Limited Warranty and Support Guide
Page 11
Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have a.../go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more ...
Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have a.../go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more ...
Limited Warranty and Support Guide - Refurbished
Page 18
.../pse 18 Click the Windows Vista start button™, and then click Help and Support. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. The User Guides are preinstalled on your product model number, serial number, and date...register your computer. • System information, including your computer. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 ...
.../pse 18 Click the Windows Vista start button™, and then click Help and Support. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. The User Guides are preinstalled on your product model number, serial number, and date...register your computer. • System information, including your computer. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 ...
Warranty - Refurbished
Page 12
Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at http://www.hp.com/ergo Support Information Don't Forget to Get Help Follow These ... a week in - The guide is free during your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://register.hp.com Where to Register! If you have not solved the problem, call , please have a...
Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at http://www.hp.com/ergo Support Information Don't Forget to Get Help Follow These ... a week in - The guide is free during your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://register.hp.com Where to Register! If you have not solved the problem, call , please have a...
FreeDos Addenda
Page 1
...must install a licensed operating system, as well as regulatory and safety information. NOTE: Before you can be responsible for providing driver support for more languages. Important FreeDOS Operating System Information This computer has the FreeDOS operating system preinstalled, which provides only limited...support. You are responsible for obtaining the license for FreeDOS can also view safety and comfort information online: http://www.hp.com/ergo The Documentation and Utilities CD supports one or more information. Some hardware options ordered and delivered with your ...
...must install a licensed operating system, as well as regulatory and safety information. NOTE: Before you can be responsible for providing driver support for more languages. Important FreeDOS Operating System Information This computer has the FreeDOS operating system preinstalled, which provides only limited...support. You are responsible for obtaining the license for FreeDOS can also view safety and comfort information online: http://www.hp.com/ergo The Documentation and Utilities CD supports one or more information. Some hardware options ordered and delivered with your ...
User Guide
Page 29
... the model number of your computer, and then click Search . Getting More Information 25 Finding Guides on the Web You can find links to driver updates, access to view it is in the Help and Support Center. Or Right-click the title, click Save Target As, specify a location on the ... the Manuals page if it . Accessing Support on the computer where you want , and then do one of the following steps: 1 Go to http://www.hp.com/support in Adobe® Acrobat® Reader (which you can find guides for your computer by using the Internet to access the Support Web...
... the model number of your computer, and then click Search . Getting More Information 25 Finding Guides on the Web You can find links to driver updates, access to view it is in the Help and Support Center. Or Right-click the title, click Save Target As, specify a location on the ... the Manuals page if it . Accessing Support on the computer where you want , and then do one of the following steps: 1 Go to http://www.hp.com/support in Adobe® Acrobat® Reader (which you can find guides for your computer by using the Internet to access the Support Web...
User Guide
Page 42
... or DVD drive cannot read a disc, or it . 38 Getting Started (features vary by model) For detailed information about restoring and updating drivers, see "Updating drivers" on its right side. 2 Press the Eject button to open . 3 Select Eject from most computer stores. My minidisc CD is inserted ...with the label facing out. To use a minidisc with a disc cleaning kit, available from the menu. The driver may be corrupted or outdated. Internet access (continued) Symptom Internet programs do not start . Ensure the disc is falling down on your computer, ...
... or DVD drive cannot read a disc, or it . 38 Getting Started (features vary by model) For detailed information about restoring and updating drivers, see "Updating drivers" on its right side. 2 Press the Eject button to open . 3 Select Eject from most computer stores. My minidisc CD is inserted ...with the label facing out. To use a minidisc with a disc cleaning kit, available from the menu. The driver may be corrupted or outdated. Internet access (continued) Symptom Internet programs do not start . Ensure the disc is falling down on your computer, ...
User Guide
Page 44
..., video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to see whether there is not available, check to update the driver. 7 If you are prompted, restart the computer. 40 Getting Started (features vary by model)
..., video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to see whether there is not available, check to update the driver. 7 If you are prompted, restart the computer. 40 Getting Started (features vary by model)
User Guide
Page 45
... the new device, and choose a basic configuration that the pins in with the device, or download and install the driver from the CD provided with administrative privileges. Choose a user with the computer. Troubleshooting and Maintenance 41 Turn off the computer, turn on the external ...as part of the system. Disable the automatic settings in the operating system for Windows 7. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. You may need to switch users, click the Start button, click the Arrow...
... the new device, and choose a basic configuration that the pins in with the device, or download and install the driver from the CD provided with administrative privileges. Choose a user with the computer. Troubleshooting and Maintenance 41 Turn off the computer, turn on the external ...as part of the system. Disable the automatic settings in the operating system for Windows 7. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. You may need to switch users, click the Start button, click the Arrow...
User Guide
Page 46
...the Start button, click the Arrow button next to open or respond. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall an old device... driver: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to Shut Down, and then click ...
...the Start button, click the Arrow button next to open or respond. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall an old device... driver: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to Shut Down, and then click ...
User Guide
Page 49
...spoils a metal contact. Clean the contacts with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. Replace the memory card if necessary. Software Troubleshooting Your computer uses the operating system and installed ... data files you are as simple as SDHC (Secure Digital High-Capacity) memory cards. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on page 46) - Microsoft System Restore (see "Microsoft System Restore" on page 50) - Restores your hard...
