HP OMEN 25 Support and Manuals
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Popular HP OMEN 25 Manual Pages
Maintenance and Service Guide - Page 1
Maintenance and Service Guide
OMEN by HP 25 model
SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
Maintenance and Service Guide - Page 2
... are trademarks owned by HP 25-MSG-V1
Assembly part number: 916600-001 Before performing any maintenance or service, be construed as constituting an additional warranty.
The only warranties for technical or editorial errors or omissions contained herein. NVIDIA is a trademark of NVIDIA Corporation in the U.S.
USB Type-C and USB-C are set forth in the United...
Maintenance and Service Guide - Page 3
.../EC) requirements...2 General descriptions ...2 Firmware updates ...2 Before returning the repaired product to the customer 2
2 Monitor features...3 Features ...3 Side and bottom components on the rear panel...4 Stand components ...5 Locating the rating label ...6
3 Illustrated parts catalog ...7 How to order parts ...8
4 Removal and replacement procedures ...9 Preparation for disassembly...9 RC...
Maintenance and Service Guide - Page 5
... cautions and notes are familiar with this HP product should have prior repair knowledge and experience as well as printed on the PCB. ● If you must disconnect the power cord from the main power supply. Service engineers should perform service or maintenance for the monitor. IMPORTANT: You must replace a capacitor, make the product unsafe. ●...
Maintenance and Service Guide - Page 6
... should meet this check. If product service or maintenance requires replacing parts, confirm the RoHS requirement before returning it is working properly. Water and moisture can be sure the product is posted, the monitor does not need a firmware update. General descriptions
This manual contains general information. Before returning the repaired product to the customer
Perform an AC...
Maintenance and Service Guide - Page 7
... access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to the Product Notices provided in your product. 2 Monitor features
This chapter provides an overview of the
monitor to the other ● TN technology providing wide viewing angles with colors that maintain their integrity ● HDMI...
Maintenance and Service Guide - Page 10
... and serial number.
Locating the rating label
The rating label on the bottom of the display head. You may need these numbers when contacting HP about the monitor model. Label location
For worldwide models (except India): Barcode label For worldwide models (except India):
For India:
Barcode label for Worldwide region
Spec label For worldwide region
Barcode...
Maintenance and Service Guide - Page 11
..., STAND HINGE, OMEN, HF
1
9
REAR COVER, OMEN, HF
1
10
REAR VOODOO LOGO, OMEN, HF
4
11
REAR OMEN LOGO, OMEN, HF
1
12
ASSY, ARM OF STAND, OMEN, HF
4
13
ASSY, WALL MOUNT, OMEN, HF
1
14
CABLE MANAGEMENT OF ARM, OMEN, HF
1
15
ASSY, BASE OF STAND, OMEN, HF
1
16
KEY BUTTON, OMEN, HF
1
7
3 Illustrated parts catalog
To identify the monitor major components, use...
Maintenance and Service Guide - Page 12
...instructions.
8 NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for purchase from the following EU distributors: • Farnell: Farnell UK -
17
PCBA
1
18
PCBA
1
19
SCREW, I, CROSS, T2*3, Zn-Cc, ROHS
2
20
LENS, OMEN, HF
1
How to order parts
The HP authorized repair center can purchase cables from the HP part...
Maintenance and Service Guide - Page 13
... for proper service. 4 Removal and replacement procedures
Adherence to have the following equipment and materials:
• Press fixture • Working table • Screwdriver • Knife • Gloves • Cleaning cloth • ESD protection • Scraper bar in
the "Getting started" chapter of monitors. Remove the RC:
9 Preparation for disassembly
Use this guide. 2) Clean the...
Maintenance and Service Guide - Page 17
HDMI connector CN301, CN302
Repair the HDMI connector: 1) Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin.
13 Audio Jack location of audio board
Connector location showing of USB side board Before repairing connectors, follow these steps: ▲ Prepare the monitor for disassembly on page 9. See Preparation for disassembly.
Maintenance and Service Guide - Page 20
.... Be sure that it matches the PCB footprint. 4) Solder the new component
Function test
After repair, be sure to confirm that it matches the PCB footprint. 4) Solder the new component.
Be... HDMI test
After
Confirm whether image displays and sound plays reCcpooarnirrfe,ibrcmtelyswuohrneettthhoeecrmoimnofnairigtmoertd.hisaptlaalylsfuanncdtisoonusnadreplwayosrking.
Maintenance and Service Guide - Page 21
... and USB devices.
Table 4-2: Solving common problems
Problem
Possible cause
Solution
Screen is blank or Power cord is
Video resolution and/or refresh rate are set higher than what the monitor supports.
The monitor is disconnected. USB test
Confirm whether transmitting data between the computer and monitor.
Video card is displayed on screen.
Input Signal Out of...
Maintenance and Service Guide - Page 22
... are Locked is locked.
off, but it did not seem to On. Power Button is Locked is Displayed
The monitor's power button is displayed.
The monitor's OSD lock function is enabled.
select Power Control > AutoSleep Mode and set autosleep to enter into Sleep mode. Press and hold the Menu button on the front bezel to...
Maintenance and Service Guide - Page 23
...removal, 12 rear components, 6 removal
power board, 15 RC, 12 xxxx, 20 removal and replacement procedures, 12 returning to customer, 2 RoHS (2002/95/EC) requirements, 2 safety information, 1 serial number location, 7 service information, 1 spare parts, 9 support and troubleshooting, 21 troubleshooting, 21 USB port location, 6 USB upstream port location, 6 VGA connector location, 6 xxxx removal, 20...
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