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Table of Contents ezRemote Manager User Manual Table of Contents iii CHAPTER 1 Introduction 7 Overview 7 Complete remote management of Neoware thin client appliances 7 ezRemote Manager distribution 8 Getting More Information 9 The Internet 9 Technical support 9 CHAPTER 2 Installing ezRemote Manager 11 Installing ezRemote Manager 11 Installing ezRemote Manager 11 Uninstalling ...
Table of Contents ezRemote Manager User Manual Table of Contents iii CHAPTER 1 Introduction 7 Overview 7 Complete remote management of Neoware thin client appliances 7 ezRemote Manager distribution 8 Getting More Information 9 The Internet 9 Technical support 9 CHAPTER 2 Installing ezRemote Manager 11 Installing ezRemote Manager 11 Installing ezRemote Manager 11 Uninstalling ...
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Table of Contents ezRemote Manager User Manual File | Export Database 25 Data exported 26 CHAPTER 4 Database Access Modes 27 Administrator and Support modes 27 Administrator mode functions 27 Support mode functions 28...are "connections"? 39 Connection cloning supported models 40 Cloned connection settings 41 What about other configuration settings? 41 Why clone connections? 41 Save time configuring thin client appliances 41 Create "standard desktops" using ezUpdate server configuration files 42 Setting up the template appliance 42 Creating connections 42 Cloning connections to other appliances...
Table of Contents ezRemote Manager User Manual File | Export Database 25 Data exported 26 CHAPTER 4 Database Access Modes 27 Administrator and Support modes 27 Administrator mode functions 27 Support mode functions 28...are "connections"? 39 Connection cloning supported models 40 Cloned connection settings 41 What about other configuration settings? 41 Why clone connections? 41 Save time configuring thin client appliances 41 Create "standard desktops" using ezUpdate server configuration files 42 Setting up the template appliance 42 Creating connections 42 Cloning connections to other appliances...
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ezRemote Manager User Manual Table of Contents Which appliance configuration items are cloned using Properties Manager? 51 Why clone properties? 52 Save time configuring thin client appliances 52 Save standard configurations as backups 52 Create ezUpdate server configuration files 52 Setting appliance ...What is shadowing? 63 Remote viewing and control 63 Underlying protocol 63 What is required to shadow a remote appliance 64 Client configuration 64 ezAnywhere shadowing and passwords 65 Initiating an ezAnywhere shadowing session 65 Error messages during ezAnywhere session initiation 66 CHAPTER...
ezRemote Manager User Manual Table of Contents Which appliance configuration items are cloned using Properties Manager? 51 Why clone properties? 52 Save time configuring thin client appliances 52 Save standard configurations as backups 52 Create ezUpdate server configuration files 52 Setting appliance ...What is shadowing? 63 Remote viewing and control 63 Underlying protocol 63 What is required to shadow a remote appliance 64 Client configuration 64 ezAnywhere shadowing and passwords 65 Initiating an ezAnywhere shadowing session 65 Error messages during ezAnywhere session initiation 66 CHAPTER...
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...NeoLinux configurations 97 Updating connections and properties 97 install.nl 98 Version file 98 Configuration files 98 properties.rgy 98 ezRemote Manager User Manual connections.rgy 99 Setting the appliances for ezUpdate 100 ezUpdate Advanced Topics 102 Snap-ins 102 Appendix D: ezUpdate for Windows XPe ... 93 ezUpdate and NeoLinux 93 Requirements 94 NeoLinux ezUpdate server package installation 94 Configuring ezUpdate via DHCP 95 Manually configuring ezUpdate on the client 95 Using ezUpdate to distribute NeoLinux software update packages 97 Using ezUpdate to the ezUpdate server 111 Step 4.
...NeoLinux configurations 97 Updating connections and properties 97 install.nl 98 Version file 98 Configuration files 98 properties.rgy 98 ezRemote Manager User Manual connections.rgy 99 Setting the appliances for ezUpdate 100 ezUpdate Advanced Topics 102 Snap-ins 102 Appendix D: ezUpdate for Windows XPe ... 93 ezUpdate and NeoLinux 93 Requirements 94 NeoLinux ezUpdate server package installation 94 Configuring ezUpdate via DHCP 95 Manually configuring ezUpdate on the client 95 Using ezUpdate to distribute NeoLinux software update packages 97 Using ezUpdate to the ezUpdate server 111 Step 4.
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... about thin client appliances running Neoware software on your network, • Select, group, and print lists of IP addresses to build lists, • Centrally manage security on Neoware thin client appliances anywhere on your network, • Selectively push system software updates to Neoware's ezRemote Manager™ software. ezRemote Manager User Manual CHAPTER 1 Introduction Introduction Overview Introduction to Neoware thin client appliances running Neoware...
