Maintenance and Service Guide
Page 7
...Bottom edge ...9 3 Illustrated parts catalog ...10 Service tag ...10 Slate major components ...11 Miscellaneous parts ...14 4 Removal and replacement procedures preliminary requirements 15 Tools required ...15 Service considerations ...15 Plastic parts ...15 Cables and connectors ...15 Drive handling ...16 Grounding...and transporting guidelines 18 Workstation guidelines 18 Equipment guidelines ...19 5 Removal and replacement procedures ...20 Component replacement procedures ...20 Display panel assembly ...20 Battery ...23 Solid-state drive ...24 WWAN module ...25 Display panel cable ...27 vii
...Bottom edge ...9 3 Illustrated parts catalog ...10 Service tag ...10 Slate major components ...11 Miscellaneous parts ...14 4 Removal and replacement procedures preliminary requirements 15 Tools required ...15 Service considerations ...15 Plastic parts ...15 Cables and connectors ...15 Drive handling ...16 Grounding...and transporting guidelines 18 Workstation guidelines 18 Equipment guidelines ...19 5 Removal and replacement procedures ...20 Component replacement procedures ...20 Display panel assembly ...20 Battery ...23 Solid-state drive ...24 WWAN module ...25 Display panel cable ...27 vii
Maintenance and Service Guide
Page 12
...network (WWAN) and GPS options by way of wireless module (select models only) Support for the following WWAN modules: ● HP lt4114 LTE 4G Module ● HP lt4110 LTE/HSPA+ 4G Module Two WWAN antennas, support for ME936 and ME206 5-band antenna support: 2100/1800/1900/800/900 ... 45-W HP Smart AC adapter (non-PFC, RC, USB Type-C) with 1.8-meter (6.0-feet) power cord Support for 3-cell, 42-Wh, 3.69-Ah, Li-ion battery ● Support for Intel AT-p Ready ● Support for Trusted Platfom Module (TPM) 2.0 ● Support for HP SmartPass Preinstalled: Windows 10 End user replaceable part: ...
...network (WWAN) and GPS options by way of wireless module (select models only) Support for the following WWAN modules: ● HP lt4114 LTE 4G Module ● HP lt4110 LTE/HSPA+ 4G Module Two WWAN antennas, support for ME936 and ME206 5-band antenna support: 2100/1800/1900/800/900 ... 45-W HP Smart AC adapter (non-PFC, RC, USB Type-C) with 1.8-meter (6.0-feet) power cord Support for 3-cell, 42-Wh, 3.69-Ah, Li-ion battery ● Support for Intel AT-p Ready ● Support for Trusted Platfom Module (TPM) 2.0 ● Support for HP SmartPass Preinstalled: Windows 10 End user replaceable part: ...
Maintenance and Service Guide
Page 32
Release the two zero insertion force (ZIF) connectors (3) to the display panel assembly. 10. Disconnect the battery cable from the system board. 22 Chapter 5 Removal and replacement procedures Disconnect the display panel cable (2) from the display panel assembly. 11. 8. Release the adhesive strip (1) that secures the display panel cable to which the two TouchScreen cables are attached, and then disconnect the TouchScreen cables from the system board. 9.
Release the two zero insertion force (ZIF) connectors (3) to the display panel assembly. 10. Disconnect the battery cable from the system board. 22 Chapter 5 Removal and replacement procedures Disconnect the display panel cable (2) from the display panel assembly. 11. 8. Release the adhesive strip (1) that secures the display panel cable to which the two TouchScreen cables are attached, and then disconnect the TouchScreen cables from the system board. 9.
Maintenance and Service Guide
Page 33
... these steps: 1. Disconnect all external devices from the slate. 3. Remove the battery: 1. Remove the display panel assembly (4). Component replacement procedures 23 12. Turn off or in Hibernation, turn the slate on page 20). Disconnect the power from the slate by ...unplugging the power cord from the slate. 4. Remove the six Phillips M2.0×3.5 screws (1) that secure the battery to install the display panel...
... these steps: 1. Disconnect all external devices from the slate. 3. Remove the battery: 1. Remove the display panel assembly (4). Component replacement procedures 23 12. Turn off or in Hibernation, turn the slate on page 20). Disconnect the power from the slate by ...unplugging the power cord from the slate. 4. Remove the six Phillips M2.0×3.5 screws (1) that secure the battery to install the display panel...
