HP Client Manager 6.1
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...you an e-mail alert. BIOS Flash: HPCM can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to see where installation failed. Manage HP ProtectTools enabled clients: Identify and inventory HP client computers that you specify. With HPCM, SoftPaq installation can ...-side events, such as a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk drives, CPUs, and monitors. With HPCM, the user can perform the following types of operations on the client computers ...
...you an e-mail alert. BIOS Flash: HPCM can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to see where installation failed. Manage HP ProtectTools enabled clients: Identify and inventory HP client computers that you specify. With HPCM, SoftPaq installation can ...-side events, such as a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk drives, CPUs, and monitors. With HPCM, the user can perform the following types of operations on the client computers ...
Getting Started
Page 11
...(PDF on the CD) A comprehensive guide that provides helpful hints for troubleshooting this computer and scenarios for installing device drivers and using this series of the product hardware, as well as instructions for upgrading this tool to reconfigure or modify default...security and Intelligent Manageability features that are preinstalled on some models. ■ Network & Internet Communications Guide (PDF on the CD) Provides basic networking information and instructions for resolving Getting Started www.hp.com 7 The CD contains the following publications: ■ Quick Setup (...
...(PDF on the CD) A comprehensive guide that provides helpful hints for troubleshooting this computer and scenarios for installing device drivers and using this series of the product hardware, as well as instructions for upgrading this tool to reconfigure or modify default...security and Intelligent Manageability features that are preinstalled on some models. ■ Network & Internet Communications Guide (PDF on the CD) Provides basic networking information and instructions for resolving Getting Started www.hp.com 7 The CD contains the following publications: ■ Quick Setup (...
Getting Started
Page 14
...; Refer to the comprehensive Troubleshooting Guide on the Documentation CD for details. ■ If the screen is blank, plug the monitor into the network connection. Refer to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in this guide for more general suggestions. ■ Refer to the...Restore Plus! Getting Started ■ Check the power LED on the front of the drivers loaded. CD. Ä CAUTION: Running the Restore CD will boot without all data on the hard drive. 10 www.hp.com Getting Started There may be a problem with a different cable into a different ...
...; Refer to the comprehensive Troubleshooting Guide on the Documentation CD for details. ■ If the screen is blank, plug the monitor into the network connection. Refer to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in this guide for more general suggestions. ■ Refer to the...Restore Plus! Getting Started ■ Check the power LED on the front of the drivers loaded. CD. Ä CAUTION: Running the Restore CD will boot without all data on the hard drive. 10 www.hp.com Getting Started There may be a problem with a different cable into a different ...
Troubleshooting Guide
Page 18
...a monitor that will boot without all data on the hard drive. 2-2 www.hp.com Troubleshooting Guide Refer to the following "Helpful Hints" section in Computer Setup.... the Documentation CD for more information. ■ Check the Power LED on the front of the drivers loaded. CD will erase all of the computer to isolate the exact problem before calling for technical... Plus! Troubleshooting Without Diagnostics Before You Call for Technical Support If you are working on a network, plug another computer with a different cable into a different video port on the computer if one is ...
...a monitor that will boot without all data on the hard drive. 2-2 www.hp.com Troubleshooting Guide Refer to the following "Helpful Hints" section in Computer Setup.... the Documentation CD for more information. ■ Check the Power LED on the front of the drivers loaded. CD will erase all of the computer to isolate the exact problem before calling for technical... Plus! Troubleshooting Without Diagnostics Before You Call for Technical Support If you are working on a network, plug another computer with a different cable into a different video port on the computer if one is ...
Troubleshooting Guide
Page 43
... The cables may not be connected properly. The correct printer driver for the application is offline. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is not turned on a network, you encounter printer problems, see the documentation that came with ...the printer and to the common causes and solutions listed in the following table. Troubleshooting Guide www.hp.com 2-27 Printer will not print. The cables may ...
... The cables may not be connected properly. The correct printer driver for the application is offline. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is not turned on a network, you encounter printer problems, see the documentation that came with ...the printer and to the common causes and solutions listed in the following table. Troubleshooting Guide www.hp.com 2-27 Printer will not print. The cables may ...
Troubleshooting Guide
Page 49
.... Select Start > Control Panel. 2. Run Computer Setup and enable network controller. 2. Network controller is not enabled. Incorrect network driver. Click the Power Management tab, then select the check box to Allow this device to bring the computer out of debugging the network cabling. Troubleshooting Guide www.hp.com 2-33 Click Properties. 5. Wake-on-LAN is disabled...
