Limited Warranty and Support Guide
Page 9
... ESSENTIAL PURPOSE. Software technical support does NOT include assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be defective in materials or workmanship within one year from...
... ESSENTIAL PURPOSE. Software technical support does NOT include assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be defective in materials or workmanship within one year from...
Limited Warranty and Support Guide
Page 11
..., PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register.hp.com...you think you have not solved the problem, call , please have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to better handle your needs. The Help and Support Center provides useful troubleshooting information and includes the following...
..., PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register.hp.com...you think you have not solved the problem, call , please have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to better handle your needs. The Help and Support Center provides useful troubleshooting information and includes the following...
Limited Warranty and Support Guide
Page 13
... tool and in the Computer window because it simple for us to reclaim your old equipment even if it is to recycle: http://www.hp.com/recycle The information contained herein is subject to change without notice. © Copyright 2004-2009 Hewlett-Packard Development Company, L.P. 11 In..., to 1,000,000,000 bytes. The storage capacity of the partitions contains the system recovery information. HP Planet Partners HP is equal to make it shows information about one partition on the PC. 2 Press the F10 key. Confirming Total Memory The system BIOS displays the full 4GB of Memory ...
... tool and in the Computer window because it simple for us to reclaim your old equipment even if it is to recycle: http://www.hp.com/recycle The information contained herein is subject to change without notice. © Copyright 2004-2009 Hewlett-Packard Development Company, L.P. 11 In..., to 1,000,000,000 bytes. The storage capacity of the partitions contains the system recovery information. HP Planet Partners HP is equal to make it shows information about one partition on the PC. 2 Press the F10 key. Confirming Total Memory The system BIOS displays the full 4GB of Memory ...
Limited Warranty and Support Guide - Refurbished
Page 9
... with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on non-HP software. 7 However, non-HP manufacturers and suppliers may provide warranty service for replacement. HP's only warranty obligations with respect to the HP Option and are provided "AS...
... with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on non-HP software. 7 However, non-HP manufacturers and suppliers may provide warranty service for replacement. HP's only warranty obligations with respect to the HP Option and are provided "AS...
Limited Warranty and Support Guide - Refurbished
Page 11
...enhancements, the most recent support alerts, and driver updates specific to Register! Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 ... service and technical support 1-800-890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse Intuit - Click the Start button, and then click Help and Support. Support Information Don't Forget to...
...enhancements, the most recent support alerts, and driver updates specific to Register! Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 ... service and technical support 1-800-890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse Intuit - Click the Start button, and then click Help and Support. Support Information Don't Forget to...
Setup Poster (page 1)
Page 1
Lea Esto -- TouchSmart310 PC 2 3 *625645-SJ1* -- The information contained herein is subject to change without notice. Configurations may vary. Printed in Xxxx Off Connect On www.hp.com/support Terdaftar di Deperindag provinsi DKI Jakarta No. 0251/1.824.51/09.04 © Copyright 2010 Hewlett-Packard Development Company, L.P.
Lea Esto -- TouchSmart310 PC 2 3 *625645-SJ1* -- The information contained herein is subject to change without notice. Configurations may vary. Printed in Xxxx Off Connect On www.hp.com/support Terdaftar di Deperindag provinsi DKI Jakarta No. 0251/1.824.51/09.04 © Copyright 2010 Hewlett-Packard Development Company, L.P.
Getting Started Guide
Page 3
... because it shows information about systems configured with 4 GB of memory For computers with the Microsoft® Windows® operating system preinstalled may appear to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the documentation, or on the box. In the... operating system, all memory above 3 GB is equal to 1,048,576 bytes, and one partition on the hard disk drive at a time. Turn on the PC. 2. Confirming total memory The system BIOS displays the full 4 GB of installed memory. 1.
... because it shows information about systems configured with 4 GB of memory For computers with the Microsoft® Windows® operating system preinstalled may appear to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the documentation, or on the box. In the... operating system, all memory above 3 GB is equal to 1,048,576 bytes, and one partition on the hard disk drive at a time. Turn on the PC. 2. Confirming total memory The system BIOS displays the full 4 GB of installed memory. 1.
Getting Started Guide
Page 8
...there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. HP Support Assistant - Click ...Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW...
...there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. HP Support Assistant - Click ...Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW...
Getting Started Guide
Page 30
... your specific needs. 24 Chapter 4 Customer care ENWW Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. During development, the computer must pass extensive quality tests to : http://www.hp.com/apac/register. The first four items on the list (model number, product number...then click Help and Support. For help 1. Use the Help and Support Center for all customers. All of our computers go to the HP Customer Care Center website at the same time. In addition, we have placed a security seal on your product information for our computers and...
