Resolving Start Up and No Boot Problems Checklist
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... Symptom 4: Computer may display an error message on a black screen during recovery. Note: All programs and data are destroyed during startup or boot Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on ...starts into Safe Mode and then run memory and hard drive tests. If all other start-up problems. Run HP Support Assistant from www.hp.com/go/helpandsupport for latest updates. Run Windows Update from www.update.microsoft.com for latest Microsoft updates. Run...
... Symptom 4: Computer may display an error message on a black screen during recovery. Note: All programs and data are destroyed during startup or boot Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on ...starts into Safe Mode and then run memory and hard drive tests. If all other start-up problems. Run HP Support Assistant from www.hp.com/go/helpandsupport for latest updates. Run Windows Update from www.update.microsoft.com for latest Microsoft updates. Run...