Limited Warranty and Support Guide
Page 9
...). Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be defective in materials or workmanship within one...PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT) EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. ...
...). Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be defective in materials or workmanship within one...PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT) EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. ...
Limited Warranty and Support Guide
Page 11
... support specialists. • There is free during your limited warranty period. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. and out-of purchase available. Telephone support is obvious damage or a mechanical breakdown...for fast resolutions. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have your product model number, ...
... support specialists. • There is free during your limited warranty period. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. and out-of purchase available. Telephone support is obvious damage or a mechanical breakdown...for fast resolutions. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have your product model number, ...
Limited Warranty and Support Guide
Page 13
...your old product for system resources. This limitation is not limited to HP and Compaq systems. The memory above 3GB may see a difference between... the Total Installed Memory. The storage capacity of system resource requirements. HP will help you may not be available because of the hard disk drive... out how easy it simple for us to recycle: http://www.hp.com/recycle The information contained herein is as advertised. Because of ... back all memory above 3GB is not an HP product; The BIOS menu displays. HP Planet Partners HP is sensitive to the environment and has a...
...your old product for system resources. This limitation is not limited to HP and Compaq systems. The memory above 3GB may see a difference between... the Total Installed Memory. The storage capacity of system resource requirements. HP will help you may not be available because of the hard disk drive... out how easy it simple for us to recycle: http://www.hp.com/recycle The information contained herein is as advertised. Because of ... back all memory above 3GB is not an HP product; The BIOS menu displays. HP Planet Partners HP is sensitive to the environment and has a...
Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
... services that are no onscreen guides. Access all the items you use it. HP Advisor has four major areas: PC Dock - Check your computer from HP and Partners. To open the HP Advisor Dock, click the HP logo on the taskbar. 26 Getting Started (features vary by dragging and dropping ...items. PC Dashboard - Click an item to view or use to run your computer status at a glance with the PC Dashboard. Using HP Advisor Software (Select models only) HP Advisor is a desktop tool you need to monitor and access system...
... services that are no onscreen guides. Access all the items you use it. HP Advisor has four major areas: PC Dock - Check your computer from HP and Partners. To open the HP Advisor Dock, click the HP logo on the taskbar. 26 Getting Started (features vary by dragging and dropping ...items. PC Dashboard - Click an item to view or use to run your computer status at a glance with the PC Dashboard. Using HP Advisor Software (Select models only) HP Advisor is a desktop tool you need to monitor and access system...
Getting Started
Page 58
... Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Performing the Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen, follow...Your Computer" on page 13. Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. 9 When the...
... Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Performing the Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen, follow...Your Computer" on page 13. Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. 9 When the...
Getting Started
Page 64
...we want to dispose of hours the LCD backlight is a replacement for your PC is a key priority at HP. HP also designed this computer are committed to using the safest materials in the production of your HP PC from going to sleep and thereby waste power? The power management tools on this...easily dismantled and recycled as much as possible. That's why we are set to minimize energy use up to 45% compared to PCs without impacting performance. HP is dedicated to producing the highest quality, best performing, and easiest to use a screen saver Please don't disable the power settings...
...we want to dispose of hours the LCD backlight is a replacement for your PC is a key priority at HP. HP also designed this computer are committed to using the safest materials in the production of your HP PC from going to sleep and thereby waste power? The power management tools on this...easily dismantled and recycled as much as possible. That's why we are set to minimize energy use up to 45% compared to PCs without impacting performance. HP is dedicated to producing the highest quality, best performing, and easiest to use a screen saver Please don't disable the power settings...
Limited Warranty and Support Guide - Refurbished
Page 9
... assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which the HP Option is being installed, whichever period is your responsibility to the HP Web site at: http://www.hp.com/support Options and Software Limited...
... assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which the HP Option is being installed, whichever period is your responsibility to the HP Web site at: http://www.hp.com/support Options and Software Limited...
Limited Warranty and Support Guide - Refurbished
Page 11
... Use the Help and Support Center for product information, driver updates, troubleshooting, and much more . 5 If you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265...Registration is free during your computer through the Help and Support Center. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Support Information Don't Forget to Register! Click the Windows® Start button, Help...
... Use the Help and Support Center for product information, driver updates, troubleshooting, and much more . 5 If you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265...Registration is free during your computer through the Help and Support Center. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Support Information Don't Forget to Register! Click the Windows® Start button, Help...
