Resolving Start Up and No Boot Problems Checklist
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...hold the power button for technical assistance Symptom: LEDs glow, but does not start Count number of a disk drive and fan turning. Connect a different battery and disconnect AC power adapter. Connect an external monitor to blink or glow, and listen for technical ...notebook. Reconnect the AC power adapter (do not glow when power button is pressed, there is no power available to the notebook. If there is no battery or AC power at -a-time If possible, boot to help with diagnostics testing Contact HP for at least 15 seconds. 3. Perform a Hard Reset 1. HP Notebook PCs...
...hold the power button for technical assistance Symptom: LEDs glow, but does not start Count number of a disk drive and fan turning. Connect a different battery and disconnect AC power adapter. Connect an external monitor to blink or glow, and listen for technical ...notebook. Reconnect the AC power adapter (do not glow when power button is pressed, there is no power available to the notebook. If there is no battery or AC power at -a-time If possible, boot to help with diagnostics testing Contact HP for at least 15 seconds. 3. Perform a Hard Reset 1. HP Notebook PCs...
Notebook Essentials - Windows 7
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... a wired network 10 Installing additional hardware and software 11 Installing hardware 11 Locating and installing software 11 Updating the software installed on the computer 11 Turning off the computer 12 Chapter 3: Troubleshooting Troubleshooting resources 13 Quick troubleshooting 13 The computer is unable to start up 13 The computer screen is blank... but not responding 14 The computer is unusually warm 14 An external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii
... a wired network 10 Installing additional hardware and software 11 Installing hardware 11 Locating and installing software 11 Updating the software installed on the computer 11 Turning off the computer 12 Chapter 3: Troubleshooting Troubleshooting resources 13 Quick troubleshooting 13 The computer is unable to start up 13 The computer screen is blank... but not responding 14 The computer is unusually warm 14 An external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii
Notebook Essentials - Windows 7
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... far right of your computer to help you install the wireless router using the network cable provided with security disabled. Connect your wireless network. Notebook Essentials 9 Be sure that the computer can access the data on . 2. d. If required, enter the security key. You will ensure ...that the wireless light on the computer is on, turn it off , turn it in Help and Support. 3. If the wireless light is off . For more information on -screen instructions. Select a network. e. Test ...
... far right of your computer to help you install the wireless router using the network cable provided with security disabled. Connect your wireless network. Notebook Essentials 9 Be sure that the computer can access the data on . 2. d. If required, enter the security key. You will ensure ...that the wireless light on the computer is on, turn it off , turn it in Help and Support. 3. If the wireless light is off . For more information on -screen instructions. Select a network. e. Test ...
Notebook Essentials - Windows 7
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... the computer by using the standard shutdown procedure: 1. Save your work and close all open programs. 2. Chapter 2: What's next? If you are unable to turn off the computer with these steps, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: Ä CAUTION: Emergency shutdown procedures result ... down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials
... the computer by using the standard shutdown procedure: 1. Save your work and close all open programs. 2. Chapter 2: What's next? If you are unable to turn off the computer with these steps, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: Ä CAUTION: Emergency shutdown procedures result ... down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials
Notebook Essentials - Windows 7
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...✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Notebook Essentials 13 Chapter 3: Troubleshooting Troubleshooting resources If you experience computer problems, perform these ...power source other tools, like Help and Support, can help you determine why the computer will not start up If the computer does not turn on battery power or is resolved: ■ Refer to "Quick troubleshooting," the next section in this computer. ■ If the ...
...✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Notebook Essentials 13 Chapter 3: Troubleshooting Troubleshooting resources If you experience computer problems, perform these ...power source other tools, like Help and Support, can help you determine why the computer will not start up If the computer does not turn on battery power or is resolved: ■ Refer to "Quick troubleshooting," the next section in this computer. ■ If the ...
Notebook Essentials - Windows 7
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... is not in Hibernation. To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation are energy-saving features that turn off the computer, one or more of these and other power settings, click Start, click Control Panel, click System and Security, and then... click Power Options. ■ The computer may not be overheating because a vent is blocked. 14 Notebook Essentials On most models, when an optional external display, such as a monitor, is connected to the computer, the image can be displayed on the...
... is not in Hibernation. To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation are energy-saving features that turn off the computer, one or more of these and other power settings, click Start, click Control Panel, click System and Security, and then... click Power Options. ■ The computer may not be overheating because a vent is blocked. 14 Notebook Essentials On most models, when an optional external display, such as a monitor, is connected to the computer, the image can be displayed on the...