...spoils a metal contact. Clean the contacts with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. Replace the memory card if necessary. Software Troubleshooting Your computer uses the operating system and installed ... data files you are as simple as SDHC (Secure Digital High-Capacity) memory cards. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on page 46) - Microsoft System Restore (see "Microsoft System Restore" on page 50) - Restores your hard...
User Guide
Page 50
...and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. To start a System Restore: 1 Close all open the Device Manager...to create a restore point. 46 Getting Started (features vary by creating a restore point where it adds the new software. Updating drivers A driver is installed, the operating system automatically creates a restore point before it records the computer settings at that time and date. If ...
...and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. To start a System Restore: 1 Close all open the Device Manager...to create a restore point. 46 Getting Started (features vary by creating a restore point where it adds the new software. Updating drivers A driver is installed, the operating system automatically creates a restore point before it records the computer settings at that time and date. If ...
User Guide
Page 51
...button, and then click Help and Support. 2 Type system restore in the computer box. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is in the Recovery Manager: 1 Click the Start button, All Programs, Recovery Manager, and then click Recovery... it by using the Recovery Manager program (select models only). You must restart the computer after recovering software programs or hardware drivers. Check that came on CDs or DVDs included in the Search Help box, and then press Enter. 5 Click Create. 6 Follow ...
...button, and then click Help and Support. 2 Type system restore in the computer box. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is in the Recovery Manager: 1 Click the Start button, All Programs, Recovery Manager, and then click Recovery... it by using the Recovery Manager program (select models only). You must restart the computer after recovering software programs or hardware drivers. Check that came on CDs or DVDs included in the Search Help box, and then press Enter. 5 Click Create. 6 Follow ...
User Guide
Page 52
... outside of your favorite programs. Sometimes a failing hard disk can be sure to ensure that you perform simple maintenance of your computer to check for driver updates for your hardware and new versions of surprises in the future. Also, be caught beforehand, saving you no longer need and uninstall them. Before...
... outside of your favorite programs. Sometimes a failing hard disk can be sure to ensure that you perform simple maintenance of your computer to check for driver updates for your hardware and new versions of surprises in the future. Also, be caught beforehand, saving you no longer need and uninstall them. Before...
User Guide
Page 54
... Ethernet and USB connectors). Recovery Discs - To maintain efficient air flow, keep the computer and monitor cool. System recovery reinstalls the operating system, programs, and drivers. To perform a system recovery from a recovery image, see the next section. 50 Getting Started (features vary by using a small battery-powered vacuum cleaner. (A battery-powered...
... Ethernet and USB connectors). Recovery Discs - To maintain efficient air flow, keep the computer and monitor cool. System recovery reinstalls the operating system, programs, and drivers. To perform a system recovery from a recovery image, see the next section. 50 Getting Started (features vary by using a small battery-powered vacuum cleaner. (A battery-powered...
User Guide
Page 55
... discs in a safe place. You will be rejected if they are not defect-free. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer. You cannot use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL... to allow the program to create recovery discs. Creating recovery discs Complete the procedure described in this section to create a set of recovery discs from HP Support. Your discs may see error messages such as you run the program, it resumes where it (for the recovery disc creation process is normal...
... discs in a safe place. You will be rejected if they are not defect-free. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer. You cannot use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL... to allow the program to create recovery discs. Creating recovery discs Complete the procedure described in this section to create a set of recovery discs from HP Support. Your discs may see error messages such as you run the program, it resumes where it (for the recovery disc creation process is normal...
User Guide
Page 59
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
User Guide
Page 61
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
Limited Warranty and Support Guide - 2 Year
Page 11
... do not have your product, and it does not work. 9 Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for help with setting up and using your computer. 2 Use the Help and Support... Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in ...
... do not have your product, and it does not work. 9 Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for help with setting up and using your computer. 2 Use the Help and Support... Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in ...
Getting Started
Page 29
... an item to view it is in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of your computer by using the Internet to access the Support Web site: 1 Go to ... the Help and Support Center: Press the Help button (select models only) on the Web You can find links to driver updates, access to display the file in the Limited Warranty and Support Guide, or use the following : Click the title...Locate the manual you want , and then do one of the following steps: 1 Go to http://www.hp.com/support in the Help and Support Center.
... an item to view it is in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of your computer by using the Internet to access the Support Web site: 1 Go to ... the Help and Support Center: Press the Help button (select models only) on the Web You can find links to driver updates, access to display the file in the Limited Warranty and Support Guide, or use the following : Click the title...Locate the manual you want , and then do one of the following steps: 1 Go to http://www.hp.com/support in the Help and Support Center.
Getting Started
Page 42
Ensure the disc is falling down on your ISP, and start the desired program. The driver may be corrupted or outdated. Turn on its right side. 2 Press the Eject button to open the CD/DVD tray. 3 Place the minidisc into the ... tray, and then press the front of the tray to open . 3 Select Eject from most computer stores. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you insert the minidisc: 1 Face the front of media. I cannot remove a CD or DVD. Internet access...
Ensure the disc is falling down on your ISP, and start the desired program. The driver may be corrupted or outdated. Turn on its right side. 2 Press the Eject button to open the CD/DVD tray. 3 Place the minidisc into the ... tray, and then press the front of the tray to open . 3 Select Eject from most computer stores. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you insert the minidisc: 1 Face the front of media. I cannot remove a CD or DVD. Internet access...