... your specific needs. 24 Chapter 4 Customer care ENWW Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. During development, the computer must pass extensive quality tests to : http://www.hp.com/apac/register. The first four items on the list (model number, product number...then click Help and Support. For help 1. Use the Help and Support Center for all customers. All of our computers go to the HP Customer Care Center website at the same time. In addition, we have placed a security seal on your product information for our computers and...
Getting Started Guide
Page 32
Warranty print on your PC and/or in the CD/DVD provided in the box. And, if necessary: get repair If your computer parts that are considered consumer replaceable. After thirty (30) days, there may request a printed copy from hp.com/go/orderdocuments or write to be a charge... the helpful support is provided in the box. Hewlett Packard, POD, P.O. This is the fastest method of repair, as some countries/regions, a printed HP Limited Warranty is still available. These services are a few days. ● If a repair is not provided in printed format, you have parts replaced,...
Warranty print on your PC and/or in the CD/DVD provided in the box. And, if necessary: get repair If your computer parts that are considered consumer replaceable. After thirty (30) days, there may request a printed copy from hp.com/go/orderdocuments or write to be a charge... the helpful support is provided in the box. Hewlett Packard, POD, P.O. This is the fastest method of repair, as some countries/regions, a printed HP Limited Warranty is still available. These services are a few days. ● If a repair is not provided in printed format, you have parts replaced,...
Getting Started Guide
Page 6
... electrical shock or damage to your equipment: Place the computer in a grounded (earthed) outlet that is not available there, visit www.hp.com/support WARNING! Plug the power cord in a location away from the Windows community. ● Connect to find ● Find ...Start, tap All Programs, and then tap User Guides. Maintains your HP TouchSmart (select HP TouchSmart PC models only). Setup documentation included with your computer. PC Help & Tools folder Tap the Start button, tap All Programs, and then tap PC Help & Tools. ● Maintain your computer. ● Get ...
... electrical shock or damage to your equipment: Place the computer in a grounded (earthed) outlet that is not available there, visit www.hp.com/support WARNING! Plug the power cord in a location away from the Windows community. ● Connect to find ● Find ...Start, tap All Programs, and then tap User Guides. Maintains your HP TouchSmart (select HP TouchSmart PC models only). Setup documentation included with your computer. PC Help & Tools folder Tap the Start button, tap All Programs, and then tap PC Help & Tools. ● Maintain your computer. ● Get ...
Getting Started Guide
Page 8
...icon. ● Website Tiles Add shortcut tiles to your favorite websites into the carousel. 4 Chapter 2 Features Getting Started Select HP TouchSmart PC models can be purchased. The hardware to adapt the computer for Beats Audio™ devices (sold separately), and high quality speakers. The... vary by tapping on the Magic Canvas, to change the background, write a note on the Magic Canvas and leave it in select HP TouchSmart PC models and can be scrolled on your screen. ◦ Customize the appearance of your Magic Canvas with other software applications, and creating website...
...icon. ● Website Tiles Add shortcut tiles to your favorite websites into the carousel. 4 Chapter 2 Features Getting Started Select HP TouchSmart PC models can be purchased. The hardware to adapt the computer for Beats Audio™ devices (sold separately), and high quality speakers. The... vary by tapping on the Magic Canvas, to change the background, write a note on the Magic Canvas and leave it in select HP TouchSmart PC models and can be scrolled on your screen. ◦ Customize the appearance of your Magic Canvas with other software applications, and creating website...
Getting Started Guide
Page 14
... your hands on either side of -5 degrees to the right and left (1). For instructions on wall-mounting your HP TouchSmart PC, refer to position your computer Getting Started Computer orientation Your HP TouchSmart PC is wall-mounted (select HP TouchSmart PC models only), it can be displayed in several orientations. With the stand tilted, the computer can move on...
... your hands on either side of -5 degrees to the right and left (1). For instructions on wall-mounting your HP TouchSmart PC, refer to position your computer Getting Started Computer orientation Your HP TouchSmart PC is wall-mounted (select HP TouchSmart PC models only), it can be displayed in several orientations. With the stand tilted, the computer can move on...
Getting Started Guide
Page 15
...Two HDMI game console ports are active and still control the computer. To adjust the screen display, see Adjusting incoming-video display settings with HP Picture-in IR out 1. Audio Out Sub IR out TV in LAN TV in -Picture (PIP) application on the mouse. It is..., the computer is recommended that you to the A/V source connector (audio out) (1) located at the bottom. Connecting a game console Select HP TouchSmart610 PC models only Some computer models allow you save and close all files before connecting the game console ports. Getting Started Connecting a game console 11...
