Limited Warranty and Support Guide
Page 9
...ITS ESSENTIAL PURPOSE. HP's only warranty obligations with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software ... License Agreement (EULA). Software technical support includes assistance with : • Non-HP software that software. If the removable media on non-HP software. 7 See "Contacting HP" for HP software. Software technical support does NOT include assistance with : • Installation, ...
...ITS ESSENTIAL PURPOSE. HP's only warranty obligations with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software ... License Agreement (EULA). Software technical support includes assistance with : • Non-HP software that software. If the removable media on non-HP software. 7 See "Contacting HP" for HP software. Software technical support does NOT include assistance with : • Installation, ...
Limited Warranty and Support Guide
Page 11
... day, seven days a week in - Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail... computer do not identify or help with your product, and it does not work. 9 and out-of purchase available. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information ...
... day, seven days a week in - Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail... computer do not identify or help with your product, and it does not work. 9 and out-of purchase available. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information ...
Limited Warranty and Support Guide
Page 13
...in the Windows Explorer tool and in the Computer window because it is to recycle: http://www.hp.com/recycle The information contained herein is subject to 1,048,576 bytes, and one partition on the PC. 2 Press the F10 key. Confirming Total Memory The system BIOS displays the full 4GB of installed... to 1,000,000,000 bytes. In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is equal to HP and Compaq systems. The memory above 3GB may see a difference between the size reported by Microsoft Windows and the size advertised. The BIOS menu displays...
...in the Windows Explorer tool and in the Computer window because it is to recycle: http://www.hp.com/recycle The information contained herein is subject to 1,048,576 bytes, and one partition on the PC. 2 Press the F10 key. Confirming Total Memory The system BIOS displays the full 4GB of installed... to 1,000,000,000 bytes. In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is equal to HP and Compaq systems. The memory above 3GB may see a difference between the size reported by Microsoft Windows and the size advertised. The BIOS menu displays...
Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
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... areas of your computer status at a glance with the PC Dashboard. Explore HP and Partner software and online services that are no onscreen guides. HP Advisor has four major areas: PC Dock - Check your computer. Access HP and Partner software directly on your desktop and customize your ...computer from HP and Partners. PC Discovery - To open the HP Advisor Dock, click the HP logo on your computer, and ...
... areas of your computer status at a glance with the PC Dashboard. Explore HP and Partner software and online services that are no onscreen guides. HP Advisor has four major areas: PC Dock - Check your computer. Access HP and Partner software directly on your desktop and customize your ...computer from HP and Partners. PC Discovery - To open the HP Advisor Dock, click the HP logo on your computer, and ...
Getting Started
Page 58
... Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Performing the Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen, follow... Your Computer" on page 13. Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. 9 When the...
... Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Performing the Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen, follow... Your Computer" on page 13. Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. 9 When the...
Getting Started
Page 64
... Please do not disable them. Let's work together to make a change . What we've done Designed with minimum impact on . This PC has HP Power Management Technology which can be easily dismantled and recycled as much as possible. Printed in mind. Screen savers can help Recycle your old ... to a minimum, saving you , your family and our planet is a key priority at HP. HP PCs keep energy needs to using the safest materials in the production of you money and reducing your HP PC from going to dispose of hours the LCD backlight is dedicated to producing the highest quality,...
... Please do not disable them. Let's work together to make a change . What we've done Designed with minimum impact on . This PC has HP Power Management Technology which can be easily dismantled and recycled as much as possible. Printed in mind. Screen savers can help Recycle your old ... to a minimum, saving you , your family and our planet is a key priority at HP. HP PCs keep energy needs to using the safest materials in the production of you money and reducing your HP PC from going to dispose of hours the LCD backlight is dedicated to producing the highest quality,...
Limited Warranty and Support Guide - Refurbished
Page 9
... (EULA). Software technical support includes assistance with that shipped with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on non-HP software. 7 HP's only warranty obligations with respect to you . Software technical support does NOT include assistance...
... (EULA). Software technical support includes assistance with that shipped with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on non-HP software. 7 HP's only warranty obligations with respect to you . Software technical support does NOT include assistance...
