Clear Paper Jams
Page 2
... to remove all remnants. 7 8 Gently pull out any paper or debris found. If the paper tears, make sure to prevent spills. Remove the ink-collection unit by pressing down on the sheet if it was located and remove any jammed paper from the rollers and delivery area. Lower the...cylinder to gently pull on the green tab. This will cause the printer to try to the operating position. 2 Install the ink-collection unit. CAUTION: When removing the ink-collection unit, avoid making direct contact with both hands. Remove the sheet. 11 12 Lift the green tab to return the ...
... to remove all remnants. 7 8 Gently pull out any paper or debris found. If the paper tears, make sure to prevent spills. Remove the ink-collection unit by pressing down on the sheet if it was located and remove any jammed paper from the rollers and delivery area. Lower the...cylinder to gently pull on the green tab. This will cause the printer to try to the operating position. 2 Install the ink-collection unit. CAUTION: When removing the ink-collection unit, avoid making direct contact with both hands. Remove the sheet. 11 12 Lift the green tab to return the ...
Warranty and Legal Guide
Page 21
...cartridge (either the warranty to continue printing. ENWW HP policy on non-HP supplies HP cannot recommend the use of non-HP cartridges, either new or remanufactured. HP policy on non-HP supplies 13 NOTE: For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect ... is attributable to the use of a non-HP cartridge or refilled cartridge, HP will charge its standard time and materials charges to fail. Refilling cartridges prior to depletion might cause your printer to service the product for ink cartridges to be used until they are empty....
...cartridge (either the warranty to continue printing. ENWW HP policy on non-HP supplies HP cannot recommend the use of non-HP cartridges, either new or remanufactured. HP policy on non-HP supplies 13 NOTE: For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect ... is attributable to the use of a non-HP cartridge or refilled cartridge, HP will charge its standard time and materials charges to fail. Refilling cartridges prior to depletion might cause your printer to service the product for ink cartridges to be used until they are empty....
Warranty and Legal Guide
Page 35
... Table (China) Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, ink) can be obtained by accessing the HP Web site at www.hp.com/go to meet EPEAT. For information on EPEAT go to www.epeat.net. For more information on... HP's EPEAT registered products go /msds. ENWW Substances Table (China) 27 EPEAT Many HP products are designed to www.hp.com/hpinfo/globalcitizenship/...
... Table (China) Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, ink) can be obtained by accessing the HP Web site at www.hp.com/go to meet EPEAT. For information on EPEAT go to www.epeat.net. For more information on... HP's EPEAT registered products go /msds. ENWW Substances Table (China) 27 EPEAT Many HP products are designed to www.hp.com/hpinfo/globalcitizenship/...
Warranty and Legal Guide
Page 40
... 83714-1021, USA declares, that the product Product Name and Model: HP PageWide Enterprise Color 556dn HP PageWide Enterprise Color E55650dn Regulatory Model Number:1) BOISB-1501-00 Product Options: G1W43A - Additional Information: 32 Chapter 3 Regulatory information ENWW HP Internal USB Ports Ink Cartridges: J3M71A - HP 981X Hi Capacity Cyan, L0R13A - HP PageWide Enterprise Printer Stand G1W45A - HP 1GB DDR3 x 32 144 pin 800MHz SODIMM B5L28A...
... 83714-1021, USA declares, that the product Product Name and Model: HP PageWide Enterprise Color 556dn HP PageWide Enterprise Color E55650dn Regulatory Model Number:1) BOISB-1501-00 Product Options: G1W43A - Additional Information: 32 Chapter 3 Regulatory information ENWW HP Internal USB Ports Ink Cartridges: J3M71A - HP 981X Hi Capacity Cyan, L0R13A - HP PageWide Enterprise Printer Stand G1W45A - HP 1GB DDR3 x 32 144 pin 800MHz SODIMM B5L28A...
