Compaq Presario CQ20 Notebook PC - Maintenance and Service Guide
Page 18
... on the bottom of your computer. This number provides specific information about the product's hardware components. This is the product name affixed to locate documents, drivers, and support for this computer. Component 1 Product name 2 Serial number (s/n) 3 Part number/ product number (p/n) 4 Model description 5 Warranty period Description This is the number you use...
... on the bottom of your computer. This number provides specific information about the product's hardware components. This is the product name affixed to locate documents, drivers, and support for this computer. Component 1 Product name 2 Serial number (s/n) 3 Part number/ product number (p/n) 4 Model description 5 Warranty period Description This is the number you use...
Compaq Presario CQ20 Notebook PC - Maintenance and Service Guide
Page 35
Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. Serial number Report the computer serial number to locate documents, drivers, and support for this computer. 4-6 Maintenance and Service Guide Component 1 Product name 2 Serial number (s/n) 3 Part number/ product number (p/n) 4 Model ... many as 71 screws, in years) of the computer. The serial number is the number you use to HP when requesting information or ordering spare parts. This is located on the bottom of the warranty period for your computer.
Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. Serial number Report the computer serial number to locate documents, drivers, and support for this computer. 4-6 Maintenance and Service Guide Component 1 Product name 2 Serial number (s/n) 3 Part number/ product number (p/n) 4 Model ... many as 71 screws, in years) of the computer. The serial number is the number you use to HP when requesting information or ordering spare parts. This is located on the bottom of the warranty period for your computer.
Compaq Presario CQ20 Notebook PC - Maintenance and Service Guide
Page 99
... discs, such as your full factory image if you reinstall a program or driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). Creating recovery discs ✎ HP recommends that you create recovery discs to be connected to back up (boot)... window. Recovery discs are designed to help you to reverse undesirable changes to an earlier state. ■ Recovering a program or driver (Recovery Manager software feature). Create these discs to recover your system to start up your system on the hard drive or from...
... discs, such as your full factory image if you reinstall a program or driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). Creating recovery discs ✎ HP recommends that you create recovery discs to be connected to back up (boot)... window. Recovery discs are designed to help you to reverse undesirable changes to an earlier state. ■ Recovering a program or driver (Recovery Manager software feature). Create these discs to recover your system to start up your system on the hard drive or from...
Compaq Presario CQ20 Notebook PC - Maintenance and Service Guide
Page 102
...) ✎ If your computer includes a solid-state drive (SSD), you use Recovery Manager to create an entire drive backup as soon as System Restore and driver roll-back capabilities. Use these steps: 1. Access Recovery Manager in repair features, such as you set up all personal files. 2. Backup and recovery Performing a...computer. Back up your operating system and software. Recovery discs have been included for recovery" message is the case, recovery discs have a recovery partition. HP recommends that is displayed on -screen instructions. 8-4 Maintenance and Service Guide
...) ✎ If your computer includes a solid-state drive (SSD), you use Recovery Manager to create an entire drive backup as soon as System Restore and driver roll-back capabilities. Use these steps: 1. Access Recovery Manager in repair features, such as you set up all personal files. 2. Backup and recovery Performing a...computer. Back up your operating system and software. Recovery discs have been included for recovery" message is the case, recovery discs have a recovery partition. HP recommends that is displayed on -screen instructions. 8-4 Maintenance and Service Guide
Backup and Recovery - Windows Vista
Page 5
..., you can recover your computer by restoring the computer to recover your most current backup. Recovery discs have a partition. HP recommends that do not have been included for safeguarding your important system files. ● Creating system restore points (operating system...Recovery Manager software feature). 1 Overview Recovery after software setup. Use these discs to an earlier state. ● Recovering a program or driver (Recovery Manager software feature). Recovery discs are designed to help you to reverse undesirable changes to factory settings in case of a recovery ...
..., you can recover your computer by restoring the computer to recover your most current backup. Recovery discs have a partition. HP recommends that do not have been included for safeguarding your important system files. ● Creating system restore points (operating system...Recovery Manager software feature). 1 Overview Recovery after software setup. Use these discs to an earlier state. ● Recovering a program or driver (Recovery Manager software feature). Recovery discs are designed to help you to reverse undesirable changes to factory settings in case of a recovery ...
Backup and Recovery - Windows Vista
Page 11
... up all personal files. 2. NOTE: Recovery Manager recovers only software that was preinstalled at the factory. HP recommends that you use HP Recovery Manager to create an entire drive backup as soon as System Restore and driver roll-back capabilities. Use these features, try them before using Recovery Manager. However, if your computer...
... up all personal files. 2. NOTE: Recovery Manager recovers only software that was preinstalled at the factory. HP recommends that you use HP Recovery Manager to create an entire drive backup as soon as System Restore and driver roll-back capabilities. Use these features, try them before using Recovery Manager. However, if your computer...