... about thin client appliances running Neoware software on your network, • Select, group, and print lists of IP addresses to build lists, • Centrally manage security on Neoware thin client appliances anywhere on your network, • Selectively push system software updates to Neoware's ezRemote Manager™ software. ezRemote Manager User Manual CHAPTER 1 Introduction Introduction Overview Introduction to Neoware thin client appliances running Neoware...
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...support For technical support, call Neoware at +1.610.277.8300, or initiate a Technical Support Request at : http://www.neoware.com In addition, this user manual and other Neoware documentation are available on the Neoware web site for reading or downloading. Neoware also provides a Limited Edition ... don't have a software license key, you can find current and archival information about Neoware products, including the latest software updates, at http://www.neoware.com/support/support_request.html Connections Getting More Information 9 Enterprise Edition requires a software license key...
...support For technical support, call Neoware at +1.610.277.8300, or initiate a Technical Support Request at : http://www.neoware.com In addition, this user manual and other Neoware documentation are available on the Neoware web site for reading or downloading. Neoware also provides a Limited Edition ... don't have a software license key, you can find current and archival information about Neoware products, including the latest software updates, at http://www.neoware.com/support/support_request.html Connections Getting More Information 9 Enterprise Edition requires a software license key...
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ezRemote Manager User Manual Installing ezRemote Manager Installing ezRemote Manager CHAPTER 2 Installing ezRemote Manager This chapter explains how to properly install ezRemote Manager. Note: You must be running either... directories used for Windows NTe and Windows XPe cloning are directories used for use the Add/Remove Programs applet in as an administrator to install Neoware ezRemote Manager on a server. Additionally installed are also installed. A setup wizard guides you have downloaded (see "ezRemote Manager distribution" on a Windows-based server, running ...
ezRemote Manager User Manual Installing ezRemote Manager Installing ezRemote Manager CHAPTER 2 Installing ezRemote Manager This chapter explains how to properly install ezRemote Manager. Note: You must be running either... directories used for Windows NTe and Windows XPe cloning are directories used for use the Add/Remove Programs applet in as an administrator to install Neoware ezRemote Manager on a server. Additionally installed are also installed. A setup wizard guides you have downloaded (see "ezRemote Manager distribution" on a Windows-based server, running ...
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ezRemote Manager User Manual CHAPTER 3 Asset Manager Asset Manager Asset Manager This chapter explains how to use ezRemote Manager for use it to tell which mode you run ezRemote Manager in Support Mode Locating thin client appliances is a function that looks different from the images ... option. A note about your Neoware thin client appliances. 1 Launch ezRemote Manager by selecting Neoware | ezRemote Manager in 256-color displays, a low-color version of thin client appliances. You can also 13 Asset Manager If you are using, see the user interface that is documented here, ...
ezRemote Manager User Manual CHAPTER 3 Asset Manager Asset Manager Asset Manager This chapter explains how to use ezRemote Manager for use it to tell which mode you run ezRemote Manager in Support Mode Locating thin client appliances is a function that looks different from the images ... option. A note about your Neoware thin client appliances. 1 Launch ezRemote Manager by selecting Neoware | ezRemote Manager in 256-color displays, a low-color version of thin client appliances. You can also 13 Asset Manager If you are using, see the user interface that is documented here, ...
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..., update connections and properties configurations, apply snap-ins, and ezAnywhere shadow remote Neoware thin client appliances. Administrator mode functions In Administrator mode (the default), users of saving and accessing an asset list database file (.rms file). Administrator and...and rebooting the desktop appliances. ezRemote Manager User Manual Database Access Modes Database Access Modes CHAPTER 4 Database Access Modes This chapter explains how to use password protection to restrict access to Neoware thin client appliances, their appliance access passwords, and their...
..., update connections and properties configurations, apply snap-ins, and ezAnywhere shadow remote Neoware thin client appliances. Administrator mode functions In Administrator mode (the default), users of saving and accessing an asset list database file (.rms file). Administrator and...and rebooting the desktop appliances. ezRemote Manager User Manual Database Access Modes Database Access Modes CHAPTER 4 Database Access Modes This chapter explains how to use password protection to restrict access to Neoware thin client appliances, their appliance access passwords, and their...
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... update package's Release Notes file which can be found on the server that is running ezRemote Manager. Updating Appliance Software ezRemote Manager User Manual CHAPTER 5 Updating Appliance Software This chapter explains how to update your computing appliance software, you must first install a Neoware software update package on the software update download Web page.
