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Popular HP Pavilion 13-an0000 Manual Pages
Maintenance and Service Guide - Page 1
HP Pavilion 13 Laptop PC
Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
Maintenance and Service Guide - Page 9
... Name Processors Graphics Panel Memory
Storage
Camera
Description HP Pavilion 13 Laptop PC * Model numbers: 13-an0xxx * CTO model number: 13t-an000 8th generation Intel® ...board system memory, non-customer-accessible/non-upgradable Supports up to 8-GB of system memory DDR4-2400 single channel support (available only for 8 GB) DDR4-2400 single channel support (DDR4-2666 bridged to DDR4-2400)...
Maintenance and Service Guide - Page 66
...connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. If no instructions appear, follow these instructions: ● Do not disconnect power from the computer by following the on-screen instructions. Type file in the taskbar search box, and then select the HP Support Assistant app.
- Using the hard drive path...
Maintenance and Service Guide - Page 69
... then select Run as
administrator. - Select Troubleshooting and fixes. NOTE: If you to run , and then follow these steps to diagnose hardware failures. Using HP PC Hardware Diagnostics Windows (select products only) 61 Type support in correcting the problem, contact support, and then provide the Failure ID code. When HP PC Hardware Diagnostics Windows detects a failure that...
Maintenance and Service Guide - Page 85
... 17, 27 bezel removal 46 spare part numbers 18, 46 BIOS determining version 57 downloading an update 58 starting the Setup Utility 57 updating 57 Bluetooth label 14 boot order, changing 60 bottom components 13
bottom cover removal 25 spare part number
buttons power 10
17, 25
C cables 17 cables, service considerations 21 camera
identifying 7 camera light...
Maintenance and Service Guide - Page 86
... key 12 plastic parts, service
considerations 21 play action key 12 ports
HDMI 6 product description 2 USB 6 USB Type-C 6 power button, identifying 10 power connector identifying 6 power connector cable removal 36 spare part number 16, 36 power cord requirements for all countries
71 requirements for specific
countries and regions 72 set requirements 71 spare part numbers 20...
Maintenance and Service Guide - Page 87
...
cables 21 connectors 21 plastic parts 21 service labels, locating 14 serviceability, product description 3 slots memory card reader 5 security cable 6 solid-state drive product description 1 removal 30 spare part numbers 17, 30 speaker volume action keys 12 speakers identifying 10 removal 41 spare part number 16, 41 special keys, using 11 specifications computer 67 display 68...
User Guide - Page 9
...8 Securing your computer and information ...37 Using passwords ...37 Setting Windows passwords ...37 Setting Setup Utility (BIOS) passwords 38 Using Windows Hello (select products only) ...39 Using Internet security software ...39 Using antivirus software ...39 Using firewall software ...39 Installing software updates ...40 Using HP Device as a Service (HP DaaS) (select products only 40 Securing...
User Guide - Page 27
... go. Mobile network operators install base stations (similar to cell... repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings.... a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a wireless network...
User Guide - Page 43
... icon in the taskbar search box, and then select the HP Support Assistant app.
- Do not charge the computer battery while you are aboard aircraft. Connect the AC adapter to the computer and to the Setup Instructions poster provided in this product cannot be replaced, contact support. If a battery is connected to external power: ● AC...
User Guide - Page 50
... the tablet, and then quickly hold down the volume down the Windows button. 2. Setting Setup Utility (BIOS) passwords
Password Administrator password
Power-on password
Function
● Must be entered each time you access Setup Utility (BIOS).
● If you forget your administrator password, you cannot access Setup Utility (BIOS).
● Must be entered each time you turn on or...
User Guide - Page 52
...-party software installed on your computer and information Using HP Device as a Service (HP DaaS) (select products only)
HP DaaS is designed to correct security problems and improve software performance. To connect a security cable to your computer, follow the device manufacturer's instructions.
40 Chapter 8 Securing your computer should be regularly updated to act as you set up your...
User Guide - Page 54
... select the HP Support Assistant app.
- Type support in an optional docking device, or connected to an optional power source. or - If the update is connected to reliable external power using the AC adapter. Make a note of the date, name, or other identifier. The BIOS installation begins. 5. During the download and installation, follow these instructions: ● Do...
User Guide - Page 55
...and install it from HP Help and Support or HP Support Assistant. 1. Using HP PC Hardware Diagnostics Windows (select products only) 43 10 Using HP PC Hardware Diagnostics
Using HP PC Hardware Diagnostics Windows (select products only)
HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24digit Failure ID code is generated. Right-click HP PC...
User Guide - Page 77
... 13 service labels, locating 13 Setup Utility (BIOS) passwords 38 shipping the computer 35 shutdown 28 Sleep
exiting 27 initiating 27 Sleep and Hibernation, initiating 27 slots memory card reader 4 security cable 6 software Disk Cleanup 33 Disk Defragmenter 33 locating 3 software installed locating 3 software updates, installing 40 sound. Remote HP PC Hardware Diagnostics UEFI settings customizing...
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