to the library and inspect connectors and cables.
...on the touch screen. Table 6. G Call IBM technical support. 48 4560SLX Tape Library: User's Guide For a list of the library. F Invalid operation. Select parameters correctly and try again. TROUBLESHOOTING AND ERROR RECOVERY ERROR, FAULT, MALFUNCTION Determine Suspected Error Type PLATFORM No FSC displayed. Troubleshooting flow ... the ERP in Table 6 Call Technical Support CARTRIDGE ERROR FSC might be safely performed by a user. Normal front panel operation GENERAL DRIVE FSC and ERP displayed on touch screen Cycle the power to the library and inspect connectors and cables.
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... Found No IP Address Mode Fault No Gateway Address Found Unknown Exchange For The Async message Drive In Error Drive In Error Motor Fault Condition Shuttle Tach Errors Picker Tach Errors Rotary Tach Errors FSC 0901 0902 1001 1002 1003 1004 1005 1006 1007 1008 1009 2008 2009 200A 200C ... (status only) Cart Unaccessible Drive In Error No Magazine Removal Prevented Ctl. Table 7. Fault symptom codes (FSCs) Table 7 lists the FSCs and their related ERPs that might be displayed on the touch screen. SCSI Invalid Int. If an FSC continues, report it to IBM technical support. Troubleshooting 49
... Found No IP Address Mode Fault No Gateway Address Found Unknown Exchange For The Async message Drive In Error Drive In Error Motor Fault Condition Shuttle Tach Errors Picker Tach Errors Rotary Tach Errors FSC 0901 0902 1001 1002 1003 1004 1005 1006 1007 1008 1009 2008 2009 200A 200C ... (status only) Cart Unaccessible Drive In Error No Magazine Removal Prevented Ctl. Table 7. Fault symptom codes (FSCs) Table 7 lists the FSCs and their related ERPs that might be displayed on the touch screen. SCSI Invalid Int. If an FSC continues, report it to IBM technical support. Troubleshooting 49
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... Need 5 Cartridge Minimum Invalid Magazine Type Magazine Type Change Not Handled Zone Sequence Error Drive Eject Fail Drive Eject Fail Drive Eject Fail Drive Eject Fail Soft Fetch Retry Soft Fetch Retry 50 4560SLX Tape Library: User's Guide FSC 3004 3005 3006 3011 3012 3013 3014 3015 3016 3017 3018 3019 301A 301B 301C 301D 3020 3030 3031...
... Need 5 Cartridge Minimum Invalid Magazine Type Magazine Type Change Not Handled Zone Sequence Error Drive Eject Fail Drive Eject Fail Drive Eject Fail Drive Eject Fail Soft Fetch Retry Soft Fetch Retry 50 4560SLX Tape Library: User's Guide FSC 3004 3005 3006 3011 3012 3013 3014 3015 3016 3017 3018 3019 301A 301B 301C 301D 3020 3030 3031...
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...Drive For Requested Operation No Retry On Fetch/Stow Picker Jammed Picker Jammed 2 Picker Jammed 3 Picker Jammed 4 Picker Jammed 5 Picker Jammed 6 Picker Jammed 7 Picker Jammed 8 Picker Jammed 9 Picker Jammed 10 Picker Jammed 11 Picker Jammed on Stow Picker Retries Exceeded Picker Retries Exceeded 1 Picker Retries Exceeded 2 Picker Retries Exceeded 3 Picker Retraction Error...Jammed No DLTs Attached All Slots Empty DLT Already Loaded Expired Clean'g Cart Not a Clean'g Cart DLT Timeout Error Move Command Fail Clean Operation Timeout FSC 3082 3083 3084 308F 3100 3102 3103 3104 3105 3106 3107 3108 ...
...Drive For Requested Operation No Retry On Fetch/Stow Picker Jammed Picker Jammed 2 Picker Jammed 3 Picker Jammed 4 Picker Jammed 5 Picker Jammed 6 Picker Jammed 7 Picker Jammed 8 Picker Jammed 9 Picker Jammed 10 Picker Jammed 11 Picker Jammed on Stow Picker Retries Exceeded Picker Retries Exceeded 1 Picker Retries Exceeded 2 Picker Retries Exceeded 3 Picker Retraction Error...Jammed No DLTs Attached All Slots Empty DLT Already Loaded Expired Clean'g Cart Not a Clean'g Cart DLT Timeout Error Move Command Fail Clean Operation Timeout FSC 3082 3083 3084 308F 3100 3102 3103 3104 3105 3106 3107 3108 ...
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...msg. was installed Orphan cartridge recovery failed Move operation failed SMX send error SMX receive error Comm free list empty Invalid comm. Xchg conversion failed Invalid L-drive number to convert Invalid P-drive number to convert Invalid mod number to go offline was unknown Destination Xchg...message was unknown The button causing library to convert Cartridge reject recovery failed Drive Fan stalled Drive load did not complete Invalid drive was Null Bad src mod in peg msg Peg message wrapping a Null msg. ptr. Table 7. put attempt 52 4560SLX Tape Library: User's Guide FSC 503D 7001...