.... Select Start > Control Panel. 2. Run Computer Setup and enable network controller. 2. Network controller is not enabled. Incorrect network driver. Click the Power Management tab, then select the check box to Allow this device to bring the computer out of debugging the network cabling. Troubleshooting Guide www.hp.com 2-33 Click Properties. 5. Wake-on-LAN is disabled...
Troubleshooting Guide
Page 50
.... Run Computer Setup and enable network controller. 2. Reinstall network drivers. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Network status link light never flashes. ✎ The network status light is supposed to the incorrect connector. Network driver is shared with the cable or... mode. Under the Computer Setup Advanced menu, change the resource settings for the board. 2-34 www.hp.com Troubleshooting Guide Network controller is a problem with an expansion board. The cable is attached to the correct device. The...
.... Run Computer Setup and enable network controller. 2. Reinstall network drivers. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Network status link light never flashes. ✎ The network status light is supposed to the incorrect connector. Network driver is shared with the cable or... mode. Under the Computer Setup Advanced menu, change the resource settings for the board. 2-34 www.hp.com Troubleshooting Guide Network controller is a problem with an expansion board. The cable is attached to the correct device. The...
Troubleshooting Guide
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... for a new expansion board were installed. Verify that the other end of the network controller. CD. Troubleshooting Guide www.hp.com 2-35 The network controller is not configured for the board. The files containing the network drivers are not loaded, or driver parameters do not match current configuration. The cable is defective. Solution Contact an authorized...
... for a new expansion board were installed. Verify that the other end of the network controller. CD. Troubleshooting Guide www.hp.com 2-35 The network controller is not configured for the board. The files containing the network drivers are not loaded, or driver parameters do not match current configuration. The cable is defective. Solution Contact an authorized...
Troubleshooting Guide
Page 52
.... System setup utility reports unprogrammed EEPROM. Contact an authorized service provider. 2-36 www.hp.com Troubleshooting Guide Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause New network card will not boot. Cannot connect to boot from another source. Verify Network Connectivity, that the Remote System Installation Server contains the NIC drivers for your NIC.
.... System setup utility reports unprogrammed EEPROM. Contact an authorized service provider. 2-36 www.hp.com Troubleshooting Guide Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause New network card will not boot. Cannot connect to boot from another source. Verify Network Connectivity, that the Remote System Installation Server contains the NIC drivers for your NIC.
Troubleshooting Guide
Page 55
...Damaged media. Media installed upside down. Ensure IDE CD-ROM is disabled in Storage > Boot Order. Run the Computer Setup utility and disable Network Server Mode in the DVD drive. See the documentation that came with the optional device. Movie will not boot from CD-ROM or DVD drive.... See the documentation that came with the DVD drive. Troubleshooting Guide www.hp.com 2-39 Solving CD-ROM and DVD Problems Problem Cause System will not play in Security > Password Options. Network Server Mode is not loaded. Non-bootable CD in Computer Setup. CD-ROM or DVD...
...Damaged media. Media installed upside down. Ensure IDE CD-ROM is disabled in Storage > Boot Order. Run the Computer Setup utility and disable Network Server Mode in the DVD drive. See the documentation that came with the optional device. Movie will not boot from CD-ROM or DVD drive.... See the documentation that came with the DVD drive. Troubleshooting Guide www.hp.com 2-39 Solving CD-ROM and DVD Problems Problem Cause System will not play in Security > Password Options. Network Server Mode is not loaded. Non-bootable CD in Computer Setup. CD-ROM or DVD...
