HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... mode Using Sysprep with Intel® Application Accelerator drivers. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives...
... mode Using Sysprep with Intel® Application Accelerator drivers. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... service label is located on the service label. Item (1) (2) (3) (4) (5) Description Product name Serial number Product part number Warranty period Model description (select models only) Function The name affixed to locate documents, drivers, and support for the computer. This is an alphanumeric identifier that must be removed, replaced, or loosened when servicing the computer. The part number helps a service technician to each screw and screw lock size and location during removal and replacement. This number...
... service label is located on the service label. Item (1) (2) (3) (4) (5) Description Product name Serial number Product part number Warranty period Model description (select models only) Function The name affixed to locate documents, drivers, and support for the computer. This is an alphanumeric identifier that must be removed, replaced, or loosened when servicing the computer. The part number helps a service technician to each screw and screw lock size and location during removal and replacement. This number...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... use with computer models with Intel processors, no support for 32 bit operating systems 4 GB (DDR3-1600 MHz, PC3-12800) 2 GB (DDR3-1600 MHz, PC3-12800) Spare part number 670034-005 641369-005 652972-005 IMPORTANT: Make special note of the memory module slot to release the memory module. (The memory module tilts up.) 66 Chapter 5 Removal and replacement procedures Before removing a memory module, follow these steps: 1. Remove the hard drive (see Keyboard...
... use with computer models with Intel processors, no support for 32 bit operating systems 4 GB (DDR3-1600 MHz, PC3-12800) 2 GB (DDR3-1600 MHz, PC3-12800) Spare part number 670034-005 641369-005 652972-005 IMPORTANT: Make special note of the memory module slot to release the memory module. (The memory module tilts up.) 66 Chapter 5 Removal and replacement procedures Before removing a memory module, follow these steps: 1. Remove the hard drive (see Keyboard...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... network administrator before installing any software updates, especially system BIOS updates. You will need this path when you can delete the downloaded file from your hard drive. 86 Chapter 6 Windows 8 - If no instructions are displayed, follow these instructions: Do not disconnect power from the AC outlet. Using Setup Utility (BIOS) and System Diagnostics NOTE: If you recorded earlier, open the folder on your hard drive designation. Follow any device, cable, or cord. 1. Click your hard drive...
... network administrator before installing any software updates, especially system BIOS updates. You will need this path when you can delete the downloaded file from your hard drive. 86 Chapter 6 Windows 8 - If no instructions are displayed, follow these instructions: Do not disconnect power from the AC outlet. Using Setup Utility (BIOS) and System Diagnostics NOTE: If you recorded earlier, open the folder on your hard drive designation. Follow any device, cable, or cord. 1. Click your hard drive...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... BIOS updates contain later BIOS versions than the BIOS version currently installed on the HP website that are displayed on -screen instructions to identify your hard drive where the BIOS update is displayed. 3. Make a note of the date, name, or other system information is downloaded. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. NOTE: If you need to reliable external power using Setup Utility. 1. BIOS version information (also known as ROM date and System BIOS...
... BIOS updates contain later BIOS versions than the BIOS version currently installed on the HP website that are displayed on -screen instructions to identify your hard drive where the BIOS update is displayed. 3. Make a note of the date, name, or other system information is downloaded. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. NOTE: If you need to reliable external power using Setup Utility. 1. BIOS version information (also known as ROM date and System BIOS...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... use the Factory Reset option of HP Recovery media to restore the factory image to reset your system. Choose the method that you have replaced the hard drive, you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information and steps for quick and easy recovery on page 98. ● If you created. From the Start screen, type recovery, select HP Recovery Manager...
