User Guide
Page 4
...Replace the cartridges ...113 Order cartridges ...117 Store printing supplies ...118 Anonymous usage information storage ...119 Cartridge warranty information ...120 7 Network setup ...121 Set up the printer for wireless communication 122 Change network settings ...126 Use Wi-Fi Direct ...128 8 Printer management tools ...Windows) ...132 Embedded web server ...133 9 Solve a problem ...136 Get help with HP online troubleshooting ...137 Get help from the printer control panel ...138 Get help from the HP Smart app ...139 Get help in this guide ...140 Understand printer reports ...166 Solve problems...
...Replace the cartridges ...113 Order cartridges ...117 Store printing supplies ...118 Anonymous usage information storage ...119 Cartridge warranty information ...120 7 Network setup ...121 Set up the printer for wireless communication 122 Change network settings ...126 Use Wi-Fi Direct ...128 8 Printer management tools ...Windows) ...132 Embedded web server ...133 9 Solve a problem ...136 Get help with HP online troubleshooting ...137 Get help from the printer control panel ...138 Get help from the HP Smart app ...139 Get help in this guide ...140 Understand printer reports ...166 Solve problems...
User Guide
Page 9
... (HP and the Environment) 3 Use the following instructions to Friday. from Monday to schedule the day and time for On and Off. 1. Use the following instructions to open the Dashboard, touch . 2. After initial setup of printer, the printer will enter Sleep mode after five minutes of inactivity... responsibly-at the top of the screen to change the period of inactivity. and turn on the printer again. HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled...
... (HP and the Environment) 3 Use the following instructions to Friday. from Monday to schedule the day and time for On and Off. 1. Use the following instructions to open the Dashboard, touch . 2. After initial setup of printer, the printer will enter Sleep mode after five minutes of inactivity... responsibly-at the top of the screen to change the period of inactivity. and turn on the printer again. HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled...
User Guide
Page 10
HP recommends that you replace any missing cartridges as soon as possible to avoid...printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Quiet Mode . 3. To turn it on . 4. On the printing screen, touch (Quiet Mode) to open... Quiet Mode from the printer control panel 1. Touch the toggle button next to Schedule to open the Dashboard, and then touch ( Setup ). 2. Additionally, Quiet Mode is printing 1. Touch Quiet Mode . 3. From the printer control panel, touch or swipe down the...
HP recommends that you replace any missing cartridges as soon as possible to avoid...printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Quiet Mode . 3. To turn it on . 4. On the printing screen, touch (Quiet Mode) to open... Quiet Mode from the printer control panel 1. Touch the toggle button next to Schedule to open the Dashboard, and then touch ( Setup ). 2. Additionally, Quiet Mode is printing 1. Touch Quiet Mode . 3. From the printer control panel, touch or swipe down the...
User Guide
Page 17
... features. HP ePrint: Displays the Web Services Summary menu, where you receive a low-ink alert, consider having a replacement cartridge available to change settings and print a guide. Fax Status: Displays status information for changing preferences, network setup, WiFi Direct, Web Services setup, fax setup, and other...view the printer email address. To open the Dashboard, touch or swipe down the tab at the same time. Icon Purpose Setup: Displays the setup screen for the Auto Answer function, fax logs, and the fax sound volume. For more information, see Printer management tools. ...
... features. HP ePrint: Displays the Web Services Summary menu, where you receive a low-ink alert, consider having a replacement cartridge available to change settings and print a guide. Fax Status: Displays status information for changing preferences, network setup, WiFi Direct, Web Services setup, fax setup, and other...view the printer email address. To open the Dashboard, touch or swipe down the tab at the same time. Icon Purpose Setup: Displays the setup screen for the Auto Answer function, fax logs, and the fax sound volume. For more information, see Printer management tools. ...
User Guide
Page 18
Select Copy or Scan and then select the desired option. 2. Follow the prompts on the Setup menu. 1. From the printer control panel, touch or swipe down the tab at the top of the screen to select screens or options. Touch and ... reports, use the options available on the control panel display to change the settings. Touch the screen items to open the Dashboard, and then touch ( Setup ). 2. After selecting a function, touch the setting you to change. ( Settings ), scroll through the screens. 3. TIP: Touch (Home) to return to the Home screen. 12 Chapter...
