HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Storage Manager Driver provides support for disk traffic, and provides link power management with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for the SATA Advanced Host Controller (AHCI) Interface. The latest device driver versions...
... Storage Manager Driver provides support for disk traffic, and provides link power management with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for the SATA Advanced Host Controller (AHCI) Interface. The latest device driver versions...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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Keyboard/top cover ...34 TouchPad ...37 Battery ...38 Hard drive ...39 WLAN module ...41 Audio/USB board ...43 Fan ...44 Speakers ...45 Power button board ...46 Display assembly ...47 Power connector cable ...55 System board ...56 Heat sink ...59 Memory module ...61 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 65 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 7 Specifications ...66 8 ...
Keyboard/top cover ...34 TouchPad ...37 Battery ...38 Hard drive ...39 WLAN module ...41 Audio/USB board ...43 Fan ...44 Speakers ...45 Power button board ...46 Display assembly ...47 Power connector cable ...55 System board ...56 Heat sink ...59 Memory module ...61 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 65 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 7 Specifications ...66 8 ...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... been downloaded to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Follow any device, cable, or cord. 1. The hard drive designation is typically Local Disk (C:). 3. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. Follow the on-screen instructions to download your selection to the BIOS version currently installed on -screen instructions. 4. You will need this path when you recorded earlier, open the folder on your BIOS, make...
... been downloaded to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Follow any device, cable, or cord. 1. The hard drive designation is typically Local Disk (C:). 3. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. Follow the on-screen instructions to download your selection to the BIOS version currently installed on -screen instructions. 4. You will need this path when you recorded earlier, open the folder on your BIOS, make...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... HP Recovery Manager on page 72. For more information, see Creating HP Recovery media on -screen instructions. ● If you want to recover the computer's original factory partitioning and content, you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to its original state. Restore and recovery 69 Other applications included in the image continue to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type recovery, select HP Recovery Manager...
... HP Recovery Manager on page 72. For more information, see Creating HP Recovery media on -screen instructions. ● If you want to recover the computer's original factory partitioning and content, you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to its original state. Restore and recovery 69 Other applications included in the image continue to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type recovery, select HP Recovery Manager...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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Index A AC adapter light 14 AC adapter, spare part numbers 22, 23 action keys 9 antenna location 6 removal 54 spare part number 21, 26, 55 Antenna Kit, spare part number 21, 26, 55 audio, product description 3 audio-in jack 13 audio-out jack 13 audio/USB board removal 43 spare part number 19, 26, 43 B battery removal 38 spare part number 19, 24, 38 bottom components 15 bottom cover, spare part numbers 20, 26, 27, 28 buttons components 8 power 8, 12 TouchPad 11 volume 13 Windows 7 C cables, service considerations 29 caps lock light 10 chipset...
Index A AC adapter light 14 AC adapter, spare part numbers 22, 23 action keys 9 antenna location 6 removal 54 spare part number 21, 26, 55 Antenna Kit, spare part number 21, 26, 55 audio, product description 3 audio-in jack 13 audio-out jack 13 audio/USB board removal 43 spare part number 19, 26, 43 B battery removal 38 spare part number 19, 24, 38 bottom components 15 bottom cover, spare part numbers 20, 26, 27, 28 buttons components 8 power 8, 12 TouchPad 11 volume 13 Windows 7 C cables, service considerations 29 caps lock light 10 chipset...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... network jack/status 14 power 10 RJ-45 jack/status 14 webcam 6 M memory card reader 14 memory module removal 61 spare part numbers 19, 23, 61 memory, product description 2 microphone location 6 product description 3 microphone jack 13 model name 1 mute light 10 N network jack/status lights 14 O operating system, product description 5 optical drive product description 3 spare part number 22, 23 P packaging guidelines 31 pen, spare part number 22, 27 plastic parts, service considerations 29 ports HDMI 14 product description 4 USB 2.0 12 USB 3.0 14 power button 8, 12 power button board removal...
... network jack/status 14 power 10 RJ-45 jack/status 14 webcam 6 M memory card reader 14 memory module removal 61 spare part numbers 19, 23, 61 memory, product description 2 microphone location 6 product description 3 microphone jack 13 model name 1 mute light 10 N network jack/status lights 14 O operating system, product description 5 optical drive product description 3 spare part number 22, 23 P packaging guidelines 31 pen, spare part number 22, 27 plastic parts, service considerations 29 ports HDMI 14 product description 4 USB 2.0 12 USB 3.0 14 power button 8, 12 power button board removal...
User Guide
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... side ...7 Display ...9 Display modes ...10 Top ...11 TouchPad ...11 Lights ...12 Buttons and speakers ...13 Keys ...14 Bottom ...15 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 19 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models only 20 Connecting to...
... side ...7 Display ...9 Display modes ...10 Top ...11 TouchPad ...11 Lights ...12 Buttons and speakers ...13 Keys ...14 Bottom ...15 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 19 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models only 20 Connecting to...
