Resolving Start Up and No Boot Problems Checklist
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... computer does not start Count number of blinking LEDs or beeping tones to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to startup or boot...
... computer does not start Count number of blinking LEDs or beeping tones to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to startup or boot...
Resolving Start Up and No Boot Problems Checklist
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Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com... tasks listed under, "LEDs glow, fan noise is heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests.
Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com... tasks listed under, "LEDs glow, fan noise is heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests.
Limited warranty and technical support - (1 Year)
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Limited software technical support includes the following types of warranty support service may be available for your hard drive or other storage devices as a precaution against possible failures, alteration, or loss of the data. For help using third-party ... any confidential, proprietary, or personal information. These include diagnostics, configuration tools, and Compaq remote support solutions where appropriate. During service, the hard drive may be erased and the programs restored to fulfill the warranty on your Compaq Product. After you to their original state. Types of the...
Limited software technical support includes the following types of warranty support service may be available for your hard drive or other storage devices as a precaution against possible failures, alteration, or loss of the data. For help using third-party ... any confidential, proprietary, or personal information. These include diagnostics, configuration tools, and Compaq remote support solutions where appropriate. During service, the hard drive may be erased and the programs restored to fulfill the warranty on your Compaq Product. After you to their original state. Types of the...
Notebook Essentials - Windows 7
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.... Subscription Services for Business Notebook Keep this effort, we provide user guides and learning centers on your computer. Sign up to date with your computer. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as... constituting an additional warranty. registered trademarks of our products. Part number: 539908-001 User Guides HP is subject to the user guides are on your computer hard drive in the express warranty statements accompanying...
.... Subscription Services for Business Notebook Keep this effort, we provide user guides and learning centers on your computer. Sign up to date with your computer. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as... constituting an additional warranty. registered trademarks of our products. Part number: 539908-001 User Guides HP is subject to the user guides are on your computer hard drive in the express warranty statements accompanying...
Notebook Essentials - Windows 7
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Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Notebook Essentials - Windows 7
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...preferences. The discs you add or modify hardware or software Note the following types of the computer. 18 Notebook Essentials To copy the screen and paste the image into the optical drive of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD-R, or DVD±RW. Save the... Open a word-processing document, click Edit, and then click Paste. The screen shot can back up your information to an optional external hard drive, a network drive, or discs. ■ When backing up templates stored in their associated programs. ■ Save customized settings in your system on the ...
...preferences. The discs you add or modify hardware or software Note the following types of the computer. 18 Notebook Essentials To copy the screen and paste the image into the optical drive of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD-R, or DVD±RW. Save the... Open a word-processing document, click Edit, and then click Paste. The screen shot can back up your information to an optional external hard drive, a network drive, or discs. ■ When backing up templates stored in their associated programs. ■ Save customized settings in your system on the ...
Notebook Essentials - Windows 7
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...pane, click System protection. 3. In the left pane, click System protection. 3. Create a system restore point 1. Follow the on -screen instructions. 20 Notebook Essentials Click System Restore. 5. Click the System Protection tab. 4. Follow the on -screen instructions. Under Protection Settings, select the disk for your system files... a restore point. 5. Click Create. 6. Restore to a previous date and time To revert to a restore point and then change your hard drive at a previous date and time), when the computer was functioning optimally, follow these steps: 1.
...pane, click System protection. 3. In the left pane, click System protection. 3. Create a system restore point 1. Follow the on -screen instructions. 20 Notebook Essentials Click System Restore. 5. Click the System Protection tab. 4. Follow the on -screen instructions. Under Protection Settings, select the disk for your system files... a restore point. 5. Click Create. 6. Restore to a previous date and time To revert to a restore point and then change your hard drive at a previous date and time), when the computer was functioning optimally, follow these steps: 1.
Notebook Essentials - Windows 7
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However, if your computer. HP recommends that you use Recovery Manager to create a set of recovery discs (entire drive backup) as soon as System Restore. If you create or from the disc provided by the manufacturer. Back up . Notebook Essentials 21 Recovery Manager works from the ... the manufacturer's Web site or reinstalled from a dedicated recovery partition (select models only) on -screen instructions. Follow the on the hard drive. Recovery Manager software allows you to recover your computer. If that you have previously backed up all personal files. 2. Software not...
