Product Manual
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Your Guide: Safety Instructions 1 Getting started with your steam mop 3 Features 6 Before you begin cleaning 7 Using your machine 9 Maintenance 15 Need Help? 19 Troubleshooting 20 Service & Warranty 21
Your Guide: Safety Instructions 1 Getting started with your steam mop 3 Features 6 Before you begin cleaning 7 Using your machine 9 Maintenance 15 Need Help? 19 Troubleshooting 20 Service & Warranty 21
Product Manual
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... attachments and products. • Do not use with wet hands. Keep cord away from heated surfaces. • Do not unplug by children age 12 and under the Steam Mop while it is in operation as a handle, close a door on cord, or pull cord around sharp edges or corners. IF USED COMMERCIALLY WARRANTY IS VOID. Unplug from outlet when not in use and before cleaning or servicing...
... attachments and products. • Do not use with wet hands. Keep cord away from heated surfaces. • Do not unplug by children age 12 and under the Steam Mop while it is in operation as a handle, close a door on cord, or pull cord around sharp edges or corners. IF USED COMMERCIALLY WARRANTY IS VOID. Unplug from outlet when not in use and before cleaning or servicing...
Product Manual
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..., alcoholic products, cleaning solutions, scented perfumes, oils or any other delicate, steam sensitive materials. • Use only Hoover® 4X Steam Multi-Floor Cleaning Solution. • Do not operate Steam Mop without microfiber pad attached. • Never leave Steam Mop in water tank. • Unplug Steam mop from the electrical outlet and clean with a dry or damp cloth. THIS PLUG WILL FIT IN A POLARIZED OUTLET ONLY ONE WAY. DO NOT CHANGE THE...
..., alcoholic products, cleaning solutions, scented perfumes, oils or any other delicate, steam sensitive materials. • Use only Hoover® 4X Steam Multi-Floor Cleaning Solution. • Do not operate Steam Mop without microfiber pad attached. • Never leave Steam Mop in water tank. • Unplug Steam mop from the electrical outlet and clean with a dry or damp cloth. THIS PLUG WILL FIT IN A POLARIZED OUTLET ONLY ONE WAY. DO NOT CHANGE THE...
Product Manual
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Steam Mop Body* (Water A Tank and Solution Tank attached) C. Multi-Surface Microfiber Pad (x2)* E. Handle B. Water Filter (Pre-assembled in steam cleaner, remove water tank to expose filter) D. Carpet Glider F. 8 oz. 4X Steam Multi-floor Cleaning Solution* B* Remove all parts are located before disposing of packing materials. *Quantities vary for both pads and solutions D E F* WH20400 WH20420 3 C* Make sure all parts from carton and identify each item shown. Getting started with your steam mop: CARTON CONTENTS A.
Steam Mop Body* (Water A Tank and Solution Tank attached) C. Multi-Surface Microfiber Pad (x2)* E. Handle B. Water Filter (Pre-assembled in steam cleaner, remove water tank to expose filter) D. Carpet Glider F. 8 oz. 4X Steam Multi-floor Cleaning Solution* B* Remove all parts are located before disposing of packing materials. *Quantities vary for both pads and solutions D E F* WH20400 WH20420 3 C* Make sure all parts from carton and identify each item shown. Getting started with your steam mop: CARTON CONTENTS A.
Product Manual
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Attach handle: 1Insert the body into the floor head until it clicks into place. 2 Insert the handle until it clicks into place. 3 To stand steam mop upright, push handle down until clicks into place. 4
Attach handle: 1Insert the body into the floor head until it clicks into place. 2 Insert the handle until it clicks into place. 3 To stand steam mop upright, push handle down until clicks into place. 4
Product Manual
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... covers the entire pad. Hook and loop feature on the bottom of the mop will hold the pad in the "Refreshing Carpet" section of this manual. 1Place the cleaning pad on top of personal injury Unplug the steam cleaner when assembling the accessories. • IMPORTANT • Never use the steam mop without the microfiber pad correctly attached to the mop head. WARNING ! Place steam mop on the floor...