... update package's Release Notes file which can be found on the server that is running ezRemote Manager. Updating Appliance Software ezRemote Manager User Manual CHAPTER 5 Updating Appliance Software This chapter explains how to update your computing appliance software, you must first install a Neoware software update package on the software update download Web page.
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...User Manual Connection Manager Connection Manager CHAPTER 6 Connection Manager This chapter explains how to use a connection manager to access network resources through pre-defined connections. Connection cloning is not an available option. Among the operating systems supported by which mode you are primarily used through the Neoware...one thin client appliance to access servers or applications through pre-defined connections. For example: Windows CE thin client appliances are using, see "Access mode indicators" on your Neoware Appliances. Neoware thin client ...
...User Manual Connection Manager Connection Manager CHAPTER 6 Connection Manager This chapter explains how to use a connection manager to access network resources through pre-defined connections. Connection cloning is not an available option. Among the operating systems supported by which mode you are primarily used through the Neoware...one thin client appliance to access servers or applications through pre-defined connections. For example: Windows CE thin client appliances are using, see "Access mode indicators" on your Neoware Appliances. Neoware thin client ...
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...thin client interface. The previous chapter ("CHAPTER 6 Connection Manager" on page 31. To provide a higher level of flexibility, without increasing complexity, Neoware separates the ability to clone connection configurations from one appliance to one or more information about how to tell which mode you are "properties"? Properties Manager ezRemote Manager User Manual... is not an available option. Properties Manager not available in Support Mode When ezRemote Manager is in thin client appliances What are using ezRemote Manager Con- 49 Properties Manager For more others.
...thin client interface. The previous chapter ("CHAPTER 6 Connection Manager" on page 31. To provide a higher level of flexibility, without increasing complexity, Neoware separates the ability to clone connection configurations from one appliance to one or more information about how to tell which mode you are "properties"? Properties Manager ezRemote Manager User Manual... is not an available option. Properties Manager not available in Support Mode When ezRemote Manager is in thin client appliances What are using ezRemote Manager Con- 49 Properties Manager For more others.
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... appear containing the chosen appliance's current desktop. 5 If the Neoware connection manager does not appear on customizing your appliances' properties see either the NeoLinux User Manual or the Windows CE User Manual). Depending upon the configuration settings on the left -pane list,...window will upload the appliance's property information from a Neoware appliance that uses the Ctrl + Alt + End keyboard shortcut itself (NeoLinux and Windows CE-based thin client appliances). 6 Using the ezConnect menus (in NeoLinux) or the Neoware Appliance Properties dialog (in the left -hand side...
... appear containing the chosen appliance's current desktop. 5 If the Neoware connection manager does not appear on customizing your appliances' properties see either the NeoLinux User Manual or the Windows CE User Manual). Depending upon the configuration settings on the left -pane list,...window will upload the appliance's property information from a Neoware appliance that uses the Ctrl + Alt + End keyboard shortcut itself (NeoLinux and Windows CE-based thin client appliances). 6 Using the ezConnect menus (in NeoLinux) or the Neoware Appliance Properties dialog (in the left -hand side...
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... filesystems in to help diagnose customer problems. Customers can be only a few kilobytes of monolithic Flash images. Neoware Tech Support provides snap-ins to NeoLinux and Windows XPe thin client appliances). Snap-In Manager ezRemote Manager User Manual CHAPTER 8 Snap-In Manager Snap-In Manager This chapter explains how to remotely apply modular updates to...
... filesystems in to help diagnose customer problems. Customers can be only a few kilobytes of monolithic Flash images. Neoware Tech Support provides snap-ins to NeoLinux and Windows XPe thin client appliances). Snap-In Manager ezRemote Manager User Manual CHAPTER 8 Snap-In Manager Snap-In Manager This chapter explains how to remotely apply modular updates to...
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... and control ezAnywhere shadowing allows an administrator to remotely access a Neoware thin client appliance using ezAnywhere shadowing. In the standard default configuration of Neoware desktop operating systems, only VNC sessions initiated by ezRemote Manager will be opened simultaneously on industry-standard VNC protocols. ezRemote Manager User Manual ezAnywhere Shadowing ezAnywhere Shadowing CHAPTER 9 ezAnywhere Shadowing This chapter...
... and control ezAnywhere shadowing allows an administrator to remotely access a Neoware thin client appliance using ezAnywhere shadowing. In the standard default configuration of Neoware desktop operating systems, only VNC sessions initiated by ezRemote Manager will be opened simultaneously on industry-standard VNC protocols. ezRemote Manager User Manual ezAnywhere Shadowing ezAnywhere Shadowing CHAPTER 9 ezAnywhere Shadowing This chapter...
