Resolving Start Up and No Boot Problems Checklist
Page 1
...replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Reconnect the AC power adapter (do not glow when power button is pressed, there ..., or there is a device conflict or failure. Symptom: LEDs blink or computer beeps but computer fails to the notebook. Connect a different AC power adapter and remove battery. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to blink or...
...replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Reconnect the AC power adapter (do not glow when power button is pressed, there ..., or there is a device conflict or failure. Symptom: LEDs blink or computer beeps but computer fails to the notebook. Connect a different AC power adapter and remove battery. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to blink or...
Resolving Start Up and No Boot Problems Checklist
Page 2
... bypass the error and the PC can run in Safe mode to install an update or patch. Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot... options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message May be able to...
... bypass the error and the PC can run in Safe mode to install an update or patch. Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot... options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message May be able to...
HP TouchSmart User Guide - Windows 7
Page 8
Switching between graphics modes (select models only 60 Using external AC power ...61 Connecting AC power ...61 Testing an AC adapter ...62 6 External devices Using Digital Media Slot cards ...64 Inserting a digital card ...64 Removing a digital card ...65 Using ...hard drive performance ...70 Using Disk Defragmenter 70 Using Disk Cleanup ...70 Using HP ProtectSmart Hard Drive Protection 71 Identifying HP ProtectSmart Hard Drive Protection status 71 Managing power with a parked hard drive 71 Using HP ProtectSmart Hard Drive Protection software 72 Replacing a hard drive ...73 Using external ...
Switching between graphics modes (select models only 60 Using external AC power ...61 Connecting AC power ...61 Testing an AC adapter ...62 6 External devices Using Digital Media Slot cards ...64 Inserting a digital card ...64 Removing a digital card ...65 Using ...hard drive performance ...70 Using Disk Defragmenter 70 Using Disk Cleanup ...70 Using HP ProtectSmart Hard Drive Protection 71 Identifying HP ProtectSmart Hard Drive Protection status 71 Managing power with a parked hard drive 71 Using HP ProtectSmart Hard Drive Protection software 72 Replacing a hard drive ...73 Using external ...
HP TouchSmart User Guide - Windows 7
Page 28
... Chapter 2 Networking If you a user ID and password to access the router. If the wireless light is a security code. Click Connect. 5. Test the wireless network by using the router manufacturer's instructions and your knowledge. Your ISP will help you need this information and store it in the... place. Be sure that you temporarily connect your new wireless computer to the router by opening your wireless network, refer to the modem, and test the Internet service. 2. If the network is a security-enabled WLAN, you do not have high-speed Internet service (DSL, cable, or ...
... Chapter 2 Networking If you a user ID and password to access the router. If the wireless light is a security code. Click Connect. 5. Test the wireless network by using the router manufacturer's instructions and your knowledge. Your ISP will help you need this information and store it in the... place. Be sure that you temporarily connect your new wireless computer to the router by opening your wireless network, refer to the modem, and test the Internet service. 2. If the network is a security-enabled WLAN, you do not have high-speed Internet service (DSL, cable, or ...
HP TouchSmart User Guide - Windows 7
Page 44
...preferences for left-handed or right-handed users, select Start > Control Panel > Hardware and Sound > Tablet PC Settings > Other tab. These preferences are specific to any changes or testing the settings, click OK. Select Start > Control Panel > Hardware and Sound> Pen and Touch > Pen... Options tab. 2. To change or test click settings: 1. Click Navigational flicks and editing flicks, and then click ...
...preferences for left-handed or right-handed users, select Start > Control Panel > Hardware and Sound > Tablet PC Settings > Other tab. These preferences are specific to any changes or testing the settings, click OK. Select Start > Control Panel > Hardware and Sound> Pen and Touch > Pen... Options tab. 2. To change or test click settings: 1. Click Navigational flicks and editing flicks, and then click ...
HP TouchSmart User Guide - Windows 7
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...disconnected from the computer. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. Using Battery Check Help and Support provides information on the status of the battery... is in Help and Support Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery...
...disconnected from the computer. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. Using Battery Check Help and Support provides information on the status of the battery... is in Help and Support Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery...
HP TouchSmart User Guide - Windows 7
Page 72
.... Contact technical support for information on , the AC adapter is working properly. ● If the power light remains off, the AC adapter is off. Testing an AC adapter Test the AC adapter if the computer exhibits any of the power cord into an AC outlet. 3. Remove the battery from the computer. 2. To...
.... Contact technical support for information on , the AC adapter is working properly. ● If the power light remains off, the AC adapter is off. Testing an AC adapter Test the AC adapter if the computer exhibits any of the power cord into an AC outlet. 3. Remove the battery from the computer. 2. To...
HP TouchSmart User Guide - Windows 7
Page 116
Select Diagnostics menu Select Primary Hard Disk Self Test Memory Test To do this ◦ USB Floppy ◦ Network Adapter To do this Run a comprehensive self-test on the system memory. 106 Chapter 11 Setup Utility (BIOS) Run a diagnostic test on the hard drive.
Select Diagnostics menu Select Primary Hard Disk Self Test Memory Test To do this ◦ USB Floppy ◦ Network Adapter To do this Run a comprehensive self-test on the system memory. 106 Chapter 11 Setup Utility (BIOS) Run a diagnostic test on the hard drive.