User Guide
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...updates 54 Installing HP and third-party software updates 54 Securing your wireless network ...55 Backing up your software applications and information 55 Using an optional security cable lock 55 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using HP PC Hardware Diagnostics (UEFI 57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 58 10 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP...
...updates 54 Installing HP and third-party software updates 54 Securing your wireless network ...55 Backing up your software applications and information 55 Using an optional security cable lock 55 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using HP PC Hardware Diagnostics (UEFI 57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 58 10 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP...
User Guide
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... Connecting to a wireless network Wireless technology transfers data across radio waves instead of websites using these features: ● Wireless button, wireless switch, wireless key, or airplane mode key (all referred to a wireless network 17 Because the wireless devices are enabled at home, you can use operating system controls: 1. 3 Connecting to a network Your computer can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● Bluetooth® device (select models only)-Creates a personal area network (PAN) to connect...
... Connecting to a wireless network Wireless technology transfers data across radio waves instead of websites using these features: ● Wireless button, wireless switch, wireless key, or airplane mode key (all referred to a wireless network 17 Because the wireless devices are enabled at home, you can use operating system controls: 1. 3 Connecting to a network Your computer can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● Bluetooth® device (select models only)-Creates a personal area network (PAN) to connect...
User Guide
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... to questions, and updates to support. f10 Begins, pauses, or resumes playback of a DVD or a BD. Using the keyboard and mouse 39 f2 Decreases the screen brightness incrementally as long as you can disable this key alternates the screen image from the computer display to the monitor display to perform a designated action. Press the Windows key alone or in Setup Utility (BIOS). f4 Switches the screen image between display devices connected to the computer...
... to questions, and updates to support. f10 Begins, pauses, or resumes playback of a DVD or a BD. Using the keyboard and mouse 39 f2 Decreases the screen brightness incrementally as long as you can disable this key alternates the screen image from the computer display to the monitor display to perform a designated action. Press the Windows key alone or in Setup Utility (BIOS). f4 Switches the screen image between display devices connected to the computer...
User Guide
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... Hibernation, the power lights turn on wakeup, you do not need to create a user account password or change your current user account password, click Create or change your work will return to the screen. Click Require a password (recommended). Click Save changes. 42 Chapter 6 Managing power Setting password protection on wakeup To set a password to be required on -screen instructions. In the left pane, click Choose what the power button does. 3. If you must enter your Windows password before the...
... Hibernation, the power lights turn on wakeup, you do not need to create a user account password or change your current user account password, click Create or change your work will return to the screen. Click Require a password (recommended). Click Save changes. 42 Chapter 6 Managing power Setting password protection on wakeup To set a password to be required on -screen instructions. In the left pane, click Choose what the power button does. 3. If you must enter your Windows password before the...
User Guide
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... power meter and power settings 43 Using the power meter and power settings The power meter is located on battery or external power. From the Start screen, you to conserve battery life. If the computer has a charged battery installed and the AC adapter is disconnected from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Computer battery life varies, depending on power management settings, programs running on the Windows desktop. The battery(ies) in Power Options...
... power meter and power settings 43 Using the power meter and power settings The power meter is located on battery or external power. From the Start screen, you to conserve battery life. If the computer has a charged battery installed and the AC adapter is disconnected from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Computer battery life varies, depending on power management settings, programs running on the Windows desktop. The battery(ies) in Power Options...
User Guide
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..., Disk Defragmenter may set Disk Defragmenter to run on a regular basis to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not sure that can permanently damage your computer. HP recommends defragmenting your hard drive at any time. Updates can resolve issues and bring new features and options to AC power. 2. Follow the on -screen instructions. Without...
..., Disk Defragmenter may set Disk Defragmenter to run on a regular basis to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not sure that can permanently damage your computer. HP recommends defragmenting your hard drive at any time. Updates can resolve issues and bring new features and options to AC power. 2. Follow the on -screen instructions. Without...
User Guide
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... cable lock Using passwords A password is long and has letters, punctuation, symbols, and numbers. ● Before you were asked to create a user password to use of the computer Computer viruses Unauthorized access to data Unauthorized access to Setup Utility (BIOS) settings and other system identification information Ongoing or future threats to the computer Unauthorized access to protect online transactions. Additional passwords can help protect your computer from the Start screen, type hp support...
... cable lock Using passwords A password is long and has letters, punctuation, symbols, and numbers. ● Before you were asked to create a user password to use of the computer Computer viruses Unauthorized access to data Unauthorized access to Setup Utility (BIOS) settings and other system identification information Ongoing or future threats to the computer Unauthorized access to protect online transactions. Additional passwords can help protect your computer from the Start screen, type hp support...