...msg. was installed Orphan cartridge recovery failed Move operation failed SMX send error SMX receive error Comm free list empty Invalid comm. Xchg conversion failed Invalid L-drive number to convert Invalid P-drive number to convert Invalid mod number to go offline was unknown Destination Xchg...message was unknown The button causing library to convert Cartridge reject recovery failed Drive Fan stalled Drive load did not complete Invalid drive was Null Bad src mod in peg msg Peg message wrapping a Null msg. ptr. Table 7. put attempt 52 4560SLX Tape Library: User's Guide FSC 503D 7001...
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Fault symptom codes (continued) Message Invalid comm. Troubleshooting 53 Chapter 6. get attempt Comm initialization error Put of a NULL comm Msg contains no comm Comm return address is unknown FSC ERP A005 C,G A006 C,G A007 C,G A008 C,G A009 C,G Note: If an error message is displayed that is not included in Table 7, write down the fault code number and follow the recovery procedure. If the same error occurs again, call IBM technical support. Table 7.
Fault symptom codes (continued) Message Invalid comm. Troubleshooting 53 Chapter 6. get attempt Comm initialization error Put of a NULL comm Msg contains no comm Comm return address is unknown FSC ERP A005 C,G A006 C,G A007 C,G A008 C,G A009 C,G Note: If an error message is displayed that is not included in Table 7, write down the fault code number and follow the recovery procedure. If the same error occurs again, call IBM technical support. Table 7.
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Electrostatic discharge specification Amplitude Allowable errors 0 - 8 kV None 92 4560SLX Tape Library: User's Guide Safety The 4560SLX Tape Library complies with the following regulatory agency product safety specifications: Table 12. Electromagnetic ..., electromagnetic emissions, electrostatic discharge, and vibration information for Safety of Information Technology Equipment, Third Edition Electromagnetic emissions The 4560SLX Tape Library complies with the following EMC compliance specifications: Table 13. Table 14. Notation on product Class A Electrostatic discharge The...
Electrostatic discharge specification Amplitude Allowable errors 0 - 8 kV None 92 4560SLX Tape Library: User's Guide Safety The 4560SLX Tape Library complies with the following regulatory agency product safety specifications: Table 12. Electromagnetic ..., electromagnetic emissions, electrostatic discharge, and vibration information for Safety of Information Technology Equipment, Third Edition Electromagnetic emissions The 4560SLX Tape Library complies with the following EMC compliance specifications: Table 13. Table 14. Notation on product Class A Electrostatic discharge The...
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..., Max 200 A, Max Appendix C. Table 24. Current Current 4560SLX Tape Library 1.6 - 1.0 A (120 V ac - 240 V ac) Sag/Surge protection Once powered on , the 4560SLX Tape Library will continue to operate without error under the following conditions of power line disturbances: Table 26. ... The 4560SLX Tape Library is capable of using any voltage within the ranges specified: Frequency limits The 4560SLX Tape Library is capable of powering up and operating without requiring user intervention or modification. Power requirements The 4560SLX Tape Library (with two tape drives installed)...
..., Max 200 A, Max Appendix C. Table 24. Current Current 4560SLX Tape Library 1.6 - 1.0 A (120 V ac - 240 V ac) Sag/Surge protection Once powered on , the 4560SLX Tape Library will continue to operate without error under the following conditions of power line disturbances: Table 26. ... The 4560SLX Tape Library is capable of using any voltage within the ranges specified: Frequency limits The 4560SLX Tape Library is capable of powering up and operating without requiring user intervention or modification. Power requirements The 4560SLX Tape Library (with two tape drives installed)...
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... telephone number and support hours by country, refer to http://www.ibm.com/pc/support/, and click Support Phone List. 100 4560SLX Tape Library: User's Guide v Option number v Proof of purchase v Computer manufacturer, model, serial number (if IBM), and manual v Exact wording of the error message (if any) v Description of the calls received. Your technical support...
... telephone number and support hours by country, refer to http://www.ibm.com/pc/support/, and click Support Phone List. 100 4560SLX Tape Library: User's Guide v Option number v Proof of purchase v Computer manufacturer, model, serial number (if IBM), and manual v Exact wording of the error message (if any) v Description of the calls received. Your technical support...
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... WARRANTIES OF ANY KIND. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. Items Not Covered by a product for Machines: IBM warrants that is free from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you acquire the Machine. General Terms This Statement of...Part 1 - The term "Machine" does not include any statutory rights of a Machine resulting from defects in the country where you , or failure caused by Warranty: IBM does not warrant uninterrupted or error-free operation of Part 1.
... WARRANTIES OF ANY KIND. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. Items Not Covered by a product for Machines: IBM warrants that is free from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you acquire the Machine. General Terms This Statement of...Part 1 - The term "Machine" does not include any statutory rights of a Machine resulting from defects in the country where you , or failure caused by Warranty: IBM does not warrant uninterrupted or error-free operation of Part 1.
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... verify the operation of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A. Any reference to an IBM product, program, or service is at those Web sites. The furnishing of those Web sites is not intended to the information herein; This information could include technical inaccuracies or typographical errors. IBM may be used . Any...
... verify the operation of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A. Any reference to an IBM product, program, or service is at those Web sites. The furnishing of those Web sites is not intended to the information herein; This information could include technical inaccuracies or typographical errors. IBM may be used . Any...