Upgrading and Servicing
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Removing and Replacing a CD/DVD Drive ........2 Removing the CD/DVD Drive 2 Installing a New CD/DVD Drive 4 Removing and Replacing a Hard Disk Drive .....8 Removing the Hard Disk Drive 8 Installing a New Hard Disk Drive 10 Upgrading or Replacing Memory 14 Removing the Memory 14 Installing a New Memory Card 18 Troubleshooting 22 Removing and Replacing a Computer Stand ..24 Removing the Stand 24 Installing a New Stand 25 UPGRADING AND SERVICING GUIDE HP TouchSmart310 Computer features may vary by model.
Removing and Replacing a CD/DVD Drive ........2 Removing the CD/DVD Drive 2 Installing a New CD/DVD Drive 4 Removing and Replacing a Hard Disk Drive .....8 Removing the Hard Disk Drive 8 Installing a New Hard Disk Drive 10 Upgrading or Replacing Memory 14 Removing the Memory 14 Installing a New Memory Card 18 Troubleshooting 22 Removing and Replacing a Computer Stand ..24 Removing the Stand 24 Installing a New Stand 25 UPGRADING AND SERVICING GUIDE HP TouchSmart310 Computer features may vary by model.
Upgrading and Servicing
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...easily lost. SO-DIMM modules must meet the following requirements before touching any internal parts or electronic components. Upgrading or replacing Memory HP TouchSmart310 Computer features may vary by the spinning fan blades. Avoid touching sharp edges inside the computer. Before You...might damage your hands away from the moving fan. Keep fingers and tools clear of the computer before removing and replacing memory. CAUTION: Static electricity can damage the card. Tools Needed Flathead or Torx screwdriver #15 Phillips screwdriver #1 Small...
...easily lost. SO-DIMM modules must meet the following requirements before touching any internal parts or electronic components. Upgrading or replacing Memory HP TouchSmart310 Computer features may vary by the spinning fan blades. Avoid touching sharp edges inside the computer. Before You...might damage your hands away from the moving fan. Keep fingers and tools clear of the computer before removing and replacing memory. CAUTION: Static electricity can damage the card. Tools Needed Flathead or Torx screwdriver #15 Phillips screwdriver #1 Small...
Upgrading and Servicing
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Upgrading or Replacing Memory Upgrading or Replacing Memory 10 - 15 minutes Removing the Memory 1 Remove items such as CDs, DVDs, and USB storage devices from the computer. 2 Close all open programs and shut down your operating system. 3 Unplug the ...
Upgrading or Replacing Memory Upgrading or Replacing Memory 10 - 15 minutes Removing the Memory 1 Remove items such as CDs, DVDs, and USB storage devices from the computer. 2 Close all open programs and shut down your operating system. 3 Unplug the ...
Upgrading and Servicing
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Upgrading or Replacing Memory 15 7 Lift the bottom edges of the stand cover to remove it from the stand. 9 Lift the stand to remove it from the computer. 8 Remove the four screws that attach the stand to the back of the computer, using a flathead or Torx screwdriver. 10 Insert a large paper clip into the hole on the CD/DVD drive cover to release the CD/DVD drive tray. 11 Pull the CD/DVD drive tray out slightly and use a #1 Phillips screwdriver to loosen the two captive screws. 628371-001 -
Upgrading or Replacing Memory 15 7 Lift the bottom edges of the stand cover to remove it from the stand. 9 Lift the stand to remove it from the computer. 8 Remove the four screws that attach the stand to the back of the computer, using a flathead or Torx screwdriver. 10 Insert a large paper clip into the hole on the CD/DVD drive cover to release the CD/DVD drive tray. 11 Pull the CD/DVD drive tray out slightly and use a #1 Phillips screwdriver to loosen the two captive screws. 628371-001 -
Upgrading and Servicing
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Upgrading or Replacing Memory Do not pull out the CD/ DVD drive so that it . 16 Remove the back cover. 16 628371-001 - Touching the CD/DVD drive could damage it is exposed. 12 Insert a flathead screwdriver into the slot to gently push out the CD/DVD tray. 14 Remove the four screws from the back cover. 13 Remove the CD/DVD drive tray from the computer. 15 Insert your fingers into the CD/DVD Drive slot to push out the entire CD/DVD drive tray. CAUTION: Be sure to lift the back cover off the computer.
Upgrading or Replacing Memory Do not pull out the CD/ DVD drive so that it . 16 Remove the back cover. 16 628371-001 - Touching the CD/DVD drive could damage it is exposed. 12 Insert a flathead screwdriver into the slot to gently push out the CD/DVD tray. 14 Remove the four screws from the back cover. 13 Remove the CD/DVD drive tray from the computer. 15 Insert your fingers into the CD/DVD Drive slot to push out the entire CD/DVD drive tray. CAUTION: Be sure to lift the back cover off the computer.