User Guide
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..., select Windows Update, select Change settings, and then follow the on a system, all critical updates from the Start screen, type hp support assistant, and then select the HP Support Assistant app. At this location, you regularly update the software and drivers that you can disable programs, utilities, or the operating system, or cause them , and in order to receive automatic update notifications when they have caused. Using firewall software Firewalls are installed automatically. To...
..., select Windows Update, select Change settings, and then follow the on a system, all critical updates from the Start screen, type hp support assistant, and then select the HP Support Assistant app. At this location, you regularly update the software and drivers that you can disable programs, utilities, or the operating system, or cause them , and in order to receive automatic update notifications when they have caused. Using firewall software Firewalls are installed automatically. To...
User Guide
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... the hard drive. Double-click the file that allows you connect your BIOS, make a note of the path to the location on -screen instructions to locate the update later, after the download is a Unified Extensible Firmware Interface (UEFI) that has an .exe extension (for HP updates now. 3. The tool runs Using HP PC Hardware Diagnostics (UEFI) 57 Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Using the hard drive path...
... the hard drive. Double-click the file that allows you connect your BIOS, make a note of the path to the location on -screen instructions to locate the update later, after the download is a Unified Extensible Firmware Interface (UEFI) that has an .exe extension (for HP updates now. 3. The tool runs Using HP PC Hardware Diagnostics (UEFI) 57 Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Using the hard drive path...
User Guide
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...issues. ● HP Recovery media must use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. This type of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for your personal data. If you have not already created recovery media, see Creating HP Recovery media on page 59. If you have not already created recovery media, see Creating HP Recovery media on -screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your...
...issues. ● HP Recovery media must use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. This type of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for your personal data. If you have not already created recovery media, see Creating HP Recovery media on page 59. If you have not already created recovery media, see Creating HP Recovery media on -screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your...
User Guide
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...To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock before you to remove the HP Recovery partition to free up hard drive space. To change the computer boot order, which is not working properly. 1. Follow the on page 62. 3. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; So before beginning these steps to remove the HP Recovery partition: 1. see Creating HP Recovery media on -screen instructions. Using HP...
...To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock before you to remove the HP Recovery partition to free up hard drive space. To change the computer boot order, which is not working properly. 1. Follow the on page 62. 3. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; So before beginning these steps to remove the HP Recovery partition: 1. see Creating HP Recovery media on -screen instructions. Using HP...
User Guide
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... do 1 H hard drive HP 3D DriveGuard 48 hard drive light 6 HDMI configuring audio 26 HDMI port connecting 25 identifying 6, 23 headphones and microphones, connecting 24 Hibernation exiting 42 initiated during critical battery level 44 initiating 42 high-definition devices, connecting 25, 27 hot keys description 40 using 40 HP 3D DriveGuard 48 HP and third-party software updates, installing 54 HP PC Hardware Diagnostics (UEFI) downloading 58 using 58 HP Recovery Manager correcting boot problems 62 starting 62 HP Recovery media creating 59 recovery 62 HP Recovery partition recovery 61 removing 62...
... do 1 H hard drive HP 3D DriveGuard 48 hard drive light 6 HDMI configuring audio 26 HDMI port connecting 25 identifying 6, 23 headphones and microphones, connecting 24 Hibernation exiting 42 initiated during critical battery level 44 initiating 42 high-definition devices, connecting 25, 27 hot keys description 40 using 40 HP 3D DriveGuard 48 HP and third-party software updates, installing 54 HP PC Hardware Diagnostics (UEFI) downloading 58 using 58 HP Recovery Manager correcting boot problems 62 starting 62 HP Recovery media creating 59 recovery 62 HP Recovery partition recovery 61 removing 62...
User Guide
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... setting preferences 28 mute light, identifying 12 N network jack, identifying 6, 22 O operating environment 63 original system recovery 61 P passwords Setup Utility (BIOS) 53 Windows 53 ports HDMI 6, 23, 25 Miracast 27 USB 2.0 7, 23 USB 3.0 6, 23 power battery 43 power button, identifying 7, 13 power connector, identifying 6 power lights, identifying 12 product name and number, computer 15 public WLAN connection 20 R recovery discs 59, 62 HP Recovery Manager 61 media 62 options 60 starting 62 supported discs 59 system 61 USB flash drive 62 using HP Recovery media 60 recovery media creating...
... setting preferences 28 mute light, identifying 12 N network jack, identifying 6, 22 O operating environment 63 original system recovery 61 P passwords Setup Utility (BIOS) 53 Windows 53 ports HDMI 6, 23, 25 Miracast 27 USB 2.0 7, 23 USB 3.0 6, 23 power battery 43 power button, identifying 7, 13 power connector, identifying 6 power lights, identifying 12 product name and number, computer 15 public WLAN connection 20 R recovery discs 59, 62 HP Recovery Manager 61 media 62 options 60 starting 62 supported discs 59 system 61 USB flash drive 62 using HP Recovery media 60 recovery media creating...