... use the Factory Reset option of HP Recovery media to restore the factory image to reset your system. Choose the method that you have replaced the hard drive, you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information and steps for quick and easy recovery on page 98. ● If you created. From the Start screen, type recovery, select HP Recovery Manager...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... work, you need for recovery discs or a recovery USB flash drive. Before beginning recovery, back up , restoring, and recovering Click Change PC settings in the bottom-right corner of your system from the hard drive and re-creating the partitions. Backing up any personal data you can only be used if the hard drive is still working. 98 Chapter 9 Windows 8 - For U.S. Then it reinstalls the operating system and the software that was installed at the factory. Using HP Recovery media...
... work, you need for recovery discs or a recovery USB flash drive. Before beginning recovery, back up , restoring, and recovering Click Change PC settings in the bottom-right corner of your system from the hard drive and re-creating the partitions. Backing up any personal data you can only be used if the hard drive is still working. 98 Chapter 9 Windows 8 - For U.S. Then it reinstalls the operating system and the software that was installed at the factory. Using HP Recovery media...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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...remove the Recovery partition, create HP Recovery media; Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to boot from. 5. see Creating HP Recovery media on -screen instructions. Using HP Recovery media to recover You can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1. This method can use the Windows Refresh option, the Windows option to recover the original system. or - Insert the HP Recovery USB flash drive you can change the computer boot order. Changing...
...remove the Recovery partition, create HP Recovery media; Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to boot from. 5. see Creating HP Recovery media on -screen instructions. Using HP Recovery media to recover You can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1. This method can use the Windows Refresh option, the Windows option to recover the original system. or - Insert the HP Recovery USB flash drive you can change the computer boot order. Changing...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... part numbers 28, 31, 32, 54 specifications 93 hard drive cable removal 65 Hard Drive Hardware Kit spare part number 28, 33, 54 hard drive light, identifying 14 HDMI port, identifying 14 heat sink removal 73 spare part numbers 27, 33, 73 hinge spare part number 29, 33, 80 HP Recovery Manager correcting boot problems for Windows 8 computer models 99 I integrated webcam light, identifying 17 internal media card, product description 7, 12 internal microphone, identifying 17 J jack audio-in (microphone) 16 audio-out (headphone) 16 network 14 RJ-45 (network) 14 RJ-45 (network) lights 14 K keyboard...
... part numbers 28, 31, 32, 54 specifications 93 hard drive cable removal 65 Hard Drive Hardware Kit spare part number 28, 33, 54 hard drive light, identifying 14 HDMI port, identifying 14 heat sink removal 73 spare part numbers 27, 33, 73 hinge spare part number 29, 33, 80 HP Recovery Manager correcting boot problems for Windows 8 computer models 99 I integrated webcam light, identifying 17 internal media card, product description 7, 12 internal microphone, identifying 17 J jack audio-in (microphone) 16 audio-out (headphone) 16 network 14 RJ-45 (network) 14 RJ-45 (network) lights 14 K keyboard...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... card 7, 12 keyboard 7, 12 memory module 3, 10 microphone 5, 11 operating system 8, 13 pointing device 7, 12 ports 7, 12 power requirements processors 1, 9 product name 1, 9 security 8, 13 serviceability 8, 13 video 5, 11 wireless 6, 12 product name 1, 9 8, 13 R recovery discs for Windows 8 computer models 95, 99 for Windows 8 computer models 96, 97, 98 HP Recovery Manager for Windows 8 computer models 98 media for Windows 8 computer models 99 starting for Windows 8 computer models 99 supported discs for Windows 8 computer models 95 USB flash drive for Windows 8 computer models 99 using HP...
... card 7, 12 keyboard 7, 12 memory module 3, 10 microphone 5, 11 operating system 8, 13 pointing device 7, 12 ports 7, 12 power requirements processors 1, 9 product name 1, 9 security 8, 13 serviceability 8, 13 video 5, 11 wireless 6, 12 product name 1, 9 8, 13 R recovery discs for Windows 8 computer models 95, 99 for Windows 8 computer models 96, 97, 98 HP Recovery Manager for Windows 8 computer models 98 media for Windows 8 computer models 99 starting for Windows 8 computer models 99 supported discs for Windows 8 computer models 95 USB flash drive for Windows 8 computer models 99 using HP...
