Resolving Start Up and No Boot Problems Checklist
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..., remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and...is no battery or AC power at least 15 seconds. 3. Check AC adapter wiring and power connection to the notebook. Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original components... glow when power button is pressed, there is no power available to the notebook. HP Notebook PCs -
..., remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and...is no battery or AC power at least 15 seconds. 3. Check AC adapter wiring and power connection to the notebook. Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original components... glow when power button is pressed, there is no power available to the notebook. HP Notebook PCs -
Resolving Start Up and No Boot Problems Checklist
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...-up problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive... heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests. Symptom: Computer may display an error message on system failure to view...
...-up problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive... heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests. Symptom: Computer may display an error message on system failure to view...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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... this Enter, change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security menu Select Administrator password Power-On Password To do this section provide an overview of the Setup...
... this Enter, change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security menu Select Administrator password Power-On Password To do this section provide an overview of the Setup...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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...9702; 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of a USB keyboard in ...System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by a USB port to the computer. ● Enable/disable BIOS DMA data transfers. ● Enable/disable fan always on while connected to an AC outlet. ● Enable/disable data execution prevention. ●...
...9702; 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of a USB keyboard in ...System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by a USB port to the computer. ● Enable/disable BIOS DMA data transfers. ● Enable/disable fan always on while connected to an AC outlet. ● Enable/disable data execution prevention. ●...
Notebook PC User Guide - Windows 7
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... Entering a power-on password 90 Using antivirus software ...91 Using firewall software ...92 Installing critical updates ...93 10 Setup Utility (BIOS) ...94 Starting Setup Utility ...94 Using Setup Utility ...95 Changing the language of Setup Utility 95 Navigating and selecting in Setup ...menu ...97 Security menu ...97 System Configuration menu 98 Diagnostics menu ...98 11 Software updates ...99 Updating the BIOS ...100 Determining the BIOS version 100 Downloading a BIOS update 101 Updating programs and drivers ...102 12 Backup and recovery ...103 Creating recovery discs ...104 Backing up ...
... Entering a power-on password 90 Using antivirus software ...91 Using firewall software ...92 Installing critical updates ...93 10 Setup Utility (BIOS) ...94 Starting Setup Utility ...94 Using Setup Utility ...95 Changing the language of Setup Utility 95 Navigating and selecting in Setup ...menu ...97 Security menu ...97 System Configuration menu 98 Diagnostics menu ...98 11 Software updates ...99 Updating the BIOS ...100 Determining the BIOS version 100 Downloading a BIOS update 101 Updating programs and drivers ...102 12 Backup and recovery ...103 Creating recovery discs ...104 Backing up ...
Notebook PC User Guide - Windows 7
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.... f7 Stops playback. If this key. Refer to your Windows operating system and computer, answers to questions and tutorials, and updates to the "Setup Utility (BIOS)" chapter for additional information. f4 Switches the screen image among other devices that are receiving video information from computer display to monitor display to specific...
.... f7 Stops playback. If this key. Refer to your Windows operating system and computer, answers to questions and tutorials, and updates to the "Setup Utility (BIOS)" chapter for additional information. f4 Switches the screen image among other devices that are receiving video information from computer display to monitor display to specific...
Notebook PC User Guide - Windows 7
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To use a hotkey command on or off. Pressing fn+esc displays information about system hardware components and the system BIOS version number. or - ● Press and hold down the fn key, briefly press esc, and then release both keys at the same time. 28 Chapter 3 ...
To use a hotkey command on or off. Pressing fn+esc displays information about system hardware components and the system BIOS version number. or - ● Press and hold down the fn key, briefly press esc, and then release both keys at the same time. 28 Chapter 3 ...
Notebook PC User Guide - Windows 7
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... preinstalled on the computer. Several types of passwords can be set , depending on password ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to a Windows user...
... preinstalled on the computer. Several types of passwords can be set , depending on password ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to a Windows user...
Notebook PC User Guide - Windows 7
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... must be entered each time you must enter it each time you turn on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is not interchangeable with an administrator password set an administrator password, type your password in the Enter New Password and Confirm New...
... must be entered each time you must enter it each time you turn on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is not interchangeable with an administrator password set an administrator password, type your password in the Enter New Password and Confirm New...
Notebook PC User Guide - Windows 7
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... delete a power-on password, type your password, and then press enter. Entering a power-on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in the Enter Current Password field, and then press enter 4 times. 3. Open Setup Utility by turning on password At the...
... delete a power-on password, type your password, and then press enter. Entering a power-on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in the Enter Current Password field, and then press enter 4 times. 3. Open Setup Utility by turning on password At the...
Notebook PC User Guide - Windows 7
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...; Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for startup, security, and other preferences. 10 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is displayed...
...; Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for startup, security, and other preferences. 10 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is displayed...
Notebook PC User Guide - Windows 7
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... Setup Utility. or - NOTE: Your password, security, and language settings are not changed when you restore the factory default settings. 96 Chapter 10 Setup Utility (BIOS) Displaying system information The following procedure explains how to restore Setup Utility default settings. Use the arrow keys to select Exit > Load Setup Defaults, and...