HP TouchSmart User Guide - Windows 7
Page 125
Index A AC adapter, testing 62 AC power, connecting 61 action key mode 105 action keys adjusting volume 36 audio CD, DVD, or BD controls 35 decrease screen brightness 35 ... 58 caps lock light, identifying 4 CD drive 77 Certificate of Authenticity label 114 charging batteries 56 cleaning, TouchPad and keyboard 113 clicks changing settings 34 testing 34 components bottom 10 display 8 front 5 left-side 7 rear 9 right-side 6 top 3 computer, traveling 112 configuring HDMI 48 Connect to the Internet Wizard 12, 13...
Index A AC adapter, testing 62 AC power, connecting 61 action key mode 105 action keys adjusting volume 36 audio CD, DVD, or BD controls 35 decrease screen brightness 35 ... 58 caps lock light, identifying 4 CD drive 77 Certificate of Authenticity label 114 charging batteries 56 cleaning, TouchPad and keyboard 113 clicks changing settings 34 testing 34 components bottom 10 display 8 front 5 left-side 7 rear 9 right-side 6 top 3 computer, traveling 112 configuring HDMI 48 Connect to the Internet Wizard 12, 13...
HP TouchSmart User Guide - Windows 7
Page 127
...power connector, identifying 7 power light, identifying 6 power switch, identifying 6 power-on password creating 88 entering 88 managing 88 primary hard disk self test 106 Product Key 114 product name and number, computer 114 programs, using 41 projector, connecting 47 R readable media 51 recovering a program or ...exiting 51 initiating 51 slots Digital Media 7 memory 80 security cable 9 software Disk Cleanup 70 Disk Defragmenter 70 MediaSmart 41 TouchSmart 41 using 41 Wireless Assistant 15 solid-state drive (SSD) 95, 99 speakers, identifying 9 storing battery 58 supported discs 96 Index 117
...power connector, identifying 7 power light, identifying 6 power switch, identifying 6 power-on password creating 88 entering 88 managing 88 primary hard disk self test 106 Product Key 114 product name and number, computer 114 programs, using 41 projector, connecting 47 R readable media 51 recovering a program or ...exiting 51 initiating 51 slots Digital Media 7 memory 80 security cable 9 software Disk Cleanup 70 Disk Defragmenter 70 MediaSmart 41 TouchSmart 41 using 41 Wireless Assistant 15 solid-state drive (SSD) 95, 99 speakers, identifying 9 storing battery 58 supported discs 96 Index 117
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide
Page 38
... antistatic belts and roller bushings. Handle these items only at static-free workstations. ● Place items on a grounded surface before inserting or removing connectors or test equipment. 30 Chapter 4 Removal and replacement procedures ENWW safe materials. ● Keep the work surface and use properly grounded tools and equipment. ● Use conductive...
... antistatic belts and roller bushings. Handle these items only at static-free workstations. ● Place items on a grounded surface before inserting or removing connectors or test equipment. 30 Chapter 4 Removal and replacement procedures ENWW safe materials. ● Keep the work surface and use properly grounded tools and equipment. ● Use conductive...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide
Page 80
.... Enable/disable the LAN power saving. Set the following boot options: ● POST Hot Key Delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter To do ... Virtualization Technology (select models only) LAN Power Saving Fan Always On Action Keys Mode Boot Options Diagnostics menu Select Primary Hard Disk Self Test Memory Test To do this Change the Setup Utility language. When enabled, the computer fan will always be on the hard drive. Enabled/disable Fan...
.... Enable/disable the LAN power saving. Set the following boot options: ● POST Hot Key Delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter To do ... Virtualization Technology (select models only) LAN Power Saving Fan Always On Action Keys Mode Boot Options Diagnostics menu Select Primary Hard Disk Self Test Memory Test To do this Change the Setup Utility language. When enabled, the computer fan will always be on the hard drive. Enabled/disable Fan...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide
Page 107
... bay 12 hard drive cover illustrated 20 removal 38 Hard Drive Hardware Kit, spare part number 19, 21, 25, 37 hard drive self test 72 HDMI port connector pinout 88 location 9 headphone jack connector pinout 86 location 9 headset, spare part number 22, 23 heat sink removal ...memory module product description 1 removal 40 spare part numbers 18, 26, 40 memory module compartment 12 memory module compartment cover illustrated 20 removal 41 memory test 72 microphone 4 microphone jack connector pinout 86 location 9 model name 1 P packing guidelines 30 passwords 71 pen removal 36 spare part number 17,...
... bay 12 hard drive cover illustrated 20 removal 38 Hard Drive Hardware Kit, spare part number 19, 21, 25, 37 hard drive self test 72 HDMI port connector pinout 88 location 9 headphone jack connector pinout 86 location 9 headset, spare part number 22, 23 heat sink removal ...memory module product description 1 removal 40 spare part numbers 18, 26, 40 memory module compartment 12 memory module compartment cover illustrated 20 removal 41 memory test 72 microphone 4 microphone jack connector pinout 86 location 9 model name 1 P packing guidelines 30 passwords 71 pen removal 36 spare part number 17,...