User Guide - Windows 8
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... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...11 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...11 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
User Guide - Windows 8
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... a user-replaceable battery 39 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense ...41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...43 Using a USB device ...43 Connecting a USB device 44 Removing a USB device ...44 Connecting a powered USB device 44 Inserting and removing a digital storage card 45 Sharing data and drives and accessing software...
... a user-replaceable battery 39 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense ...41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...43 Using a USB device ...43 Connecting a USB device 44 Removing a USB device ...44 Connecting a powered USB device 44 Inserting and removing a digital storage card 45 Sharing data and drives and accessing software...
User Guide - Windows 8
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... a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 60 Restore and recovery ...61 Using Windows Refresh for quick and easy recovery 62 Remove everything and reinstall Windows 62 Recovering using HP Recovery Manager 63 What you need to know 63 Using the HP Recovery partition to recover a minimized image (select models only) ...63 Using HP Recovery media to recover 64 Changing the computer boot order 64 Removing the HP Recovery partition 64 12 Specifications ...65 Input power...
... a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 60 Restore and recovery ...61 Using Windows Refresh for quick and easy recovery 62 Remove everything and reinstall Windows 62 Recovering using HP Recovery Manager 63 What you need to know 63 Using the HP Recovery partition to recover a minimized image (select models only) ...63 Using HP Recovery media to recover 64 Changing the computer boot order 64 Removing the HP Recovery partition 64 12 Specifications ...65 Input power...
User Guide - Windows 8
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... hardware or software. Using a WLAN With a WLAN device, you are linked by a wireless router or a wireless access point. Record this information and store it in the search box, and then select Network and Sharing Center. Using an Internet service provider When you can access a wireless local area network (WLAN), which allows several wireless and wired computers to use operating system controls: 1. To use for Internet access. Type network and sharing in a safe place. 14 Chapter 3 Connecting...
... hardware or software. Using a WLAN With a WLAN device, you are linked by a wireless router or a wireless access point. Record this information and store it in the search box, and then select Network and Sharing Center. Using an Internet service provider When you can access a wireless local area network (WLAN), which allows several wireless and wired computers to use operating system controls: 1. To use for Internet access. Type network and sharing in a safe place. 14 Chapter 3 Connecting...
User Guide - Windows 8
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... cover. From the Start screen, type disk, select Settings, and then select Free up . For example, older graphics components might not work well with an alcohol-free glass cleaner. For worldwide support, go /contactHP. Cleaning the display, sides, and cover Gently wipe the display using the following cleaning products to http://welcome.hp.com/country/ us/en/wwcontact_us.html. For additional information, access the Disk Defragmenter software Help. Updates...
... cover. From the Start screen, type disk, select Settings, and then select Free up . For example, older graphics components might not work well with an alcohol-free glass cleaner. For worldwide support, go /contactHP. Cleaning the display, sides, and cover Gently wipe the display using the following cleaning products to http://welcome.hp.com/country/ us/en/wwcontact_us.html. For additional information, access the Disk Defragmenter software Help. Updates...
User Guide - Windows 8
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... or power-on password is not displayed as a trial offer. Use the arrow keys to access Setup Utility (BIOS) contents. NOTE: A power-on password in Windows, nor is it displayed as it is set, entered, changed , or deleted. To provide ongoing protection against newly discovered viruses and other online threats. NOTE: This password cannot be kept up to computer contents. NOTE: If you enter the power-on -screen instructions. Setting Windows passwords Password User password Administrator password Function Protects access...
... or power-on password is not displayed as a trial offer. Use the arrow keys to access Setup Utility (BIOS) contents. NOTE: A power-on password in Windows, nor is it displayed as it is set, entered, changed , or deleted. To provide ongoing protection against newly discovered viruses and other online threats. NOTE: This password cannot be kept up to computer contents. NOTE: If you enter the power-on -screen instructions. Setting Windows passwords Password User password Administrator password Function Protects access...