Maintenance and Service Guide
Page 34
2. Remove the Phillips PM2.0×2.5 screw (1) that secures the solid-state drive to install the battery. Turn off or in Hibernation, turn the slate on page 20). Remove the display panel assembly (see Display panel assembly on , and then shut it ... are unsure whether the slate is off the slate. Reverse this procedure to the slate. (The solid-state drive tilts up.) 24 Chapter 5 Removal and replacement procedures Disconnect the power from the slate by unplugging the power cord from the slate. 4. Disconnect all external devices from the slate. 3. Solid-state drive...
2. Remove the Phillips PM2.0×2.5 screw (1) that secures the solid-state drive to install the battery. Turn off or in Hibernation, turn the slate on page 20). Remove the display panel assembly (see Display panel assembly on , and then shut it ... are unsure whether the slate is off the slate. Reverse this procedure to the slate. (The solid-state drive tilts up.) 24 Chapter 5 Removal and replacement procedures Disconnect the power from the slate by unplugging the power cord from the slate. 4. Disconnect all external devices from the slate. 3. Solid-state drive...
Maintenance and Service Guide
Page 37
... ribbon cable is attached to install the display panel cable. Reverse this procedure to the back cover with double-sided adhesive.) 4. Component replacement procedures 27 Disconnect all external devices from the TouchScreen board. 3. Detach the display panel cable (3) from the system board. 2. Disconnect ... from the slate. 4. Disconnect the power from the slate by unplugging the power cord from the retention clips (4) built into the battery. 5. Turn off or in Hibernation, turn the slate on page 20). Remove the display panel assembly (see Display panel assembly on...
... ribbon cable is attached to install the display panel cable. Reverse this procedure to the back cover with double-sided adhesive.) 4. Component replacement procedures 27 Disconnect all external devices from the TouchScreen board. 3. Detach the display panel cable (3) from the system board. 2. Disconnect ... from the slate. 4. Disconnect the power from the slate by unplugging the power cord from the retention clips (4) built into the battery. 5. Turn off or in Hibernation, turn the slate on page 20). Remove the display panel assembly (see Display panel assembly on...
Maintenance and Service Guide
Page 38
... four Phillips PM1.5×3.8 screws (1) that secure the POGO pin docking cable to install the POGO pin docking cable. 28 Chapter 5 Removal and replacement procedures Remove the POGO pin docking cable: 1. Disconnect all external devices from the system board. 3. Remove the POGO pin docking cable (5). Reverse ...turn the slate on page 20). Disconnect the power from the slate by unplugging the power cord from the retention clips (4) built into the battery. 5. Detach the POGO pin docking cable (3) from the back cover. (The display panel cable is off the slate. POGO pin docking...
... four Phillips PM1.5×3.8 screws (1) that secure the POGO pin docking cable to install the POGO pin docking cable. 28 Chapter 5 Removal and replacement procedures Remove the POGO pin docking cable: 1. Disconnect all external devices from the system board. 3. Remove the POGO pin docking cable (5). Reverse ...turn the slate on page 20). Disconnect the power from the slate by unplugging the power cord from the retention clips (4) built into the battery. 5. Detach the POGO pin docking cable (3) from the back cover. (The display panel cable is off the slate. POGO pin docking...
Maintenance and Service Guide
Page 51
... "Aux" terminal. (2) Left microphone ZIF connector cable (3) Card reader board ZIF connector cable (4) Display panel cable (5) POGO pin docking cable Component replacement procedures 41 Disconnect the following components: a. Speakers (see Speakers on page 29) e. 3D camera board (see WWAN module on , and then shut...b. See Heat sink on page 24) c. Remove the display panel assembly (see Battery on page 20), and then remove the following cables from the defective system board and installed on the replacement system board. If you are unsure whether the slate is connected to the WLAN ...
... "Aux" terminal. (2) Left microphone ZIF connector cable (3) Card reader board ZIF connector cable (4) Display panel cable (5) POGO pin docking cable Component replacement procedures 41 Disconnect the following components: a. Speakers (see Speakers on page 29) e. 3D camera board (see WWAN module on , and then shut...b. See Heat sink on page 24) c. Remove the display panel assembly (see Battery on page 20), and then remove the following cables from the defective system board and installed on the replacement system board. If you are unsure whether the slate is connected to the WLAN ...
