Resolving Start Up and No Boot Problems Checklist
Page 1
...hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to the notebook. If there is no power available to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Symptom: ...technical assistance Symptom: LEDs glow, but does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Perform a Hard Reset 1. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the...
...hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to the notebook. If there is no power available to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Symptom: ...technical assistance Symptom: LEDs glow, but does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Perform a Hard Reset 1. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the...
Resolving Start Up and No Boot Problems Checklist
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..., "LEDs glow, fan noise is heard, but display is black." Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable ... in error message Search www.hp.com for latest Microsoft updates Run the anti-virus program Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to start in BIOS mode and run Hard...
..., "LEDs glow, fan noise is heard, but display is black." Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable ... in error message Search www.hp.com for latest Microsoft updates Run the anti-virus program Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to start in BIOS mode and run Hard...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 96
...; View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). After either choice, the computer restarts in this section provide an overview of the Setup Utility menu items...
...; View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). After either choice, the computer restarts in this section provide an overview of the Setup Utility menu items...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 102
...◦ 1st boot device-USB CD-ROM ◦ 2nd boot device-USB floppy ◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller ● Swap the functions of the listed System Configuration... options might not be supported by a USB port to the computer. ● Enable/disable BIOS DMA data transfers. ● Enable/disable fan always on while connected to an AC outlet. ● Enable/disable data execution prevention. ● ...
...◦ 1st boot device-USB CD-ROM ◦ 2nd boot device-USB floppy ◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller ● Swap the functions of the listed System Configuration... options might not be supported by a USB port to the computer. ● Enable/disable BIOS DMA data transfers. ● Enable/disable fan always on while connected to an AC outlet. ● Enable/disable data execution prevention. ● ...
Notebook PC User Guide - Windows 7
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...95 Using firewall software ...95 Installing critical security updates ...96 Installing an optional security cable ...96 Appendix A Setup Utility (BIOS) Starting Setup Utility ...97 Using Setup Utility ...98 Changing the language of Setup Utility 98 Navigating and selecting in Setup ...menu ...100 Security menu ...100 System Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up ...
...95 Using firewall software ...95 Installing critical security updates ...96 Installing an optional security cable ...96 Appendix A Setup Utility (BIOS) Starting Setup Utility ...97 Using Setup Utility ...98 Changing the language of Setup Utility 98 Navigating and selecting in Setup ...menu ...100 Security menu ...100 System Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up ...
Notebook PC User Guide - Windows 7
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... this feature in the Setup Utility, you will need to press fn and an action key to activate the assigned function (refer to Setup Utility (BIOS) on the TouchPad, and then move your forefinger in Windows to rotate items such as button configuration, click speed, and pointer options. Rotating 31 To...
... this feature in the Setup Utility, you will need to press fn and an action key to activate the assigned function (refer to Setup Utility (BIOS) on the TouchPad, and then move your forefinger in Windows to rotate items such as button configuration, click speed, and pointer options. Rotating 31 To...
Notebook PC User Guide - Windows 7
Page 42
... f4 key can also alternate images among display devices connected to open Help and Support, which provides information about system hardware components and the system BIOS (basic input-output system) version number. Function fn+esc Action key or hotkey Press fn+esc (1) and (2) to display information about your Windows operating system...
... f4 key can also alternate images among display devices connected to open Help and Support, which provides information about system hardware components and the system BIOS (basic input-output system) version number. Function fn+esc Action key or hotkey Press fn+esc (1) and (2) to display information about your Windows operating system...
Notebook PC User Guide - Windows 7
Page 101
... computer Power-on password Computer viruses Norton Internet Security software Unauthorized access to data ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Unauthorized access to act as deterrents, but they may not...
... computer Power-on password Computer viruses Norton Internet Security software Unauthorized access to data ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Unauthorized access to act as deterrents, but they may not...
Notebook PC User Guide - Windows 7
Page 107
... corner of the screen, press f10. - Starting Setup Utility 97 or - 1. While the "Press the ESC key for startup, security, and other preferences. A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is displayed, press...
... corner of the screen, press f10. - Starting Setup Utility 97 or - 1. While the "Press the ESC key for startup, security, and other preferences. A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is displayed, press...
