Resolving Start Up and No Boot Problems Checklist
Page 1
...memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at the notebook, contact HP for the sound of blinking LEDs or beeping tones to the notebook. Connect a different AC power adapter and remove battery. Disconnect all peripheral devices and remove all other..., SD cards, USB devices, peripherals and do not glow when power button is pressed, there is a device conflict or failure. HP Notebook PCs - Connect an external monitor to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2.
...memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at the notebook, contact HP for the sound of blinking LEDs or beeping tones to the notebook. Connect a different AC power adapter and remove battery. Disconnect all peripheral devices and remove all other..., SD cards, USB devices, peripherals and do not glow when power button is pressed, there is a device conflict or failure. HP Notebook PCs - Connect an external monitor to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2.
Resolving Start Up and No Boot Problems Checklist
Page 2
Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search ...auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select...
Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search ...auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 99
... computer. Enter, change the system time and date. ■ View identification information about the computer. ■ View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Then use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key. ■...
... computer. Enter, change the system time and date. ■ View identification information about the computer. ■ View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Then use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key. ■...
Notebook PC User Guide - Windows 7
Page 9
...95 Using firewall software ...95 Installing critical security updates ...96 Installing an optional security cable ...96 Appendix A Setup Utility (BIOS) Starting Setup Utility ...97 Using Setup Utility ...98 Changing the language of Setup Utility 98 Navigating and selecting in Setup ...menu ...100 Security menu ...100 System Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up ...
...95 Using firewall software ...95 Installing critical security updates ...96 Installing an optional security cable ...96 Appendix A Setup Utility (BIOS) Starting Setup Utility ...97 Using Setup Utility ...98 Changing the language of Setup Utility 98 Navigating and selecting in Setup ...menu ...100 Security menu ...100 System Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up ...
Notebook PC User Guide - Windows 7
Page 42
... using the external VGA video standard. Press f1 to open Help and Support, which provides information about system hardware components and the system BIOS (basic input-output system) version number. Press f4 to the computer. Help and Support also provides checkups for computer functionality, automated and...are receiving video information from the computer. Using the keyboard The icons on page 97). Press and hold f3 to Setup Utility (BIOS) on the f1 through f12 keys represent the action key functions. Most external monitors receive video information from the computer display to...
... using the external VGA video standard. Press f1 to open Help and Support, which provides information about system hardware components and the system BIOS (basic input-output system) version number. Press f4 to the computer. Help and Support also provides checkups for computer functionality, automated and...are receiving video information from the computer. Using the keyboard The icons on page 97). Press and hold f3 to Setup Utility (BIOS) on the f1 through f12 keys represent the action key functions. Most external monitors receive video information from the computer display to...
Notebook PC User Guide - Windows 7
Page 101
... computer Power-on password Computer viruses Norton Internet Security software Unauthorized access to data ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Unauthorized access to act as deterrents, but they may not...
... computer Power-on password Computer viruses Norton Internet Security software Unauthorized access to data ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Unauthorized access to act as deterrents, but they may not...
Notebook PC User Guide - Windows 7
Page 107
... or - 1. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is displayed, press...
... or - 1. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is displayed, press...
Notebook PC User Guide - Windows 7
Page 108
... a menu item, use the arrow keys. ● To choose an item in Setup Utility Because Setup Utility is open, press f1. 98 Appendix A Setup Utility (BIOS) Use the arrow keys to select System Configuration > Language, and then press enter. 3. Navigating and selecting in a list or to toggle a field, for example an...
... a menu item, use the arrow keys. ● To choose an item in Setup Utility Because Setup Utility is open, press f1. 98 Appendix A Setup Utility (BIOS) Use the arrow keys to select System Configuration > Language, and then press enter. 3. Navigating and selecting in a list or to toggle a field, for example an...
Notebook PC User Guide - Windows 7
Page 110
...; View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Enter, change, or delete a power-on password. 100 Appendix A Setup Utility (BIOS) Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter. ●...