Upgrading and Servicing
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17 Locate the memory cards on the retaining clips at the left and right sides of the computer. 19 Holding the memory card by its edges, remove it . 20 If you need to remove the lower memory card, repeat steps 19 and 20. 628371-001 - Upgrading or Replacing Memory 17 IMPORTANT: If you are removing both cards, you must remove the upper one before removing the lower one. 18 Use your fingers to press outwards on the back of the top memory card to release it from the compartment.
17 Locate the memory cards on the retaining clips at the left and right sides of the computer. 19 Holding the memory card by its edges, remove it . 20 If you need to remove the lower memory card, repeat steps 19 and 20. 628371-001 - Upgrading or Replacing Memory 17 IMPORTANT: If you are removing both cards, you must remove the upper one before removing the lower one. 18 Use your fingers to press outwards on the back of the top memory card to release it from the compartment.
Upgrading and Servicing
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...the slot. 4 If you must replace the lower one before replacing the upper one. 1 Orient the new memory card so that meet or exceed your original computer specifications. Installing a New Memory Card NOTE: The replacement memory card may not look exactly the same as the original drive due to snap it into place... the way into the socket and then gently push down computer. 18 628371-001 - IMPORTANT: If you are replacing both cards, you are replacing both memory cards, repeat steps 2 and 3 with the second card. 5 Align the slots on the side of the back cover with the notches on the right ...
...the slot. 4 If you must replace the lower one before replacing the upper one. 1 Orient the new memory card so that meet or exceed your original computer specifications. Installing a New Memory Card NOTE: The replacement memory card may not look exactly the same as the original drive due to snap it into place... the way into the socket and then gently push down computer. 18 628371-001 - IMPORTANT: If you are replacing both cards, you are replacing both memory cards, repeat steps 2 and 3 with the second card. 5 Align the slots on the side of the back cover with the notches on the right ...
Upgrading and Servicing
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Press all the way around the computer, making sure there are no gaps between the back cover and the computer. 8 When replacing the stand, insert the two small hooks on the stand into place. Upgrading or Replacing Memory 19 6 Replace the back cover, snapping it into the slots at the back of the computer. 7 Replace the four screws on the back cover. 9 Make sure the screw holes on the stand align with the screw holes on the back of the computer. 628371-001 -
Press all the way around the computer, making sure there are no gaps between the back cover and the computer. 8 When replacing the stand, insert the two small hooks on the stand into place. Upgrading or Replacing Memory 19 6 Replace the back cover, snapping it into the slots at the back of the computer. 7 Replace the four screws on the back cover. 9 Make sure the screw holes on the stand align with the screw holes on the back of the computer. 628371-001 -
Upgrading and Servicing
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Upgrading or Replacing Memory 10 Replace the stand. 13 Tighten the screw that secures the stand cover to the back of the computer. 11 Use a flathead or Torx screwdriver to replace the four screws on the stand. 14 Slide the CD/DVD drive assembly partially into the computer. 12 Replace the stand cover on the stand at the back of the computer. 15 Insert a flathead screwdriver into the slot to push the CD/DVD drive in further. 20 628371-001 -
Upgrading or Replacing Memory 10 Replace the stand. 13 Tighten the screw that secures the stand cover to the back of the computer. 11 Use a flathead or Torx screwdriver to replace the four screws on the stand. 14 Slide the CD/DVD drive assembly partially into the computer. 12 Replace the stand cover on the stand at the back of the computer. 15 Insert a flathead screwdriver into the slot to push the CD/DVD drive in further. 20 628371-001 -
Upgrading and Servicing
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16 Tighten the two captive screws. 19 Reconnect all the cables. 17 Push the CD/DVD drive all the way in until the bezel on the tray is flush with the side of the computer. 20 Plug in the power cord. 18 Place the computer in an upright position. 21 Press the power button to turn on the computer. 628371-001 - Upgrading or Replacing Memory 21
16 Tighten the two captive screws. 19 Reconnect all the cables. 17 Push the CD/DVD drive all the way in until the bezel on the tray is flush with the side of the computer. 20 Plug in the power cord. 18 Place the computer in an upright position. 21 Press the power button to turn on the computer. 628371-001 - Upgrading or Replacing Memory 21
Upgrading and Servicing
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Troubleshooting If the computer displays a memory error after you have turned it into the compartment and then push down on it to snap it back on, turn the computer off and unplug the power cord, then open up the memory compartment and make sure it inserted all the way into place. 22 628371-001 - Upgrading or Replacing Memory To install it correctly, make sure the memory card is firmly seated.