Select Copy or Scan and then select the desired option. 2. Follow the prompts on the Setup menu. 1. From the printer control panel, touch or swipe down the tab at the top of the screen to select screens or options. Touch and ... reports, use the options available on the control panel display to change the settings. Touch the screen items to open the Dashboard, and then touch ( Setup ). 2. After selecting a function, touch the setting you to change. ( Settings ), scroll through the screens. 3. TIP: Touch (Home) to return to the Home screen. 12 Chapter...
User Guide
Page 35
...has been enabled, the printer automatically checks for updates NOTE: The default setting of the screen to open the Dashboard, and then touch (Setup). 2. If you do not have the details, contact your network uses proxy settings, follow the onscreen instructions. Touch Printer Maintenance. 3.... If a printer update is On . 1. From the printer control panel, touch or swipe down the tab to open the Dashboard, touch ( Setup ) 2. NOTE: If prompted for Printer Updates Now. Touch Printer Maintenance . 3. Open the EWS. For more information, see Embedded web server. 2. Touch...
...has been enabled, the printer automatically checks for updates NOTE: The default setting of the screen to open the Dashboard, and then touch (Setup). 2. If you do not have the details, contact your network uses proxy settings, follow the onscreen instructions. Touch Printer Maintenance. 3.... If a printer update is On . 1. From the printer control panel, touch or swipe down the tab to open the Dashboard, touch ( Setup ) 2. NOTE: If prompted for Printer Updates Now. Touch Printer Maintenance . 3. Open the EWS. For more information, see Embedded web server. 2. Touch...
User Guide
Page 40
... tips, see Load paper. 2. NOTE: To set the paper size on the HP software, see Print using a Mac desktop or laptop NOTE: You can also use the HP Smart app to change the paper size, be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. NOTE: If you want to print from...
... tips, see Load paper. 2. NOTE: To set the paper size on the HP software, see Print using a Mac desktop or laptop NOTE: You can also use the HP Smart app to change the paper size, be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. NOTE: If you want to print from...
User Guide
Page 41
... To change the paper size, be called Properties , Options , Printer Setup , Printer , or Preferences . NOTE: For more information on envelopes, see Printer management tools. 5. On the File menu in the HP software. ENWW Print using . Make sure your software application, click Print... . 3. For more information about printing on the HP software, see the documentation available with the following characteristics: ● Very...
... To change the paper size, be called Properties , Options , Printer Setup , Printer , or Preferences . NOTE: For more information on envelopes, see Printer management tools. 5. On the File menu in the HP software. ENWW Print using . Make sure your software application, click Print... . 3. For more information about printing on the HP software, see the documentation available with the following characteristics: ● Very...
User Guide
Page 42
...in the Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the HP software. From your software application, this website might be available in all print jobs, make the changes in the Color area. ... paper size on your software, select Print. 3. For more information, visit the HP Mobile Printing website ( www.hp.com/go/mobileprinting ). (At this time, this button might not be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. The paper might be flat before printing. ...
...in the Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the HP software. From your software application, this website might be available in all print jobs, make the changes in the Color area. ... paper size on your software, select Print. 3. For more information, visit the HP Mobile Printing website ( www.hp.com/go/mobileprinting ). (At this time, this button might not be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. The paper might be flat before printing. ...
User Guide
Page 44
... 4. Make sure your printer is selected. 4. Click the button that you change the paper size, be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. For more information, see Printer management tools. 5. Click the button that opens the Properties dialog ... in your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Load the appropriate paper in the HP software. For more information on the HP software, see Load paper. 2. NOTE: To set print settings for all ...
... 4. Make sure your printer is selected. 4. Click the button that you change the paper size, be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. For more information, see Printer management tools. 5. Click the button that opens the Properties dialog ... in your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Load the appropriate paper in the HP software. For more information on the HP software, see Load paper. 2. NOTE: To set print settings for all ...