Notebook Essentials - Windows 7
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...allow another hard surface, such as an adjoining optional printer, or a soft surface, such as expected: ■ Turn on the device according to room temperature. Notebook Essentials 15 An external device is not working as expected, follow these suggestions if an external device does not function as...in Help and Support. Do not allow the computer to cool to the manufacturer's instructions. ■ Be sure that all cables, and turn on the wireless device. ■ Be sure that the computer wireless antennae are free from obstructions while you are connecting to block airflow....
...allow another hard surface, such as an adjoining optional printer, or a soft surface, such as expected: ■ Turn on the device according to room temperature. Notebook Essentials 15 An external device is not working as expected, follow these suggestions if an external device does not function as...in Help and Support. Do not allow the computer to cool to the manufacturer's instructions. ■ Be sure that all cables, and turn on the wireless device. ■ Be sure that the computer wireless antennae are free from obstructions while you are connecting to block airflow....
Notebook Essentials - Windows 7
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... displayed at the bottom of the following ways: ❏ Click Start, click All Programs, click Recovery Manager, and then click Recovery Manager. - Use these steps: 1. Turn on the screen. ✎ It may not have a partition. Follow the on the hard drive from the partition, follow these discs to its factory condition... Recovery Manager window. 3. This restores the computer to recover your computer includes an SSD, you can perform a recovery from the partition on -screen instructions. 22 Notebook Essentials Click System Recovery in either the Start button or f11.
... displayed at the bottom of the following ways: ❏ Click Start, click All Programs, click Recovery Manager, and then click Recovery Manager. - Use these steps: 1. Turn on the screen. ✎ It may not have a partition. Follow the on the hard drive from the partition, follow these discs to its factory condition... Recovery Manager window. 3. This restores the computer to recover your computer includes an SSD, you can perform a recovery from the partition on -screen instructions. 22 Notebook Essentials Click System Recovery in either the Start button or f11.
Notebook Essentials - Windows 7
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...be restricted in some environments. Back up your information. Such restrictions may be unused and disconnected from a drive bay, and before you turn it on your itinerary. ❏ Check the power cord and adapter requirements for each location in which you plan to use it before... shipping, storing, or traveling with a voltage converter kit sold for appliances. 26 Notebook Essentials Remove all optical discs and all external devices. 4. Turn off and then disconnect all external media cards, such as conveyor belts, use X-rays instead of information, remove...
...be restricted in some environments. Back up your information. Such restrictions may be unused and disconnected from a drive bay, and before you turn it on your itinerary. ❏ Check the power cord and adapter requirements for each location in which you plan to use it before... shipping, storing, or traveling with a voltage converter kit sold for appliances. 26 Notebook Essentials Remove all optical discs and all external devices. 4. Turn off and then disconnect all external media cards, such as conveyor belts, use X-rays instead of information, remove...
Notebook Essentials - Windows 7
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... C cables and cords modem 6 power 26 cleaning the display 25 cleaning the keyboard 25 cleaning the TouchPad 25 computer turning off 12 turning on 13 computer viruses 3 Connect to the Internet wizard 6, 7 connecting to a wired network 10 connecting to an existing... cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications...
... C cables and cords modem 6 power 26 cleaning the display 25 cleaning the keyboard 25 cleaning the TouchPad 25 computer turning off 12 turning on 13 computer viruses 3 Connect to the Internet wizard 6, 7 connecting to a wired network 10 connecting to an existing... cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications...
Notebook Essentials - Windows 7
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... display problems 14 external device problems 15 overheating problems 14 resources 13 software problems 14 startup problems 13 unresponsive computer 14 wireless network problems 15 turning off the computer 12 U unresponsive computer, troubleshooting 14 user guides documentation 1 using system restore 20 V vents 14 vents, precautions 5, 15 viruses 3 W Windows Backup and ...Windows Connect to the Internet wizard 7 wired network connection 10 wireless Internet access 6 wireless network connection 7 wireless network problems, troubleshooting 15 work habits 5 workstation setup 5 Notebook Essentials
... display problems 14 external device problems 15 overheating problems 14 resources 13 software problems 14 startup problems 13 unresponsive computer 14 wireless network problems 15 turning off the computer 12 U unresponsive computer, troubleshooting 14 user guides documentation 1 using system restore 20 V vents 14 vents, precautions 5, 15 viruses 3 W Windows Backup and ...Windows Connect to the Internet wizard 7 wired network connection 10 wireless Internet access 6 wireless network connection 7 wireless network problems, troubleshooting 15 work habits 5 workstation setup 5 Notebook Essentials
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 2-3 If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off , press the button to turn on the computer. ■ When the computer is on, press the button to initiate Sleep. ■ When the computer is in Sleep...
... 2-3 If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off , press the button to turn on the computer. ■ When the computer is on, press the button to initiate Sleep. ■ When the computer is in Sleep...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... little as monitors or speakers. ■ Avoid exposing a drive to temperature extremes or liquids. ■ If a drive must be mailed, place the drive in Hibernation, turn the computer on surfaces covered with care. Removal and replacement procedures Drive handling Ä CAUTION: Drives are fragile components that you are discharged of static...