Network & Internet Communications Guide
Page 3
Contents 1 Network Communications Ethernet Network Structure 1-2 NIC-Based Alerts 1-3 Wake-On-LAN Support (WOL 1-4 Interpreting the Network Status Lights 1-5 Disabling 802.3u Auto-Negotiation Capabilities 1-6 Installing Network Drivers 1-8 Wireless Networks 1-9 Ad-hoc Network 1-9 Access Point (Infrastructure) Network 1-9 Advantages of Wireless Networking 1-10 2 Internet Communications Choosing an Internet Service Provider 2-1 Content Advisor 2-2 Restricting Internet Content 2-2 Solving Internet Access Problems 2-4 Network & Internet Communications Guide www.hp.com iii
Contents 1 Network Communications Ethernet Network Structure 1-2 NIC-Based Alerts 1-3 Wake-On-LAN Support (WOL 1-4 Interpreting the Network Status Lights 1-5 Disabling 802.3u Auto-Negotiation Capabilities 1-6 Installing Network Drivers 1-8 Wireless Networks 1-9 Ad-hoc Network 1-9 Access Point (Infrastructure) Network 1-9 Advantages of Wireless Networking 1-10 2 Internet Communications Choosing an Internet Service Provider 2-1 Content Advisor 2-2 Restricting Internet Content 2-2 Solving Internet Access Problems 2-4 Network & Internet Communications Guide www.hp.com iii
Network & Internet Communications Guide
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... your productivity potential. Network & Internet Communications Guide www.hp.com 1-1 1 Network Communications The following items are covered in this section: ■ Ethernet Network Structure ■ Network Interface Controller (NIC)-Based Alerts ■ Wake-On-Lan (WOL) Support ■ Interpreting the Network Status Lights ■ Disabling the Autosensing Capabilities ■ Installing Network Drivers ■ Wireless Networks This section provides information...
... your productivity potential. Network & Internet Communications Guide www.hp.com 1-1 1 Network Communications The following items are covered in this section: ■ Ethernet Network Structure ■ Network Interface Controller (NIC)-Based Alerts ■ Wake-On-Lan (WOL) Support ■ Interpreting the Network Status Lights ■ Disabling the Autosensing Capabilities ■ Installing Network Drivers ■ Wireless Networks This section provides information...
Network & Internet Communications Guide
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The computer begins Auto-Negotiation whenever it obtains a valid network link, or when the NIC driver is supported. In addition to operate in the Property list box. 8. Windows XP 1. Windows 2000 1. Click Properties. 5. Click Configure. 1-6 www.hp.com Network & Internet Communications Guide Double-click Network Connections. 3. Click Properties. 5. Select Start > Settings > Control Panel. 2. Full-duplex systems...
The computer begins Auto-Negotiation whenever it obtains a valid network link, or when the NIC driver is supported. In addition to operate in the Property list box. 8. Windows XP 1. Windows 2000 1. Click Properties. 5. Click Configure. 1-6 www.hp.com Network & Internet Communications Guide Double-click Network Connections. 3. Click Properties. 5. Select Start > Settings > Control Panel. 2. Full-duplex systems...
Network & Internet Communications Guide
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... network environment. 1-8 www.hp.com Network & Internet Communications Guide If it ever becomes necessary to communicate with several different environments. Double-click the New Connection Wizard icon and follow the instructions on the computer model. Windows 2000 Follow the instructions in the ASCII text files located in the C:\COMPAQ\NIC directory. Network Communications Installing Network Drivers...
... network environment. 1-8 www.hp.com Network & Internet Communications Guide If it ever becomes necessary to communicate with several different environments. Double-click the New Connection Wizard icon and follow the instructions on the computer model. Windows 2000 Follow the instructions in the ASCII text files located in the C:\COMPAQ\NIC directory. Network Communications Installing Network Drivers...
Data Execution Prevention - White Paper, 2nd Edition
Page 11
...incompatibilities. You should test both hardware and software-enforced DEP. If a program is not built with DEP: • Third party drivers • Video • Network • Printer • Modem • Third party applications • Benchmarks • Productivity Software • Games Customers who ... do not function when XD/NX is dispatched. Deploying Hardware-Enabled Data Execution Prevention How will XD/NX impact HP customers? HP encourages you to ensure compatibility with SafeSEH, then softwareenforced DEP checks whether the exception handler is located within the...
...incompatibilities. You should test both hardware and software-enforced DEP. If a program is not built with DEP: • Third party drivers • Video • Network • Printer • Modem • Third party applications • Benchmarks • Productivity Software • Games Customers who ... do not function when XD/NX is dispatched. Deploying Hardware-Enabled Data Execution Prevention How will XD/NX impact HP customers? HP encourages you to ensure compatibility with SafeSEH, then softwareenforced DEP checks whether the exception handler is located within the...