User Guide - Windows 8
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... device, or connected to an optional power source. You may need to access this information to locate the update later, after the download is more recent than your selection to the hard drive. BIOS installation procedures vary. Select your hard drive. Do not shut down the computer or initiate Sleep. Using the hard drive path you are ready to install the update. The BIOS installation begins. 5. Updating the BIOS 57 From the Start screen, type support, and select the HP Support...
... device, or connected to an optional power source. You may need to access this information to locate the update later, after the download is more recent than your selection to the hard drive. BIOS installation procedures vary. Select your hard drive. Do not shut down the computer or initiate Sleep. Using the hard drive path you are ready to install the update. The BIOS installation begins. 5. Updating the BIOS 57 From the Start screen, type support, and select the HP Support...
User Guide - Windows 8
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... a Windows update and other system maintenance events. See Using Windows Refresh for using HP Recovery Manager on page 64. For more information, see Recovering using File History, see Windows Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you can choose the System Recovery option from the Windows Store, consider using a minimized image, you can use the Factory Reset option of HP Recovery Manager to restore your...
... a Windows update and other system maintenance events. See Using Windows Refresh for using HP Recovery Manager on page 64. For more information, see Recovering using File History, see Windows Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you can choose the System Recovery option from the Windows Store, consider using a minimized image, you can use the Factory Reset option of HP Recovery Manager to restore your...
User Guide - Windows 8
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... creating 63 minimized image recovery 63 model description label 11 mouse using 32 mouse, external setting preferences 23 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 4 O operating environment 65 optional external devices, using 44 original system recovery 63 P passwords Setup Utility (BIOS) 52 Windows 52 pinch touch screen gesture 29 pinching TouchPad gesture 25 ports HDMI 4, 18, 21 Intel Wireless Display 22 USB 2.0 5, 19 USB 3.0 4, 19 power battery 37 conserving 39 power button, identifying 9 power connector, identifying 4 power lights...
... creating 63 minimized image recovery 63 model description label 11 mouse using 32 mouse, external setting preferences 23 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 4 O operating environment 65 optional external devices, using 44 original system recovery 63 P passwords Setup Utility (BIOS) 52 Windows 52 pinch touch screen gesture 29 pinching TouchPad gesture 25 ports HDMI 4, 18, 21 Intel Wireless Display 22 USB 2.0 5, 19 USB 3.0 4, 19 power battery 37 conserving 39 power button, identifying 9 power connector, identifying 4 power lights...
User Guide - Windows 8
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... using touch screen gestures 28 right-edge swipe 30 RJ-45 (network) jack, identifying 4 S scrolling TouchPad gesture 25 security cable lock, installing 54 security cable slot, identifying 5 security, wireless 15 serial number 11 service label, computer 11 service labels locating 11 setting password protection on wakeup 36 setup of WLAN 15 Setup Utility (BIOS) passwords 52 shipping the computer 49 Shortcut keys Windows 8 shortcut keys 33 shutdown 42 Sleep exiting 36 initiating 35, 36 slots Digital Media 4 security cable 5 software CyberLink PowerDVD 22 Disk...
... using touch screen gestures 28 right-edge swipe 30 RJ-45 (network) jack, identifying 4 S scrolling TouchPad gesture 25 security cable lock, installing 54 security cable slot, identifying 5 security, wireless 15 serial number 11 service label, computer 11 service labels locating 11 setting password protection on wakeup 36 setup of WLAN 15 Setup Utility (BIOS) passwords 52 shipping the computer 49 Shortcut keys Windows 8 shortcut keys 33 shutdown 42 Sleep exiting 36 initiating 35, 36 slots Digital Media 4 security cable 5 software CyberLink PowerDVD 22 Disk...