Warranty and Legal Guide
Page 42
... DDR3 x 32 144 pin 800MHz SODIMM B5L28A - HP 981X Hi Capacity Yellow, L0R15A - BOISB-1501-01-R2 Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name and Model: HP PageWide Enterprise Color 556xh Regulatory Model Number:1) BOISB-1501-01 Product Options: G1W43A - HP PageWide Enterprise 500 Sheet Tray Paper Tray G1W44A -
... DDR3 x 32 144 pin 800MHz SODIMM B5L28A - HP 981X Hi Capacity Yellow, L0R15A - BOISB-1501-01-R2 Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name and Model: HP PageWide Enterprise Color 556xh Regulatory Model Number:1) BOISB-1501-01 Product Options: G1W43A - HP PageWide Enterprise 500 Sheet Tray Paper Tray G1W44A -
User Guide
Page 6
... self-repair parts ...43 Replace the cartridges ...45 Introduction ...45 Cartridge information ...45 Remove and replace the cartridge ...47 Replace the ink-collection unit ...50 Introduction ...50 Remove and replace the ink-collection unit 50 4 Print ...53 Print tasks (Windows) ...54 How to print (Windows) ...54 Automatically print on both sides (Windows...
... self-repair parts ...43 Replace the cartridges ...45 Introduction ...45 Cartridge information ...45 Remove and replace the cartridge ...47 Replace the ink-collection unit ...50 Introduction ...50 Remove and replace the ink-collection unit 50 4 Print ...53 Print tasks (Windows) ...54 How to print (Windows) ...54 Automatically print on both sides (Windows...
User Guide
Page 9
Clear jams in Tray 3 ...116 Clear jams in the 3x500-sheet feeder 118 Clear jams in the ink-collection unit area 121 Clear jams in the output bin ...124 Improve print quality ...125 Introduction ...125 Print from a different software program 125 Check the ... inspect the cartridge ...127 Check paper and the printing environment 127 Step one: Use paper that meets HP specifications 127 Step two: Check the environment 128 Step three: Set the individual tray alignment 128 Adjust color settings (Windows) ...128 Print and interpret the print quality page 130 Calibrate the printer to align...
Clear jams in Tray 3 ...116 Clear jams in the 3x500-sheet feeder 118 Clear jams in the ink-collection unit area 121 Clear jams in the output bin ...124 Improve print quality ...125 Introduction ...125 Print from a different software program 125 Check the ... inspect the cartridge ...127 Check paper and the printing environment 127 Step one: Use paper that meets HP specifications 127 Step two: Check the environment 128 Step three: Set the individual tray alignment 128 Adjust color settings (Windows) ...128 Print and interpret the print quality page 130 Calibrate the printer to align...
User Guide
Page 13
Printer back view 1 7 6 1 5 1 2 3 4 5 6 7 2 4 3 Left door (access to the ink-collection unit and for clearing jams) Tray 1 Power connection Formatter cover Serial number and product number label Formatter (contains the interface ports) Slot for a cable-type security lock (on the rear cover of the printer) ENWW Printer views 3
Printer back view 1 7 6 1 5 1 2 3 4 5 6 7 2 4 3 Left door (access to the ink-collection unit and for clearing jams) Tray 1 Power connection Formatter cover Serial number and product number label Formatter (contains the interface ports) Slot for a cable-type security lock (on the rear cover of the printer) ENWW Printer views 3
User Guide
Page 51
3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Replace the cartridges ● Replace the ink-collection unit For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 41 HP's all-inclusive help for the printer includes the following information is correct at the time of publication. For current information, see www.hp.com/ support/pagewidecolor556.
3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Replace the cartridges ● Replace the ink-collection unit For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 41 HP's all-inclusive help for the printer includes the following information is correct at the time of publication. For current information, see www.hp.com/ support/pagewidecolor556.
