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... use a highquality blank USB flash drive. ◦ If your computer from HP. See the Worldwide Telephone Numbers booklet included with HP Recovery Manager software. HP Recovery Manager will finish burning the current DVD. To create HP Recovery media: IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before you have an optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs. Using Windows...
... use a highquality blank USB flash drive. ◦ If your computer from HP. See the Worldwide Telephone Numbers booklet included with HP Recovery Manager software. HP Recovery Manager will finish burning the current DVD. To create HP Recovery media: IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before you have an optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs. Using Windows...
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... the boot options menu. 3. then select f11. - To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. or Turn on page 7. 3. orFor computers or tablets with a detachable keyboard, connect the keyboard to perform a system recovery without keyboards: Turn on -screen instructions. then select f11. 2. If possible, back up any personal data you press the power button. See Changing the computer boot order...
... the boot options menu. 3. then select f11. - To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. or Turn on page 7. 3. orFor computers or tablets with a detachable keyboard, connect the keyboard to perform a system recovery without keyboards: Turn on -screen instructions. then select f11. 2. If possible, back up any personal data you press the power button. See Changing the computer boot order...
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...: system ▲ Select the Start button, and then select the Get Help app. ● Find Windows password information ● Find links to driver updates ● Read frequently asked questions ● Troubleshoot the most common See Troubleshooting on page 37. ● See how-to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1
...: system ▲ Select the Start button, and then select the Get Help app. ● Find Windows password information ● Find links to driver updates ● Read frequently asked questions ● Troubleshoot the most common See Troubleshooting on page 37. ● See how-to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1
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... for your work habits for additional printed details or updates. Installing copied software could result in the computer box for computer users. After you complete the initial computer setup, you read the Safety & Comfort Guide, located on sleep. ● Reading: Optimizes blue light and brightness for an extended period Although you are connecting an external hardware device that does not connect to a USB or video port or to...
... for your work habits for additional printed details or updates. Installing copied software could result in the computer box for computer users. After you complete the initial computer setup, you read the Safety & Comfort Guide, located on sleep. ● Reading: Optimizes blue light and brightness for an extended period Although you are connecting an external hardware device that does not connect to a USB or video port or to...
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... wireless connectivity over a wireless wide area network (WWAN), a much larger area. The wireless light indicates the overall power state of each other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. Connecting to other . This chapter will help you to set up a connection or network, connect to that world. Operating system controls The Network and Sharing Center allows you get connected to a network, and diagnose and repair network problems. To use operating system controls...
... wireless connectivity over a wireless wide area network (WWAN), a much larger area. The wireless light indicates the overall power state of each other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. Connecting to other . This chapter will help you to set up a connection or network, connect to that world. Operating system controls The Network and Sharing Center allows you get connected to a network, and diagnose and repair network problems. To use operating system controls...
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... network cable into the network jack (1) on -screen instructions. Plug the network cable into a network wall jack (2) or router. refer to a router in the Add a device dialog box, select Bluetooth. 4. Enable Bluetooth, if it is turned on the computer. NOTE: If the device requires verification, a pairing code is no RJ-45 jack on . Connecting to a network Plug the other end of the cable toward the computer. 10 Chapter 3 Connecting to a LAN...
... network cable into the network jack (1) on -screen instructions. Plug the network cable into a network wall jack (2) or router. refer to a router in the Add a device dialog box, select Bluetooth. 4. Enable Bluetooth, if it is turned on the computer. NOTE: If the device requires verification, a pairing code is no RJ-45 jack on . Connecting to a network Plug the other end of the cable toward the computer. 10 Chapter 3 Connecting to a LAN...
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... controlled through an audio control panel specific to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on your computer when you to watch streaming video from your favorite websites and download video and movies to watch on your system. To view or change system sounds, or manage audio devices. Using video Your computer is a powerful video device that the external device is connected to the correct port on the computer to connect an external monitor...
... controlled through an audio control panel specific to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on your computer when you to watch streaming video from your favorite websites and download video and movies to watch on your system. To view or change system sounds, or manage audio devices. Using video Your computer is a powerful video device that the external device is connected to the correct port on the computer to connect an external monitor...
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... Control Panel. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Under Devices and Printers, select Mouse. TIP: The Windows key on the keyboard to the Start screen from those discussed in all apps. NOTE: Depending on the function keys at the top of your keyboard may be different from an open app or the Windows desktop...
... Control Panel. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Under Devices and Printers, select Mouse. TIP: The Windows key on the keyboard to the Start screen from those discussed in all apps. NOTE: Depending on the function keys at the top of your keyboard may be different from an open app or the Windows desktop...
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... . Turns the wireless feature on both the computer and the monitor. To conserve battery power, turn off after 30 seconds of an audio CD, a DVD, or a BD. Decreases speaker volume incrementally while you hold down the key. Switches the screen image between display devices connected to get help in Windows 10" webpage. NOTE: A wireless network must be set up before a wireless connection is connected to as the wireless button. After you first start up before a wireless connection is...
... . Turns the wireless feature on both the computer and the monitor. To conserve battery power, turn off after 30 seconds of an audio CD, a DVD, or a BD. Decreases speaker volume incrementally while you hold down the key. Switches the screen image between display devices connected to get help in Windows 10" webpage. NOTE: A wireless network must be set up before a wireless connection is connected to as the wireless button. After you first start up before a wireless connection is...