Data Execution Prevention - White Paper, 2nd Edition
Page 12
... code with PAE mode enabled. These drivers encounter the same problem as applications that...HP is a useful computer architecture innovation that create code in BIOS. Drivers can occur for this: • Driver does not load because it cannot perform 64-bit addressing. • Driver...lesser extent, some drivers create code in the BOOT.INI. 12 HP encourages customers who ...8226; Driver causes problem when it expects a 32-bit PTE, but instead gets a 64-bit PTE. • Driver cannot ...There are several reasons for both applications and drivers. Disadvantages of using XD/NX Enabling XD/NX...
... code with PAE mode enabled. These drivers encounter the same problem as applications that...HP is a useful computer architecture innovation that create code in BIOS. Drivers can occur for this: • Driver does not load because it cannot perform 64-bit addressing. • Driver...lesser extent, some drivers create code in the BOOT.INI. 12 HP encourages customers who ...8226; Driver causes problem when it expects a 32-bit PTE, but instead gets a 64-bit PTE. • Driver cannot ...There are several reasons for both applications and drivers. Disadvantages of using XD/NX Enabling XD/NX...
Data Execution Prevention - White Paper, 2nd Edition
Page 13
...Altiris Deployment Solution Agent. Add to exclusion list. DIVX codec. Will not install. HP Diagnostics for installa- Exception error. Add to exclusion list. Exception error. ATI Driver Setup.exe. Add to exclusion list. Exception error. Add to exclusion list. ...Exception error when opening My Add to exclusion list. Network Places. Exception error. Add to access Intel Graphics ...
...Altiris Deployment Solution Agent. Add to exclusion list. DIVX codec. Will not install. HP Diagnostics for installa- Exception error. Add to exclusion list. Exception error. ATI Driver Setup.exe. Add to exclusion list. Exception error. Add to exclusion list. ...Exception error when opening My Add to exclusion list. Network Places. Exception error. Add to access Intel Graphics ...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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..., or computer malfunction. System has locked up and will not respond to disable the network controller. Computer date and time display is not functional. 1. Network driver is loaded and no network connection is hot. 1. Press the Num Lock key. Cannot remove computer cover or...(real-time clock) battery may be replaced. 1. Poor performance is full. Hard drive is experienced. D-2 361293-003 Service Reference Guide, dx6100 Restart computer. Ä CAUTION: When attempting to create more space on . Ensure the fans are connected and working properly (some computers...
..., or computer malfunction. System has locked up and will not respond to disable the network controller. Computer date and time display is not functional. 1. Network driver is loaded and no network connection is hot. 1. Press the Num Lock key. Cannot remove computer cover or...(real-time clock) battery may be replaced. 1. Poor performance is full. Hard drive is experienced. D-2 361293-003 Service Reference Guide, dx6100 Restart computer. Ä CAUTION: When attempting to create more space on . Ensure the fans are connected and working properly (some computers...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
Page 224
...Manager. Check the network controller documentation for proper connection. Network status link light does not turn on -LAN. System cannot autosense the network. Run Computer Setup and enable network controller. D-22 361293-003 Service Reference Guide, dx6100 Network controller is not ... not enabled. Solution Use the Network control application to the incorrect connector. Reinstall network drivers. Ensure that the cable and device at the other end are securely connected. Incorrect network driver. Replace the NIC. Solving Network Problems Problem Cause Wake-on -...
...Manager. Check the network controller documentation for proper connection. Network status link light does not turn on -LAN. System cannot autosense the network. Run Computer Setup and enable network controller. D-22 361293-003 Service Reference Guide, dx6100 Network controller is not ... not enabled. Solution Use the Network control application to the incorrect connector. Reinstall network drivers. Ensure that the cable and device at the other end are securely connected. Incorrect network driver. Replace the NIC. Solving Network Problems Problem Cause Wake-on -...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... may be defective or may not meet industry-standard specifications. Reinstall the network drivers, using the Restore Plus! Network drivers are corrupted. The network controller requires drivers. The files containing the network drivers are not loaded, or driver parameters do not match current configuration. Service Reference Guide, dx6100 361293-003 D-23 The expansion board installed is shared with the embedded...
... may be defective or may not meet industry-standard specifications. Reinstall the network drivers, using the Restore Plus! Network drivers are corrupted. The network controller requires drivers. The files containing the network drivers are not loaded, or driver parameters do not match current configuration. Service Reference Guide, dx6100 361293-003 D-23 The expansion board installed is shared with the embedded...