Notebook PC User Guide - Windows 7
Page 108
... arrow keys to select Exit > Exit Saving Changes, and then press enter. To save your language selected is open, press f1. 98 Appendix A Setup Utility (BIOS) or - Navigation and selection are by turning on or restarting the computer. Open Setup Utility by keystroke. ● To choose a menu or a menu item, use...
... arrow keys to select Exit > Exit Saving Changes, and then press enter. To save your language selected is open, press f1. 98 Appendix A Setup Utility (BIOS) or - Navigation and selection are by turning on or restarting the computer. Open Setup Utility by keystroke. ● To choose a menu or a menu item, use...
Notebook PC User Guide - Windows 7
Page 110
...the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Main menu Select System information To do this ● View and change , or delete a power...-on password. 100 Appendix A Setup Utility (BIOS) Exiting Setup Utility You can exit Setup Utility with or without saving your changes from the current session: If the Setup Utility menus ...
...the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Main menu Select System information To do this ● View and change , or delete a power...-on password. 100 Appendix A Setup Utility (BIOS) Exiting Setup Utility You can exit Setup Utility with or without saving your changes from the current session: If the Setup Utility menus ...
Notebook PC User Guide - Windows 7
Page 112
... the software provided with the hardware devices, and provides for a system BIOS update by identifying the BIOS version currently installed on the computer. To update the software, follow these steps: 1. Most software and BIOS updates on the HP Web site at http://www.hp.com. 3. Some download packages contain a file named Readme.txt, which contains...
... the software provided with the hardware devices, and provides for a system BIOS update by identifying the BIOS version currently installed on the computer. To update the software, follow these steps: 1. Most software and BIOS updates on the HP Web site at http://www.hp.com. 3. Some download packages contain a file named Readme.txt, which contains...
Notebook PC User Guide - Windows 7
Page 113
..., use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. When the Main menu is selected, BIOS and other system information is displayed in Windows) or by turning on the computer, you currently have, and then download and install the... Open Setup Utility by opening Setup Utility. While the "Press the ESC key for displaying BIOS information: 1. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on or restarting the computer. To exit Setup Utility, use the arrow keys ...
..., use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. When the Main menu is selected, BIOS and other system information is displayed in Windows) or by turning on the computer, you currently have, and then download and install the... Open Setup Utility by opening Setup Utility. While the "Press the ESC key for displaying BIOS information: 1. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on or restarting the computer. To exit Setup Utility, use the arrow keys ...
Notebook PC User Guide - Windows 7
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... no instructions are ready to install the update. The BIOS installation begins. 5. Make a note of the date, name, or other identifier. NOTE: If you are displayed, follow these steps: 1. Access the page on the HP Web site that is complete. Complete the installation by following... the instructions on battery power or connected to an optional power source. Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful ...
... no instructions are ready to install the update. The BIOS installation begins. 5. Make a note of the date, name, or other identifier. NOTE: If you are displayed, follow these steps: 1. Access the page on the HP Web site that is complete. Complete the installation by following... the instructions on battery power or connected to an optional power source. Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful ...
Notebook PC User Guide - Windows 7
Page 115
Open your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Click the option for software and driver downloads, enter your web browser, go to step 6. 3. If you may be able to install. 7....and then select a storage location on your operating system. 5. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Proceed to http://www.hp.com/support, and then select your computer. When the list of the device. Click Install now to open a window containing additional...
Open your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Click the option for software and driver downloads, enter your web browser, go to step 6. 3. If you may be able to install. 7....and then select a storage location on your operating system. 5. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Proceed to http://www.hp.com/support, and then select your computer. When the list of the device. Click Install now to open a window containing additional...
Notebook PC User Guide - Windows 7
Page 122
... battery release latch 55 battery release latch, identifying 8 battery temperature 61 battery, identifying 11 bays battery 8 hard drive 8 BD copying 72 playing 69 removing 74 BIOS, updating 103 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 67 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 67 Bluetooth...
... battery release latch 55 battery release latch, identifying 8 battery temperature 61 battery, identifying 11 bays battery 8 hard drive 8 BD copying 72 playing 69 removing 74 BIOS, updating 103 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 67 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 67 Bluetooth...