User Guide
Page 52
... yellow cartridge 981Y HP 981A Magenta Original PageWide Cartridge Standard-capacity replacement magenta cartridge 981A HP 981X High Yield Magenta Original PageWide Cartridge High-capacity replacement magenta cartridge 981X HP 981Y Extra High Yield Magenta Original PageWide Cartridge Extra high-capacity replacement magenta cartridge 981Y Ink-Collection unit Replacement ink-collection unit Not applicable Accessories HP PageWide Enterprise 500-sheet Paper...
... yellow cartridge 981Y HP 981A Magenta Original PageWide Cartridge Standard-capacity replacement magenta cartridge 981A HP 981X High Yield Magenta Original PageWide Cartridge High-capacity replacement magenta cartridge 981X HP 981Y Extra High Yield Magenta Original PageWide Cartridge Extra high-capacity replacement magenta cartridge 981Y Ink-Collection unit Replacement ink-collection unit Not applicable Accessories HP PageWide Enterprise 500-sheet Paper...
User Guide
Page 53
Item Description HP PageWide Enterprise Printer Stand Optional stand to support the printer Includes installation instructions HP PageWide Enterprise 3 x 500-sheet Optional 3 x 500-sheet paper feeder Paper Feeder and Stand with a stand to support the printer Includes installation instructions Ink-Collection unit Replacement ink-collection unit HP 1GB DDR3 x32 144Pin 800MHz SODIMM Optional DIMM for expanding the memory HP Trusted...
Item Description HP PageWide Enterprise Printer Stand Optional stand to support the printer Includes installation instructions HP PageWide Enterprise 3 x 500-sheet Optional 3 x 500-sheet paper feeder Paper Feeder and Stand with a stand to support the printer Includes installation instructions Ink-Collection unit Replacement ink-collection unit HP 1GB DDR3 x32 144Pin 800MHz SODIMM Optional DIMM for expanding the memory HP Trusted...
User Guide
Page 60
... it includes instructions to prevent spills. Remove and replace the ink-collection unit 1. When it . After use . CuAniUt,TaIOvoNi:d When pulling out the ink-collection making direct contact with both hands. Do not attempt to HP's Planet Partners program for recycling. Set the unit aside, ...or clothes. 50 Chapter 3 Supplies, accessories, and parts ENWW Doing so could lead to the HP Parts Store at www.hp.com/buy/parts. Open the left door. 2. To purchase a ink-collection unit (part number B5L09A), go to pigment being spilled inside the printer, which could result...
... it includes instructions to prevent spills. Remove and replace the ink-collection unit 1. When it . After use . CuAniUt,TaIOvoNi:d When pulling out the ink-collection making direct contact with both hands. Do not attempt to HP's Planet Partners program for recycling. Set the unit aside, ...or clothes. 50 Chapter 3 Supplies, accessories, and parts ENWW Doing so could lead to the HP Parts Store at www.hp.com/buy/parts. Open the left door. 2. To purchase a ink-collection unit (part number B5L09A), go to pigment being spilled inside the printer, which could result...
User Guide
Page 61
Remove the new ink-collection unit from its packaging. 4. ENWW Replace the ink-collection unit 51 Close the left door. Install the ink-collection unit. 5. 3.
Remove the new ink-collection unit from its packaging. 4. ENWW Replace the ink-collection unit 51 Close the left door. Install the ink-collection unit. 5. 3.
User Guide
Page 109
... NOTE: This printer is very low. Select one of the following menus: ● Manage Supplies ● Supply Settings ● Black Cartridge or Color Cartridges ● Very Low Settings 3. For products with fax capability When the printer is set to the Stop or Prompt to use continuous... ink systems. To resume printing, remove continuous ink system and install genuine HP (or compatible) cartridges. This can occur if the printer has received more faxes than the memory can acknowledge...
... NOTE: This printer is very low. Select one of the following menus: ● Manage Supplies ● Supply Settings ● Black Cartridge or Color Cartridges ● Very Low Settings 3. For products with fax capability When the printer is set to the Stop or Prompt to use continuous... ink systems. To resume printing, remove continuous ink system and install genuine HP (or compatible) cartridges. This can occur if the printer has received more faxes than the memory can acknowledge...