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... is any defined task that you set Session Parameters and use the task view of ezRemote Manager after you have created sessions to update your Neoware computing appliances. This includes such tasks as a separate tab in the task view (see "Task view" on a single ezRemote Manager server. After ... corrupted Flash Disks. Doing so can bypass the network services throttle built-in to ezRemote Manager and result in a specific order. ezRemote Manager User Manual CHAPTER 10 Sessions Sessions Sessions This chapter explains how to set ezRemote Manager to perform. In Set Session 69
... is any defined task that you set Session Parameters and use the task view of ezRemote Manager after you have created sessions to update your Neoware computing appliances. This includes such tasks as a separate tab in the task view (see "Task view" on a single ezRemote Manager server. After ... corrupted Flash Disks. Doing so can bypass the network services throttle built-in to ezRemote Manager and result in a specific order. ezRemote Manager User Manual CHAPTER 10 Sessions Sessions Sessions This chapter explains how to set ezRemote Manager to perform. In Set Session 69
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... to awaken or manage. Wake up selected appliances, or all appliances in ezRemote Manager? What does Wake on LAN? ezRemote Manager User Manual Wake on LAN Operations Wake on LAN Operations CHAPTER 11 Wake on LAN Operations This chapter explains how ezRemote Manager uses Wake on ... Wake on LAN do in the current list view, when initiated by ezRemote Manager user. • Automatic Wake on LAN Operations In most instances, that will be a saved asset list database you must first have been powered "off Eon and Capio thin client appliances using the device's MAC address.
... to awaken or manage. Wake up selected appliances, or all appliances in ezRemote Manager? What does Wake on LAN? ezRemote Manager User Manual Wake on LAN Operations Wake on LAN Operations CHAPTER 11 Wake on LAN Operations This chapter explains how ezRemote Manager uses Wake on ... Wake on LAN do in the current list view, when initiated by ezRemote Manager user. • Automatic Wake on LAN Operations In most instances, that will be a saved asset list database you must first have been powered "off Eon and Capio thin client appliances using the device's MAC address.
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Customers with respect to automatically locating Neoware appliances across subnetted networks. ezRemote Manager User Manual List View Appendix A: Broadcast SNMP and Router Configuration This appendix discusses router/switch configuration issues with large, segmented networks may ...ezRemote Manager server is running on which the ezRemote Manager server is located. ezRemote Manager access to separate subnets through to automatically locate Neoware appliances on your network (when you click on the Locate button or use the automatic location function for appliances, located on subnets...
Customers with respect to automatically locating Neoware appliances across subnetted networks. ezRemote Manager User Manual List View Appendix A: Broadcast SNMP and Router Configuration This appendix discusses router/switch configuration issues with large, segmented networks may ...ezRemote Manager server is running on which the ezRemote Manager server is located. ezRemote Manager access to separate subnets through to automatically locate Neoware appliances on your network (when you click on the Locate button or use the automatic location function for appliances, located on subnets...
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...enhancements are powered on separate servers. 83 Additionally, each time the appliance is a list of requirements to enable ezUpdate: • One Neoware Windows CE-based appliance configured as a template. • Access to an FTP server, where configuration and software update packages can be ...to look for updated configuration information and/or software. ezRemote Manager User Manual List View Appendix B: ezUpdate for Windows CE Appliances This appendix discusses how to use of this feature enables all Neoware Windows CE-based appliances to pull their configuration and/or software ...
...enhancements are powered on separate servers. 83 Additionally, each time the appliance is a list of requirements to enable ezUpdate: • One Neoware Windows CE-based appliance configured as a template. • Access to an FTP server, where configuration and software update packages can be ...to look for updated configuration information and/or software. ezRemote Manager User Manual List View Appendix B: ezUpdate for Windows CE Appliances This appendix discusses how to use of this feature enables all Neoware Windows CE-based appliances to pull their configuration and/or software ...
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... properties, and appliance server connections. List View ezRemote Manager User Manual Appendix C: ezUpdate for NeoLinux Appliances This appendix explains how to set up ezUpdate for the first time in a new location. ezUpdate for NeoLinux can be used with the server to your NeoLinux based Neoware thin client appliances' software, properties, and connections. These enhancements are...
... properties, and appliance server connections. List View ezRemote Manager User Manual Appendix C: ezUpdate for NeoLinux Appliances This appendix explains how to set up ezUpdate for the first time in a new location. ezUpdate for NeoLinux can be used with the server to your NeoLinux based Neoware thin client appliances' software, properties, and connections. These enhancements are...