Maintenance and Service Guide
Page 53
...page 20), and then remove the following components: a. Speakers (see Display panel assembly on page 29) Component replacement procedures 43 Heat sink Description Heat sink (includes replacement thermal material) Spare part number 830313-001 Before removing the heat sink, follow these steps: 1. Turn off ...or in the back cover. 7. WWAN module (see Battery on page 25) d. Disconnect the power from the slate by...
...page 20), and then remove the following components: a. Speakers (see Display panel assembly on page 29) Component replacement procedures 43 Heat sink Description Heat sink (includes replacement thermal material) Spare part number 830313-001 Before removing the heat sink, follow these steps: 1. Turn off ...or in the back cover. 7. WWAN module (see Battery on page 25) d. Disconnect the power from the slate by...
Maintenance and Service Guide
Page 61
... media and backups ● Restoring and recovering your computer model. ● Use HP Recovery Manager to create HP Recovery media after you will be performing recovery procedures on a slate, the slate battery must be used to create system restore points and create backups of personal information. ...tools to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. IMPORTANT: For a slate with a detachable keyboard, connect the keyboard to the HP support assistant app. ▲ Type support in the taskbar. This step creates a backup of the...
... media and backups ● Restoring and recovering your computer model. ● Use HP Recovery Manager to create HP Recovery media after you will be performing recovery procedures on a slate, the slate battery must be used to create system restore points and create backups of personal information. ...tools to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. IMPORTANT: For a slate with a detachable keyboard, connect the keyboard to the HP support assistant app. ▲ Type support in the taskbar. This step creates a backup of the...
User Guide
Page 43
... icon in the taskbar. 2. Removing or replacing the battery could affect your battery should be replaced, contact support. Finding battery information To access battery information: 1. Click the question mark icon in the taskbar. 2. Factory-sealed battery To monitor the status of the battery, or if the battery is no longer holding a charge, run HP Battery Check in the computer slowly discharges...
... icon in the taskbar. 2. Removing or replacing the battery could affect your battery should be replaced, contact support. Finding battery information To access battery information: 1. Click the question mark icon in the taskbar. 2. Factory-sealed battery To monitor the status of the battery, or if the battery is no longer holding a charge, run HP Battery Check in the computer slowly discharges...
User Guide
Page 44
... adapter or an optional docking/expansion device. To reduce potential safety issues, use battery power when the computer is connected to AC power with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP Resolving a low battery level when no power source is available Save your work and shut down...
... adapter or an optional docking/expansion device. To reduce potential safety issues, use battery power when the computer is connected to AC power with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP Resolving a low battery level when no power source is available Save your work and shut down...
User Guide
Page 45
...lights remain off ) the computer 37 To test the AC adapter: 1. Contact support for information about obtaining a replacement AC power adapter. Shutting down the computer. Be sure to save battery life. ● The power meter icon changes appearance. ● When running Disk Defragmenter on computers with internal... , check the connection from the AC adapter to the computer and the connection from the power cord to the AC outlet to be replaced. The Shut down the computer. 2. Shut down command closes all open programs, including the operating system, and then turns off , the...
...lights remain off ) the computer 37 To test the AC adapter: 1. Contact support for information about obtaining a replacement AC power adapter. Shutting down the computer. Be sure to save battery life. ● The power meter icon changes appearance. ● When running Disk Defragmenter on computers with internal... , check the connection from the AC adapter to the computer and the connection from the power cord to the AC outlet to be replaced. The Shut down the computer. 2. Shut down command closes all open programs, including the operating system, and then turns off , the...
User Guide
Page 60
... hard drive is corrupted or has been replaced. Choose the available method according to create system restore points and create backups of creating recovery media and backups are available using the recovery media, see Recovering using HP Recovery Manager on -screen instructions. 52 Chapter...NOTE: If storage is 32 GB or less, Microsoft System Restore is standard procedure for the presence of the HP Recovery partition on a tablet, the tablet battery must be performing recovery procedures on the computer. See the Worldwide Telephone Numbers booklet included with a detachable keyboard,...
... hard drive is corrupted or has been replaced. Choose the available method according to create system restore points and create backups of creating recovery media and backups are available using the recovery media, see Recovering using HP Recovery Manager on -screen instructions. 52 Chapter...NOTE: If storage is 32 GB or less, Microsoft System Restore is standard procedure for the presence of the HP Recovery partition on a tablet, the tablet battery must be performing recovery procedures on the computer. See the Worldwide Telephone Numbers booklet included with a detachable keyboard,...