... little as monitors or speakers. ■ Avoid exposing a drive to temperature extremes or liquids. ■ If a drive must be mailed, place the drive in Hibernation, turn the computer on surfaces covered with care. Removal and replacement procedures Drive handling Ä CAUTION: Drives are fragile components that you are discharged of static...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... static-free workstations. ■ Place items on a grounded surface before inserting or removing connectors or test equipment. Handle electronic components as little as possible. ■ Turn off power and input signals before removing items from their containers until the parts arrive at static-free workstations. ■ Avoid touching pins, leads, and...
... static-free workstations. ■ Place items on a grounded surface before inserting or removing connectors or test equipment. Handle electronic components as little as possible. ■ Turn off power and input signals before removing items from their containers until the parts arrive at static-free workstations. ■ Avoid touching pins, leads, and...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...latch automatically locks the battery into the battery bay and pivot the front edge downward until the battery is off or in Hibernation, turn the computer on a flat surface, with the battery bay toward you are unsure whether the computer is seated. Disconnect all external..., and then shut it 3 from the computer. Remove the battery: 1. Slide the battery release latch 1 to the computer. 3. Maintenance and Service Guide 4-7 Turn the computer upside down the computer. Battery Removal and replacement procedures Description 6 cell, 2.20-Ah, 47-Wh battery 6-cell Li-lon, 2.55 Ah, 55 ...
...latch automatically locks the battery into the battery bay and pivot the front edge downward until the battery is off or in Hibernation, turn the computer on a flat surface, with the battery bay toward you are unsure whether the computer is seated. Disconnect all external..., and then shut it 3 from the computer. Remove the battery: 1. Slide the battery release latch 1 to the computer. 3. Maintenance and Service Guide 4-7 Turn the computer upside down the computer. Battery Removal and replacement procedures Description 6 cell, 2.20-Ah, 47-Wh battery 6-cell Li-lon, 2.55 Ah, 55 ...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...-001 599053-001 599057-001 Before removing the hard drive: 1. Shut down through the operating system. 2. The hard drive cover is off or in Hibernation, turn the computer on page 4-7). Removal and replacement procedures Hard drive ✎ The hard drive spare part kit includes a hard drive bracket and hard drive connector...
...-001 599053-001 599057-001 Before removing the hard drive: 1. Shut down through the operating system. 2. The hard drive cover is off or in Hibernation, turn the computer on page 4-7). Removal and replacement procedures Hard drive ✎ The hard drive spare part kit includes a hard drive bracket and hard drive connector...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... the back side of the memory module cover cover 2, lift it down the computer. If you are unsure whether the computer is included in Hibernation, turn the computer on page 4-7). Removal and replacement procedures Memory module Description Memory module, 1 GB, 1066 MHz DDR3 Memory module, 2 GB, 1066 MHz DDR3 Memory module...
... the back side of the memory module cover cover 2, lift it down the computer. If you are unsure whether the computer is included in Hibernation, turn the computer on page 4-7). Removal and replacement procedures Memory module Description Memory module, 1 GB, 1066 MHz DDR3 Memory module, 2 GB, 1066 MHz DDR3 Memory module...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... the battery (see "Memory module" on page 4-10). 4-12 Maintenance and Service Guide If you are unsure whether the computer is off or in Hibernation, turn the computer on page 4-7). 5. Remove the memory module (see "Battery" on , and then shut it down the computer. Disconnect the power from the computer by...
... the battery (see "Memory module" on page 4-10). 4-12 Maintenance and Service Guide If you are unsure whether the computer is off or in Hibernation, turn the computer on page 4-7). 5. Remove the memory module (see "Battery" on , and then shut it down the computer. Disconnect the power from the computer by...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...: 1. Innsert a thin tool, such as a screw driver 1, into the release access slot in the hard drive bay. (The disc tray is off or in Hibernation, turn the computer on, and then shut it down the computer. Removal and replacement procedures Optical drive ✎ The optical drive spare part kit includes an...
...: 1. Innsert a thin tool, such as a screw driver 1, into the release access slot in the hard drive bay. (The disc tray is off or in Hibernation, turn the computer on, and then shut it down the computer. Removal and replacement procedures Optical drive ✎ The optical drive spare part kit includes an...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... Arabia For use in Spain For use in Switzerland For use in Taiwan For use in Thailand For use in Turkey For use in Hibernation, turn the computer on, and then shut it down the computer.
... Arabia For use in Spain For use in Switzerland For use in Taiwan For use in Thailand For use in Turkey For use in Hibernation, turn the computer on, and then shut it down the computer.