...; View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Enter, change, or delete a power-on password. 100 Appendix A Setup Utility (BIOS) Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter. ●...
Notebook PC User Guide - Windows 7
Page 112
...security of the software provided with the hardware devices, and provides for a system BIOS update by identifying the BIOS version currently installed on the system ROM. Access the updates on the HP Web site are packaged in compressed files called SoftPaqs. Identify your computer may ...be available on the HP Web site. The BIOS initializes the operating system, determines how the computer will interact with your computer model, product category, and series or family. Most software and BIOS updates on the HP Web site at http://www.hp.com. 3. B Software updates...
...security of the software provided with the hardware devices, and provides for a system BIOS update by identifying the BIOS version currently installed on the system ROM. Access the updates on the HP Web site are packaged in compressed files called SoftPaqs. Identify your computer may ...be available on the HP Web site. The BIOS initializes the operating system, determines how the computer will interact with your computer model, product category, and series or family. Most software and BIOS updates on the HP Web site at http://www.hp.com. 3. B Software updates...
Notebook PC User Guide - Windows 7
Page 113
...pressing fn+esc (if you are already in the lower-left corner of the system BIOS currently installed. While the "Press the ESC key for displaying BIOS information: 1. When the Main menu is selected, BIOS and other system information is displayed in Windows) or by turning on the computer, you... keys to select Exit > Exit Discarding Changes, and then press enter. Open Setup Utility by opening Setup Utility. Updating the BIOS To update the BIOS, first determine what BIOS version you need to know the version of the screen, press f10. 2. To use Setup Utility for Startup Menu" message ...
...pressing fn+esc (if you are already in the lower-left corner of the system BIOS currently installed. While the "Press the ESC key for displaying BIOS information: 1. When the Main menu is selected, BIOS and other system information is displayed in Windows) or by turning on the computer, you... keys to select Exit > Exit Discarding Changes, and then press enter. Open Setup Utility by opening Setup Utility. Updating the BIOS To update the BIOS, first determine what BIOS version you need to know the version of the screen, press f10. 2. To use Setup Utility for Startup Menu" message ...
Notebook PC User Guide - Windows 7
Page 114
..., follow these instructions: Do not disconnect power from the computer by unplugging the power cord from your hard drive. The BIOS installation begins. 5. Follow the instructions on the HP Web site that provides software for example, filename.exe). Make a note of the path to the location on your hard... drive where the BIOS update will need this path when you can delete the downloaded file from the AC outlet. Double-click...
..., follow these instructions: Do not disconnect power from the computer by unplugging the power cord from your hard drive. The BIOS installation begins. 5. Follow the instructions on the HP Web site that provides software for example, filename.exe). Make a note of the path to the location on your hard... drive where the BIOS update will need this path when you can delete the downloaded file from the AC outlet. Double-click...
Notebook PC User Guide - Windows 7
Page 115
Open your web browser, go to http://www.hp.com/support, and then select your operating system. 5. When the list of the device. Select your country or region. 2. When prompted, click Save, and then ... option for software and driver downloads, enter your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Click your computer. To do so, restart your hard drive. Updating programs and drivers To download and install software other than...
Open your web browser, go to http://www.hp.com/support, and then select your operating system. 5. When the list of the device. Select your country or region. 2. When prompted, click Save, and then ... option for software and driver downloads, enter your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Click your computer. To do so, restart your hard drive. Updating programs and drivers To download and install software other than...
Notebook PC User Guide - Windows 7
Page 122
... release latch 54 battery release latch, identifying 8 battery temperature 60 battery, identifying 11 bays battery 8, 12 hard drive 8 BD copying 71 playing 68 removing 73 BIOS, updating 103 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 66 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 66 Bluetooth...
... release latch 54 battery release latch, identifying 8 battery temperature 60 battery, identifying 11 bays battery 8, 12 hard drive 8 BD copying 71 playing 68 removing 73 BIOS, updating 103 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 66 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 66 Bluetooth...