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User Guide 1 - Page 2
... or editorial errors or omissions contained herein. HP shall not be available on this computer, you do not accept these license terms, your computer.
To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to change without notice. Fourth Edition: May 2019
First Edition: August 2018
Document Part Number: L38990...
User Guide 1 - Page 8
... ...38
11 Specifications ...39 Operating specifications ...39
12 Electrostatic discharge ...40
13 Accessibility ...41 HP and accessibility ...41 Standards and legislation ...43 Useful accessibility resources and links ...44 Contacting support ...45
14 Support information ...46 How to get help ...46 Where to get help ...46 Customer support for repairs ...47 Before upgrading your hardware ...47...
User Guide 1 - Page 9
...
● Upgrade or replace components of your computer on page 26.
Then select User Guides.
● Order parts and find your computer performance and resolves problems quickly by using the features of your computer
● Connect to a TV (select products only)
For HP support, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help...
User Guide 1 - Page 12
... a setting to install the new software. Reduces the blue light for computer users. Be sure to http://www.hp.com/support, and follow the steps below. 1. After you complete the initial computer setup, you read the Safety & Comfort Guide, located on sleep. ● Reading: Optimizes blue light and brightness for additional printed details or updates. Select a setting:
●...
User Guide 1 - Page 15
...at the factory. Mobile network operators install base stations (similar to cell phone... network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - &#...access point. ● HP Mobile Broadband Module-Gives you go. Connecting to a wireless network 7
User Guide 1 - Page 16
... will help set up the modem, install a network cable to connect your network settings section, select Network and Sharing Center. 3. Under the Change your wireless router to the modem, and test the Internet service. On the taskbar, select the network status icon, and then connect to one of options is on -screen instructions to complete...
User Guide 1 - Page 17
...short-range wireless communications that replace the physical cable connections that is preinstalled. Select Network & Internet settings. 3. Under the Network... setting. ▲ Type location in support for Wi-Fi hotspots. If the SIM card is enabled under the service door...icon. 2. A SIM card contains basic information about HP Mobile Broadband and how to a wireless network 9
The...
User Guide 1 - Page 30
... using Windows 10 S on -screen instructions. Follow the on page 22
Updating using Windows 10 S
To update programs: 1. Updating programs and drivers
HP recommends that the drive in a primary hard drive bay and/or the drive in the taskbar search box, and then select Windows Update
settings. 2. Type support in the taskbar. 2. Type windows update settings in a secondary hard drive bay...
User Guide 1 - Page 33
... to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID.
To set up Windows Hello, follow the on-screen instructions to your computer information.
‒ or - Unauthorized access to sign in by viruses.
For protection against new viruses beyond the trial period, purchase an extended service.
Under Windows Hello...
User Guide 1 - Page 38
... troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps.
From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b).
4. To update a driver, select Update Driver, and then follow the on-screen instructions.
- Updating device drivers
Complete the following procedure to update a driver...
User Guide 1 - Page 40
...replacement, a 24-digit Failure ID code is functioning properly. If HP PC Hardware Diagnostics Windows is not installed on page 32. To access HP PC Hardware Diagnostics Windows from HP Support Assistant: a. Select the Start button, and then select HP Help and Support. Select Troubleshooting...HP PC Hardware Diagnostics Windows
● The HP PC Hardware Diagnostics Windows download instructions ...
User Guide 1 - Page 41
... HP Customer Support - or -
Using HP PC Hardware Diagnostics UEFI
NOTE: For Windows 10 S computers, you must use a mobile device to a USB flash drive by product name or number, follow the on-screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to scan the QR code that requires hardware replacement, a 24-digit...
User Guide 1 - Page 43
... Diagnostics UEFI by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for use. Customizing Remote HP PC Hardware Diagnostics UEFI settings
Using the Remote HP PC Hardware Diagnostics setting in
interactive mode by product name or number, follow the on -screen instructions to select and download the specific UEFI
Diagnostics version for running diagnostics...
User Guide 1 - Page 50
.... As a founding member, HP joined to participate with disabilities can unleash your specific situation-a variety of designing, producing, and marketing products and services that lets you to help ... . You will want to ask about membership options. Assessing your HP product, see Contacting support on advancing the accessibility profession through networking, education, and certification. ...
User Guide 1 - Page 55
... as some important details), which are covered during the warranty period. Before upgrading your system. Customer support for repairs 47 If you have parts replaced, you intend to upgrade any problems setting up your computer. After the security seal has been broken, your computer on , immediately contact HP support using the procedures given earlier in a few days. (This option may...
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