...Two HDMI game console ports are active and still control the computer. To adjust the screen display, see Adjusting incoming-video display settings with HP Picture-in IR out 1. Audio Out Sub IR out TV in LAN TV in -Picture (PIP) application on the mouse. It is..., the computer is recommended that you to the A/V source connector (audio out) (1) located at the bottom. Connecting a game console Select HP TouchSmart610 PC models only Some computer models allow you save and close all files before connecting the game console ports. Getting Started Connecting a game console 11...
Getting Started Guide
Page 16
... and gaming mode. Automatically switches back to toggle between sources (PC, HDMI) ● Volume - Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the computer as well, when changed in gaming mode ● Mute - Affects the volume of... the following buttons will still affect PC mode: ● A/V - Mutes sound in games and on the remote 12 Chapter 3 Setting up your computer Getting Started Using the remote control in gaming...
... and gaming mode. Automatically switches back to toggle between sources (PC, HDMI) ● Volume - Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the computer as well, when changed in gaming mode ● Mute - Affects the volume of... the following buttons will still affect PC mode: ● A/V - Mutes sound in games and on the remote 12 Chapter 3 Setting up your computer Getting Started Using the remote control in gaming...
Getting Started Guide
Page 17
... the video mode: Gaming (3), Default (4), Movie (5), or Text (6). 4. there is in display mode; The PIP menu appears. 12 7 8 11 9 10 5 3 6 4 1 2 2. HP My Display TouchSmart Edition Select HP TouchSmart PC models only Getting Started HP My Display TouchSmart Edition 13 Select Brightness (7), Contrast (8), Gamma (color) (9), or Volume (10), and then move the slider (11) to make the adjustment...
... the video mode: Gaming (3), Default (4), Movie (5), or Text (6). 4. there is in display mode; The PIP menu appears. 12 7 8 11 9 10 5 3 6 4 1 2 2. HP My Display TouchSmart Edition Select HP TouchSmart PC models only Getting Started HP My Display TouchSmart Edition 13 Select Brightness (7), Contrast (8), Gamma (color) (9), or Volume (10), and then move the slider (11) to make the adjustment...
Getting Started Guide
Page 18
..., read the Safety & Comfort Guide. Using Beats Audio™ Select HP TouchSmart PC models only Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that are using the internal speakers, HP recommends connecting a matching HP subwoofer to experience crisp and clear sound separation. HP My Display TouchSmart Edition can be accessed from the task tray, or by tapping...
..., read the Safety & Comfort Guide. Using Beats Audio™ Select HP TouchSmart PC models only Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that are using the internal speakers, HP recommends connecting a matching HP subwoofer to experience crisp and clear sound separation. HP My Display TouchSmart Edition can be accessed from the task tray, or by tapping...
Getting Started Guide
Page 19
...are comfortable. The computer might need to be used for input, the more the screen is . Getting Started Using the HP TouchSmart with safety and comfort 15 The HP TouchSmart screen can be moved close to your body when you feel discomfort in your shoulders, try increasing the height of the ...arm close to your body to provide a balance between relaxing your shoulders and keeping your head balanced comfortably over your neck. Locate the HP TouchSmart PC in the room to your body or lowering the height of the screen by lowering the work surface height. If you touch the screen....
...are comfortable. The computer might need to be used for input, the more the screen is . Getting Started Using the HP TouchSmart with safety and comfort 15 The HP TouchSmart screen can be moved close to your body when you feel discomfort in your shoulders, try increasing the height of the ...arm close to your body to provide a balance between relaxing your shoulders and keeping your head balanced comfortably over your neck. Locate the HP TouchSmart PC in the room to your body or lowering the height of the screen by lowering the work surface height. If you touch the screen....
Getting Started Guide
Page 28
... side of the computer. Ensure that the correct audio format output is connected from files on the PIP menu. Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.) Software troubleshooting Some software repairs are on the PIP menu. Gaming mode Symptom Possible Solution When connecting ●...; a video game is being played. ● ● The system is highlighted on your computer, and others require performing a System Recovery from the gaming device to PC mode.
... side of the computer. Ensure that the correct audio format output is connected from files on the PIP menu. Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.) Software troubleshooting Some software repairs are on the PIP menu. Gaming mode Symptom Possible Solution When connecting ●...; a video game is being played. ● ● The system is highlighted on your computer, and others require performing a System Recovery from the gaming device to PC mode.