User Guide
Page 117
... jams in Tray 2 ● Clear jams in Tray 3 ● Clear jams in the 3x500-sheet feeder ● Clear jams in the ink-collection unit area ● Clear jams in the output bin Jam locations Officejet Enterprise Color X556 14 25 3 6 7 Officejet Enterprise Color X556 1 2 3 ENWW Output bin Tray 2 Tray 3 Clear paper jams 107
... jams in Tray 2 ● Clear jams in Tray 3 ● Clear jams in the 3x500-sheet feeder ● Clear jams in the ink-collection unit area ● Clear jams in the output bin Jam locations Officejet Enterprise Color X556 14 25 3 6 7 Officejet Enterprise Color X556 1 2 3 ENWW Output bin Tray 2 Tray 3 Clear paper jams 107
User Guide
Page 118
...it is configured correctly for the size of paper. To reduce the number of paper jams, try these solutions. 1. Use paper that meets HP specifications for the next step until you complete a step, the printer displays instructions for this printer. 2. Make sure the tray is fully...6 Solve problems ENWW Make sure the printing environment is not wrinkled, folded, or damaged. Open the Trays menu on . 4. 4 Left door and ink-collection unit area 5 Tray 1 6 Lower-left door 7 Optional 3x500-sheet paper feeder Auto-navigation for clearing jams The auto-navigation feature assists in ...
...it is configured correctly for the size of paper. To reduce the number of paper jams, try these solutions. 1. Use paper that meets HP specifications for the next step until you complete a step, the printer displays instructions for this printer. 2. Make sure the tray is fully...6 Solve problems ENWW Make sure the printing environment is not wrinkled, folded, or damaged. Open the Trays menu on . 4. 4 Left door and ink-collection unit area 5 Tray 1 6 Lower-left door 7 Optional 3x500-sheet paper feeder Auto-navigation for clearing jams The auto-navigation feature assists in ...
User Guide
Page 122
... the black cylinder to prevent pigment smear on the green tab. You might need to prevent spills. Remove the sheet. 9. 7. CuAniUt,TaIOvoNi:d When removing the ink-collection making direct contact with both hands. This will cause the printer to try to the operating position. 112 Chapter 6 Solve problems ENWW Lift the...
... the black cylinder to prevent pigment smear on the green tab. You might need to prevent spills. Remove the sheet. 9. 7. CuAniUt,TaIOvoNi:d When removing the ink-collection making direct contact with both hands. This will cause the printer to try to the operating position. 112 Chapter 6 Solve problems ENWW Lift the...
User Guide
Page 123
Close the left door. Install the ink-collection unit. 11. 10. ENWW Clear paper jams 113
Close the left door. Install the ink-collection unit. 11. 10. ENWW Clear paper jams 113
User Guide
Page 131
... unit, avoid making direct contact with both hands. When a jam occurs, the control panel displays an animation that assists in the ink-collection unit. Set the unit aside, upright, on skin or clothes. If the paper tears, make sure to prevent spills. ENWW Clear paper jams 121... Open the left door. 2. Clear jams in the ink-collection unit area The following information describes how to clear paper jams in clearing the jam. 1. Remove the ink-collection unit by pulling it out with the black cylinder to prevent pigment smear on a piece...
... unit, avoid making direct contact with both hands. When a jam occurs, the control panel displays an animation that assists in the ink-collection unit. Set the unit aside, upright, on skin or clothes. If the paper tears, make sure to prevent spills. ENWW Clear paper jams 121... Open the left door. 2. Clear jams in the ink-collection unit area The following information describes how to clear paper jams in clearing the jam. 1. Remove the ink-collection unit by pulling it out with the black cylinder to prevent pigment smear on a piece...
User Guide
Page 133
Install the ink-collection unit. 7. ENWW Clear paper jams 123 Close the left door. 6.
Install the ink-collection unit. 7. ENWW Clear paper jams 123 Close the left door. 6.