User Guide
Page 45
...and printer alerts. Printer connected to network If your printer is already set up or connected your printer to your network, go to 123.hp.com to install the necessary software. ENWW Print using a Mac desktop or laptop Instructions for your Mac. When you have not set up...on the printer control panel. Print using a computer 39 Choose your Mac. Printer not connected to network ● If you complete printer setup, use the HP Smart app to monitor ink levels and printer alerts. NOTE: The printer supports automatic two-sided printing of network printers, then click Add....
...and printer alerts. Printer connected to network If your printer is already set up or connected your printer to your network, go to 123.hp.com to install the necessary software. ENWW Print using a Mac desktop or laptop Instructions for your Mac. When you have not set up...on the printer control panel. Print using a computer 39 Choose your Mac. Printer not connected to network ● If you complete printer setup, use the HP Smart app to monitor ink levels and printer alerts. NOTE: The printer supports automatic two-sided printing of network printers, then click Add....
User Guide
Page 47
... might be directed to the same network as your printer is printing. NOTE: If your mobile device. 2. Print with mobile devices 41 No setup is required since the software is not available in another country/region or language. 3. Accurately setting the paper size for Chrome app from the Device... Wi-Fi and USB printing. ● Amazon Kindle Fire HD9 and HDX: The first time you might need to do a one-time setup of the printer using the HP Smart app. 1. For more information). Make sure your printer is supported on your mobile device: ● iOS: Use the Print option...
... might be directed to the same network as your printer is printing. NOTE: If your mobile device. 2. Print with mobile devices 41 No setup is required since the software is not available in another country/region or language. 3. Accurately setting the paper size for Chrome app from the Device... Wi-Fi and USB printing. ● Amazon Kindle Fire HD9 and HDX: The first time you might need to do a one-time setup of the printer using the HP Smart app. 1. For more information). Make sure your printer is supported on your mobile device: ● iOS: Use the Print option...
User Guide
Page 53
... to Email To set up Scan to Email You need a network-connected computer to a USB from the printer control panel without using a computer or the HP printer software. NOTE: The initial screen allows you to scan options, if needed. 5. To scan an original to set up email profile. Touch... Setup icon to make changes to review and modify basic settings. From Home screen, touch Scan, and then touch Email. 2. ENWW Scan 47 Touch Save icon. ...
... to Email To set up Scan to Email You need a network-connected computer to a USB from the printer control panel without using a computer or the HP printer software. NOTE: The initial screen allows you to scan options, if needed. 5. To scan an original to set up email profile. Touch... Setup icon to make changes to review and modify basic settings. From Home screen, touch Scan, and then touch Email. 2. ENWW Scan 47 Touch Save icon. ...
User Guide
Page 56
... this feature from EWS to enable Webscan. 5. To enable Webscan 1. Select Webscan from the EWS. Click Apply. 50 Chapter 3 Copy and scan ENWW Open the HP Smart app and then select a scan option: ● If you did not install the printer software on . 2. If you are unable to open Webscan in... Save it rests on your computer using Webscan Webscan is available even if you select to scan from the printer, tap the change scan settings. (Setup) icon in with others. Scan from an Android or iOS device To scan from your printer to your computer. Select the file type you scan...
... this feature from EWS to enable Webscan. 5. To enable Webscan 1. Select Webscan from the EWS. Click Apply. 50 Chapter 3 Copy and scan ENWW Open the HP Smart app and then select a scan option: ● If you did not install the printer software on . 2. If you are unable to open Webscan in... Save it rests on your computer using Webscan Webscan is available even if you select to scan from the printer, tap the change scan settings. (Setup) icon in with others. Scan from an Android or iOS device To scan from your printer to your computer. Select the file type you scan...
User Guide
Page 60
... settings ● Fax and digital phone services ● Fax on the faxes you can verify the fax is set up correctly by running the fax setup test from the printer control panel. ● Send a fax ● Receive a fax ● Set up the printer correctly for faxing. 4 Fax You can schedule faxes... a number of fax options, such as resolution and the contrast between lightness and darkness on Voice over Internet Protocol ● Use reports ● Additional fax setup 54 Chapter 4 Fax ENWW From the printer control panel, you send.