Backup and Recovery - Windows Vista
Page 13
Index B backing up customized window, toolbar, and menu bar settings 5 personal files 5 templates 5 backup suggestions 5 F f11 8 full system recovery 1 P performing a recovery 7 R recovering a program or driver 1 recovering from the dedicated recovery partition 8 recovering from the recovery discs 7 recovery 7 recovery discs 1, 2 Recovery Manager 1, 7 recovery partition 1 recovery, system 1, 7 restore points 6 S safeguarding information 1 solid-...
Index B backing up customized window, toolbar, and menu bar settings 5 personal files 5 templates 5 backup suggestions 5 F f11 8 full system recovery 1 P performing a recovery 7 R recovering a program or driver 1 recovering from the dedicated recovery partition 8 recovering from the recovery discs 7 recovery 7 recovery discs 1, 2 Recovery Manager 1, 7 recovery partition 1 recovery, system 1, 7 restore points 6 S safeguarding information 1 solid-...
Software Update, Backup and Recovery - Windows Vista
Page 3
Table of contents Updating software Updating the BIOS ...2 Determining the BIOS version 2 Downloading a BIOS update 2 Updating programs and drivers ...4 Index ...5 iii
Table of contents Updating software Updating the BIOS ...2 Determining the BIOS version 2 Downloading a BIOS update 2 Updating programs and drivers ...4 Index ...5 iii
Software Update, Backup and Recovery - Windows Vista
Page 6
...to locate the update later, after it has been downloaded to your computer: Select Start > Help and Support, and then click the link for software, driver, and BIOS updates. 2. BIOS version information (also known as ROM date and System BIOS) can be displayed by opening the Setup Utility. Follow the ... computer and access the BIOS update you are already in the lower-left corner of the screen, press f10. 2. Access the page on the HP Web site that is running on or restarting the computer. Do not shut down the computer or initiate Sleep or Hibernation. Identify the BIOS update...
...to locate the update later, after it has been downloaded to your computer: Select Start > Help and Support, and then click the link for software, driver, and BIOS updates. 2. BIOS version information (also known as ROM date and System BIOS) can be displayed by opening the Setup Utility. Follow the ... computer and access the BIOS update you are already in the lower-left corner of the screen, press f10. 2. Access the page on the HP Web site that is running on or restarting the computer. Do not shut down the computer or initiate Sleep or Hibernation. Identify the BIOS update...
Software Update, Backup and Recovery - Windows Vista
Page 8
.... Select your computer model number in the Search box, press enter, and follow these steps: To use the HP Web site: 1. Click the option for software and driver downloads, type your operating system. 5. To do so, restart your computer. If prompted to do this, click...on your specific product from the models listed. 4. After the file is displayed, click an updated driver to http://www.hp.com/support, and select your country or region. 2. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. or - NOTE...
.... Select your computer model number in the Search box, press enter, and follow these steps: To use the HP Web site: 1. Click the option for software and driver downloads, type your operating system. 5. To do so, restart your computer. If prompted to do this, click...on your specific product from the models listed. 4. After the file is displayed, click an updated driver to http://www.hp.com/support, and select your country or region. 2. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. or - NOTE...
Wireless (Select Models Only) - Windows Vista
Page 8
Network status (connected) Indicates that one or more of your LAN drivers are installed but no LAN devices are connected to a network. Wireless network connection (disconnected) Indicates that one or more of your WLAN devices are ...computer and indicates that one or more of your WLAN devices are connected to the network. Network status (disconnected) Indicates that all of your LAN drivers are installed and one or more LAN devices are connected to the network. Identifying wireless and network status icons Icon Name Wireless (connected) Wireless (disconnected...
Network status (connected) Indicates that one or more of your LAN drivers are installed but no LAN devices are connected to a network. Wireless network connection (disconnected) Indicates that one or more of your WLAN devices are ...computer and indicates that one or more of your WLAN devices are connected to the network. Network status (disconnected) Indicates that all of your LAN drivers are installed and one or more LAN devices are connected to the network. Identifying wireless and network status icons Icon Name Wireless (connected) Wireless (disconnected...
Wireless (Select Models Only) - Windows Vista
Page 23
Before working your way through the sequence of the original computer package, you want to diagnose and repair a computer that device drivers are included with select computer models only. Use the procedures in the feature list on the side of possible solutions to your network connection problem, ...
Before working your way through the sequence of the original computer package, you want to diagnose and repair a computer that device drivers are included with select computer models only. Use the procedures in the feature list on the side of possible solutions to your network connection problem, ...