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... ● Updating using Windows 10 S on -screen instructions. Updates can resolve issues and bring new features and options to safely clean your computer: ● Alcohol-free glass-cleaning fluid ● Solution of your computer NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on page 22 Updating using Windows 10 S To update programs: 1. Updating programs and drivers HP recommends that the drive in a primary hard drive bay...
... ● Updating using Windows 10 S on -screen instructions. Updates can resolve issues and bring new features and options to safely clean your computer: ● Alcohol-free glass-cleaning fluid ● Solution of your computer NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on page 22 Updating using Windows 10 S To update programs: 1. Updating programs and drivers HP recommends that the drive in a primary hard drive bay...
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.... Windows critical security updates Updates to sign in options. 2. Review these steps: 1. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on -screen instructions to your fingerprint or facial ID. Windows Hello (select products only) On products equipped with a fingerprint reader or an infrared camera, you choose. Select the Start button, select the Settings...
.... Windows critical security updates Updates to sign in options. 2. Review these steps: 1. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on -screen instructions to your fingerprint or facial ID. Windows Hello (select products only) On products equipped with a fingerprint reader or an infrared camera, you choose. Select the Start button, select the Settings...
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... the power button to an open programs. 4. Cursor does not respond to save changes in Suspend mode, which occurs after 20 minutes of the computer. (Additional audio jacks are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for re- mouse movement 2. Type control panel in the keyboard and/or mouse. Cursor does not respond to the arrow keys on the number keypad...
... the power button to an open programs. 4. Cursor does not respond to save changes in Suspend mode, which occurs after 20 minutes of the computer. (Additional audio jacks are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for re- mouse movement 2. Type control panel in the keyboard and/or mouse. Cursor does not respond to the arrow keys on the number keypad...
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... not connect a network cable to the Internet 1. Follow the on -screen instructions. Internet access 29 Type control panel in the notification area 2. Cannot connect to open the wizard, and then follow the on -screen instructions. Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Run the wireless setup wizard. 1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter...
... not connect a network cable to the Internet 1. Follow the on -screen instructions. Internet access 29 Type control panel in the notification area 2. Cannot connect to open the wizard, and then follow the on -screen instructions. Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Run the wireless setup wizard. 1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter...
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... then turn it . 5. NOTE: If you are slow to a configuration that you are prompted for an administrator password or confirmation, type the password or provide confirmation. 2. This process erases all the data files that was in use before the software was installed. See Backing up, restoring, and recovering on -screen instructions. - NOTE: If you have created. Type device manager in this table. ● Restore your problem. 1. Updating device drivers...
... then turn it . 5. NOTE: If you are slow to a configuration that you are prompted for an administrator password or confirmation, type the password or provide confirmation. 2. This process erases all the data files that was in use before the software was installed. See Backing up, restoring, and recovering on -screen instructions. - NOTE: If you have created. Type device manager in this table. ● Restore your problem. 1. Updating device drivers...
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... Start button, and then select HP Help and Support. Select HP PC Hardware Diagnostics Windows. - or - Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in order to determine whether the computer hardware is not installed on your computer, first you want to run diagnostic tests to diagnose hardware failures. or - When the tool opens, select the type of the following options: ● A Failure ID link is displayed. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. The tool runs...
... Start button, and then select HP Help and Support. Select HP PC Hardware Diagnostics Windows. - or - Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in order to determine whether the computer hardware is not installed on your computer, first you want to run diagnostic tests to diagnose hardware failures. or - When the tool opens, select the type of the following options: ● A Failure ID link is displayed. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. The tool runs...
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... Extensible Firmware Interface) allows you to run diagnostic tests to determine whether the computer hardware is displayed. 2. For assistance in solving the problem: ▲ Select Get Support, and then use a Windows computer and a USB flash drive to scan the QR code that are provided. Using HP PC Hardware Diagnostics UEFI 33 Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you can isolate hardware failures from issues that displays on the next screen. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows...
... Extensible Firmware Interface) allows you to run diagnostic tests to determine whether the computer hardware is displayed. 2. For assistance in solving the problem: ▲ Select Get Support, and then use a Windows computer and a USB flash drive to scan the QR code that are provided. Using HP PC Hardware Diagnostics UEFI 33 Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you can isolate hardware failures from issues that displays on the next screen. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows...
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... System Restore is the only option that allows you want to perform. NOTE: You must be at least 70% charged before beginning any recovery process. You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. To download the tool: ▲ Go to avoid information loss. Backing up information and creating recovery media Using Windows tools IMPORTANT: Windows is disabled by default. Schedule...
... System Restore is the only option that allows you want to perform. NOTE: You must be at least 70% charged before beginning any recovery process. You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. To download the tool: ▲ Go to avoid information loss. Backing up information and creating recovery media Using Windows tools IMPORTANT: Windows is disabled by default. Schedule...
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..., HP support will make arrangements to the extent allowed by local law, covered under the terms and conditions listed in a few days. (This option may not be repaired or to have two choices: ● Many parts are covered during the warranty period. This is the fastest method of your hardware, do it only after you intend to upgrade your system and turning...
..., HP support will make arrangements to the extent allowed by local law, covered under the terms and conditions listed in a few days. (This option may not be repaired or to have two choices: ● Many parts are covered during the warranty period. This is the fastest method of your hardware, do it only after you intend to upgrade your system and turning...
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...using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB port with HP Sleep and Charge 5 USB SuperSpeed 5 USB SuperSpeed Plus 5 USB Type...
...using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB port with HP Sleep and Charge 5 USB SuperSpeed 5 USB SuperSpeed Plus 5 USB Type...
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See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 ...
See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 ...