... settings ● Fax and digital phone services ● Fax on the faxes you can verify the fax is set up correctly by running the fax setup test from the printer control panel. ● Send a fax ● Receive a fax ● Set up the printer correctly for faxing. 4 Fax You can schedule faxes... a number of fax options, such as resolution and the contrast between lightness and darkness on Voice over Internet Protocol ● Use reports ● Additional fax setup 54 Chapter 4 Fax ENWW From the printer control panel, you send.
User Guide
Page 62
... send a standard fax from an extension phone 1. From the printer control panel display, touch Fax . 4. To use this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Open the document on your computer that is transmitting. Depending on the scanner glass or print-side up and functioning correctly. This... the fax on the phone that you to send a black-and-white fax. If you were finished talking to the recipient, you have installed the HP printer software on your computer, the printer is connected to fax. 2.
... send a standard fax from an extension phone 1. From the printer control panel display, touch Fax . 4. To use this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Open the document on your computer that is transmitting. Depending on the scanner glass or print-side up and functioning correctly. This... the fax on the phone that you to send a black-and-white fax. If you were finished talking to the recipient, you have installed the HP printer software on your computer, the printer is connected to fax. 2.
User Guide
Page 63
... pages into memory and then send the fax from the document feeder tray or scanner glass. b. From the printer control panel display, touch Fax . 3. Touch Setup , and then touch Preferences . TIP: If you are using a calling card and do not enter your PIN fast enough, the printer might occur. If this...
... pages into memory and then send the fax from the document feeder tray or scanner glass. b. From the printer control panel display, touch Fax . 3. Touch Setup , and then touch Preferences . TIP: If you are using a calling card and do not enter your PIN fast enough, the printer might occur. If this...
User Guide
Page 65
From the printer control panel display, touch Fax . 2. Touch Preferences . 4. Scroll to Error Correction Mode to touch to turn the feature on or off. Touch Setup . 3. ENWW Send a fax 59 To change the ECM setting from the control panel 1.
From the printer control panel display, touch Fax . 2. Touch Preferences . 4. Scroll to Error Correction Mode to touch to turn the feature on or off. Touch Setup . 3. ENWW Send a fax 59 To change the ECM setting from the control panel 1.
User Guide
Page 67
... printer to memory limitations. To reprint faxes in memory. ENWW Receive a fax 61 NOTE: When printer memory is too large, such as it receives. Touch Setup . 3. Touch the required setting. From the printer control panel display, touch Fax . Faxes are stored in memory. NOTE: After the memory becomes full, the printer...
... printer to memory limitations. To reprint faxes in memory. ENWW Receive a fax 61 NOTE: When printer memory is too large, such as it receives. Touch Setup . 3. Touch the required setting. From the printer control panel display, touch Fax . Faxes are stored in memory. NOTE: After the memory becomes full, the printer...
User Guide
Page 68
... A4/ Letter-size paper is activated. Send a test fax to forward your forwarded faxes. To set automatic reduction from the printer control panel 1. HP recommends that is set up the printer to make sure the fax machine is a working fax line. This setting is turned on . 4. NOTE:...printed first, and so on by selecting Off from which they were originally sent. From the printer control panel display, touch Fax . 2. Touch Setup . 3. NOTE: If the printer is not able to forward the fax to print error reports for incoming faxes The Automatic Reduction setting determines ...
... A4/ Letter-size paper is activated. Send a test fax to forward your forwarded faxes. To set automatic reduction from the printer control panel 1. HP recommends that is set up the printer to make sure the fax machine is a working fax line. This setting is turned on . 4. NOTE:...printed first, and so on by selecting Off from which they were originally sent. From the printer control panel display, touch Fax . 2. Touch Setup . 3. NOTE: If the printer is not able to forward the fax to print error reports for incoming faxes The Automatic Reduction setting determines ...