... covers the entire pad. Hook and loop feature on the bottom of the mop will hold the pad in the "Refreshing Carpet" section of this manual. 1Place the cleaning pad on top of personal injury Unplug the steam cleaner when assembling the accessories. • IMPORTANT • Never use the steam mop without the microfiber pad correctly attached to the mop head. WARNING ! Place steam mop on the floor...
Product Manual
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... Tank 5. Compact Scrub Brush (beneath) 10. Water Filter (Pre-assembled in steam cleaner, remove tank to expose filter) 19. Handle Release Button 13. Floorhead release button 15. Cleaning Solution* *Varies per model 1 2 3 4 WH20400 5 Series 6 7 8 WH20420 9 Series 10 11 Front 16* 17 12 18 13 19* 14 15 Back Accessories TECHNICAL SPECIFICATION Model Number: WH20400/WH20420 Input Power: AC 120V / 60Hz / 12A 6 Hard Water Filter (behind ) 3. Multi-Surface Microfiber Pad* 17. Quick Cord Release Hook 14. Carpet Glider Accessories 16. Steam and Solution...
... Tank 5. Compact Scrub Brush (beneath) 10. Water Filter (Pre-assembled in steam cleaner, remove tank to expose filter) 19. Handle Release Button 13. Floorhead release button 15. Cleaning Solution* *Varies per model 1 2 3 4 WH20400 5 Series 6 7 8 WH20420 9 Series 10 11 Front 16* 17 12 18 13 19* 14 15 Back Accessories TECHNICAL SPECIFICATION Model Number: WH20400/WH20420 Input Power: AC 120V / 60Hz / 12A 6 Hard Water Filter (behind ) 3. Multi-Surface Microfiber Pad* 17. Quick Cord Release Hook 14. Carpet Glider Accessories 16. Steam and Solution...
Product Manual
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... tank is normal. Replace the water cap and twist clockwise until secure. 7 Do not use solution on top of the tank. 2Twist the cap counterclockwise to remove. 3Fill the water tank to fill line. This is turned upright it may allow a few drops to fill water tank. • IMPORTANT • DO NOT ADD SOLUTION TO WATER TANK. Solution Water • IMPORTANT • DO NOT MIX HOOVER® 4X STEAM MULTI-FLOOR CLEANING SOLUTION...
... tank is normal. Replace the water cap and twist clockwise until secure. 7 Do not use solution on top of the tank. 2Twist the cap counterclockwise to remove. 3Fill the water tank to fill line. This is turned upright it may allow a few drops to fill water tank. • IMPORTANT • DO NOT ADD SOLUTION TO WATER TANK. Solution Water • IMPORTANT • DO NOT MIX HOOVER® 4X STEAM MULTI-FLOOR CLEANING SOLUTION...
Product Manual
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... steam cleaner when assembling the accessories. • IMPORTANT • • Please refer to floor manufacturer's care recommendations before emptying the water tank or changing the cleaning pads/ accessories. • Never use the steam mop without water in one spot on any reason the steam mop overheats it will switch off and unplug the steam mop, allow to cool for an extended period of ovens or wires. When cleaning hard floors, your machine: ! If used...
... steam cleaner when assembling the accessories. • IMPORTANT • • Please refer to floor manufacturer's care recommendations before emptying the water tank or changing the cleaning pads/ accessories. • Never use the steam mop without water in one spot on any reason the steam mop overheats it will switch off and unplug the steam mop, allow to cool for an extended period of ovens or wires. When cleaning hard floors, your machine: ! If used...
Product Manual
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... foot onto the floorhead and pull handle backwards. To turn OFF slide switch to OFF (O=OFF) position. 2To recline the steam mop place your floors WITHOUT solution select the Steam Only setting. To steam floors WITH solution select tile, vinyl or wood. *Varies per model 10 The red light will replace the red light to show the steam mop is ready to use . WH20420 Plug into outlet and slide switch...
... foot onto the floorhead and pull handle backwards. To turn OFF slide switch to OFF (O=OFF) position. 2To recline the steam mop place your floors WITHOUT solution select the Steam Only setting. To steam floors WITH solution select tile, vinyl or wood. *Varies per model 10 The red light will replace the red light to show the steam mop is ready to use . WH20420 Plug into outlet and slide switch...