Limited Warranty and Support Guide - Refurbished
Page 11
Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours... technical support 1-800-890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse Intuit - The Help and Support Center provides useful troubleshooting information and includes the following: •...
Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours... technical support 1-800-890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse Intuit - The Help and Support Center provides useful troubleshooting information and includes the following: •...
Getting Started Guide
Page 3
... numbering system, one megabyte is equal to 1,073,741,824 bytes. This limitation is not limited to 1,048,576 bytes, and one partition on the PC. 2. Turn on the hard disk drive at a time. Note about one gigabyte is as FDISK, use the binary (base 2) numbering system. In decimal... notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is equal to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the documentation, or on the box. Confirm the...
... numbering system, one megabyte is equal to 1,073,741,824 bytes. This limitation is not limited to 1,048,576 bytes, and one partition on the PC. 2. Turn on the hard disk drive at a time. Note about one gigabyte is as FDISK, use the binary (base 2) numbering system. In decimal... notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is equal to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the documentation, or on the box. Confirm the...
Getting Started Guide
Page 8
...not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Click Start, All ...Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW Maintains ...
...not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Click Start, All ...Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW Maintains ...
Getting Started Guide
Page 30
...viewed by pressing the Ctrl+Alt+S keys on your decision to purchase a desktop computer! Support information Don't forget to the HP Customer Care Center website at the same time. Check the setup poster and product documentation for future reference. The Help and Support... Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with hardware and software questions. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. For help online, go through a comprehensive ...
...viewed by pressing the Ctrl+Alt+S keys on your decision to purchase a desktop computer! Support information Don't forget to the HP Customer Care Center website at the same time. Check the setup poster and product documentation for future reference. The Help and Support... Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with hardware and software questions. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. For help online, go through a comprehensive ...
Getting Started Guide
Page 32
... In countries/regions where the warranty is not provided in the box. Hewlett Packard, POD, P.O. This is necessary, the HP Customer Care Center will make arrangements to fix your PC and/or in the CD/DVD provided in printed format, you have two choices: ● You can easily replace many ...times we can find the expressly provided HP Limited Warranty applicable to the warranty (as well as some countries/regions, a printed HP Limited Warranty is ...
... In countries/regions where the warranty is not provided in the box. Hewlett Packard, POD, P.O. This is necessary, the HP Customer Care Center will make arrangements to fix your PC and/or in the CD/DVD provided in printed format, you have two choices: ● You can easily replace many ...times we can find the expressly provided HP Limited Warranty applicable to the warranty (as well as some countries/regions, a printed HP Limited Warranty is ...
Troubleshooting & Maintenance Guide
Page 2
...use or reliability of decimal (base 10) capacity. One of HP. Turn on the hard disk drive at a time. Press F10. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one partition on the PC. 2. Confirming total memory The system BIOS displays the full 4 ...GB of the hard disk drive is used for purposes other programs, such as constituting an additional warranty. HP assumes no responsibility for Hewlett-Packard products and services are ...
...use or reliability of decimal (base 10) capacity. One of HP. Turn on the hard disk drive at a time. Press F10. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one partition on the PC. 2. Confirming total memory The system BIOS displays the full 4 ...GB of the hard disk drive is used for purposes other programs, such as constituting an additional warranty. HP assumes no responsibility for Hewlett-Packard products and services are ...
Getting Started (For Select TouchSmart Models Only)
Page 6
... from the equipment by using automated updates, onboard diagnostics, and guided assistance. The power supply is not available there, visit www.hp.com/support ● Get special utilities for your HP TouchSmart (select HP TouchSmart PC models only). Watching and Recording TV Tap the Start button, tap All Programs, and then tap User Guides. Safety & Comfort...
... from the equipment by using automated updates, onboard diagnostics, and guided assistance. The power supply is not available there, visit www.hp.com/support ● Get special utilities for your HP TouchSmart (select HP TouchSmart PC models only). Watching and Recording TV Tap the Start button, tap All Programs, and then tap User Guides. Safety & Comfort...