Wireless (Select Models Only) - Windows Vista
Page 24
... to a WLAN, confirm that the integrated WLAN device is not properly installed. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for more information on your computer: NOTE: Windows includes the User Account Control feature to improve the security of your computer. The listing for tasks...
... to a WLAN, confirm that the integrated WLAN device is not properly installed. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for more information on your computer: NOTE: Windows includes the User Account Control feature to improve the security of your computer. The listing for tasks...
Wireless (Select Models Only) - Windows Vista
Page 25
NOTE: To display the network status icon, click the Show Hidden Icons icon (< or Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network status icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Diagnose and repair from the menu.
NOTE: To display the network status icon, click the Show Hidden Icons icon (< or Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network status icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Diagnose and repair from the menu.
Wireless (Select Models Only) - Windows Vista
Page 26
... connection problems To get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com. NOTE: If the WLAN device you configure the WLAN, the software driver is either missing or corrupted. Open your country or region. 3. Select ...your Internet browser and go to http://www.hp.com/support. 2. Network status icon is not displayed If the network status icon is not displayed in the search box. 4. The driver must be displayed. Get the latest version of the WLAN device software for software...
... connection problems To get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com. NOTE: If the WLAN device you configure the WLAN, the software driver is either missing or corrupted. Open your country or region. 3. Select ...your Internet browser and go to http://www.hp.com/support. 2. Network status icon is not displayed If the network status icon is not displayed in the search box. 4. The driver must be displayed. Get the latest version of the WLAN device software for software...
External Media Cards - Windows Vista
Page 10
... ExpressCard Install only the software required for your device. Like standard PC Cards, ExpressCards are instructed by the ExpressCard manufacturer. 4 Chapter 2 Using ExpressCards (select models only) If you are designed to conform to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other software, such...
... ExpressCard Install only the software required for your device. Like standard PC Cards, ExpressCards are instructed by the ExpressCard manufacturer. 4 Chapter 2 Using ExpressCards (select models only) If you are designed to conform to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other software, such...
External Media Cards - Windows Vista
Page 11
..., with the connectors facing the computer. 2. Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into the ExpressCard slot, and then push in on the insert (1) to the connectors: Use minimal force when inserting an ExpressCard. CAUTION: To...a sound when the device has been detected, and a menu of the taskbar. NOTE: The first time you insert an ExpressCard, the "Installing device driver software" message is in use . To conserve power, stop or remove an ExpressCard when it is not in use . Remove the insert from the slot...
..., with the connectors facing the computer. 2. Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into the ExpressCard slot, and then push in on the insert (1) to the connectors: Use minimal force when inserting an ExpressCard. CAUTION: To...a sound when the device has been detected, and a menu of the taskbar. NOTE: The first time you insert an ExpressCard, the "Installing device driver software" message is in use . To conserve power, stop or remove an ExpressCard when it is not in use . Remove the insert from the slot...
Notebook Tour - Windows Vista
Page 20
...period for use. Have this computer. The regulatory label is affixed to the bottom of the computer. ● Microsoft® Certificate of your notebook. ◦ Serial number (s/n) (2). You may need this information when traveling internationally. You may need this information when 14 Chapter 3 Labels 3...may need when you troubleshoot system problems or travel internationally with your computer. This is the product name affixed to locate documents, drivers, and support for use to the front of Authenticity-Contains the Windows® Product Key. This is the number you use ...
...period for use. Have this computer. The regulatory label is affixed to the bottom of the computer. ● Microsoft® Certificate of your notebook. ◦ Serial number (s/n) (2). You may need this information when traveling internationally. You may need this information when 14 Chapter 3 Labels 3...may need when you troubleshoot system problems or travel internationally with your computer. This is the product name affixed to locate documents, drivers, and support for use to the front of Authenticity-Contains the Windows® Product Key. This is the number you use ...
Drives - Windows Vista
Page 5
... status 15 Using ProtectSmart Hard Drive Protection software 16 7 Replacing the hard drive 8 Troubleshooting The computer does not detect the optical drive 21 A new device driver is needed ...22 v
... status 15 Using ProtectSmart Hard Drive Protection software 16 7 Replacing the hard drive 8 Troubleshooting The computer does not detect the optical drive 21 A new device driver is needed ...22 v
Drives - Windows Vista
Page 6
Obtaining Microsoft device drivers 22 Obtaining HP device drivers 22 An optical disc does not play automatically 23 The process of burning a disc does not begin, or it stops before completion 24 A DVD playing in Windows Media Player produces no sound or display 25 Index ...26 vi
Obtaining Microsoft device drivers 22 Obtaining HP device drivers 22 An optical disc does not play automatically 23 The process of burning a disc does not begin, or it stops before completion 24 A DVD playing in Windows Media Player produces no sound or display 25 Index ...26 vi