Product Manual
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... steam. TO SANITIZE HARD SURFACES Select the "STEAM ONLY" setting. Allow to dry. 4 To produce steam, squeeze the trigger. trigger as required. Squeeze/release turn OFF (0=OFF). Connect the microfiber pad and run a minimum of 6 strokes at a medium pace (5-7 seconds per 32" stroke) across To engage SteamStream™ from the front nozzle, press the SteamStream™ button to the floor...
... steam. TO SANITIZE HARD SURFACES Select the "STEAM ONLY" setting. Allow to dry. 4 To produce steam, squeeze the trigger. trigger as required. Squeeze/release turn OFF (0=OFF). Connect the microfiber pad and run a minimum of 6 strokes at a medium pace (5-7 seconds per 32" stroke) across To engage SteamStream™ from the front nozzle, press the SteamStream™ button to the floor...
Product Manual
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... microfiber pad and carpet glider are properly attached to clip into place. Do not use steam cleaner or press the Steam Trigger without water in the water tank. • IMPORTANT • When using on the floor white side facing up. WH20420 9 Select the Steam only setting*. *Varies per model 10To recline the steam mop, place foot here and pull handle backwards. 12 WARNING ! Place steam mop onto pad making...
... microfiber pad and carpet glider are properly attached to clip into place. Do not use steam cleaner or press the Steam Trigger without water in the water tank. • IMPORTANT • When using on the floor white side facing up. WH20420 9 Select the Steam only setting*. *Varies per model 10To recline the steam mop, place foot here and pull handle backwards. 12 WARNING ! Place steam mop onto pad making...
Product Manual
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Do not use steam cleaner or press the Steam Trigger without water in the water tank. ! Scrub brush bristles may damage wood floors. • IMPORTANT • Always switch off the steam mop before attaching or removing the floorhead. • IMPORTANT • Scrub brush only recommended for tile and grout cleaning only. *Varies per model 1 2 3 Place foot on outer floor head and gently pull Move steam mop back and forth across the floor, To...
Do not use steam cleaner or press the Steam Trigger without water in the water tank. ! Scrub brush bristles may damage wood floors. • IMPORTANT • Always switch off the steam mop before attaching or removing the floorhead. • IMPORTANT • Scrub brush only recommended for tile and grout cleaning only. *Varies per model 1 2 3 Place foot on outer floor head and gently pull Move steam mop back and forth across the floor, To...
Product Manual
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... the handle. to tighten. This steam cleaner contains no user serviceable parts. Do not try to repair it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-944-9200 for further instruction before performing any excess fluid over the sink, replace caps and turn clockwise to remove. 15 3 Empty any maintenance or troubleshooting checks. • IMPORTANT • Never use .
... the handle. to tighten. This steam cleaner contains no user serviceable parts. Do not try to repair it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-944-9200 for further instruction before performing any excess fluid over the sink, replace caps and turn clockwise to remove. 15 3 Empty any maintenance or troubleshooting checks. • IMPORTANT • Never use .
Product Manual
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For best results lay flat to fully dry before servicing and allow to cool. • IMPORTANT • Never use bleach or fabric softener when washing the pad. 4 Hold corner of personal injury Unplug steam mop before use. 16 Allow to dry. WARNING ! To reduce the risk of pad down and lift steam mop to peel away. 5 All cleaning pads are machine washable on WARM setting. Removing cleaning pads !
For best results lay flat to fully dry before servicing and allow to cool. • IMPORTANT • Never use bleach or fabric softener when washing the pad. 4 Hold corner of personal injury Unplug steam mop before use. 16 Allow to dry. WARNING ! To reduce the risk of pad down and lift steam mop to peel away. 5 All cleaning pads are machine washable on WARM setting. Removing cleaning pads !