Getting Started Guide
Page 3
..., one megabyte (MB) is equal to 1,000,000 bytes, and one partition on the hard disk drive at a time. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in the documentation, or on the... box. Press F10. Turn on the PC. 2. Confirm the Total Installed Memory. Note about one gigabyte (GB) is as FDISK, use the binary (base 2) numbering system. The BIOS menu is used for...
..., one megabyte (MB) is equal to 1,000,000 bytes, and one partition on the hard disk drive at a time. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in the documentation, or on the... box. Press F10. Turn on the PC. 2. Confirm the Total Installed Memory. Note about one gigabyte (GB) is as FDISK, use the binary (base 2) numbering system. The BIOS menu is used for...
Getting Started Guide
Page 8
... Start, click All Programs, and then click HP User Manuals. Maintains your computer. Click Start, click All Programs, click HP, and then click HP Support Assistant. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All... Programs, and then click PC Help & Tools. HP Support Assistant - Safety information For more information,...
... Start, click All Programs, and then click HP User Manuals. Maintains your computer. Click Start, click All Programs, click HP, and then click HP Support Assistant. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All... Programs, and then click PC Help & Tools. HP Support Assistant - Safety information For more information,...
Getting Started Guide
Page 30
...have placed a security seal on your computer. 2. Check the setup poster and product documentation for quality and reliability. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. All of our computers go to get help Follow these steps when you need help... comprehensive quality test to indicate that have a hardware issue, before it left our factory. Support information Don't forget to : http://www.hp.com/apac/register. Go to register! Click Start, and then click Help and Support. During development, the computer must pass extensive quality ...
...have placed a security seal on your computer. 2. Check the setup poster and product documentation for quality and reliability. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. All of our computers go to get help Follow these steps when you need help... comprehensive quality test to indicate that have a hardware issue, before it left our factory. Support information Don't forget to : http://www.hp.com/apac/register. Go to register! Click Start, and then click Help and Support. During development, the computer must pass extensive quality ...
Getting Started Guide
Page 32
...For some important details), which are a few days. ● If a repair is still available. This is provided in the box. Please include your PC and/or in the CD/DVD provided in the box. Hewlett Packard, POD, P.O. In countries/regions where the warranty is not provided in a few ...be repaired or to have parts replaced, you have two choices: ● You can easily replace many times we can find the expressly provided HP Limited Warranty applicable to the warranty (as well as many of your computer. Box 200, Alexandra Post Office, Singapore 911507. These services are ...
...For some important details), which are a few days. ● If a repair is still available. This is provided in the box. Please include your PC and/or in the CD/DVD provided in the box. Hewlett Packard, POD, P.O. In countries/regions where the warranty is not provided in a few ...be repaired or to have parts replaced, you have two choices: ● You can easily replace many times we can find the expressly provided HP Limited Warranty applicable to the warranty (as well as many of your computer. Box 200, Alexandra Post Office, Singapore 911507. These services are ...
Troubleshooting & Maintenance Guide
Page 2
... Hewlett-Packard Company P.O. Press F10. No part of the partitions contains the System Recovery information. and other intellectual property rights. HP supports lawful use of technology and does not endorse or encourage the use the binary (base 2) numbering system. Hard disk drives.... The information contained herein is prohibited. Reverse engineering or disassembly is subject to 1,048,576 bytes, and one partition on the PC. 2. The storage capacity of decimal (base 10) capacity. One of this copyright protection technology must be smaller than those permitted ...
... Hewlett-Packard Company P.O. Press F10. No part of the partitions contains the System Recovery information. and other intellectual property rights. HP supports lawful use of technology and does not endorse or encourage the use the binary (base 2) numbering system. Hard disk drives.... The information contained herein is prohibited. Reverse engineering or disassembly is subject to 1,048,576 bytes, and one partition on the PC. 2. The storage capacity of decimal (base 10) capacity. One of this copyright protection technology must be smaller than those permitted ...
Getting Started (For Select TouchSmart Models Only)
Page 6
.... WARNING! If you move, check the voltage requirements for the country/region in a grounded (earthed) outlet that is preset for your HP TouchSmart (select HP TouchSmart PC models only). Watching and Recording TV Tap the Start button, tap All Programs, and then tap User Guides. Safety & Comfort Guide Tap... the Start button, tap All Programs, and then tap User Guides or visit www.hp.com/ergo. ● Wall-mounting your computer Wall...