However, if your computer. HP recommends that you use Recovery Manager to create a set of recovery discs (entire drive backup) as soon as System Restore. If you create or from the disc provided by the manufacturer. Back up . Notebook Essentials 21 Recovery Manager works from the ... the manufacturer's Web site or reinstalled from a dedicated recovery partition (select models only) on -screen instructions. Follow the on the hard drive. Recovery Manager software allows you to recover your computer. If that you have previously backed up all personal files. 2. Software not...
Notebook Essentials - Windows 7
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... SSD, you can perform a recovery from the partition on the hard drive from the partition, follow these discs to recover using the partition on -screen instructions. 22 Notebook Essentials a. or - Appendix A: Backup and recovery Recovering using this procedure. Follow the on the hard drive On some models, you may take several minutes for computers that...
... SSD, you can perform a recovery from the partition on the hard drive from the partition, follow these discs to recover using the partition on -screen instructions. 22 Notebook Essentials a. or - Appendix A: Backup and recovery Recovering using this procedure. Follow the on the hard drive On some models, you may take several minutes for computers that...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Revision History Revision A Publication Date October 2010 Description ■ Chapter 1 - added new descriptions for the following components: ❏ Hard drive ❏ Memory module ❏ Processor ❏ WLAN module ■ Chapter 3 and Chapter 4 -added new spare part numbers and ... for the following components: ❏ Base enclosure ❏ Display assembly ❏ Display back cover ❏ Display bezel ❏ Hard drive ❏ Memory module ❏ Optical drive ❏ Processor ❏ System board ❏ Thermal module ❏ Top cover ❏ WLAN module
Revision History Revision A Publication Date October 2010 Description ■ Chapter 1 - added new descriptions for the following components: ❏ Hard drive ❏ Memory module ❏ Processor ❏ WLAN module ■ Chapter 3 and Chapter 4 -added new spare part numbers and ... for the following components: ❏ Base enclosure ❏ Display assembly ❏ Display back cover ❏ Display bezel ❏ Hard drive ❏ Memory module ❏ Optical drive ❏ Processor ❏ System board ❏ Thermal module ❏ Top cover ❏ WLAN module
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
... number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 5-4 Diagnostics menu 5-4 6 Specifications Computer specifications 6-1 39.6-cm (15.6-in) HD display specifications 6-2 Hard drive specifications 6-3 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications. . . . . . 6-4 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications 6-5 System DMA specifications 6-5 System interrupt specifications 6-6 System I/O address specifications 6-6 System memory map...
... 5-4 Diagnostics menu 5-4 6 Specifications Computer specifications 6-1 39.6-cm (15.6-in) HD display specifications 6-2 Hard drive specifications 6-3 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications. . . . . . 6-4 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications 6-5 System DMA specifications 6-5 System interrupt specifications 6-6 System I/O address specifications 6-6 System memory map...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Product description Category Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete ■ 2048 MB total system memory (2048 × 1, X X 1024 × 2) ■ 1024 MB total system memory (1024 × 1) X X Hard drives Supports all 9.5-mm, 6.35-cm (2.50-in) SATA X X hard drives Customer accessible X X Single hard drive configurations: 750 GB, 5400 rpm X X 640 GB, 5400 rpm X X 500 GB, 7200 rpm X X 320...
Product description Category Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete ■ 2048 MB total system memory (2048 × 1, X X 1024 × 2) ■ 1024 MB total system memory (1024 × 1) X X Hard drives Supports all 9.5-mm, 6.35-cm (2.50-in) SATA X X hard drives Customer accessible X X Single hard drive configurations: 750 GB, 5400 rpm X X 640 GB, 5400 rpm X X 500 GB, 7200 rpm X X 320...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Product description Category Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete ■ Intel Wi-Fi 5100 with auto-detect X X RJ-11 (modem, select ...32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 one is an eSATA...
Product description Category Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete ■ Intel Wi-Fi 5100 with auto-detect X X RJ-11 (modem, select ...32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 one is an eSATA...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...6 Audio-in use. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Support the ... Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) On-The hard drive is normal for the internal fan to cool internal components and prevent overheating. Connects a network cable. Connects an optional video or audio device...
...6 Audio-in use. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Support the ... Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) On-The hard drive is normal for the internal fan to cool internal components and prevent overheating. Connects a network cable. Connects an optional video or audio device...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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..., and then contact technical support through Help and Support. Bottom components External component identification Item 1 2 Component Battery bay Vents (4) 3 Battery release latch 4 Memory module compartment 5 Hard drive bay Function Holds the battery. Contains two memory module slots. Holds a wireless LAN module. Ä To prevent an unresponsive system, replace the wireless module with... you replace the module and then receive a warning message, remove the module to cool internal components and prevent overheating. Maintenance and Service Guide 2-7 Holds the hard drive.