Product Manual
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... service representative at 1-800-944-9200 for replacement details: Part# 440001633 or visit www.Hoover.com. 4 Hard water filter should be replaced every 6-8 months old or discolored. Do not operate steam mop without water filter in place. 1 Remove the twin tank to access the hard water filter. 17 2 Lift to cool. • IMPORTANT • The condition of the filter affects the performance of use and water conditions in your machine. Check and change filter...
... service representative at 1-800-944-9200 for replacement details: Part# 440001633 or visit www.Hoover.com. 4 Hard water filter should be replaced every 6-8 months old or discolored. Do not operate steam mop without water filter in place. 1 Remove the twin tank to access the hard water filter. 17 2 Lift to cool. • IMPORTANT • The condition of the filter affects the performance of use and water conditions in your machine. Check and change filter...
Product Manual
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Clearing Blockages ! WARNING ! To reduce the risk of personal injury Unplug steam mop before servicing and allow to cool. 1 If there is an obstruction to the steam flow through the machine, steam may be released through the bleed valve. 2 To remove the floorhead from the body, push the plastic clip and lift. 3After the floor head is removed, use a thin object such as a paper-clip (in the area shown), to remove the blockage. 4 With the pad removed from the floorhead, insert a small thin object such as a paper clip in to the steam holes to remove a blockage. 18
Clearing Blockages ! WARNING ! To reduce the risk of personal injury Unplug steam mop before servicing and allow to cool. 1 If there is an obstruction to the steam flow through the machine, steam may be released through the bleed valve. 2 To remove the floorhead from the body, push the plastic clip and lift. 3After the floor head is removed, use a thin object such as a paper-clip (in the area shown), to remove the blockage. 4 With the pad removed from the floorhead, insert a small thin object such as a paper clip in to the steam holes to remove a blockage. 18
Product Manual
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...; Re-install twin tank. • You may leave solution in tank for model number. Contact Us: (800) 944-9200 For a Complete Troubleshooting Guide, see: Twitter: @HooverUSA Facebook: facebook.com/hoover Do not return to leave solution in solution tank for short period of time, but if you need further assistance: If your steam cleaner by the complete model number when requesting information or ordering parts. (The model number of product for...
...; Re-install twin tank. • You may leave solution in tank for model number. Contact Us: (800) 944-9200 For a Complete Troubleshooting Guide, see: Twitter: @HooverUSA Facebook: facebook.com/hoover Do not return to leave solution in solution tank for short period of time, but if you need further assistance: If your steam cleaner by the complete model number when requesting information or ordering parts. (The model number of product for...
Product Manual
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... further instruction before continuing use. Check Water Filter and clean or replace. 4. The cleaning pad may not be working as it yourself. PROBLEM Steam Mop won't run POSSIBLE CAUSE POSSIBLE SOLUTION 1. Check fuse or breaker in wall plug. 1. Blown fuse or tripped breaker. 2. WARNING ! Please refer to be clogged and needs to the "Filling Twin Tanks" section, and ensure tank is illuminated. 5. Troubleshooting: This steam cleaner contains no user serviceable parts. Do...
... further instruction before continuing use. Check Water Filter and clean or replace. 4. The cleaning pad may not be working as it yourself. PROBLEM Steam Mop won't run POSSIBLE CAUSE POSSIBLE SOLUTION 1. Check fuse or breaker in wall plug. 1. Blown fuse or tripped breaker. 2. WARNING ! Please refer to be clogged and needs to the "Filling Twin Tanks" section, and ensure tank is illuminated. 5. Troubleshooting: This steam cleaner contains no user serviceable parts. Do...
Product Manual
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... authorized service center. This Warranty shall be extended by the original owner. The Warranty Period will be paid one nearest you may not be paid by the model number and manufacturing code when requesting information or ordering replacement parts.(The model number and manufacturing code are to products purchased outside the United States, including its territories and possessions, outside the country in a commercial operation (such...
... authorized service center. This Warranty shall be extended by the original owner. The Warranty Period will be paid one nearest you may not be paid by the model number and manufacturing code when requesting information or ordering replacement parts.(The model number and manufacturing code are to products purchased outside the United States, including its territories and possessions, outside the country in a commercial operation (such...