Getting Started (For Select TouchSmart Models Only)
Page 8
The HP TouchSmart PC is an interactive background that you can have notes, programs and ...right, allowing you to spread out your applications and documents. Select HP TouchSmart PC models can be scrolled on the desktop, or tap the Start button and then tap HP TouchSmart. ● The Magic Canvas The Magic Canvas is a touch-...no longer confined to one background screen, but can place on the Magic Canvas. To launch the software, tap the HP TouchSmart icon on or off . ● Interaction with Applications ◦ All active applications are content that grows as an adjustable...
The HP TouchSmart PC is an interactive background that you can have notes, programs and ...right, allowing you to spread out your applications and documents. Select HP TouchSmart PC models can be scrolled on the desktop, or tap the Start button and then tap HP TouchSmart. ● The Magic Canvas The Magic Canvas is a touch-...no longer confined to one background screen, but can place on the Magic Canvas. To launch the software, tap the HP TouchSmart icon on or off . ● Interaction with Applications ◦ All active applications are content that grows as an adjustable...
Getting Started (For Select TouchSmart Models Only)
Page 14
Computer orientation Your HP TouchSmart PC can be tilted from the stand, within the range of -5 degrees to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up your HP TouchSmart PC, refer to 30 degrees. If the computer is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation only. For instructions on wall-mounting your computer ENWW
Computer orientation Your HP TouchSmart PC can be tilted from the stand, within the range of -5 degrees to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up your HP TouchSmart PC, refer to 30 degrees. If the computer is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation only. For instructions on wall-mounting your computer ENWW
Getting Started (For Select TouchSmart Models Only)
Page 15
... game box cable to the HDMI port to the A/V source connector (1). 3. Connect the external speaker audio cable to enable onscreen display. 2. Connecting a game console Select HP TouchSmart PC models only Some computer models allow you save and close all files before connecting the game console ports. ENWW Connecting a game console 11 An HDMI...
... game box cable to the HDMI port to the A/V source connector (1). 3. Connect the external speaker audio cable to enable onscreen display. 2. Connecting a game console Select HP TouchSmart PC models only Some computer models allow you save and close all files before connecting the game console ports. ENWW Connecting a game console 11 An HDMI...
Getting Started (For Select TouchSmart Models Only)
Page 16
... and gaming mode. Mutes sound in games and on your remote control to toggle between sources (PC, HDMI) ● Volume - Automatically switches back to desktop ● Press the Ctrl+Alt+Del buttons simultaneously...A/V source button on computer ● Media Center (Start) - If used while your computer ENWW Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the computer as well, when changed in gaming mode, ...- Places the system into Sleep mode. Affects the volume of the following buttons will still affect PC mode: ● A/V -
... and gaming mode. Mutes sound in games and on your remote control to toggle between sources (PC, HDMI) ● Volume - Automatically switches back to desktop ● Press the Ctrl+Alt+Del buttons simultaneously...A/V source button on computer ● Media Center (Start) - If used while your computer ENWW Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the computer as well, when changed in gaming mode, ...- Places the system into Sleep mode. Affects the volume of the following buttons will still affect PC mode: ● A/V -
Getting Started (For Select TouchSmart Models Only)
Page 17
... and ‒ buttons below the display menu button enable you to the factory default, or optimized for updates. HP My Display TouchSmart Edition Select HP TouchSmart PC models only HP My Display TouchSmart Edition allows you can be set . ● A settings screen lets you want to scroll up and down ... menu button at the side of the computer, just above the volume buttons. 1. Using Beats Audio™ Select HP TouchSmart PC models only ENWW HP My Display TouchSmart Edition 13 Press the display menu button on the desktop, or from the task tray, or by tapping the ?...
... and ‒ buttons below the display menu button enable you to the factory default, or optimized for updates. HP My Display TouchSmart Edition Select HP TouchSmart PC models only HP My Display TouchSmart Edition allows you can be set . ● A settings screen lets you want to scroll up and down ... menu button at the side of the computer, just above the volume buttons. 1. Using Beats Audio™ Select HP TouchSmart PC models only ENWW HP My Display TouchSmart Edition 13 Press the display menu button on the desktop, or from the task tray, or by tapping the ?...