Troubleshooting If the computer displays a memory error after you have turned it into the compartment and then push down on it to snap it back on, turn the computer off and unplug the power cord, then open up the memory compartment and make sure it inserted all the way into place. 22 628371-001 - Upgrading or Replacing Memory To install it correctly, make sure the memory card is firmly seated.
Getting Started Guide
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.... In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte (GB) is not limited to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in terms of decimal (base 10) capacity. ...computers with the Microsoft® Windows® operating system preinstalled may appear to be available because of system resource requirements. The storage capacity of memory For computers with 4 GB of the hard disk drive is equal to 1,073,741,824 bytes. Microsoft Windows reports smaller capacity in the...
.... In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte (GB) is not limited to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in terms of decimal (base 10) capacity. ...computers with the Microsoft® Windows® operating system preinstalled may appear to be available because of system resource requirements. The storage capacity of memory For computers with 4 GB of the hard disk drive is equal to 1,073,741,824 bytes. Microsoft Windows reports smaller capacity in the...
Getting Started Guide
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... then click Get Online. b. Installing copied software could result in an unstable installation, infect the computer with a virus, or be illegal. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3.
... then click Get Online. b. Installing copied software could result in an unstable installation, infect the computer with a virus, or be illegal. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3.
Getting Started Guide
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... computer. NOTE: The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to the documentation provided by using CDs or DVDs, memory sticks, and external hard drives. Follow the on page 1. 6 Chapter 3 Troubleshooting and maintenance ENWW For more information or for information about peripheral-specific problems, such...
... computer. NOTE: The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to the documentation provided by using CDs or DVDs, memory sticks, and external hard drives. Follow the on page 1. 6 Chapter 3 Troubleshooting and maintenance ENWW For more information or for information about peripheral-specific problems, such...
Getting Started Guide
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...Internet 8 Transferring files and settings to your new computer 9 Computer orientation 10 Connecting a game console 11 HP My Display TouchSmart Edition 13 Using Beats Audio 14 Using the HP TouchSmart with safety and comfort 14 4 Troubleshooting and maintenance 16 Computer does not start 16 Power 17 Display (...screen 17 Keyboard and mouse (with cable 18 Keyboard and mouse (wireless 20 Speakers and sound 21 Internet access 21 Memory 23 Gaming ...
...Internet 8 Transferring files and settings to your new computer 9 Computer orientation 10 Connecting a game console 11 HP My Display TouchSmart Edition 13 Using Beats Audio 14 Using the HP TouchSmart with safety and comfort 14 4 Troubleshooting and maintenance 16 Computer does not start 16 Power 17 Display (...screen 17 Keyboard and mouse (with cable 18 Keyboard and mouse (wireless 20 Speakers and sound 21 Internet access 21 Memory 23 Gaming ...
Getting Started Guide
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.... NOTE: Use only licensed original software. Protecting your computer 7 NOTE: Security solutions can detect most cases, repair damage caused by viruses. Check the operating system, memory, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you might want to the computer Firewall software...
.... NOTE: Use only licensed original software. Protecting your computer 7 NOTE: Security solutions can detect most cases, repair damage caused by viruses. Check the operating system, memory, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you might want to the computer Firewall software...
Getting Started Guide
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... be available on page 21. a. You can copy files from another ISP or transfer an existing account to a storage device or, using CDs or DVDs, memory sticks, and external hard drives. To transfer your ISP, open a Web browser and browse the Internet. NOTE: Some features might choose another computer to the...
... be available on page 21. a. You can copy files from another ISP or transfer an existing account to a storage device or, using CDs or DVDs, memory sticks, and external hard drives. To transfer your ISP, open a Web browser and browse the Internet. NOTE: Some features might choose another computer to the...
Getting Started Guide
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...that there is a least one memory module in your computer, and then replace the memory modules in the correct positions. The first and second memory modules go into the black slots (1, 2), and the third and fourth memory modules go into the white slots (3, 4). Memory Symptom Computer beeps after being powered ...correct order. Possible Solution Make sure the memory modules are in the white slots only, and not in the black slots, you have added or replaced memory modules in your computer, verify the placement of the memory modules: ● If the memory modules are added in a black slot....
...that there is a least one memory module in your computer, and then replace the memory modules in the correct positions. The first and second memory modules go into the black slots (1, 2), and the third and fourth memory modules go into the white slots (3, 4). Memory Symptom Computer beeps after being powered ...correct order. Possible Solution Make sure the memory modules are in the white slots only, and not in the black slots, you have added or replaced memory modules in your computer, verify the placement of the memory modules: ● If the memory modules are added in a black slot....