..., and then contact technical support through Help and Support. Bottom components External component identification Item 1 2 Component Battery bay Vents (4) 3 Battery release latch 4 Memory module compartment 5 Hard drive bay Function Holds the battery. Contains two memory module slots. Holds a wireless LAN module. Ä To prevent an unresponsive system, replace the wireless module with... you replace the module and then receive a warning message, remove the module to cool internal components and prevent overheating. Maintenance and Service Guide 2-7 Holds the hard drive.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 1.2 only) 599092-001 1 GB (6400 MHz, DDR2) (for model 1.1 only) 619545-001 2 GB (6400 MHz, DDR2) (for model 1.1 only) 619546-001 Hard drive (includes hard drive bracket and screws) 750 GB, 5400 rpm (for model 1.2 only) 603787-001 640 GB, 5400 rpm 603785-001 500 GB, 7200 rpm 634919-001 320... GB, 7200 rpm 599055-001 250 GB, 7200 rpm 599054-001 160 GB, 7200 rpm 599053-001 Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001 Processor (includes replacement thermal material) Intel Core i7-620M Processor (4M cache, 2....
... 1.2 only) 599092-001 1 GB (6400 MHz, DDR2) (for model 1.1 only) 619545-001 2 GB (6400 MHz, DDR2) (for model 1.1 only) 619546-001 Hard drive (includes hard drive bracket and screws) 750 GB, 5400 rpm (for model 1.2 only) 603787-001 640 GB, 5400 rpm 603785-001 500 GB, 7200 rpm 634919-001 320... GB, 7200 rpm 599055-001 250 GB, 7200 rpm 599054-001 160 GB, 7200 rpm 599053-001 Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001 Processor (includes replacement thermal material) Intel Core i7-620M Processor (4M cache, 2....
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...computer models (for model 1.2 only) Imperial blue computer models (for model 1.2 only) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: Biscotti computer models Matte black computer models (for models 1.1 and 1.2 only) Silver computer models (for model 1.1 only) Charcoal ...Rubber Kit (not illustrated, includes four rubber feet) Plastics Kit (see "Plastics Kit" on page 11 for spare part component information) Hard drive cover Memory module cover Spare part number 602992-001 619997-001 600370-001 599062-001 600651-001 608112-001 615588-001 622565-001 599063...
...computer models (for model 1.2 only) Imperial blue computer models (for model 1.2 only) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: Biscotti computer models Matte black computer models (for models 1.1 and 1.2 only) Silver computer models (for model 1.1 only) Charcoal ...Rubber Kit (not illustrated, includes four rubber feet) Plastics Kit (see "Plastics Kit" on page 11 for spare part component information) Hard drive cover Memory module cover Spare part number 602992-001 619997-001 600370-001 599062-001 600651-001 608112-001 615588-001 622565-001 599063...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Plastics Kit Illustrated parts catalog Item Description Plastics Kit: 1 Hard drive cover 2 Wireless module compartment cover Spare part number 595200-001 Maintenance and Service Guide 3-11
Plastics Kit Illustrated parts catalog Item Description Plastics Kit: 1 Hard drive cover 2 Wireless module compartment cover Spare part number 595200-001 Maintenance and Service Guide 3-11
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...7200 rpm 250 GB, 7200 rpm 160 GB, 7200 rpm Hard Drive Hardware Kit (not illustrated, includes bracket and screws) Optical drive (includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with: Biscotti computer models Matte black ...computer models (for model 1.2 only) Imperial blue computer models (for model 1.2 only) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: Biscotti computer models Matte black computer models (for models 1.1 and 1.2 only) Silver computer models (for model 1.1 only) Charcoal ...
...7200 rpm 250 GB, 7200 rpm 160 GB, 7200 rpm Hard Drive Hardware Kit (not illustrated, includes bracket and screws) Optical drive (includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with: Biscotti computer models Matte black ...computer models (for model 1.2 only) Imperial blue computer models (for model 1.2 only) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: Biscotti computer models Matte black computer models (for models 1.1 and 1.2 only) Silver computer models (for model 1.1 only) Charcoal ...