.... WARNING! If you move, check the voltage requirements for the country/region in a grounded (earthed) outlet that is preset for your HP TouchSmart (select HP TouchSmart PC models only). Watching and Recording TV Tap the Start button, tap All Programs, and then tap User Guides. Safety & Comfort Guide Tap... the Start button, tap All Programs, and then tap User Guides or visit www.hp.com/ergo. ● Wall-mounting your computer Wall...
Getting Started (For Select TouchSmart Models Only)
Page 8
... can be scrolled on a wall using a standard VESA wall-mounting device (purchased separately). Select HP TouchSmart PC models can be mounted on or off the screen. ◦ Bring an application into a high...reader, Wireless 802.11n networking, full support for Beats Audio™ devices (sold separately), and high quality speakers. HP TouchSmart 5.0 provides a unique, touch-based computer experience. Use the Carousel to place shortcuts to change the background, write...applications, folders, files, and Web pages. The HP TouchSmart PC is an interactive background that vary by model.
... can be scrolled on a wall using a standard VESA wall-mounting device (purchased separately). Select HP TouchSmart PC models can be mounted on or off the screen. ◦ Bring an application into a high...reader, Wireless 802.11n networking, full support for Beats Audio™ devices (sold separately), and high quality speakers. HP TouchSmart 5.0 provides a unique, touch-based computer experience. Use the Carousel to place shortcuts to change the background, write...applications, folders, files, and Web pages. The HP TouchSmart PC is an interactive background that vary by model.
Getting Started (For Select TouchSmart Models Only)
Page 14
For instructions on wall-mounting your HP TouchSmart PC, refer to 30 degrees. If the computer is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation only. Computer orientation Your HP TouchSmart PC can be tilted from the stand, within the range of -5 degrees to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up your computer ENWW
For instructions on wall-mounting your HP TouchSmart PC, refer to 30 degrees. If the computer is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation only. Computer orientation Your HP TouchSmart PC can be tilted from the stand, within the range of -5 degrees to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up your computer ENWW
Getting Started (For Select TouchSmart Models Only)
Page 15
... from the internal speakers, from headphones, or from external speakers connected to use your system as a high-resolution monitor for gaming. Connecting a game console Select HP TouchSmart PC models only Some computer models allow you save and close all files before connecting the game console ports.
... from the internal speakers, from headphones, or from external speakers connected to use your system as a high-resolution monitor for gaming. Connecting a game console Select HP TouchSmart PC models only Some computer models allow you save and close all files before connecting the game console ports.
Getting Started (For Select TouchSmart Models Only)
Page 16
...the computer as well, when changed in games and on computer ● Media Center (Start) - If used while your computer ENWW Switches between source modes: PC mode and gaming mode. Mutes sound in gaming mode ● Mute - Affects the volume of the following options: ● Tap the full screen to ...; Press the Media Center (Start) button on the remote 12 Chapter 3 Setting up your are in gaming mode, the following buttons will still affect PC mode: ● A/V - Using the remote control in gaming mode Use the A/V source button on your remote control to toggle between sources...
...the computer as well, when changed in games and on computer ● Media Center (Start) - If used while your computer ENWW Switches between source modes: PC mode and gaming mode. Mutes sound in gaming mode ● Mute - Affects the volume of the following options: ● Tap the full screen to ...; Press the Media Center (Start) button on the remote 12 Chapter 3 Setting up your are in gaming mode, the following buttons will still affect PC mode: ● A/V - Using the remote control in gaming mode Use the A/V source button on your remote control to toggle between sources...
Getting Started (For Select TouchSmart Models Only)
Page 17
... of the computer, just above the volume buttons. 1. Online help for updates. Using Beats Audio™ Select HP TouchSmart PC models only ENWW HP My Display TouchSmart Edition 13 The + and ‒ buttons below the display menu button enable you to scroll up and down ...adjust sound, brightness, and contrast. ● Viewing mode can close the Onscreen Display menu by tapping the ? HP My Display TouchSmart Edition Select HP TouchSmart PC models only HP My Display TouchSmart Edition allows you set display options, set . ● A settings screen lets you can be accessed from ...
... of the computer, just above the volume buttons. 1. Online help for updates. Using Beats Audio™ Select HP TouchSmart PC models only ENWW HP My Display TouchSmart Edition 13 The + and ‒ buttons below the display menu button enable you to scroll up and down ...adjust sound, brightness, and contrast. ● Viewing mode can close the Onscreen Display menu by tapping the ? HP My Display TouchSmart Edition Select HP TouchSmart PC models only HP My Display TouchSmart Edition allows you set display options, set . ● A settings screen lets you can be accessed from ...