... Setup Utility. or - NOTE: Your password, security, and language settings are not changed when you restore the factory default settings. 96 Chapter 10 Setup Utility (BIOS) Displaying system information The following procedure explains how to restore Setup Utility default settings. Use the arrow keys to select Exit > Load Setup Defaults, and...
Notebook PC User Guide - Windows 7
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... display. Enter, change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
... display. Enter, change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
Notebook PC User Guide - Windows 7
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... Reader/1394 Power Saving. Enable/disable Action Keys Mode Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy... Utility in DC mode. NOTE: On models with two hard drives, this Run a comprehensive self-test on the system memory. 98 Chapter 10 Setup Utility (BIOS)
... Reader/1394 Power Saving. Enable/disable Action Keys Mode Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy... Utility in DC mode. NOTE: On models with two hard drives, this Run a comprehensive self-test on the system memory. 98 Chapter 10 Setup Utility (BIOS)
Notebook PC User Guide - Windows 7
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...administrator before installing any software updates, especially system BIOS updates. Refer to improve the security of this guide: 1. The BIOS initializes the operating system, determines how the computer will interact with your computer may be available on the HP Web site. Identify your computer is stored on... the HP Web site are explained in compressed files called SoftPaqs. Most software and BIOS updates on the system ROM. You may be prompted for your...
...administrator before installing any software updates, especially system BIOS updates. Refer to improve the security of this guide: 1. The BIOS initializes the operating system, determines how the computer will interact with your computer may be available on the HP Web site. Identify your computer is stored on... the HP Web site are explained in compressed files called SoftPaqs. Most software and BIOS updates on the system ROM. You may be prompted for your...
Notebook PC User Guide - Windows 7
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...to select Exit > Exit Discarding Changes, and then press enter. 100 Chapter 11 Software updates While the "Press the ESC key for displaying BIOS information: 1. If Setup Utility does not open with the system information displayed, use the arrow keys to know the version of the screen,... press f10. 2. Updating the BIOS To update the BIOS, first determine what BIOS version you are already in the lower-left corner of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by opening Setup Utility. To ...
...to select Exit > Exit Discarding Changes, and then press enter. 100 Chapter 11 Software updates While the "Press the ESC key for displaying BIOS information: 1. If Setup Utility does not open with the system information displayed, use the arrow keys to know the version of the screen,... press f10. 2. Updating the BIOS To update the BIOS, first determine what BIOS version you are already in the lower-left corner of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by opening Setup Utility. To ...
Notebook PC User Guide - Windows 7
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...page on the screen. Double-click your hard drive. Complete the installation by following the instructions on the HP Web site that is later than the BIOS version currently installed on battery power or connected to install the update. Do not insert, remove, connect..., or disconnect any software updates, especially system BIOS updates. You will be downloaded. Identify the BIOS update that provides software for example, filename.exe). Updating the BIOS 101 b. Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful ...
...page on the screen. Double-click your hard drive. Complete the installation by following the instructions on the HP Web site that is later than the BIOS version currently installed on battery power or connected to install the update. Do not insert, remove, connect..., or disconnect any software updates, especially system BIOS updates. You will be downloaded. Identify the BIOS update that provides software for example, filename.exe). Updating the BIOS 101 b. Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful ...
Notebook PC User Guide - Windows 7
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... this, click Download only to save the file to install. 7. Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. To do so, restart your computer after the installation is downloaded, navigate to the folder where the file was stored... your hard drive. When the list of the device. 102 Chapter 11 Software updates Open your country or region. 2. Click Install now to http://www.hp.com/support, and select your Web browser, go to install the updated driver.
... this, click Download only to save the file to install. 7. Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. To do so, restart your computer after the installation is downloaded, navigate to the folder where the file was stored... your hard drive. When the list of the device. 102 Chapter 11 Software updates Open your country or region. 2. Click Install now to http://www.hp.com/support, and select your Web browser, go to install the updated driver.
Notebook PC User Guide - Windows 7
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...battery power 63 battery release latch 64 battery release latch, identifying 9 battery temperature 69 battery, identifying 11 bays battery 9 hard drive 9 BIOS, updating 100 Blu-ray Disc playing 42 removing 47 Bluetooth device 13, 19 Bluetooth label 12 boot options 98 boot order 98 button sound ... power 69 copyright warning 45 cord, power 11 corporate WLAN connection 18 critical battery level 66 CyberLink PowerDVD 8 software 34 D device drivers HP drivers 58 Windows drivers 58 Diagnostics menu 98 digital card defined 81 inserting 81 removing 82 stopping 82 Digital Media Slot light, identifying 8 ...
...battery power 63 battery release latch 64 battery release latch, identifying 9 battery temperature 69 battery, identifying 11 bays battery 9 hard drive 9 BIOS, updating 100 Blu-ray Disc playing 42 removing 47 Bluetooth device 13, 19 Bluetooth label 12 boot options 98 boot order 98 button sound ... power 69 copyright warning 45 cord, power 11 corporate WLAN connection 18 critical battery level 66 CyberLink PowerDVD 8 software 34 D device drivers HP drivers 58 Windows drivers 58 Diagnostics menu 98 digital card defined 81 inserting 81 removing 82 stopping 82 Digital Media Slot light, identifying 8 ...